Hotels near Lake, Batticaloa

The hotel looks very primising in the pictures, beautiful setting and facilities. Unfortunately we were a bit disqppointed on the way it is managed. It looks like the place is abandoned relying on its own structure and pictures. Pros: - beautiful setting and location, in front of a beautiful beach. - rooms are well done, big bathrooms, nice outdoor area. - faclities have a beautiful decoration, the bar, the restaurant. Cons: - cleaning! The resort has a cleaning issue. To the point that we wrote ”clean me” with our fingers on the restaurant toilet mirror, and it was there during our entire stay. Nothing has regular cleaning, spots everywhere, toilets are terrible specialy the poil toilet (see pictures). - bar drinks are not good. We tried many drinks and juices in all the hotels we stayed in Sri Lanka, and this one we had to give up, drink after drink, juice after juice, were not good at all. Also the drink glasse come very very dirty. - bar is beautiful but never had any music during our stay. Its a silent empty place, no one uses it... and the bartender usualy is not there which makes it a ghost place. - service is welcoming but not prepared. For example before you reach the breakfast area upstairs they ask you: ”what do you want for breakfast? So i dont have to go upstairs to ask”, overall staff is tired, not motivated and have no training, they are as abandoned as the hotel. - spa was closed during our entire stay, because the lady had days off. So we booked a hotel with a Spa that did not exist...you have to be lucky not to book on her days off. - when at check-out i tried to tell them the place have lots of potential but they need to pay attention to this details they just replied: thank you for your stay, please make us a review on tripadvisor! So they just don't pay attention... which is sad to see. I wish they could change the management and have someone motivated and energic to transform the place into the best hotel in Sri Lanka, because they could be.

Amaya beach pasikudah is a go to hotel if you're looking for relaxing and comfortable getaway with an amazing view of the Indian ocean. The food was really good with a mix of sri lankan and western cuisine. Very good customer service and the beachfront room was spacious and comfortable with a touch of luxury . Special shout out to Shalika in the main restaurant who provided us with a great service and a friendly welcome Overall a memorable stay at Amaya beach. Looking forward to come again

What an amazing hotel with excellent facilities and fantastic pool! The staff were incredibly friendly and attentive. The rooms are comfortable and clean. The highlight was enjoying sundown drinks at the bar. ———————————————————————

Magnificent sandy beach. There is a reef nearby where you can swim with a snorkel (it is better to negotiate with a separate service on the shore to the right. Good buffet dinners, I do not recommend a la carte. If you want more seafood - 10 minutes on foot cafe Captain. Of the minuses: 1. most important: urgently need to go to the beach more sun loungers. Well, not enough!!! You have to borrow, well, what a nonsense. A huge beach, a lot of places, a lot of palm trees, under which you can lie down, but not on anything. 2. Breakfast is rather weak, but you won’t leave hungry. In my opinion, not corresponds to the price 3. Far from everything, well, there is nothing at all, knock-knock to help 4. The staff sometimes, let's say, slow down, but they try.

We stayed at Anantaya from 22nd - 23rd Dec as a part of our honeymoon tour in Passikudah. It’s an insta worthy place, specially the pool area. Pool was amazing.. we really enjoyed the large pool and our ocean and pool view room was just perfect. We loved the bedding.. it was so cozy.. we enjoyed a cup of tea in the evening at the. balcony with that amazing view. Room service and housekeeping staff were very helpful to us during the stay with all of our requests. The front office team was very welcoming and friendly. Everyone was adhering to the health and safety standards. The food was alright but some improvements wouldn’t hurt. It would have been better if the breakfast buffet had a better choice.. However, upon request the chef made us a delicious omelet for breakfast and we enjoyed a lot.. special thank you to the Chef! Since we were on half board we wanted to have lunch on the 23rd Dec from the hotel itself. When we went to check that with the restaurant staff, there were two staff members and one was on the mobile (probably the restaurant manager based on the conversation he was having on the phone) and the other was assisting him with the call. So we waited a little assuming someone would attend to us. Since it was taking longer than we thought, we tried signalling them that we wanted to speak to one of them but even after seeing us they ignored. We gave up on the idea of having lunch at the hotel and proceeded to checkout. When we were leaving that person who was on the phone came to speak with us but by that time we’ve decided elsewhere for lunch. Apart from this minute incident, overall our experience with Anantaya Passikudah was good!