Best Hotels near Parkson(Selayang Mall), Batu Caves

Good location and great hospitality. Helpful staffs and attentive to customer's request. Would definitely recommend this hotel.

Good kind regards to ll nice welcome people , hblr staff , very good

I was not able to take a picture of the room we stayed in. The location was city centre and accessible to taxi and bus. The room and bath were clean. Liquid soap was provided but no shampoo and the wifi in our room on the 8th floor was weak. There was no cafe and restaurant in the hotel the staff said that due to the pandemic they closed it. There was a 24/7 convenience store near and walking distance restaurants. The staff were accommodating. Overall 8/10 rating.

Overall, i'm satisfied during the 1 night stay there. Booking the tower 1 room does give an advantage where the car park is the same level as the room. So convenient for family with kids. Halal food is nearby, got food court with a variety of nice food. Surrounded by a lot of convenient shop like 7e, KK, etc. The only downside is, you can't go to the other level without using the elevator at tower 2. Stairs is no accessable.

The staff at this small hotel were the nicest part of the place. However the condition of the room we got was unfortunately subpar. I was chasing two mosquitoes in our bathroom (where did they come from?) and with my headlamp I nailed one of them... the other got away. But in that fiasco, I could see the sheer amount of lack of maintenance by the room crew - the cobwebs on the toilet ceiling was baffling. If it’s an isolated place, with no one staying, sure... but it was a hotel! That aside, the mattress that I used was probably really old as I felt that I was going to slide off it... probably a sensation exacerbated by my sore neck. Room lighting was dim, and we were issued a Hitachi remote control for the Samsung LCD TV. The York aircon had this humming sound throughout the two nights we were there - but thankfully worked. I believe I also saw a massive water filtration filter outside of the hotel itself - so the water seems to be potable already. Nevertheless I also had my personal water filtration unit to do a second round, and we drank the tap water without ill effects.

1) long queue when check in at around 5pm, still informed room not ready. Ask to wait for another 1-2hrs. After complained, told us to wait for 30mins. (If no complain? Just have to wait for 1-2hrs?) 2) wrong information from one of the front desk staff , she told us that we can use their facilities first even not complete check in.(since we need to wait for the room) But actually cannot go thru the facilities floor without access card. 3) the building signboard is complicated, hard to understand. Information board show L41 is sky desk, but when follow the guide arrow to the lift, the lift only can access to L40, and no sign board show should reach L40 first, and then use another lift to L41-42. 4) breakfast: coffee watery tasteless. And only few choice of food. 5) swimming pool is too pack during holiday. And the water looks not clear. 6) sky deck under maintenance. 7) security guard never guide unpaid car park fees guess to reverse their car to one side, all unpaid vehicle blocked at the exit area. Hotel guess need to call to front desk to verify car number plate before drive out. 8) give two access card. one can use to scan for lift and room, another card only can scan for room. Pros: *sound proof is good in room, but living room can listen sound from corridor. *everything still new. Room is clean, and good enough for family group. Hope can improve in the future.

We love this hotel not only the lication but also their service and facilities as well. We have a very comfortable stay with lovely breakfast spread. Just a 2-min walk away from the famous China and the MRT station. Very convenient to yravel to other place via MRT and of course Grab. The gym has essential work out tools though not many but good enough for a short workout. All are good except the bed is a little too soft and both my friend and I found there isn't good support for our spine actually.... something that 4 points by Sheraton needs to take note of....

Aircond is cold. Comfy for solo traveller. A variety of foods near to the hotel. Nice!

requested to change bedsheet because dirty n smelly, they do change it, very clean! the room is clean and spaciousss too! love it! definitely will be in my list!