Hotels near Upstair Road Lagoon park lake, Batticaloa

The hotel looks very primising in the pictures, beautiful setting and facilities. Unfortunately we were a bit disqppointed on the way it is managed. It looks like the place is abandoned relying on its own structure and pictures. Pros: - beautiful setting and location, in front of a beautiful beach. - rooms are well done, big bathrooms, nice outdoor area. - faclities have a beautiful decoration, the bar, the restaurant. Cons: - cleaning! The resort has a cleaning issue. To the point that we wrote ”clean me” with our fingers on the restaurant toilet mirror, and it was there during our entire stay. Nothing has regular cleaning, spots everywhere, toilets are terrible specialy the poil toilet (see pictures). - bar drinks are not good. We tried many drinks and juices in all the hotels we stayed in Sri Lanka, and this one we had to give up, drink after drink, juice after juice, were not good at all. Also the drink glasse come very very dirty. - bar is beautiful but never had any music during our stay. Its a silent empty place, no one uses it... and the bartender usualy is not there which makes it a ghost place. - service is welcoming but not prepared. For example before you reach the breakfast area upstairs they ask you: ”what do you want for breakfast? So i dont have to go upstairs to ask”, overall staff is tired, not motivated and have no training, they are as abandoned as the hotel. - spa was closed during our entire stay, because the lady had days off. So we booked a hotel with a Spa that did not exist...you have to be lucky not to book on her days off. - when at check-out i tried to tell them the place have lots of potential but they need to pay attention to this details they just replied: thank you for your stay, please make us a review on tripadvisor! So they just don't pay attention... which is sad to see. I wish they could change the management and have someone motivated and energic to transform the place into the best hotel in Sri Lanka, because they could be.

Very large hotel complex. Modern and large rooms with sea views. The spa area is great (very authentic and professional, OK price-wise). The food was OK (large selection, but unfortunately everything was cold). The beach is nice, but since there is a (dead) reef right in front of it with lots of dead stone corals, you can't swim there (you can't walk there without bathing shoes - risk of injury!!!). Best to walk 100 m to the left to the public beach (there are no stone corals there and swimming is possible) or 10 minutes walk to Kalkudah Bay/the opposite bay (there is a dream beach there)

Prepare to be captivated by the sheer beauty and serenity that awaits you at the Amethyst Resort Passikudah. My recent stay at this slice of paradise was nothing short of awe-inspiring, leaving me with memories that will undoubtedly linger for a lifetime. From the moment I set foot in the resort, I was greeted by a warm and genuine hospitality that set the tone for the entire stay. The staff's attention to detail and commitment to ensuring a flawless guest experience was truly commendable. Their passion for service was evident in every interaction, making me feel not just like a guest but a cherished member of an extended family. Nestled along the pristine shores of Passikudah, Amethyst Resort boasts breathtaking views that redefine the meaning of a picturesque escape. The crystal-clear waters, powdery white sands, and swaying palm trees create a postcard-perfect backdrop, providing an ideal setting for relaxation and rejuvenation. The accommodations at Amethyst Resort are a testament to luxury and sophistication. My room exuded a perfect blend of contemporary design and traditional charm, offering a spacious haven that instantly felt like home. The attention to detail in the decor, coupled with modern amenities, ensured a stay of unparalleled comfort. One of the highlights of my visit was the culinary journey offered by the resort's restaurants. Each dining experience was a gastronomic delight, showcasing a diverse array of local and international flavors. The talented chefs at Amethyst Resort have truly mastered the art of tantalizing the taste buds, leaving me eager to explore the menu each day. The resort's spa, a sanctuary of tranquility, provided an oasis for relaxation and self-indulgence. The skilled therapists and a thoughtfully curated menu of treatments allowed me to unwind and rejuvenate, making my stay a holistic experience for mind, body, and soul. Amethyst Resort also excels in providing a range of activities for the adventurous soul. Whether it's water sports, cultural excursions, or simply basking in the sun by the infinity pool, the resort caters to every whim and fancy. In conclusion, my stay at Amethyst Resort Passikudah was nothing short of magical. The seamless fusion of luxury, natural beauty, and warm hospitality creates an experience that transcends the ordinary. If you are seeking a haven of tranquility, where each moment is a celebration of life's beauty, Amethyst Resort Passikudah is undoubtedly the destination of choice. This hidden gem on the eastern coast of Sri Lanka has etched a special place in my heart, and I eagerly await the opportunity to return to its embrace.

What an amazing hotel with excellent facilities and fantastic pool! The staff were incredibly friendly and attentive. The rooms are comfortable and clean. The highlight was enjoying sundown drinks at the bar. ———————————————————————

We stayed at this wonderful hotel from 13th to 16th August. We received the warmest of Sri Lankan welcomes; followed by refreshing juice, a sweet treat and cold flannels, much appreciated after a long drive. We checked into rooms 14 and 16, both extremely spacious, comfortable and spotlessly clean. They were maintained this way for the whole of our stay by house keepers Thulan and Lakumal. The whole property is beautiful and extremely well maintained, throughout. The restaurant here is superb! I met with the chef to discuss our requirements as a family of vegetations and one of us with a food allergy. We were incredibly well catered for and accommodated in respect of this. The buffet breakfast and dinner offered plenty of choices, the presentation and maintenance of the foods offered was exceptional. Regrettably we didn’t actually take any pictures of the restaurant as we were too busy tucking in. Thank you so much to all of the restaurant and chef teams in particular Keven, Tharusha, Saman, Sujeewa and the head chef himself. We had plenty of time to relax and enjoy swimming in the pool and incredibly warm sea. We also enjoyed renting the bikes here; one bike ride just the four of us and another with Dinusha who kindly accompanied us on a tour of the local village so we could learn more about life here. Dinusha was incredible kind and patient, we learnt much during our few hours with him. We definitely recommend this experience to learn about real life here in Pasikudha. Thank you so much to the lovely gentleman with glasses at the front desk, I didn’t make a note of his name but he was so kind and answered all of our many questions during our stay. The manager Mr Morais, is always around and checking in with guests and ensuring a smooth running of the hotel, it was refreshing to see such a hands on approach by a manager, he was a pleasure to chat to. I had a reflexology treatment with Dewi in the spa it was a lovely experience from start to finish and I felt so incredibly relaxed afterwards. All in all we had a perfect few days at the wonderful Uga bay. We are already planning to return to Sri Lanka next summer and will definitely be adding a stop here as part of our itinerary. You have a fabulous team here, thank you so much to all of you for taking such good care of us, we cant wait to come back.

Magnificent sandy beach. There is a reef nearby where you can swim with a snorkel (it is better to negotiate with a separate service on the shore to the right. Good buffet dinners, I do not recommend a la carte. If you want more seafood - 10 minutes on foot cafe Captain. Of the minuses: 1. most important: urgently need to go to the beach more sun loungers. Well, not enough!!! You have to borrow, well, what a nonsense. A huge beach, a lot of places, a lot of palm trees, under which you can lie down, but not on anything. 2. Breakfast is rather weak, but you won’t leave hungry. In my opinion, not corresponds to the price 3. Far from everything, well, there is nothing at all, knock-knock to help 4. The staff sometimes, let's say, slow down, but they try.

We stayed at Anantaya from 22nd - 23rd Dec as a part of our honeymoon tour in Passikudah. It’s an insta worthy place, specially the pool area. Pool was amazing.. we really enjoyed the large pool and our ocean and pool view room was just perfect. We loved the bedding.. it was so cozy.. we enjoyed a cup of tea in the evening at the. balcony with that amazing view. Room service and housekeeping staff were very helpful to us during the stay with all of our requests. The front office team was very welcoming and friendly. Everyone was adhering to the health and safety standards. The food was alright but some improvements wouldn’t hurt. It would have been better if the breakfast buffet had a better choice.. However, upon request the chef made us a delicious omelet for breakfast and we enjoyed a lot.. special thank you to the Chef! Since we were on half board we wanted to have lunch on the 23rd Dec from the hotel itself. When we went to check that with the restaurant staff, there were two staff members and one was on the mobile (probably the restaurant manager based on the conversation he was having on the phone) and the other was assisting him with the call. So we waited a little assuming someone would attend to us. Since it was taking longer than we thought, we tried signalling them that we wanted to speak to one of them but even after seeing us they ignored. We gave up on the idea of having lunch at the hotel and proceeded to checkout. When we were leaving that person who was on the phone came to speak with us but by that time we’ve decided elsewhere for lunch. Apart from this minute incident, overall our experience with Anantaya Passikudah was good!