Anonymous User
September 13, 2024
It's close to the Golden Sands bus stop, so transportation is convenient. The hotel is easy to find. The front desk is extremely rude. First of all, there is often no one at the front desk, and no one comes out even when you ring the doorbell. There was no hot water coming out of the shower, so when I met the front desk staff, I asked them to come to my room and show me how to use it. They said, "I'm at work now, so I'll come when I'm done." I waited in my room, but they never came. When I went to the front desk, there was no one there anymore. They didn't come out even when I rang the doorbell. They didn't come to me that day after all. They didn't come the next day either. I rang the doorbell many times, but no one came out. The next day, I saw the person at the front desk, so I asked them why they didn't come. They said, "Someone else, my boss, is coming." I was about to go out to eat, so I said I was going out to eat and went out. When I returned to the hotel, there was someone who seemed to be my boss. When I tried to tell my boss, the front desk staff beckoned me. They finally came to my room. The reason there was no hot water was simply because the light switch was not turned on, but why was the response so slow? I have never seen a front desk respond like this.
The duvet had a large stain on it and it looked unclean. There was a TV, but the front desk staff said that you couldn't watch it.
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