77, Persiaran Bayan Indah, Bayan Lepas, Penang, 11900, MalaysiaView Hotel Details
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1 night
Apple 1 Hotel Queensbay Guest Reviews
3.9/5
Good
53 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.6
Service3.9
Cleanliness3.7
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All reviews(53)
Positive reviews(47)
Reviews with photos/video(9)
Awesome stay(11)
Room was average(8)
Near shopping area(8)
Convenient for shopping(7)
Negative reviews(6)
KKWONG75
Superior Queen Room
Stayed in Feb 2024
Solo travelers
111 review
4.5/5
Great
Posted on Feb 20, 2024
Hotel location is good walk few minutes to queens bay shopping mall. Hotel check in staff is friendly. Room is liter bit tiny hygienic is acceptable.
Response from Property: Dear Valued Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better. Please feel free reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon
jung yong
Modern Queen Room
Stayed in Jul 2024
Business travelers
2 review
3.5/5
Posted on Jul 25, 2024
Overall, the room is clean and well arranged. If you are looking for a good sleep during night time. This hotel might not be an alternative for you. The soundproof is poor. You can hear what's conversation the next room has.
Response from Property: Dear Guest Jung Yong, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better. Please feel free reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Best regards,Mr.B
Suha Eza
Family Room For 3 People
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 5, 2024
Its so good hotel to stay.
Response from Property: Dear Guest , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Best Regards,Mr. B
Anonymous User
Modern Queen Room
Stayed in Aug 2024
Business travelers
5 review
3.7/5
Posted on Sep 1, 2024
Great place to lay your head for a night. 24 hours front desk is greatly convenient.
Response from Property: Dear Guest . I appreciate your positive feedback about our hotel. We do take initiative for our guest needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Best Regards,Mr.B
Guest User
Modern Queen Room
Stayed in Dec 2023
Business travelers
137 review
3.0/5
Posted on Jan 11, 2024
came here for seminar. The room size is fine, but cleanliness need to improved. Location wise is convenient to me and you can easily find it.
Kalvin Goh
Modern Queen Room
Stayed in Aug 2024
Business travelers
77 review
4.2/5
Very Good
Posted on Aug 29, 2024
Value for money, is a nice place for a business trip use and rest
Response from Property: Dear Guest Kalvin. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner.best Regards,Mr.B
Saiful
Deluxe Family Room
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on May 10, 2024
The location of the hotel is strategic. Near to Queensbay Mall and easily accesed from the Penang bridge.
Response from Property: Dear Guest Saiful, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Best regards,frontdesk Personnel,Mr. B
Guest User
Modern Queen Room
Stayed in May 2024
Travel with friends
1 review
3.0/5
Posted on Jun 8, 2024
No frills economy budget hotel. Convenient location near Queensbay mall. Slow check in the room.
Response from Property: Hi Dear Guest , We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your stay.Best Regards,Mr.B
Guest User
Superior Queen Room
Stayed in Sep 2023
Solo travelers
2 review
2.5/5
Posted on Sep 11, 2023
Pros:
Good and friendly customer service
Overall the place was clean enough
But what can u expect when its not a top hotel
Cons
They didnt refill the tissue in the toilet
U will have lots of small friends ( a lot of small cockroaches)
Near the head bed i believe where the nest is
Under the bed is bed is very dirty. I went down to check
My room neighbour make so much noice (slam the door) . It was 2:30 in the morning
Nurul Nabila
Modern Queen Room
Stayed in May 2024
Solo travelers
3 review
3.5/5
Posted on Jun 12, 2024
Really good location.just 5 minutes walk from hotel to queensbay mall
Response from Property: Dear Guest Name. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are enjoyed doing our service to your needs as much as you enjoyed your stay. Take care!Best Regards, Mr.B
CHRISTINA
Modern Queen Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Good to stay here... Don't have foto but we will come back again
Response from Property: Dear Guest Christina, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Best regards,Mr.B
alicetan
Modern Queen Room
Stayed in Feb 2024
Booked for others
4 review
3.7/5
Posted on Feb 9, 2024
The location is good just opposite a shopping mall, but the room is just too small
Response from Property: Dear Valued Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better. Please feel free reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance
Guest User
Romantic Double Room
Stayed in Nov 2023
Family
6 review
4.7/5
Amazing
Posted on Nov 14, 2023
Nice place to stay, near to the mall and restaurants. Good parking facilities although paying Rm 8 per day.
Guest User
Superior Queen Room
Stayed in Oct 2023
Solo travelers
9 review
4.2/5
Very Good
Posted on Oct 22, 2023
No window room , a bit smelly due to poor ventilation and properly building is old. Basin base is wood and rotted. But location very convenient, Queenway mall is just opposite. If you just need a place for sleeping, recommend. No lift.
Zhaoen
Superior Queen Room
Stayed in Oct 2023
Couples
4 review
4.7/5
Amazing
Posted on Oct 24, 2023
Nice to stay with cheap price, but got some black spot in wall and toilet, hopes can clean it well