Beachcomber Island Resort

The whole experience was extremely disappointing and frustrating and a far cry from the relaxing holiday we had expected. Firstly, the attitude of the staff on the island was completely indifferent. They greeted us with a mechanical "BULA" without any real warmth or friendliness. This inhospitable attitude was immediately off-putting. Due to the negligence of your staff, my father's condition deteriorated further when he fell and broke his ribs while boarding the boat. Due to the severity of my father's injuries, I desperately requested to return to Beachcomber Island, which the crew refused, despite my father being clearly in danger. Upon returning to the island, I reported the incident to the front desk, only to be told that the only medical assistance available was a first aid kit. To my dismay, I discovered that the kit contained expired medications. I was told that the doctor was on another island, which left us feeling helpless and deeply concerned for my father's health. The next day, I decided to check out early as the situation was dire. A person claiming to be the manager offered some comforting words, but despite sharing all these issues with him and expressing how unwell I had been for the past few days, I received no further response or support. Before leaving, the manager promised to refund us one night's accommodation for our trouble. However, after leaving the island and trying to follow up via email, I received no response. Overall, this was a very negative experience. I was very disappointed and frustrated by the lack of proper medical assistance, the indifferent attitude of the staff, and the unfulfilled promise of compensation.