Hotels near Petik Strawberry Ibu Liswati, Batu

Stayed here during long week end season, check in time already late compare to other hotel, 3 PM, and the room is not even ready yet while check out is strictly 12 PM. Asked for exact time to check in and they can’t even give answer and suggest to write the complain in the web review so the manager will trust her (which quite weird for me). We finally checked in around 3.34 PM. Hotel looks new, only 27 rooms, each rooms is one mini house and only available with 1 bed, no twin bed available. Toilet sink smell and there was mold already in toilet ceiling. No swimming pool, kids area available in the lobby (mini sand play area and some board game). Parking lot is small, but should be enough for all rooms if they only bring 1 car. Breakfast was sent to the room. Restaurant available but due to covid, they also do ala carte breakfast. Food taste was good. Wi-fi both in lobby and room area also lame, and each room will has a nokia mobile phone because no landline installed. The staff was very friendly.

I have spent my vacation for 2 days in this chic hotel. My first impression to this property was great. You will find lazy couch and artificial green grass in each balcony and staring a breathtaking views of Batu city . The location is very easy to find since it located just step ahead to the famous recreational theme park in Batu. The room and the bed was so clean and comfort. You will also find a nice shower with cold and warm water. You will also get 2 bottles mineral water and tea and cereals..well..I thought this could be value added service for this property. For moslem traveller, I couldn't find the kiblat's direction both over the ceiling or anywhere else in this room. They also do not provide the saroong for gents to pray. So, you should bring by yourself. I thought this property also must be consider about cloth's hanger coz I also do not find this in the room. Last but not least,for Hotel Manager and HR Manager, you must see your training need analys since your guest service agent was poor and lack responsiveness. I bit disappointed for several needs ignored. Well...over all the choice is yours reader

This is the first time I have visited this most unique hotel in Batu City, it turns out that there are several types of new rooms offered, namely Superior and Deluxe floor 6, and Executive on floor 7, with a choice of views overlooking the city, or facing Batu Secret Zoo, and these are what is interesting for me is being able to stay at a hotel while feeling a sensation like staying the night in the middle of a forest with various animal sounds. With prices between 500 s.d. 900, it seems that it is quite whorted to stay here, you can immediately take a trip to Batu Secret Zoo and the Animal Museum.

The front desk staff is not customer-friendly and appeared very grudgy when told that the room access card was faulty as it did not work when I tried to scan it inside the elevator to access to my room floor. Instead of exploring what could be the issue, the staff simply told me to use the other elevator instead. When I asked her if I would face the same problem accessing my room with the card, she got annoyed and told me off that the system indicated its OK. Although it was a bad experience during check in, we were impressed with the food spread offered for breakfast. Love the food varieties and the charming set up in the restaurant overlooking the mountains.

They has rooms with different themes, so you can talk to the hotel about what type of room you want. But there's no guarantee that you can always choose. I mean they could be very crowded at peak season. This hotel is definitely a heaven to 3-8 years old kids. They has lots of kids-friendly facilities, like small indoor playground, swimming pool with a few slides, mini golf with 10+ holes, outdoor wall climbing, and Ninja Adventure. For the older ones, there are also a library in front of the indoor playground, a swimming pool, jacuzzi, sauna & steam, billiard, ping pong, and also a small gym. Also, they're all free.

We stayed at Golden Tulip Resort Batu from 18th of July for two nights . The hotel Is great, especially for It's restaurants. We have been in all three restaurants , each has there own specialities. The breakfast is served on the indonesians one , Branche; they served good indonesian food and for my surprise they serve also some typical Indonesian 'jamu' (traditional infusione) 💞. Compliments for their very well servings and very Good RAWON, GADO2, RUJAK, BUBUR JAWA and orher dishes ; the good works of HEAD CHEF RIO and CHEF UBAY !🍾🍾 We have tried also Infinite Restaurant . I had some sceptic impressions reading their menù at the first glance. They put some incredible meats on pizza!! (I live in Italy and never eat that kind of pizza !) But guys, i tell you that it was completly wrong first impression! This restaurant will makes you very happy after testing their FUSION cuisine !!!! Congratz for CHEF ZAINUL and all the service people with their kindness , MULIA and ERA 🍾🍾 And of course for our last dinner we had It on Skydome , the restaurant stays on the top of the Building . As beautiful as the site, as good as their cuisine !🍾🍾 We had also a good experience with all the staff , receptionists, concierges, room services (Frada, Eswat and others) for their kindness and patient and smiles during their work 🍾🍾🍾 . They served very well our elderly parents ❤️. Guys, i do suggest you to stay in this hotel and try It s restaurants!

The hotel's location is strategic because it is on the main road of Batu city. This hotel is not new because before the hotel’s name was Alpines, now it's Horison Trunojoyo. The atmosphere in the hotel is clean and quite comfortable, the hotel staff is friendly and very helpful. Even though the rooms are clean, they are not too big. Wifi is decent, there is also a smart TV, although to tune in to Netflix we have to use our own account, it’s not provided by the hotel. In the room there are slippers, clothes hangers, toilet amenities, water heater, mineral water, tea and coffee. But there is no hair dryer, refrigerator and deposit box. Breakfast is delicious, menu choices are also quite varied. The restaurant is on the 3rd floor with beautiful views, surrounded by hills. The hotel also has a swimming pool, children's playground and several meeting rooms. The problem I experienced when staying at this hotel was the problem of cleanliness and room readiness when checking in. I arrived at the hotel at 14.30, it turned out the room was not ready and I was asked to wait a while. Even though check-in should be at 14.00. The welcome drink also ran out, even though it was hotel check-in time. When we got into the room, the pillowcases were all blackish gray and dirty, as was the blanket. Like it hasn't been washed. I complained, and it was immediately responded to and replaced with a clean one by the hotel staff. The towels were also no longer white, dirty gray. What I also regret is that the 2 glasses provided for drinking in the room were not washed thoroughly so they were still dirty. Luckily we brought paper cups that we bought at the store beforehand. My input is that the service and cleanliness of the equipment at this hotel must be improved, because it does not match the price of a 4 star hotel. For me, the hotel price I paid does not match with the facilities provided.

We arrived on January 1st to stay for 1 night, immediately felt impressed with how modern it is and how friendly the customer service was. Was treated to a hot tea on arrival, and was very welcomed by staff. Was taken to the room by the bell boy named Burhan. He advised on on local foods and best places to visit. He then gave us a note later which had many recommendations, we thought this was exceptional service. Thoroughly enjoyed the stay, would love to come again.

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I checked in at 1 wib in the morning and was directly served well by the staff who looked fresh and friendly even though it was still in the morning. The room is although more narrow than Amaris in other cities (Ex: Jakarta and Bandung) but it's not a problem. The breakfast available varied Amaris typical and tastes quite good. The location is also on the main road of Malang city, even though it is quite far to the main square. What I like from Amaris Malang City, the water coming out in the shower is very loud so it's like the body's being a muscle flexed and the hotel's view north offers a beautiful mountain view