Hotels near Walgreens, Beckley

We have been visiting West Virginia in October now for quite a few years to see the natural wonders and the beautiful fall foliage. We are now seniors and close parking, first floor rooms, non smoking are more important than ever. We also preferred Harper Road because of the Mexican and Japanese restaurants located there. Quality Inn met all our requirements. The room as well as the bathroom were clean. The bed was comfy and there were plenty of fluffy towels. Our room had a TV, mini fridge and microwave as well as a coffee maker. The desk setup was perfect for a PC and there were plenty of outlets so you could charge your phone. The wi-fi connection was good. We were pleased with our three day stay. Check in was fast and with a smile. Will return.

I gave it a 2 but honestly we would stay again. Here are the reasons for the 2: Staff: Super nice but all over the place. First our room was given away and we were placed in a double although I had paid for a king; 3 months earlier. After waiting, we finally got a king room. The blame from the front desk was the main Choice company and the cleaning staff. Internet: Never worked and we call the 1-800 every day for fixes Cleaning Service: We asked for service every day but never received it. Had to ask for toilet paper, towels, and emtied our own trash. Soap bars: never soaped up and disintegrated as soon as it hit water. Breakfast: Waffles were great! Individual juices were spoilt. Just remaining cold breakfast offered. Parking: Not enough Appearance: location is off a bit. The hotel is a bit dirty with trash bags full all over. Large lobby for hanging out. Long hallways to rooms Beds: comfy Rooms: Not as large as Comfort Inn rooms and small bathroom.

The room was clean, the front desk staff are lovely and the decor was lively and fun. It's close to several restaurants where you can grab dinner. The free breakfast is no frills with limited choices, but adequate. Our big problem was that the bed and pillows were too soft for our liking, and the walls are paper thin. We were on the ”highway side” of the building, and road noise lasted all night. While we could get used to that noise, we couldn't get used to the loud men's voices from another room, the sound of a chair scraping across the room overhead, kids fussing. It was like sleeping in a room with everyone!

The staff was super friendly and helpful from the time we walked in! The entrance is clean and inviting. We were given curtesy waters at check in which is always so nice. Our room was spacious and very clean. The bathroom was huge with a large glass shower loaded with quality soaps and comfy towels. After a great night's sleep in super comfy, clean and warm bed I had a killer workout in their state of the art gym that comes equipped with dumbells, cable machine as a a Peleton bike and treadmills. After my workout I chilled out in the pool for a moment. The water was warm and clean with not too much chlorine. I had a free breakfast before I left of eggs, toast and cereal. They also had oatmeal, coffee, juice, donuts, a waffle maker and countless other things. The hotel is conveniently located right near the highway. I will definitely stay here again.

My bad - I meant to pick Holiday Inn Express, but this is a regular Holiday Inn. We had a 1 br suite which is nice. Before I go good and not so good, the bad: housekeeping knocked around 10 am then just opened the door. Thank goodness we had the lock engaged. (There was no ‘do not disturb’ tag). Why not wait until checkout? The good: the bedroom had a door that closes - a real bedroom. The bed was comfy. Fridge and freezer. Keurig machine in room. The not so good: the kitchenette was dark (why is there no light in that corner?). The oven was pretty dirty. There was a (clean) trash bag in one of the pans. No silverware, and no dish soap. No complimentary breakfast. The TV had about 20 home shopping stations, and almost every other station didn’t come in. The TV was surprisingly small. The furnishings were a mix of possibly newer and older, and the bathtub had like a worn out place where most people would stand. Nothing really terrible, just a few things that could have gone better.

The executive suites are deserving of a 0 star. Other parts/people of the resort are the reason for the higher rating, I read reviews online that these executive suites were outdated. Not really a big deal, but they were right. The curtains are all falling off the windows and tattered and most of the furniture is very old. The problem lies in the fact that it is destroyed (just not old). The couch (which is a pull out) sinks to the floor when you sit on it. We sat on pillows and still had a hard time getting out of it. The chair was broken down, but not as bad. The couch and the chair though are all ripped up on the cushions and there is a lot of stuffing hanging out of the furniture!! The walls are paper thin and we heard our neighbors talking/tv/music like they were in the room with us (and they left their TV on ALL NIGHT LONG). The bathroom sink does not drain. The bed sucks and to get out of bed, you have to shut the bedroom door as it is blocking the walkway. The bedroom TV had no remote control. The living room TV got no broadcast channels and no channels 2-29 were working. We used the living room remote to turn on the bedroom TV and they channels worked in there. The window air conditioner units are the worst. The bedroom we had to sink to 65 just to get it to turn on and occasionally cool the room down (this is September so it isn't that hot outside). The living room air conditioner only stops running for about 2 minutes at a time and it is so LOUD that you can't even talk when it comes on and it completely drowns out the TV and will wake you up in the bedroom all night long. I set it to 74 trying to get it to stop kicking on so much, but it made no difference and still put out really really cold air. The part that really pissed me off is their customer service. I received a text the afternoon I checked in asking how my room was. I explained all of these issues. Obviously they are not gonna bring out new furniture and stuff like that, but maintenance should have been out to unclog the sink drain, bring the missing Tv remote and get the living TV working, and potentially fix the air conditioning units (if fixable that easily). I received a reply that the manager would be informed. This was still during business hours, but we never heard from anyone or had anyone come fix anything the entire stay we had there (which was 4 LONG sleepless nights). The next morning we went to the $15 breakfast buffet that is ”included in our overpriced suite” (which is basically a typical hotels complimentary hot breakfast while adding two extra hot items.... potatoes and cooked apples.... there wasn't even any oatmeal packets). We stopped at the lobby desk to report the sink drain issue and the TV issues. Had a very rude lady tell us that there is nothing that she can do about it and the TV issue is their cable providers issue! Really no remote control in the room? Channels 2-29 working in the bedroom but not the living room?

Instead if going home and paying additional tolls I chose to stay here because of the cost. I got this place on on of those discount sites and it was the cheapest around, so I wasn't expecting much. The check-in was easy and my room was in the front and easy access. The bed was comfortable, although it felt kinda dated. It was clean and everything was fine. They had a continental breakfast too.