PARKROYAL Penang Resort Batu Ferringhi Beach, Batu Ferringhi, Penang, 11100, MalaysiaView Hotel Details
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PARKROYAL Penang Resort Guest Reviews
4.7/5
Amazing
1645 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1645)
Positive reviews(1631)
Reviews with photos/video(854)
Delicious breakfast(267)
Great swimming pool(187)
Loved the beach(118)
Perfect for kids(95)
Close to beach(77)
Delicious buffet(47)
Children's pool available(29)
Stayed multiple times(17)
Negative reviews(14)
Wong Fong Wei
Superior Room
Stayed in 2024 年 9 月
Solo travelers
7 review
5.0/5
Outstanding
Posted on 2024 年 9 月 11 日
Everything is good. The staffs are very friendly. The room is clean and thank you for upgrading me from Superior Twin to Deluxe King. The resort facilities are great and kids friendly. The breakfast also good in taste and variety. Definitely will be revisit.
ELoh
Superior Room
Stayed in 2024 年 9 月
Family
4 review
5.0/5
Outstanding
Posted on 2024 年 9 月 12 日
We stayed for 5D4N at the Parkroyal Penang hotel and we definitely enjoys our stay. Breakfast was good and varied. There are pools with slides. Staff are helpfulness and welcoming. Housekeeping did an amazing job everyday during our stay. Highly recommended.
Anonymous User
Superior Room
Stayed in 2024 年 9 月
Family
2 review
5.0/5
Outstanding
Posted on 2024 年 9 月 7 日
Everything is good. The service is good. Receptionists are all friendly and its hospitality is great. The facilities provided are excellent and the staff are great too.
Farrah Kamarudin
Superior Room
Stayed in 2024 年 9 月
Family
1 review
5.0/5
Outstanding
Posted on 2024 年 9 月 6 日
Love everything about this hotel from the hospitality, food and ambience. The breakfast was superb but i sure hope you would consider expanding the buffet spread site (as the space became crammed during peak hours). I would like to express my utmost gratitude to all the hotel staff and especially to the gorgeous receptionist lady, Ms Gowri. She was polite, helpful and friendly which made me feel very welcomed. This is my first visit to Park Royal and definitely will not be the last.
Anonymous User
Premier Seaview Twin Room
Stayed in 2024 年 9 月
Business travelers
5 review
5.0/5
Outstanding
Posted on 2024 年 9 月 5 日
Managed to book a premier sea view room. Quite spacious, opt for twin beds if travelling with kids. They provide super single bed
Byap
Superior Room
Stayed in 2024 年 9 月
Family
15 review
5.0/5
Outstanding
Posted on 2024 年 9 月 9 日
The Park Royal Hotel Penang offers a fantastic beachfront retreat on Batu Ferringhi, combining luxury, comfort, and a tropical atmosphere. The hotel's location is prime, right on the beach, making it a perfect spot for those seeking both relaxation and adventure. The rooms are spacious, clean, and offer stunning views of the Andaman Sea or the lush surrounding gardens. Guests particularly appreciate the attentive and friendly staff, who go out of their way to ensure a pleasant stay.
The facilities at the hotel are impressive, with multiple swimming pools, including a children's pool and a water slide that is popular with families. The resort's spa offers a range of rejuvenating treatments, making it an ideal place to unwind. Dining options are varied, with several restaurants serving local and international cuisine. The breakfast buffet, in particular, is a highlight, offering a wide range of choices.
The hotel is also conveniently located near the night market, which adds to its appeal for those interested in local shopping and dining experiences. However, some guests mention that the property could benefit from some updates to modernize its décor. Overall, Park Royal Hotel Penang delivers a satisfying beach getaway with excellent service.
WAI KIET
Superior Room
Stayed in 2024 年 9 月
Family
10 review
4.2/5
Very Good
Posted on 2024 年 9 月 4 日
Luxury resort in penang, breakfast just ok, not much choice, but enought to eat. Room is comfortable, everything is good. Will come back again.
Yayaharith
Deluxe King Room
Stayed in 2024 年 8 月
Couples
2 review
5.0/5
Outstanding
Posted on 2024 年 8 月 28 日
I love everything about this hotel. The environment so nice. Got pool with slide. Amazonia suitable for kids. Hotel very near to beach. Staffs so friendly and helpful. Breakfast variety and nice. This hotel family friendly ya. Recommended!
Response from Property: Dear Yayaharith,Thank you for sharing your recent stay with us.I really appreciate your kind review on your stay and glad that you had a wonderful time.Very pleased of your review on the resort, room and team members. I am so happy all was perfect.I am glad the environment was nice while the Amazonia was suitable for kids and location near to the beach.Also, the team was hospitable and breakfast was nice too.Your comments mean a lot to us all. It really helps us to continue to deliver better service. Thank you again for staying with us. Looking forward to your next visit in the future. Kind regards. Edward Edward KollmerGeneral Manager
Jessica
Superior Room
Stayed in 2024 年 8 月
Family
12 review
5.0/5
Outstanding
Posted on 2024 年 8 月 25 日
Had a wonderful stay as always.
Spent the weekend celebrating our cousins birthday great amenities from hotel and they provided sweet surprises, and free drinks at the lounge
Response from Property: Dear Jessica, Thank you for sharing your recent stay with us. Very pleased that you had a good stay and our team looked after you during your time at the resort.It is great that your cousin’s birthday was memorable.I really appreciate the thoughts of our guests that help us to continually improve. Thank you again for staying with us. Kind regards. Edward Edward KollmerGeneral Manager
Anonymous User
Deluxe Sea Facing Room
Stayed in 2024 年 8 月
Family
1 review
4.7/5
Amazing
Posted on 2024 年 9 月 3 日
Nice stay. Great service. Relaxing time. Wish the sea water was cleaner. Tq for the great stay.
Guest User
Premier Family Room
Stayed in 2024 年 8 月
Family
1 review
5.0/5
Outstanding
Posted on 2024 年 8 月 15 日
We enjoyed our time at the Park Royal. The staff was very nice especially Mr. Kana and the housekeeper Monu. He surprised us each time with the most lovely decorations at the bed.
The kids had also a great time at the pool. Breakfast was also excellent!
Response from Property: Hi, Thank you for taking time to share your stay experience.I am delighted that you had a positive staycation and liked the service delivered by the Kana and Monu. Glad that you enjoyed the origami towel. Your kind words will be shared with them. Very pleased to hear your compliments on the breakfast. Great to know your children had a great time at the pool.Your review is greatly appreciated and helps us strive to further improve. Thanks for staying with us. Kind regards. Edward Edward KollmerGeneral Manager
Anonymous User
Deluxe Sea-Facing Twin
Stayed in 2024 年 8 月
Family
1 review
5.0/5
Outstanding
Posted on 2024 年 8 月 12 日
Great place for holiday with family.
We enjoyed our stay there. Nice sunset view as well
Response from Property: Hi, Thank you for sharing your recent stay with us. I am delighted you had an awesome time in the resort.Also, pleased that our team was hospitable and delivered great service.Good to know you experienced a nice sunset view too.Your review is greatly appreciated and helps us strive to further improve. Looking forward to welcome you back for another memorable experience. Kind regards. Edward Edward KollmerGeneral Manager
Ralph Harper
Deluxe Sea Facing Room
Stayed in 2024 年 7 月
Family
1 review
4.7/5
Amazing
Posted on 2024 年 7 月 26 日
Great room with sea view. Family in adjoining room an bit noisy with children playing till late. Not seriously disturbed. Soundproofing could be better. Amazing range of choices at buffet breakfast.
Very clean, very comfortable. Staff extremely friendly.A memorable stay.
Response from Property: Dear Ralph Harper, Thank you for sharing your recent stay with us. I am delighted you had an awesome time in the resort and like the seaview room.Also, pleased that our team was hospitable and delivered great service.I am sorry for the soundproofing of the room and the noise that could be heard.Good that the breakfast was amazing while the room was clean and comfortable.Your review is greatly appreciated and helps us strive to further improve. Looking forward to welcome you back for another memorable experience. Kind regards. Edward Edward KollmerGeneral Manager
Anonymous User
Premier Family Room
Stayed in 2024 年 7 月
Family
4 review
5.0/5
Outstanding
Posted on 2024 年 7 月 27 日
It was a great experience staying in PARKROYAL Penang Resort. Greeted by their staff named Faisal and Shah at the entrance who assisted us to their waiting lounge. Served us with unique welcome drinks while waiting to be check in. The rooms are well maintained and the most important thing is.. it's clean. The housekeeping team did a great job too. Thumbs up to all the staff. Not to forget , the hotel location is surrounded by the street food and night market which is good for those who want to get a souvenir. Overall, am pleased with their tip top service. Well recommended!
Response from Property: Hi, Thank you for taking time to share your experience.I am delighted that you had a positive staycation and liked the service delivered by the team. Glad that you enjoyed the welcome experience while waiting for your room.Also, great that Faizal and Shah assisted you to the lounge.Very pleased to hear your compliments on the well-maintained room, the team and the location of the resort.Great to know you had a wonderful time.Your review is greatly appreciated and helps us strive to further improve. Thanks for staying with us. Kind regards. Edward Edward KollmerGeneral Manager
YMRMF
Premier Seaview Twin Room
Stayed in 2024 年 7 月
Couples
18 review
5.0/5
Outstanding
Posted on 2024 年 7 月 5 日
the best resort in penang. privacy and healing. the view the hospitality was awesome. the best therapy ever.
6/8
Response from Property: Dear YMRMF, Thank you for taking time to share your experience.I am delighted that you had a positive staycation and liked the resort. Very pleased to hear your compliments on the resort and hospitality extended from the team.Great to know you had a wonderful time.Your review is greatly appreciated and helps us strive to further improve. Thanks for staying with us. Kind regards. Edward Edward KollmerGeneral Manager