Palmar Beach Lodge

Palmar Beach Lodge Reviews

Palmar Beach Lodge

Red Frog Beach, Isla, Bastimento, Bocas del Toro, PanamaView Hotel Details
Palmar Beach Lodge
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Palmar Beach Lodge Guest Reviews

4.2/5
Very Good
53 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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Positive reviews(37)
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Negative reviews(4)
Mahesh
10 Bed Dorm
Stayed in May 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on May 29, 2024
Super chill vibes
Thirdrail_33
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 25, 2024
We are just wrapping up eight wonderful days at the lovely Palmar Resort celebrating our wedding anniversary. The grounds are lush and lovely, and very well kept. It is about a 10-15 minute walk from the Red Frog Beach shortcut boat dock to the resort. The pathway is primarily sand, which may not be the best for rolling luggage, but if you call ahead, you can have someone assist you by taking your luggage in a wheelbarrow. When you reach the resort itself, you will be greeted with a view of the absolutely magnificent, white sand beach. Check-in is a breeze; the staff at Palmar is exceedingly accommodating and friendly. We stayed in Capuchin, a second story villa. It is private and quiet. The room was well equipped for our week’s stay, with a comfortable bed and hot water with good pressure in the shower. Housekeeping services were provided daily with good quality linens and bath towels. While you can take a water taxi (US$8 one way) to Bocas town for dining, know that the resort restaurant is very good, with a varied menu accommodating carnivore, vegan, and vegetarian diets. The staff is very helpful setting up tours and excursions. We particularly liked the day trip to Isla Escudo de Veraguas, and the two hour night time bioluminescence tour. At the beach, there are plenty of lounge chairs and nightly activities. The bar area has board games. We would come back to Palmar in a heartbeat.
Response from Property: Hola Annette and james, Thank you so much for your detailed and thoughtful review! We're thrilled that you chose to celebrate your wedding anniversary with us and that you enjoyed your stay in our Capuchin villa. It's great to hear that you appreciated the lush grounds, beach views, and the attentive service from our team. We're glad you found our restaurant to your liking and enjoyed the excursions, especially the bioluminescence tour. Your feedback about the walk from the dock is also very helpful, and we’re always happy to assist with luggage. We can’t wait to welcome you back to Palmar for another wonderful stay!
Trail614443
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 12, 2024
Very good vibes. Best food we've had in Panama since we came here. The fact that our room had AC and a mini fridge was fantastic. Best beach ever !!!! I really recommend this place . It's worth it !! The only thing that was tricky is finding a boat if you want to go to bocas.
Response from Property: Hi ! Thank you so much for taking the time of publishing your review. We are glad you enjoyed your stay with us and really hope to see you again in the future!
Dawn M
Stayed in May 2024
Solo travelers
1.0/5
Posted on May 7, 2024
Had a very disappointing stay at Palmar Beach Lodge. Red Frog Beach was not as lovely as people seemed to say it was. The ocean here is not meant for swimming and was incredibly full of seaweed. Not the relaxing location I was hoping for. I booked Palmar Beach Lodge as a splurge for myself during a recent first time trip to Panama. It was by far the most expensive lodging (at least double to even four times the amount of other lodging I booked) of my entire trip and I was very excited to head there for some relaxation. I did my research and understood I’d have to walk in a ways from the water taxi drop off point. I figured this meant it would be even more peaceful and relaxing, which was right up my alley. After coming from Boquete on a shuttle, I paid for a water taxi to Palmar Beach Lodge. This cost a bit more than I was anticipating, as there was no one else headed to the location. I was still feeling excited. After the drop off at the dock on Isla Bastimentos, I began heading inland on the trail. At one point, the trail turned but was not well marked, so I had to backtrack and find where I was supposed to go. I was insanely hot carrying my heavy backpack and another smaller backpack, and more than ready to relax and cool off. As I walked along the path, I walked past an area of construction, where several tall building were in the process of being built. I thought to myself, well, that would suck to pay for a quiet vacation and end up next to that! I finally made it to the reception area and was greeted by lovely employees who then showed me to my room. I booked a room with A/C, as a I prefer to sleep in the coolness and dislike constantly sweating lol. It was very much a big splurge for me, as it cost so much more than anything else I booked on this trip. Imagine my shock and dismay when the employee led me down the sandy path to my room. It was literally right next to all the construction going on. I’m sweating buckets and now listening to all sorts of hammering and saws and whatnot. The room itself was nice. It seemed clean and organized, although the “spacious closet” that was advertised was not even a real closet, just a small section with a rod and a few shelves. Regardless, it had A/C and I attempted to cool off, both literally and figuratively. The lock on my only door, a patio door, was bizarre and took some finagling in order to get it to lock and unlock, which you had to do with a key from both sides. This made me feel slightly unsafe as a solo female traveler. It seemed like it wouldn’t take much to break the lock and enter the room. The construction noise continued, and I decided that the amount I paid for this room was not worth this complete lack of peace and quiet. I went back to reception and asked for a refund due to the construction. I was handed off to a male employee who was pleasant but told me they would not do a refund and the best he could offer me was possibly a free meal. This never happened. I headed down to
Guest User
Stayed in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Sep 21, 2024
Visited for 6 days. Stayed in a more premium room. Spacious, with kitchen, AC, double bed, balcony and newly renovated bath. All clean. Friendly staff, always up for a joke. Every day some gathering options for alone travelers like bbq, DJane on Sunday, bonfire with marshmallows. Bar served food of high quality, highly recommend the thuna! Direct beach access - red frog beach, from where you can also walk over to the next small hidden beach and the well known polo beach (30min walk). Can also join organized tours to other islands and snorkeling. Thx again guys, really enjoyed staying with u.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 18, 2024
Near perfect!! By far, it's one of the best resorts I've stayed! Friendly staff, quality comfortable beds, quiet, secluded getaway, great food, and beautiful beach! Solo travelers, any traveler, follow instructions and try arriving before nightfall. I got lost in the jungle -- fault of my own, not following directions. Thank God I saw "a light." It's a reason and extremely important to do as the check-in process suggests -- call and inform the resort of your ETA and they will meet you at the dock to escort you if necessary. If I make it sound complicated, it's NOT!! I HIGHLY RECOMMEND this accommodation and will visit again AND follow the instructions. Thanks to Pablo the manager, and all other staff for calming me and making my stay a wonderful experience.
Guest User
Stayed in Apr 2024
Other
1.0/5
Posted on Apr 18, 2024
I booked Palmar Beach Lodge as a splurge for myself during a recent first time trip to Panama. It was by far the most expensive lodging (at least double to even four times the amount of other lodging I booked) of my entire trip and I was very excited to head there for some relaxation. I did my research and understood I’d have to walk in a ways from the water taxi drop off point. I figured this meant it would be even more peaceful and relaxing, which was right up my alley. After coming from Boquete on a shuttle, I paid for a water taxi to Palmar Beach Lodge. This cost a bit more than I was anticipating, as there was no one else headed to the location. I was still feeling excited. After the drop off at the dock on Isla Bastimentos, I began heading inland on the trail. At one point, the trail turned but was not well marked, so I had to backtrack and find where I was supposed to go. I was insanely hot carrying my heavy backpack and another smaller backpack, and more than ready to relax and cool off. As I walked along the path, I walked past an area of construction, where several tall building were in the process of being built. I thought to myself, well, that would suck to pay for a quiet vacation and end up next to that! I finally made it to the reception area and was greeted by lovely employees who then showed me to my room. I booked a room with A/C, as a I prefer to sleep in the coolness and dislike constantly sweating lol. It was very much a big splurge for me, as it cost so much more than anything else I booked on this trip. Imagine my shock and dismay when the employee led me down the sandy path to my room. It was literally right next to all the construction going on. I’m sweating buckets and now listening to all sorts of hammering and saws and whatnot. The room itself was nice. It seemed clean and organized, although the “spacious closet” that was advertised was not even a real closet, just a small section with a rod and a few shelves. Regardless, it had A/C and I attempted to cool off, both literally and figuratively. The lock on my only door, a patio door, was bizarre and took some finagling in order to get it to lock and unlock, which you had to do with a key from both sides. This made me feel slightly unsafe as a solo female traveler. It seemed like it wouldn’t take much to break the lock and enter the room. The construction noise continued, and I decided that the amount I paid for this room was not worth this complete lack of peace and quiet. I went back to reception and asked for a refund due to the construction. I was handed off to a male employee who was pleasant but told me they would not do a refund and the best he could offer me was possibly a free meal. This never happened. I headed down to the beach to try to cool off in the water. The ocean at Red Frog Beach, which I was not aware of, was incredibly powerful, with red flags indicating it wasn’t safe for swimming. I’m not a strong swimmer and simply wanted to be able to
Berlin-Frohnau
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 15, 2024
The Palmar Beach Lodge is something very special. Wonderfully situated between the jungle and the beach. Wonderfully uncomplicated and with nice, friendly staff. Starting with the maintenance staff, who transport suitcases on request, and Alejandra at reception, who always has a smile for guests and takes care of all their needs. All the restaurant and bar staff contribute to the good mood and in particular Lucas, Jimmy and Eduardo, who were always friendly, helpful and willing to go the extra mile. The bungalow was very good, the AC was working and it was well equipped. The food was good and the beach was just great! Highly recommended.
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you had a special experience at Palmar Beach Lodge and that our staff, especially Alejandra, Lucas, Jimmy, and Eduardo, made your stay memorable. We're glad you enjoyed our bungalow accommodations, food, and the beautiful beach. Your recommendation means a lot to us, and we hope to welcome you back soon!
L5211TAannaa
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 2, 2024
We travelled for 3 weeks through Costa Rica and Panamá and Palmar was by far the best location we've ever been to. We stayed for 6 nights in a bungalow at Palmar and had an incredibly good time there. Our bungalow was very clean, comfortable and had a good and quiet AC. The bungalow was perfectly located between jungle and beach, thats why we were able to enjoy the nature and various animals around us. The beach was only 1 minute away and absolutely fantastic! We also booked a tour to Zapatilla Island at the reception and had a great day by seeing dolphins, snorkeling and relaxing at another beautiful beach. The restaurant at Palmar is probably one of the best in the neighborhood. Food and drinks were very delicious and beautifully arranged every time. They were offering enough different dishes from which we tried something new every day. Furthermore there was a happy hour slot between 5 to 7pm where you got 2 drinks for 1. All employees at Palmar were very friendly and nice and gave us a good feeling staying here, especially Lucas, Jimmy & Eduard at the restaurant/bar. Furthermore they had daily changing activities, like bonfire, cocktail classes (with Jimmy), live music, movie nights with popcorn at the beach and sport activities. Fiona, the girl that organized all of them, was super nice and motivated us ever day to join. Actually we don't join hotel activities, but in this case we joined almost all of them and had a really good time here. I definitely recommend staying at Palmar. It's the perfect location to relax, have delicious food & drinks and meet new people!
Response from Property: Hola Anna! Thank you so much for your detailed and heartfelt review! We're thrilled to hear that your stay at Palmar was the highlight of your journey through Costa Rica and Panama. It sounds like you truly embraced the beauty of our location, with the bungalow offering a comfortable and clean space between the jungle and the beach. Thank you for recommending Palmar as the perfect place to relax, enjoy great food and drinks, and meet new people. We'd love to welcome you back for another wonderful stay in the future! Safe travels!
570johnnyv
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 2, 2024
Probably the best hotel I have ever been to with my wife. The location itself is fantastic and the hotel is amazing too. We stayed in a bungalow which had great amenities and a comfortable bed and good AC which is always most important to us. The bar/restaurant was great too. They had delicious food and drinks and the staff did an amazing job. We got to know some of them. Jimmy at the bar and Lucas and Eduard in service were doing great work and made this trip worth 5 stars. To top it of there were daily activities planned by Fiona. We got to mix cocktails, prepare S'mores at a bonfire and watch movies at night. It was nice to connect to people that way when you are in the mood to do so. Other nights we spend having a drink from the bar and watching the stunning night sky with all the stars. We can only recommend this hotel and hope to be back in the near future.
Response from Property: Hola Johnny Thank you so much for your glowing review! We're thrilled to hear that your stay with us was the best hotel experience you've had. We'll be sure to pass on your kind words to Jimmy, Lucas, Eduardo, and Fiona. They truly are stars in our team, always going the extra mile to ensure our guests have an exceptional experience. We're glad you enjoyed the nightly activities and the opportunity to connect with others. The stunning night sky at our location is indeed a sight to behold, and we look forward to welcoming you back soon for another 5-star experience!
Guest User
Stayed in Feb 2024
Other
2.0/5
Posted on Feb 21, 2024
I was there in the afternoon for drinks and dinner. When we sat near the beach, they served us the drinks in plastic cups, it was selfservice there, while a couple next to us (the same spot, same tables) was served and has become their drinks in glasses. Afterwards we had dinner there, it was really good. We then ordered a watertaxi, paid for it and became those vouchers. The guy at the reception said to us, that the taxi will be at the dock in 15 minutes, we were at the dock 8 minutes later, no watertaxi came. It was dark, we were in the jungle, waiting in the pouring rain, no taxi came for over 1.5 hours, when finally one brought some guests, he didn't acceptet those vouchers so we had to pay him again, we've never used the voucher since we didn't wanted to go back there because of this experience. It was a poor experience, I think they shouldn't work with those vouchers, they should make sure that a watertaxi is coming....It's not a nice thing to stand there, alone, in the night, in the jungle, in the pouring rain and no one is coming.......and keep in mind the money we lost....
Guest User
Stayed in Jan 2024
Other
4.0/5
Very Good
Posted on Jan 22, 2024
Overall, we had an amazing stay at Palmar! It is a gorgeous lodge, everything is so convenient - room, restaurant, concierge, beach. All the staff was friendly, helpful, and accommodating. I took yoga one day and loved it! We had massages one day and it was so relaxing! We would definitely recommend setting up the wheelbarrow person to come help you from the water taxi to the lodge, unless you can carry your travel backpack 10-15min in the heat ok. You can roll your suitcase only so much - rocky and small steps at some parts. Our reason for 4 stars is that the first 2 days there were a few issues with getting our food. it was the tail end of a busy week which is my guess as to why there were issues. It took very long to get our meals, and they were out of many of the items on the menu. Also one night we ordered room service through the website and found out after it hadn't come yet for an hour and we checked with the front desk that they never got the order. Later found out that there are glitches on the site so its not working yet. After those two days we had no issues with getting food (although never tried room service again).
Guest User
Stayed in Jan 2024
Other
1.0/5
Posted on Jan 17, 2024
It is with great disappointment that I am writing a review for the Palmar Beach Lodge. I don't usually leave reviews, but I am very surprised by the lack of customer service and empathy by this company. If you are booking here, please make sure that you take note of the 'Advanced Purchase' terms. I had booked Sunday evening and immediately realized I had made the incorrect purchase. Turns out I am not able to travel. I reached out to them on various support channels and did not receive any communications back to Tuesday morning. At 8am, my card was charged and within the hour I received an email back that there are no exceptions and they cannot offer any solutions or a refund. While I did go through the booking process, and understand that it is my responsible, I spent a day writing back and forth with a rep and their Sales director who repeatedly told me the same line over and over that they could not doing anything per their terms. Having worked in Customer Service I know that there are policies that must be followed to ensure consistency and that they don't lose profit, but really? I emailed them early the next morning explaining my situation. Personally, I wouldn't want to work with any company that has zero empathy and does not even try to remedy the situation in the slightest. I should have known better by the previous replies. This company only cares about your money and that's all. Hope you can learn from my mistake.
Guest User
Stayed in Jul 2023
Solo travelers
5.0/5
Outstanding
Posted on Jul 8, 2023
What a special place! I traveled solo and stayed in an island bungalow with AC, which was impeccably clean, cozy, and situated a 25 second walk from the beach while being in the middle of the rainforest. Many times I sat outside on the porch listening to the rainforest sounds (and ocean waves at the same time), or short rainstorms and saw the red frogs, crabs, and all kinds of birds. At night all I heard were the waves and rainforest noises, which was amazing. The food was delicious and their menu has many options. Eating breakfast in the morning was really peaceful. I stayed for four nights and only left to go on the Zapatillas Island tour, booked through the Palmar, which I recommend. The beach chairs and umbrellas are great for hanging at the beach and getting some shade, music creates a nice vibe. I did yoga a few times with Julie in their covered yoga structure in the rainforest while seeing the beach at the same time, that was pretty neat. I also got a massage with Valentina, which was awesome. There was a mix of travelers there, and enough people to be social if you’d like or just zen out and relax. I brought bug spray and used it, and had no issues with insects, so take some spray! I had a roller suitcase and a couple backpacks, and asked for assistance with my luggage beforehand, which is a service they offer. From the airport, I took a taxi to the water taxi dock and WhatsApp’d them before getting on and Carl met me with a wheel barrow at the dock on Bastimentos, it was a few dollars. If you have heavy luggage or roller suitcases, I recommend this for the 10 minute walk on the sandy path through the jungle. The people working there are very kind and helpful, I appreciate all of their conversations and warm greetings. They make the place what it is! Ray and Jenny were awesome, as well as Pablo and Jimmy, and so was everyone else that worked in that area. Charo and Allison were kind at the front desk along with the others that I can’t remember their names, but will remember their smiles:) Carl was so helpful with my luggage and showed me the caimans and some other wildlife. Thanks Palmar for creating such a special place and having such great people. I can’t wait to go back!
Response from Property: Thank you for sharing your amazing experience with us! It sounds like you truly embraced the tranquility of the location, listening to the sounds of the rainforest and ocean waves. We appreciate your feedback about the helpfulness and kindness of our staff members. Rey, Jenny, Pablo, Jimmy, Sharol, Allison, and Carl are grateful for your kind words. They, along with the rest of our team, strive to make every guest's stay memorable. Thank you for choosing Palmar, and we can't wait to welcome you back
Guest User
Stayed in Jul 2023
Couples
5.0/5
Outstanding
Posted on Jul 8, 2023
The most relaxing place right on the beach! We stayed 3 days/4 nights at Palmar on red frog beach. We upgraded our room to and Island jungle room w AC bc our beach cabana did not have one. It was worth being able to take a nap or cool off mid day and sleep comfortably at night. By far the best place on the island. Rooms and restaurant on the beach. We even saw people coming over from the expensive resort to enjoy it here! Just a 40 minute walk to Polo Beach for snorkeling too. Jenny is the best server we had at the resort! She attended to us from the minute we woke up with coffee and breakfast, lunch, and served us cocktails sitting out in loungers on the beach. We would go out snorkeling or hiking and she would be waiting for us knowing what we wanted to drink. Every day we were greeted with her smile! We can’t wait to come back! Perfect for solo travelers, families and couples. We saw lots of solo travelers working from laptops in morning overlooking to ocean. Not a bad day to be had here! Book it!
Response from Property: Thanks for your amazing review! We're glad to hear that Jenny took great care of you throughout your stay and It's always a pleasure to see guests enjoying our beachfront location and making the most of their time with us. We really hope to welcome you again!