Holiday Inn Express Bejing Downtown, an IHG Hotel Reviews

The hotel was nestled in a hutong area, and even some taxi driver do not know where it is. But overall, hotel was clean, but washroom was a little bit small. The front desk was helpful, especially JiaJia.

I had an absolutely fantastic experience. From the moment I arrived, I was greeted with warm smiles and exceptional service. The check-in process was smooth and efficient, and the staff went above and beyond to ensure I felt welcome. The room was spacious, immaculately clean, and beautifully decorated. The bed was incredibly comfortable, making for restful nights after long days of exploring. I particularly appreciated the little details like fresh linens, a well-stocked minibar, and complimentary amenities. Location-wise, the hotel is ideally situated, close to major attractions and within walking distance of great dining and shopping options. The concierge team was incredibly helpful in offering recommendations and even assisted in organizing tours and transportation. Overall, my stay was nothing short of perfect. The combination of excellent service, luxurious accommodations, and convenient location made it a memorable trip. I wouldn’t hesitate to stay here again and will be recommending it to friends and family. Five stars all around!

We had a great stay in Holiday Inn Beijing Downtown! We were taken care of greatly and the staffs are friendly and helpful . Rooms are clean and the location is ideal as we have easy access to various iconic locations in Beijing Definitely will come back for our next stay in Beijing

My sister and I stayed in this hotel for 3 nights from 22 Dec to 25 Dec 2023. All the staff are professional, friendly, warm, and engaging. Special shout out to the front desk staff, Luna Liu for her proactiveness in going the extra mile to make our stay here more delightful. I also want to mention about the male staff at the door. I forget to ask for his name. He is always wearing a smile and greet us politely. Definitely would stay here again when I visit Beijing.

The service here by the staff was top notch! Yu Xing helped me a lot with the laundry and also ordering of food delivery. Love her service attitude in going the extra mile. Location was very good to a lot of sights, but due to being located in a hutong, some drivers have complaints to drive in. But overall it was fantastic and I will stay here again for my next trip to Beijing!!

The hotel room is definitely worth the price, the room is nice, the service is good.

Very nice and new hotel! Everything is great to reach by foot! Very nice service and very clean! Breakfast 🍳 is very delicious

So much right about this hotel: new, clean, quiet, comfortable, friendly, convenient public transportation. The staff are very friendly (special mention to the ever-smiling doorman Xiao Han) and professional. Fantastic total-blackout curtains. Windows that open are also appreciated. The minor problems are the self-service laundry which seemed to need a phone app and had only Chinese language instructions. I would have preferred there option to pay in advance. The room’s clock was too bright.

Excellent breakfast and service. Staff very welcoming. Location is good but didi drivers often found it difficult to access. Washing machine service always busy so was unable to use

Very new and very clean hotel! The isolation is very good, very quite and calm. The metro is around 10-15 min walk

Place inside was so clean and tidy service was super Outside was

Niceee great service and nice location. Easy to get around. Very clean too

The hotel was in the center of the city. Walking 10 minutes to the subway. The service included breakfast and free laundry service. The only thing I could ask for improvement is that the staff should communicate more in English. I expected communication to be easier, but I used a translator.

Staff were very friendly, Alma helped with speaking English to us. The breakfast buffet was really great with a lot of variety. We felt very welcome as foreigners here and did not have any issues.