Aidu Hotel (Huairou Wanda Plaza)

Aidu Hotel (Huairou Wanda Plaza) Reviews

Aidu Hotel (Huairou Wanda Plaza)

Building 2, No. 6, Nanhua Street, Huairou District, Beijing, ChinaView Hotel Details
Aidu Hotel (Huairou Wanda Plaza)
Aidu Hotel (Huairou Wanda Plaza)Aidu Hotel (Huairou Wanda Plaza)Aidu Hotel (Huairou Wanda Plaza)
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Aidu Hotel (Huairou Wanda Plaza) Guest Reviews

4.8/5
Excellent
416 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(416)
Positive reviews(410)
Reviews with photos/video(57)
Classy environment(59)
Delicious breakfast(55)
Convenient parking(44)
Comfortable bed(22)
Friendly front desk staff(21)
Large rooms(19)
Near shopping area(17)
Convenient for shopping(12)
Negative reviews(6)
Tijacks
Boutique Queen Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 13, 2024
We were here with my whole family We enjoyed the stay. The hotel was clean And the food was of small variety but everything very edible
Response from Property: Dear guests Hello! Thank you very much for your stay and appreciation! I am glad to bring you a good time for your trip. Your appreciation is a great inspiration to the hotel and a driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home. We look forward to your visit again! Welcome back to experience, I wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Jan 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Jan 28, 2024
Room is clean and neat. Good size. Maybe a 5-10mins walk from the biggest mall Wanda but there are many small eateries nearby worth visiting
Response from Property: Hello VIP! Thank you very much for your support and recognition of Aidu Hotel. Everything we do is to bring a comfortable stay experience to every guest. Seeing your satisfaction and affirmation, we are truly moved. For your trust, we will persist even more. Aidu Hotel is waiting for your next visit!
Guest User
Boutique Queen Room
Stayed in Dec 2023
Couples
17 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Comfortable and clean, attentive staff, great experience!
Response from Property: Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Lorraine Dama-Mae
Boutique Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Simple and neat
Response from Property: Distinguished Guests: Hello! Thank you very much for your support and recognition of all aspects of the hotel, we do everything for each guest to bring a different holiday experience, see your satisfaction and affirmation, we are really very touched, we will continue our efforts and look forward to seeing you again
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
1 review
2.5/5
Posted on Aug 26, 2024
The overall environment is good, but one day when I was taking a shower, this thing appeared and jumped, which really scared me! I deliberately went to the front desk when no one was around, but I was disappointed that I didn't get a word of apology, but just smiled and said it was a cricket! Because I wanted to extend the check-out time on the day, I told the front desk, and I received a call from the front desk after a while. I thought it was an apology for the above matter, but I was notified that the room was booked and could not be extended. The person who was traveling with me in the same room did not receive any notification, which was very different!
Original TextTranslated by Google
Response from Property: Dear guest, first of all, we sincerely thank you for choosing to stay in our hotel, and we are very sorry that your stay experience in our hotel has been affected. We are deeply sorry for the crickets in the room you mentioned and would like to express our sincere apologies to you. We have immediately conducted a thorough inspection and cleaning of the relevant rooms, and have strengthened the hotel's hygiene management measures to ensure that this situation does not happen again. We attach great importance to your feedback and will use it as an opportunity to further improve our service quality and environmental hygiene levels. We understand your dissatisfaction and promise to take the following measures: 1. Strengthen hotel hygiene inspections, especially in hidden corners of the guest rooms, to prevent similar problems from occurring; 2. Increase the frequency and intensity of hotel pest control measures to ensure a clean hotel environment , Hygiene; 3. Conduct regular and irregular deep cleaning of guest rooms to improve the cleanliness and comfort of the guest rooms. We sincerely hope that you will give us an opportunity to correct our mistakes and allow us to provide you with quality service again. If you'd like, we'd be honored to offer you a free upgrade or other special offer on your next stay. We apologize again for the inconvenience caused to you and thank you for your valuable comments and suggestions. We look forward to continuing to serve you and ensuring that your future stays are even more enjoyable. Wish you a happy life!
hekwjnshej
Boutique Queen Room
Stayed in Aug 2024
Business travelers
34 review
4.5/5
Great
Posted on Aug 15, 2024
After so many days in Beijing, I finally found a hotel with affordable price. Clean rooms and good service Facilities: Very good Sanitation: Very good Environment: Very good Service: The front desk was very nice. We went there late
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and look forward to your visit again
chilli_k2
Discount Twin Room
Stayed in Aug 2024
Couples
6 review
4.5/5
Great
Posted on Aug 4, 2024
In fact, it is 1 km away from Huairou Wanda Plaza. It is not on the street. It is inside Tangquan Liangzi and has a parking lot. The room is quite clean, but the air conditioning is a bit slow. Breakfast is on the first floor from 7:30 to 9:00. There are only four large round tables in the dining area, so we have to share the table. Because of the shared table, we have to dine next to strangers, which feels a bit messy. When checking out, I added the hotel WeChat to issue an invoice. After more than 3 hours, the invoice has not been issued yet, which is much slower than the Miyun B&B I stayed in the day before yesterday. I couldn't help asking on WeChat, and the other party finally started to issue the invoice. I guess they forgot. Then it took another 2 hours to issue the invoice.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying with us and for sharing your experience with us. Unfortunately, we failed to meet your expectations. Please accept our sincere apologies. Since our air conditioner is a central air conditioner, it starts relatively slowly. Under normal circumstances, the room temperature will reach the temperature you need in 1-2 minutes. Regarding breakfast, we will seek a more appropriate and proper way to meet the different needs of different guests. Regarding the invoice issue, I apologize for not communicating with you well at the time. Our hotel finance will issue invoices to guests in turn at 2:30 pm. I am really sorry to have kept you waiting for so long. We will continue to work hard and look forward to seeing you again! ! ! !
Guest User
Discount Twin Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The hotel is newly opened, with good facilities, clean environment, friendly service staff, excellent location, parking lot, convenient parking! The buffet breakfast is also quite rich! It tastes good! I will stay again if I need it!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and look forward to your visit again.
Guest User
Boutique Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The front desk service attitude is very good, and they help to solve any needs. The environment is also very good and the hygiene is very clean.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Zijiayuanfangren
Discount Twin Room
Stayed in Jul 2024
Travel with friends
81 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The room is clean and sanitary, large, with complete and high-end facilities. You can move in with just your luggage. The surrounding environment is very good. It is very close to Wanda Plaza and convenient for eating and shopping. The service attitude is very good, warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
16 review
5.0/5
Outstanding
Posted on Aug 19, 2024
I took my children and the elderly to Huairou during the holidays. It was much more comfortable than staying in a B&B. The price was reasonable, the hotel had convenient parking, and there was an open-air barbecue outside, which was great.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Boutique Queen Room
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Four words: far beyond expectations! I drove to Yanqi Lake and Shentangyu and chose a hotel in the city. There is a parking space and it is very close to Wanda. The hotel has a smart toilet, dry and wet separation, central air conditioning, and the room is very new and has no odor. I slept very comfortably! The staff has a very good service attitude~ The hotel lobby tea set was also lent to us. Highly recommended, I can stay here when I go to Huairou in the future~
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Lisisili
Family-friendly Queen Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Facilities: The newly opened hotel has very new facilities and is equipped with a smart toilet. Hygiene: Very clean. Environment: The surrounding environment of the hotel is very good. Service: The service is very enthusiastic. The parent-child theme room we stayed in at the beginning could not be projected due to a TV network failure. The front desk immediately helped us change to a larger suite.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you.
Guest User
Boutique Queen Room
Stayed in May 2024
Couples
6 review
4.0/5
Very Good
Posted on May 26, 2024
Everything is very good, but the bathroom is not clean. The toilet is not cleaned at all and there are urine stains.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you encountered some problems during your stay at our hotel and gave us a negative review. We are deeply sorry for the concerns you have raised. We value each guest's opinions and feedback, so we will proactively take steps to resolve these issues and ensure that similar situations do not happen again. We attach great importance to your feedback and will use it as lessons to improve our services and operational management. We sincerely hope that you will reconsider staying at our hotel and give us the opportunity to provide you with better service again. If you have any other questions or comments, please feel free to contact us (69601890) and we will be happy to serve you. Thanks again for your feedback and support! Finally, we offer you our sincerest apologies and look forward to your understanding and tolerance.
Anonymous User
Boutique Queen Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The price is reasonable, the room is large, the environment is comfortable and clean. The location is good, travel is extremely convenient, and the service attitude is also very good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.