Renaissance Beijing Wangfujing Hotel

Renaissance Beijing Wangfujing Hotel Reviews

Renaissance Beijing Wangfujing Hotel

No. 57 Wangfujing Street. Dongcheng District, Beijing, China, Dongcheng District, Beijing, 100006, ChinaView Hotel Details
Renaissance Beijing Wangfujing Hotel
Renaissance Beijing Wangfujing HotelRenaissance Beijing Wangfujing HotelRenaissance Beijing Wangfujing Hotel
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Renaissance Beijing Wangfujing Hotel Guest Reviews

4.7/5
Outstanding
6663 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(6663)
Positive reviews(6530)
Reviews with photos/video(1398)
Friendly front desk staff(744)
Easy to get around(654)
Delicious breakfast(548)
Loved the view(397)
Close to metro(189)
Great swimming pool(78)
Excellent afternoon tea(72)
Luxurious(49)
Negative reviews(132)
Ai.
Honorable Big Bedroom
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Great stay! Clean and convenient. Will definitely stay here again. Awesome!
Response from Property: Warmest greeting from the Renaissance Beijing Wangfujing Hotel!Thank you very much for your valuable time on the completion of electronic questionnaire for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better.It will be a great pleasure to pass your complimentary service comments to our team members.We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon
LennyCh
Honorable twin-bed room
Stayed in Jul 2024
Family
4 review
4.7/5
Amazing
Posted on Jul 18, 2024
The hotel is right next to Wangfujing, great location if you want to be near the central Beijing and tourism attractions. The hotel is five star, the cleanliness and facilities are up to the standards like other five-star ones. The room was good sized , on the big side actually. However, I don’t feel the welcoming as I’d expect from a five-star hotel. For example, the luggage men were happy to open the door for you and take your luggage for you, but there’s no eye contact, no greeting. Another example, the hotel room was clean, but there was no eye contacts from the housekeepers even when I greeted them, and they didn’t want to greet you or even smile back at you when we met on the hallway. I feel the staff may need some training. The hotel itself is great but the staff didn’t necessarily want to be there .
Response from Property: Warmest greetings from Renaissance Beijing Wangfujing Hotel.Thank you very much for staying with us and taking your time to complete the guest satisfaction survey as we pride ourselves on delivering a memorable hotel experience to our guest but unfortunately, we did not meet your expectation during your recent stay which you mentioned. Please accept our sincere apology of your imperfect experience and the inconvenience caused by it. We appreciate your valued feedback and already shared with hotel team. We will strengthen employee training, improve their service quality, and strive to provide guests with a wonderful accommodation experience. If I could be of any further assistance, please feel free to contact me directly. Looking forward to your next stay.
Jasmine
Deluxe Twin room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The stay at Hotel Renaissance was fabulous and super comfortable! From the first touch point at check-in, the service staff, Ms Wendy was exceptionally patient and even arranged for us to have a room earlier than scheduled. Additionally, another staff who deserved a special mention was Michael from the concierge. He would always be smiling and ready to offer a helping hand. His dedication to provide quality services was highly commendable. We will definitely choose to stay at Hotel Renaissance again if we are to return Beijing, given the excellent rooms, services and location.
Response from Property: Warmest greeting from the Renaissance Beijing Wangfujing Hotel!Thank you very much for your valuable time on the completion of electronic questionnaire for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better.It will be a great pleasure to pass your complimentary service comments to our team members.We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon
Thu
Honorable twin-bed room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
I'm really enjoy this hotel, especially the staffs, they really friendly and helpful. We stayed 3 nights, and very happy here with room very clean, big bathroom! Especially thanks to Ms. Tina, Mr. Nick, they do help me alot when I book a taxi to Great Wall, Nick care us very well! My kids also like them alot! Very recommend this hotel when you stay in Beijing.
Response from Property: Warmest greeting from the Renaissance Beijing Wangfujing Hotel!Thank you very much for your valuable time on the completion of electronic questionnaire for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better.It will be a great pleasure to pass your complimentary service comments to our team members.We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon
JaEdTim
Landscape Big Bed Room Of The Administrative Palace Museu
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 28, 2024
Front desk Carina, Zoey, Tina are all nice and helpful. Tom from the concierge provided prompt assistance. The room is neat and tidy. The Forbidden City can be viewed at our room. The breakfast is delicious. We all have a pleasant stay. Assure that we will stay at this hotel again
Response from Property: Dear GuestThank you for choosing Renaissance Beijing Wangfujing Hotel during your recent visit to Beijing.We very appreciate your time to write down your stay experience with us. And we are greatly encouraged and honored by your affirmation of our hotel. Our team will continue to work hard, as always to provide you with thoughtful and considerate service, sincerely looking forward to your next visit and experience. Once again, thank you for the great appreciation and recognition! Sincerely yours
Xann Lee
Deluxe Twin room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 30, 2024
Excellent service and very conveniently located hotel. Walking distance to nearby malls and eateries. It is also easily accessible to to tourist spots like Forbidden City & Hutong area. Room is spacious and comfortable.
Response from Property: Warmest greeting from the Renaissance Beijing Wangfujing Hotel!Thank you very much for your valuable time on the completion of electronic questionnaire for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better.It will be a great pleasure to pass your complimentary service comments to our team members.We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon
Ming
Honorable Big Bedroom
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Really excellent stay here. Really clean and luxurious. Location was perfect as it’s 1 min walk away from CBD area. Our first time here and definitely won’t be our last. Faye have been a really good service and always smiley. Thank you Renaissance.
Response from Property: Warmest greeting from the Renaissance Beijing Wangfujing Hotel! Thank you very much for your valuable time on the completion of comments for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better. It will be a great pleasure to pass your complimentary service comments to our team members. We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon.
Guest User
Administrative Palace Museum Landscape Twin-bed Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Very well located hotel close to the main spots to visit. Modern hotel with nice, clean and large room for families of 4. Breakfast is good. Very nice Cantonese restaurant also.
Response from Property: Dear Guest, thank you for choosing Renaissance Beijing Wangfujing Hotel during your recent visit to Beijing. We very appreciate your time to write down your stay experience with us. And we are greatly encouraged and honored by your affirmation of our hotel. Our team will continue to work hard, as always to provide you with thoughtful and considerate service, sincerely looking forward to your next visit and experience. Once again, thank you for the great appreciation and recognition! Sincerely yours
Guest User
Deluxe Twin room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
We really enjoyed our stay at Renaissance. The room is clean, and the staff are very friendly and helpful. Thank you everybody for your kind assistance. Really appreciate it.
Response from Property: Dear valued guest, thank you for taking the time to share your positive experience at Renaissance. We are thrilled to hear that you enjoyed your stay with us and that our clean rooms and friendly staff made your stay even more memorable. We take pride in providing exceptional service to all of our guests and we are delighted to hear that our team was able to assist you during your stay. Your kind words are truly appreciated and we will be sure to share them with our team. Thank you again for choosing Renaissance and we look forward to welcoming you back soon.
Guest User
Deluxe Twin room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Very good stay. If I ever go to Beijing again will definitely stay there again
Response from Property: Dear GuestThank you for choosing Renaissance Beijing Wangfujing Hotel during your recent visit to Beijing. We very appreciate your time to write down your stay experience with us. And we are greatly encouraged and honored by your affirmation of our hotel. Our team will continue to work hard, as always to provide you with thoughtful and considerate service, sincerely looking forward to your next visit and experience. Once again, thank you for the great appreciation and recognition!
Merhaba!
Landscape Big Bed Room Of The Administrative Palace Museu
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Perfect stay, Sarah and Carina was very helpful and kind 🤞
Response from Property: Dear Guest,thank you for choosing Renaissance Beijing Wangfujing Hotel during your recent visit to Beijing. We very appreciate your time to write down your stay experience with us. And we are greatly encouraged and honored by your affirmation of our services. Our team will continue to work hard, as always to provide you with thoughtful and considerate service, sincerely looking forward to your next visit and experience. Once again, thank you for the great appreciation and recognition! Sincerely yours
Guest User
Honorable twin-bed room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Service was great, Sarah was especially helpful.
Response from Property: Dear GuestThank you for choosing Renaissance Beijing Wangfujing Hotel during your recent visit to Beijing.We very appreciate your time to write down your stay experience with us. And we are greatly encouraged and honored by your affirmation of our hotel services. Our team will continue to work hard, as always to provide you with thoughtful and considerate service, sincerely looking forward to your next visit and experience. Once again, thank you for the great appreciation and recognition!
Guest User
Deluxe King room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Great hotel with great service. Very clean and modern. We selected Club Lounge Access including breakfast and dinner and the meals were great and convenient. Highly recommended
Response from Property: Warmest greeting from the Renaissance Beijing Wangfujing Hotel!Thank you very much for your valuable time on the completion of electronic questionnaire for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better.It will be a great pleasure to pass your complimentary service comments to our team members.We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon
Kusibili
Honorable Big Bedroom
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 29, 2024
I stayed here for one night and was very impressed. The staff were friendly and helpful, making check-in a breeze. The hotel's central location made it easy to explore the city. The room was clean and comfortable, and I appreciated the modern amenities. Though my stay was short, the overall experience was great. I would recommend for anyone needing a convenient and pleasant stay in the area.
Response from Property: Warmest greeting from the Renaissance Beijing Wangfujing Hotel!Thank you very much for your valuable time on the completion of electronic questionnaire for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better.It will be a great pleasure to pass your complimentary service comments to our team members.We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon
Guest User
Deluxe King room
Stayed in Jun 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Decent hotel, about a 4ish minute walk from the nearest metro station, not far from a big shopping area with heaps of food options and plenty of other types of shopping, there's also a family mart just across the road. Staff were nice and spoke some english and had no problems using translate app for anything more difficult
Response from Property: Warmest greeting from the Renaissance Beijing Wangfujing Hotel!Thank you very much for your valuable time on the completion of electronic questionnaire for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better.It will be a great pleasure to pass your complimentary service comments to our team members.We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon