Yilong Haiya Hotel Beijing Universal Liyuan Subway Station)

Yilong Haiya Hotel Beijing Universal Liyuan Subway Station) Reviews

Yilong Haiya Hotel Beijing Universal Liyuan Subway Station)

1st Floor, Block A, Guiyou Building, Building 52, Yunjing Beili, Tongzhou District, Beijing, ChinaView Hotel Details
Yilong Haiya Hotel Beijing Universal Liyuan Subway Station)
Yilong Haiya Hotel Beijing Universal Liyuan Subway Station)Yilong Haiya Hotel Beijing Universal Liyuan Subway Station)Yilong Haiya Hotel Beijing Universal Liyuan Subway Station)
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Yilong Haiya Hotel Beijing Universal Liyuan Subway Station) Guest Reviews

4.7/5
Outstanding
2143 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2143)
Positive reviews(2086)
Reviews with photos/video(371)
Easy to get around(563)
Convenient location(561)
Close to metro(444)
Delicious breakfast(369)
Offers pick-up/drop-offs(250)
Friendly front desk staff(185)
Elevator was OK(17)
Delicious buffet(15)
Negative reviews(57)
Jannek
Tatami Double Bed
Stayed in Jul 2024
Couples
2 review
4.5/5
Great
Posted on Aug 25, 2024
Amazing staff and good location. I can definitely recommend the food hall right when you exit the subway station. I really have to point out the hard working staff which is available 24/7, never had a bad experience talking to them. To me the breakfast wasn't worth it, not a huge buffet but for the price it's ok.
Response from Property: Dear valued guest, hello! Firstly, we sincerely appreciate your recognition and praise of our staff, which is our greatest encouragement. I am also glad to know that you like our hotel's location and the surrounding food plaza. We greatly appreciate your valuable feedback on the issue of breakfast. We will continuously improve based on feedback from our VIP guests and provide a more diverse and satisfying breakfast service. We look forward to the opportunity to serve you again in the future, allowing you to experience our improved and higher quality service. Wishing you a happy life and continuous good luck!
Mohamad Hadi
Tatami Single Room
Stayed in Jul 2024
Solo travelers
5 review
2.7/5
Posted on Jul 28, 2024
The hotel is confusing as stated when booking is Yilong Haiya, when you arrived is Elong Yam Hotel after reconfirm with staff. Good thing is they have shuttle bus to universal studio and near to metro liyuan station, just walk about 150meter. The downhill one is that from hotel to city or attractions are far about 1hour journey by metro. Mostly attraction is on Central Area.
Response from Property: Thank you very much for your stay and review! Thank you for your feedback. During your stay, the room was fully booked and there were many tourists. We apologize for any inconvenience caused! We will strengthen the improvement of the hotel's software and hardware facilities as well as service quality. Yilong Haiya Hotel will regularly maintain and update the room environment, equipment, and public area facilities, in order to provide you with a more comfortable and tidy environment during your stay. We hope you will have a brand new experience during your next visit! I am eagerly looking forward to visiting and experiencing it again!
Iana22
Cozy Queen Room
Stayed in May 2024
Couples
20 review
2.7/5
Posted on May 6, 2024
The is the worst hotel I have stayed in Beijing! 2 nights of a nightmare! 1. Very small room even though we had an option from trip. Com to upgrade it. There are no bathrobes , we had to ask for toothbrushes twice. WATER IS LEAKING from the ceiling in the bathroom! 2. Very bad soundproofing! You can hear other people taking a shower,talking and everything what happenes on the street. Dont dream of sleeping after 7 a.m because there is music in the hallway definitely will wake u up or other people who shout out loud and rush to universal. 3. Very poor breakfast(Chinese one) so we failed to get to the universal by 10 a.m cause we had to find a cafe to have breakfast and a decent one was far from the hotel. 4. I had an allergy on water! Cause right after taking a shower I had red spots all over my body and hands! This is the first time I experienced this! And I started to have the allergy only in this hotel right after the shower . It was fine in previous hotel in the center of the city. 5. odor of sewage in the corridor 6. Too pricey for its rooms ,service and the hotel in general. You can find a better hotel The only advantage is that its 4 stops from the universal,but if you want to get to the center its pretty far. And the receptionist was friendly and helpful
6/7
Response from Property: Thank you very much for your stay and feedback! Thank you for your feedback. During your stay, the room was full and there were many tourists. Please understand! We will strengthen the improvement of hotel software and hardware facilities as well as service quality. Yilong Haiya Hotel will regularly and quantitatively maintain and update the room environment, equipment, and public area facilities, aiming to provide you with a more comfortable and tidy environment during your stay. We hope you will have a brand new experience in your next visit! Looking forward to visiting and experiencing again!
ankhiluun
Yishang Universal Family Room
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 21, 2024
Friendly staffs. Hotel was clean and new furnitures. Although location is far from everything Hotel was really good! 😊
Response from Property: Dear guest, thank you very much for your love and support for Yilong Haiya Hotel. It is our honor to serve you, and making you satisfied is our work tenet! Our hotel is just at the entrance of Liyuan subway station, 4 stops away from Universal Studios. The hotel provides free Universal shuttle bus, free consultation and guidance services for Universal Studios, and unlimited drinking of mineral water. All staff are looking forward to your next stay. At Yilong Haiya, there is no strangeness, everything is warm~
SoleSavy1648
Tatami Single Room
Stayed in Apr 2024
Solo travelers
2 review
4.5/5
Great
Posted on Apr 14, 2024
Great location, amenities and the service was great, though the Wi-Fi was a bit slow and the room's air conditioning was not effective and some area of the room that I booked had a many dust. The breakfast buffet was fantastic.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Sergei Statsenko
Tatami Double Bed
Stayed in Sep 2024
Solo travelers
2 review
3.5/5
Posted on Sep 15, 2024
1.Consider the location before choosing a hotel, it takes about 1 hour on the subway to get to the city center. 2. The room itself is clean, but smoking is allowed in corridors, so you can feel the scent. 3. The fridge was not plugged in, and there weren't any sockets nearby 4. Breakfasts are ok to eat, but not all dishes are tasty.
Response from Property: Respected VIP, Thank you for choosing our hotel and taking the valuable time to share your experience during your stay. We attach great importance to your evaluations regarding the hotel's location, room cleanliness, facilities, and breakfast. Firstly, we deeply apologize for the inconvenience caused by the geographical location. We will clearly mark the distance from the hotel to the city center and the transportation methods on our website and booking system so that guests can have a more comprehensive understanding when making reservations. Secondly, regarding the smoking issue in the corridors, we have taken note of it and will strengthen the management and cleaning efforts in public areas to ensure a comfortable and smoke-free environment for all guests. As for the problems of the unplugged refrigerator and the lack of sockets nearby, we will immediately report them to the maintenance department and make corresponding improvements. Finally, concerning the breakfast service, we will continuously optimize the taste and variety of the dishes in an effort to enable every guest to enjoy a wonderful breakfast time. Thank you again for your valuable suggestions. We look forward to having the opportunity to serve you again in the future and provide you with a better experience. Best regards,[Duty Manager of Yilong Haiya Hotel Beijing Universal Liyuan Subway Station Branch][Customer Service Team of Yilong Haiya Hotel Beijing Universal Liyuan Subway Station Branch]
Jbubbles3
Tatami Double Bed
Stayed in Jul 2024
Travel with friends
1 review
4.5/5
Great
Posted on Aug 6, 2024
This time I went to Beijing mostly to go to Universal Studios. The hotel is 4 subway stops from Universal but also offers a pickup and drop-off shuttle bus service. The hotel is right across the street from the subway station which is great, but keep in mind that also means you can hear the trains passing by. Not much else in the area but you can take line 1 all the way into the city center (50+ mins). The hotel itself was very nice. Clean rooms, friendly staff, nice breakfast area. Can't complain for a few nights near a theme park! This hotel is right next to another one. Make sure you go in the doors marked E LONG!!
Response from Property: Dear customer: Thank you very much for your comprehensive and truthful evaluation of our store. Thank you for your praise of our location, transportation, breakfast, facilities, and service. Our store staff will continue to maintain high-quality service and provide an elegant environment. We look forward to your visit again!
Lorraine 9605
Tatami Single Room
Stayed in Jul 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Aug 4, 2024
The hotel is great for when you want to go to Universal Studios. They offer a shuttle bus to and from the resort. The breakfast is okay could use with some more options but overall the food was good. The staff very friendly and helpful which is great:)
Response from Property: Dear guests: Thank you for your support! Thank you for your praise of the shuttle service to the Universal Resort, breakfast and service provided by our hotel. Our hotel attaches great importance to the feelings of customers in order to continuously improve customer satisfaction. We look forward to your visit again!
Jimbo£7
Tatami Single Room
Stayed in Jul 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 2, 2024
I spent a week in Beijing as this was my first trip to the capital since I first came to China 5 years ago. When I got to the hotel the staff were polite and friendly. They even had a WeChat account so that I could talk to one of them if I needed help. Clean bedding and towels and some amenities were a nice touch. Right next to the metro which was a good idea but sometimes I did get woke up early by the metro early in the morning. It didn’t bother me as it was just my natural alarm clock.
Response from Property: Dear guests, thank you for your encouragement and affirmation! What we pursue is to impress customers. "When customers have difficulties and need help, the opportunity to impress customers will come." The service brand of "Family" has remained unchanged for 10 years. Because of your recognition and encouragement, we will pass it on to all employees, which is our greatest reward and we will work harder! Look forward to your coming again!
Brusketiers
Yishang Universal Family Room
Stayed in Jul 2024
Family
3 review
3.5/5
Posted on Jul 26, 2024
This hotel is more 3 star, but with good service. Nearby Universal Studios. Breakfast basic.
Response from Property: Dear guests, thank you for your love and recognition of eLong Haiya Hotel. eLong Haiya Hotel has always focused on creating a comfortable and convenient business travel experience for guests, and we hope we can add joy and excitement to your journey.
Mysol
Tatami Double Bed
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jun 26, 2024
I really enjoyed staying at this hotel for 5 days. It was clear and comfy. Breakfast was delicious. They can't speak english. But used the translator to help me.
Response from Property: Dear guest: Thank you for your love and recognition of Yilong Haiya Hotel. Yilong Haiya Hotel has always been dedicated to creating a comfortable and convenient business travel experience for guests, hoping that we can add joy and emotion to your journey.
Delsher
Cozy 2-bed Room
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Jun 14, 2024
The area is easy to locate. The hotels offers free shuttle bus to Universal Studios BeiJing, the shuttle bus timings are 7:20am, 8:20am & 9.20am. I would recommend to take the 8:20am. There are 24 hours restaurants near by. The downside of this hotel are, they do not have a fridge in their rooms, the breakfast buffet do not really have a lot of options and there is no aircon at the buffet area too. Other than that all is good.
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and providing valuable feedback and suggestions for our work! We have made improvements in a timely manner, but we were unable to leave you with perfect memories this time. We look forward to making up for all of them next time (give us a chance!). We are working hard and looking forward to your witness! Wishing you all the best!
Dulguun0819
Tatami Double Bed
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 18, 2024
Very good
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. You remember the good time here and we are very touched. It is our bounden duty to let guests enjoy a good stay experience. It is a great honor to receive your praise. At the same time, we are more motivated to continue to move forward and hope to have more opportunities to serve you!
Lkhamaa Khaltar
Tatami Double Bed
Stayed in Apr 2024
Family
1 review
3.5/5
Posted on Apr 25, 2024
Location is little bit far from city center. it takes more than 1 hour by Metro, breakfast is good, so clean and confo we like it will come back
Response from Property: Dear guest, thank you for your stay and feedback. The hotel is located in Tongzhou District, Beijing, 10 minutes away from Universal Studios by subway. The hotel provides a free shuttle bus to Universal Studios in about 20 minutes. The hotel is 300 meters away from the Line 1 subway, which is very convenient for going to various attractions. There are KFC, Starbucks, and supermarkets next door. The hotel provides single rooms, double rooms, twin rooms, and family rooms in various room types. All members of the hotel look forward to your visit again!
Tungalag Lkhundevjamts
Elegant Queen Room
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 1, 2024
It was excellent experience. I have travelled with my children and friends. For child it was first time in Beijing. So they very much enjoyed and loved being in Beijing and in your hotel. Thank you very much for your service
Response from Property: Dear guest, thank you very much for your love and support for Yilong Haiya Hotel. It is our honor to serve you, and your satisfaction is our work purpose! Our hotel is right at the entrance of Liyuan Subway Station, 4 stops away from Universal Resort. The hotel provides free round-the-world shuttle bus, free consultation and guidance services around the world, and unlimited drinks and mineral water. All the staff are very much looking forward to your next stay. In Yilong Haiya, there is no stranger and everything is very warm~