Best Hotels near Lapangan Seruni, Batu Aji

Comfortable place, okay facilities,

Hotel is pretty dated. Breakfast is not really good too. And the hotel is undergoing renovation on the ground floor so can hear all the drilling and can't chill in the hotel in the day. Although the room is supposed to be non smoking, the previous guest seemed to have smoked in there, so the toilet stink at the start. But the location is good, it is less than 5 mins walk to the Grand Batam mall.

I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻

My partner booked a standard room for my birthday. The room was on the 12th floor with harbour view (room 1231). The hotel building is 13 floors with the lounge on the top floor. The room came with king sized bed with bay window seats, the bathroom had a bath tub and a separate shower room. Plus point for ladies, powerful hairdryer! Love that there was a day curtain (manual) and blackout curtain (automatic with switch) to adjust natural light coming into the room. The staff throughout the hotel was polite and helpful. The pool + swirl pool + kids pool is on the 5th floor overlooking the sea. The gym (24 hours) and spa (was advised by the spa staff they opens 10am to 10pm daily) is also on the 5th floor, easily accessible from the lift lobby. The gym is well equipped with 3 treadmills, 2 elliptical, 3 stationary bikes, 2 free weight benches and some machines. The pool is clean (my stay was on weekdays) 25m in length at its longest length. Decent for laps. Great views overlooking the sea. The the whirlpool at the side is a plus point. Level 2 of the hotel connects to the adjacent Bayfront mall. The restaurants at the promenade are accessible from level 1 of the hotel lobby. There are a lot of food choices, mostly seafood restaurants. Also a hotpot restaurant. Only disappointment was the spa (Quan Spa). Went for the Quan Day Ritual for Two (2.5 hours) which included stone massage, ear candling, coffee body scrub and mask (plus V-spa Retus for ladies) for Rp 2,000,000 before taxes (with taxes was about Rp 4,000,000 = SGD 400). Quality of masseurs was poor (massage techniques, temp of the hot stones), inattentive service, unclear instructions (possible due to language; masseurs speaking simple English). Wasn’t told about the start of the mask, only to realized we had to rest for 15 mins for the masking process. Also insufficient information given for V-Spa Retus which was done near the end of spa session. Quite disappointing given the price point.

Me and my family had the chance to stay at Aston Nagoya Hotel. We got check in process was super fast and seamless. We were assigned to a room on the 13th floor and oh boy.. what a nice room. It has the best city view of batam, in the night we can see the lighting of batam. Nearest from food court and shopping mall. All the staff very great service from the security, reception and resto staff. They did a very good job in providing an excellent service. Last but not least, special thank you to the Duty Manager, Mr. Randi who made our stay very memorable. He was very kind and attentive to all our needs throughout the stay. Thumbs up for his great job and effort to make our stay enjoyable. He is a great asset to this company. Definitely will stay here again and highly recommended hotel in Batam!

Staff is very friendly. They gave us a connecting room even though we only booked a normal room. Hotel is quite old, and some of the facilities are quite worn out. But overall is still good for this price point. Location is good too. Walked straight out and you can locate numerous restaurants.

Room is very clean and spacious. Service is great too. Realised the kettle is not working well, requested for it to be changed and it was quick response. Had the complimentary shuttle service at 11am and 5pm to Nagoya Hill Shopping centre and Grand Batam Mall. There is only indomart nearby. You have to take grab out but that’s not an issue as it’s very cheap. But sad to say that the lounge and rooftop bar are very quiet. No one at all. Other than that, experience there was awesome!

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)

Here annually, because of its superb location - near a large mall, near several massage centres (my perennial favourite being Thai best), near several excellent food places (must check out Mickey Mouse 66, as well as the coffee shops in its vicinity), near several wholesale shops but they do sell individual items (fantastic branded knock-offs at fantastic prices). As for the hotel itself, rooms are large; with basic amenities and free mineral water. Concierge is reliably helpful, friendly and efficient. Receptionists (same air of sulkiness, whoever is manning the station, whatever time) and buffet breakfasts (why eat here when there are superb choices nearby) are consistently below average, whether the hotel was “Gideon” or is “Gideon by Aston”.

Location is a plus point. Near Batam Center ferry terminal n a shopping mall. Staff super friendly, when we reached the hotel, was raining heavily. But our coach can’t enter the carpark. So the hotel staff came out to the road side n shelter us with umbrella n help us with the luggage.