The Altair Hotel Bay Harbor Miami

Would definitely recommend!

What made this hotel amazing. Was the young lady who runs it. Her name is Amanda. I saw her handle a guest with absolute integrity, even though the guest was totally in the wrong and was a total ****. 2 times this **** came and screamed at Amanda, and not once did Amanda raise her voice. Amanda went out of her way to help this lady, but she just couldn't be satisfied. Superb customer service! I really hope the owner sees this review because you got a gem. When I checked into my room, I realized I had only booked a room with one bed. Amanda took good care of me and gave me an upgrade and didn't even charge me. Even though she probably should have, because it was my fault. I never saw a hotel, so clean in my life. It's located on the harbor, so you are right on the water. Parking is $38 a day plus $40 resort fee.... But it pales in comparison to what you get. Please be aware that this is a Jewish run hotel, so they pretty much go by jewish rules. Men and women are to use pool facilities separate, except on a Friday night and saturday all day. The meal spread was none like I had ever seen. Everything is kosher, as far as the food goes. 2 people per room are allowed to eat free and anyone after that gets charged $24. Totally worth it, however. Again, this place was immaculate, and the food was on point! Frresh, and made to order. Bagels, several types of cream cheese, lox, all types of breads, crackers, salad, fruits, vegetables. You name i. Itt was a feast! No pork products served. (Jews don't eat pork, so...) Waffles are made to order as well as omelts and scrambled eggs. I will certainly stay there again. If you go, ask for Amanda. She will take good care of you! Harry, the belman was a hoot! Danielle, who also ran the front desk, was an absolute sweetheart.!

Outstanding service and hospitality. We stayed here after a disaster booking a luxury suite nearby, we relocated here for our 7 day stay. Let me just say, best service in Miami Beach, breakfast included was sublime, valet was $45 per night but amazing people and service. Harry the bellman took care of us and helped us with everything during our stay along with the delightful lady who checked us in on the 21st of June.

Awful stay. They don’t have blinds in any room. Rude staff. Separate time slots at the pool for men and women. Woke up and thought it was pouring down outside but it was just another guest taking a shower but it was so loud so you would wake up.

Words cannot describe the experience I had at The Altair. But I’ll try to get it out in this review. The staff was amazing especially Amanda and Harry for taking such good care of me. I ran into a dilemma and Amanda helped out in such a way that I cannot even thank her enough for. And Harry was so attentive and so helpful anything that I needed he made sure that I had it. The hotel is so clean and beautiful !!! I would recommend anyone to stay here. I stayed here a week and I honestly felt like I was at home. The pool is to die for a great place to take pictures. All in all I give this hotel a five star and I can’t wait to come back again ! Much Appreciation, Shayla Martin

For the price I thought the hotel was good but the carpet in the room was old and the staff would never answer the phone

It was really great experience with Altair rendezvous family restaurant, the GRE kajal was really very helpful with her good behavior and polite nature, and the server soumendu was well trained , it was great experience, I will visit again soon