Yilong Haiya Hotel Beijing Universal Liyuan Subway Station) Reviews

Response from Property: Dear VIP, Hey! Your favorable comment is like the all-pervasive sunlight, warming the hearts of all our staff. Thank you for your affirmation of our service and cleanliness. We are also glad that you like the free shuttle service we provide to Universal Beijing Resort. Regarding the issues of the hotel location and the variety of breakfast, we will seriously consider and actively improve. In order to bring you a better stay experience, we are willing to go further. Looking forward to welcoming you again in the near future! May every day make you feel satisfied and happy~ (＾◡＾)っ✂❤

Response from Property: Dear valued guest, hello! Firstly, we sincerely appreciate your recognition and praise of our staff, which is our greatest encouragement. I am also glad to know that you like our hotel's location and the surrounding food plaza. We greatly appreciate your valuable feedback on the issue of breakfast. We will continuously improve based on feedback from our VIP guests and provide a more diverse and satisfying breakfast service. We look forward to the opportunity to serve you again in the future, allowing you to experience our improved and higher quality service. Wishing you a happy life and continuous good luck!

Response from Property: Thank you very much for your stay and review! Thank you for your feedback. During your stay, the room was fully booked and there were many tourists. We apologize for any inconvenience caused! We will strengthen the improvement of the hotel's software and hardware facilities as well as service quality. Yilong Haiya Hotel will regularly maintain and update the room environment, equipment, and public area facilities, in order to provide you with a more comfortable and tidy environment during your stay. We hope you will have a brand new experience during your next visit! I am eagerly looking forward to visiting and experiencing it again!

Response from Property: Thank you very much for your stay and feedback! Thank you for your feedback. During your stay, the room was full and there were many tourists. Please understand! We will strengthen the improvement of hotel software and hardware facilities as well as service quality. Yilong Haiya Hotel will regularly and quantitatively maintain and update the room environment, equipment, and public area facilities, aiming to provide you with a more comfortable and tidy environment during your stay. We hope you will have a brand new experience in your next visit! Looking forward to visiting and experiencing again!

Response from Property: Dear guest, thank you very much for your love and support for Yilong Haiya Hotel. It is our honor to serve you, and making you satisfied is our work tenet! Our hotel is just at the entrance of Liyuan subway station, 4 stops away from Universal Studios. The hotel provides free Universal shuttle bus, free consultation and guidance services for Universal Studios, and unlimited drinking of mineral water. All staff are looking forward to your next stay. At Yilong Haiya, there is no strangeness, everything is warm~

Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: Respected VIP, Thank you for choosing our hotel and taking the valuable time to share your experience during your stay. We attach great importance to your evaluations regarding the hotel's location, room cleanliness, facilities, and breakfast. Firstly, we deeply apologize for the inconvenience caused by the geographical location. We will clearly mark the distance from the hotel to the city center and the transportation methods on our website and booking system so that guests can have a more comprehensive understanding when making reservations. Secondly, regarding the smoking issue in the corridors, we have taken note of it and will strengthen the management and cleaning efforts in public areas to ensure a comfortable and smoke-free environment for all guests. As for the problems of the unplugged refrigerator and the lack of sockets nearby, we will immediately report them to the maintenance department and make corresponding improvements. Finally, concerning the breakfast service, we will continuously optimize the taste and variety of the dishes in an effort to enable every guest to enjoy a wonderful breakfast time. Thank you again for your valuable suggestions. We look forward to having the opportunity to serve you again in the future and provide you with a better experience. Best regards,[Duty Manager of Yilong Haiya Hotel Beijing Universal Liyuan Subway Station Branch][Customer Service Team of Yilong Haiya Hotel Beijing Universal Liyuan Subway Station Branch]

Response from Property: Dear customer: Thank you very much for your comprehensive and truthful evaluation of our store. Thank you for your praise of our location, transportation, breakfast, facilities, and service. Our store staff will continue to maintain high-quality service and provide an elegant environment. We look forward to your visit again!

Response from Property: Dear guests: Thank you for your support! Thank you for your praise of the shuttle service to the Universal Resort, breakfast and service provided by our hotel. Our hotel attaches great importance to the feelings of customers in order to continuously improve customer satisfaction. We look forward to your visit again!

Response from Property: Dear guests, thank you for your encouragement and affirmation! What we pursue is to impress customers. "When customers have difficulties and need help, the opportunity to impress customers will come." The service brand of "Family" has remained unchanged for 10 years. Because of your recognition and encouragement, we will pass it on to all employees, which is our greatest reward and we will work harder! Look forward to your coming again!

Response from Property: Dear guests, thank you for your love and recognition of eLong Haiya Hotel. eLong Haiya Hotel has always focused on creating a comfortable and convenient business travel experience for guests, and we hope we can add joy and excitement to your journey.

Response from Property: Dear guest: Thank you for your love and recognition of Yilong Haiya Hotel. Yilong Haiya Hotel has always been dedicated to creating a comfortable and convenient business travel experience for guests, hoping that we can add joy and emotion to your journey.

Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and providing valuable feedback and suggestions for our work! We have made improvements in a timely manner, but we were unable to leave you with perfect memories this time. We look forward to making up for all of them next time (give us a chance!). We are working hard and looking forward to your witness! Wishing you all the best!

Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. You remember the good time here and we are very touched. It is our bounden duty to let guests enjoy a good stay experience. It is a great honor to receive your praise. At the same time, we are more motivated to continue to move forward and hope to have more opportunities to serve you!