Tuke China Light Hotel (Capital Airport Branch)

Tuke China Light Hotel (Capital Airport Branch) Reviews

Tuke China Light Hotel (Capital Airport Branch)

No.A1 Capital Airport South Road, Chaoyang District, Beijing, 100621, ChinaView Hotel Details
Tuke China Light Hotel (Capital Airport Branch)
Tuke China Light Hotel (Capital Airport Branch)Tuke China Light Hotel (Capital Airport Branch)Tuke China Light Hotel (Capital Airport Branch)
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Tuke China Light Hotel (Capital Airport Branch) Guest Reviews

4.4/5
310 review
Verified reviews
Location4.3
Amenities4.3
Service4.6
Cleanliness4.4
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All reviews(310)
Positive reviews(298)
Reviews with photos/video(69)
Convenient location(68)
Close to airport(60)
Easy to get around(55)
Offers pick-up/drop-offs(54)
Friendly front desk staff(41)
Classy environment(30)
Convenient parking(8)
Would stay again(5)
Negative reviews(12)
Guest User
Family Suite
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 7, 2024
It's very cozy place, extremely close to the Capital airport, with free transportation to the airport! Staff is very nice, and you're sure you won't miss your flight.
Response from Property: 【24-hour free shuttle service to Capital Airport T2/T3】Hello, dear guests! Thank you for giving us five stars. Your satisfaction is a great motivation for our work. We will continue to bring you the best stay experience. Our hotel is indeed very close to T2 and T3 terminals. If you are taking a flight or transferring, I believe our hotel is your best choice. The hotel has a good accommodation environment and is a good choice for all distinguished guests. May a beautiful life be linked to you. I look forward to meeting you again in the future and creating more pleasant memories for you!
Jackie 杰克
Discount Twin Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
When my flight was suddenly delayed, I found a hotel with clean rooms near the airport. There is a shuttle service available at all times. All the staff were very helpful.
Response from Property: [ Beijing Capital International Airport 24-hour free shuttle ] thank you very much for your five-star review of our hotel. We are indeed only five minutes away from terminals 2 and 3, free 24-hour pick-up is a feature of our service, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!
Guest User
Discount Twin Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is very tidy without any rubbish,although it is a special price room.The bed is round,it is very comfortable.And I will pay for it again.What´s more ,the hotel approaches the airport for the time arriving the airport is five minutes.
Response from Property: [ Beijing Capital International Airport 24-hour free shuttle ] thank you very much for your five-star review of our hotel. We are indeed only five minutes away from terminals 2 and 3, free 24-hour pick-up is a feature of our service, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!
JenOrpilla
Discount Twin Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The place are more than good enough to stay to specially if you will stay outdoor most of the time. It’s exactly how it looks like on the photo. And the staffs are so friendly! Thank you again for helping us to book for taxi going to Mutianyu. We won’t make it to The Great Wall without your help. ♥️🌸
Response from Property: Dear guest, thank you for choosing to stay at the Tucker Hotel. Meeting you is fate, and we are very happy to bring you a satisfactory stay experience. We will continue to work hard to bring you a better stay experience and a happy life!
Guest User
Discount Twin Room
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 10, 2024
I had a good stay and the place is very nice and clean. They were very nice, they fetched me from the airport and returned me again the following day. Would 100% recommend😊😊😊
Response from Property: [ Beijing Capital International Airport 24-hour free shuttle ] dear guests, happy new year! Thank you for choosing to stay in the hotel, meet is fate, but also very happy to bring you a satisfactory check-in experience, we will continue to work hard to bring you a better check-in experience, wish you a happy new year in advance! Have a nice life!
Jinky1991
Discount Twin Room
Stayed in Jan 2024
Solo travelers
19 review
4.7/5
Amazing
Posted on Jan 29, 2024
The hostel is only 5 minutes drive from the airport. So it’s very convenient especially if you have an early flight the next day. The place is spacious and comfortable enough. I’ll surely book this hotel again in the future.
Response from Property: Dear guests, hello! Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time for your trip. Your appreciation has greatly encouraged the hotel, and it is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your coming again! Welcome to come back and experience again, and wish you a happy life!
Khatia
Tuxiang Twin Room
Stayed in Jul 2024
Other
1 review
1.0/5
Posted on Jul 27, 2024
Unfortunately, my stay did not meet expectations. The cleanliness of the room was unsatisfactory; I noticed several areas that were not properly cleaned, which affected my overall comfort. Additionally, I found the quality of the accommodations to be below the standard expected, especially considering the price I paid. The discrepancy between the cost and the quality of service and facilities was disappointing. I hope this feedback helps improve the experience for future guests. I would appreciate any response or actions you may take to address these issues.
Khaliun Urtnasan
Family Suite
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Near airport, good service, spacious, free airport drop off service, reception is there all the time.
Maria
Discount Twin Room
Stayed in Jul 2024
Solo travelers
3 review
3.0/5
Posted on Jul 11, 2024
It was hard to find an airport shuttle. Only thanks to trip.com reviews on this hotel I’ve learned that it is best to ask help at Tourist Help Center at Terminal 3 to call the hotel for the pick up. I was waiting for the shuttle for 20 minutes, but the ride to the hotel was quick. The hotel should improve their communication so tourists won’t have problem with finding how to get there. Airport drop off was ok. The rooms was ok, everything seemed to be clean, but the water pressure in the shower was pretty weak. Overall, it’s ok to stay for a night if you have a transfer flight at Capital Airport. But there’re things to improve (add a chat with a hotel!!!!!)
Response from Property: [Capital Airport T2/T3 24-hour free pick-up] Thank you very much for your stay and review, and thank you for your suggestions. It happens to be full and there are many tourists. The pick-up staff shuttles to the T2 and T3 passenger terminals to greet you and keep you waiting. ,Please excuse me! Regarding your problem of weak shower water pressure, we have reported it to the relevant hotel departments and have begun to purchase relevant parts. Please allow us to express our sincerest apologies to you, and thank you very much for your valuable opinions. We will strengthen our efforts to improve the quality of the shower water pressure. The hotel's software and hardware facilities and service quality have been improved to ensure a more comfortable and tidy environment for your stay. I hope you will have a new experience next time you visit! Looking forward to experiencing it again!
Guest User
Tuxiang Double Bed Room
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Excellent. Great helpful staff who we communicated by apps. Big room, super comfy bed and pillows. Great shower. Very quiet. Clean. Minutes from the airport by free shuttle. Shops and food by a 15 minute walk. The only issue and this goes for all trip.com hotels is that there's never a response to messages. Even if we had a phone number we couldn't talk anyway. On exiting the airport arrivals we went right and talked to the tourist help office. They phoned the hotel and the driver picked us up quick at level 4 gate 4.
Response from Property: [Free 24-hour pick-up at Capital Airport] Distant greetings warm your heart, and beautiful moments will last forever; I wish you my heartfelt wishes to set up a happy new boat for you! Welcome to meet you again!
Guest User
Discount Twin Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 26, 2024
Staff is very nice and they provide the transportation for me to go to airport, 24 hours service is the best thing to people, nearby food stores are good too
Response from Property: [Free 24-hour pick-up at Capital Airport] Distant greetings warm your heart, and beautiful moments will last forever; I wish you my heartfelt wishes to set up a happy new boat for you! Welcome to meet you again!
Guest User
Tuxiang Twin Room
Stayed in May 2024
Family
6 review
3.7/5
Posted on May 29, 2024
Provide shuttle service from Beijing International Airport. However , amenities and cleanliness of the room can be better
Response from Property: [Free 24-hour shuttle service at Capital Airport] Thank you very much for your five-star praise, which has touched us. We will continue to work hard to provide all passengers with the services we can. Thank you again for your affirmation!!
Guest User
Discount Twin Room
Stayed in Mar 2024
Solo travelers
3 review
3.7/5
Posted on Mar 25, 2024
The staffs were great; unfortunately, my requested room wasn't available, I ended up having to pay extra and only got a room on the ground floow which is smoky all the time as its windows were facing the parking lot. Even though the room was supporsed to be non-smoking, you can find it difficult in China. Breakfast was an okay selection. For one night as a transit hotel, it's good as its location's perfect.
Response from Property: Thank you very much for choosing to stay at T2/T3 Terminal for 24-hour free shuttle service. We apologize for not providing you with a satisfactory check-in experience. We have rectified and inspected all guest rooms regarding the smoke issue you mentioned, but we also appreciate your valuable feedback and wish you a happy life!
Fi Wong
Discount Twin Room
Stayed in Mar 2024
Other
51 review
3.0/5
Posted on Apr 3, 2024
The booking that I have made is different from what I have booked initially. No bed was provided for sleeping. Only chairs. Won’t be back
Response from Property: Thank you very much for choosing to stay at T2/T3 Terminal for 24-hour free shuttle service. We apologize for not providing you with a satisfactory check-in experience. The room you booked is a special offer room arranged randomly, and the room is the same as what you saw online without changing the standard room type. We wish you a happy life!
Shenaz
Family Suite
Stayed in Feb 2024
Family
20 review
4.5/5
Great
Posted on Feb 16, 2024
I booked 2 nights at this hotel because I needed to take my parents to the airport for a late flight. We were very well welcomed. The lady at the front desk could speak a little English and she always helped us as much as she could. The younger one also did her best to answer to any requests we had. The driver who dropped us at the airport was very kind to come back and fetch me as I went there to help my parents check in. The cleaning ladies were always smiling and welcoming . Very close the the airport terminal 3. Very convenient ! My only concern was the bad smell coming from the water pipes I think, in the bathroom but it didn’t bother us that much. The greatest asset of this hotel is the workers who are awesome in my opinion !
Response from Property: [ Beijing Capital International Airport 24-hour free shuttle ] dear guests, happy new year! Thank you for choosing to stay in the hotel, meet is fate, but also very happy to bring you a satisfactory check-in experience, we will continue to work hard to bring you a better check-in experience, wish you a happy new year in advance! Have a nice life!