Hard Rock Hotel Penang Reviews

Response from Property: Hi Audrey,Thank you for sharing your experience. We’re delighted to hear that you enjoyed your pulled lamb burger at Hard Rock Cafe and found your room and balcony spacious and comfortable. It’s great to know that our pillow and bed met your comfort needs. We appreciate your understanding regarding the busy breakfast buffet and are pleased that you found the food spread decent.We look forward to welcoming you back soon.Best regards,Tobias LackermeierExecutive Assistant Manager

Response from Property: Hi Wholovedtrav,Thank you so much for your kind words! We're thrilled to hear that you had a nice stay at Hard Rock Hotel Penang and that you would recommend us to your friends.If you or your friends need any assistance or have any special requests for future visits, please feel free to reach out. We look forward to welcoming you back!Rockin' Regards,Tobias LackermeierExecutive Assistant Manager

Response from Property: Hi jaws king,Thank you for your positive feedback regarding your recent stay at Hard Rock Hotel Penang. We are delighted to hear that you found the hotel room and bed clean and comfortable, and that our staff were friendly and helpful.We appreciate your recommendation and are glad you enjoyed the proximity to Batu Ferringhi beach. It’s wonderful to know that our hotel met the needs of both couples and families with kids.We look forward to welcoming you back for another great stay in the future.Rock On!Tobias LackermeierExecutive Assistant Manager

Response from Property: Hi ElvisLip,Thank you for your feedback and for choosing Hard Rock Hotel Penang for your stay. We're delighted to hear that your overall experience was excellent and that your child enjoyed the pool slide.We appreciate your comments regarding the breakfast and evening cocktails selection as well as the comfort of the bed and pillow. Your feedback is essential for us to make the necessary improvements to enhance our guest experience.We look forward to welcoming you back and providing an even better stay next time.Best regards,Tobias LackermeierExecutive Assistant Manager

Response from Property: Hi BeeChow,Thanks for the smashing review!We're flattered to hear your opinion of us. Always happy to know we provided as we promote and hope we'll see you again soon for more rocking experiences.Rock On! Tobias Lackermeier Executive Assistant Manager

Response from Property: Hi,Thank you for your feedback.We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon.Rock On!Tobias LackermeierExecutive Assistant Manager

Response from Property: Hi Chris1986,Thank you for choosing to return to Hard Rock Hotel Penang for your recent stay! We are thrilled to hear that you had a memorable experience with us, especially after 10 years.It's fantastic to know that everything remains well-kept and that you enjoyed your pool view room, despite the lively morning music. We're delighted that you found our breakfast offerings superb, especially the nasi lemak!Our team takes great pride in providing warm and polite service to our guests, and we're glad to hear that you experienced just that.We appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another rocking stay!Rock on!Tobias LackermeierExecutive Assistant Manager

Response from Property: Hi Patrickpamg,Thank you for choosing Hard Rock Hotel Penang for your recent stay and for taking the time to share your feedback with us.We are thrilled to hear that you and your wife had such a fantastic experience during your first visit to our hotel. Your kind words about our clean rooms, friendly staff, and hotel design mean a lot to us. It's truly rewarding to know that you enjoyed our breakfast offerings and found them to be one of the best you've ever had.At Hard Rock Penang, we strive to provide our guests with exceptional service and unforgettable experiences, and we are delighted to learn that we met your expectations in every aspect.We sincerely appreciate your compliments and are grateful for your recommendation. It would be our pleasure to welcome you back for another memorable stay in the future.Rock On!Tobias LackermeierExecutive Assistant Manager

Response from Property: Hi,Thank you for the amazing review! We are thrilled to hear that you and your family had a fantastic time and enjoyed our family-friendly atmosphere and amenities.Thank you for staying with us, and we look forward to another chance to serve you.Rock On! Tobias Lackermeier Executive Assistant Manager

Response from Property: Hi,Thank you for choosing Hard Rock Hotel Penang as your preferred accommodation during your visits to Penang!We truly appreciate your loyalty and are thrilled to hear that we have been your first choice for accommodation on all five occasions. It's always a pleasure to welcome back returning guests like you.We look forward to welcoming you back for your sixth visit and many more memorable stays in the future!Rock on!Tobias LackermeierExecutive Assistant Manager

Response from Property: Hi Kar Hui,Thank you for taking the time to share your recent experience at Hard Rock Hotel Penang! We are delighted to hear that you and your family had an excellent weekend getaway with us.It's wonderful to know that the kids enjoyed their time here, especially with the opportunity to have a fun-filled weekend with fewer crowds.We hope to have the pleasure of welcoming you and your family back for another memorable stay in the near future!Rock on!Tobias LackermeierExecutive Assistant Manager

Response from Property: Hi Effa,Thanks for the terrific review, we love having you as our guest!We love providing our guests with a terrific experience, so it rocks for us to hear that Hard Rock Penang made your staycation great.Thank you for staying with us and we hope to welcome you back for another rocking stay soon.Rock On!Tobias LackermeierExecutive Assistant Manager

Response from Property: Hi M.Hariz,Thanks for the smashing review!We're flattered to hear your opinion of us. Always happy to know we provided as we promote and hope we'll see you again soon for more rocking experiences.Rock On! Tobias Lackermeier Executive Assistant Manager

Response from Property: Hi Kamal Khairi,Thank you for your feedback.We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon.Rock On!Tobias LackermeierExecutive Assistant Manager