Hampton by Hilton Beijing Changping Reviews
Hampton by Hilton Beijing Changping
No.1-3 Fuxue Road, Chengbei Sub District, Changping District, Beijing, ChinaView Hotel Details
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Hampton by Hilton Beijing Changping Guest Reviews
4.8/5
Excellent
684 review
Verified reviewsLocation4.9
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(684)
Positive reviews(679)
Reviews with photos/video(90)
Delicious breakfast(109)
Easy to get around(70)
Friendly front desk staff(45)
Close to metro(39)
Convenient parking(36)
Would stay again(24)
Awesome gym(9)
Has rooms for families(6)
Negative reviews(5)
Guest User
Cozy Queen Room
Stayed in Sep 2024
Travel with friends
3 review
Outstanding
Posted on Sep 11, 2024
Very satisfied. Kyrie at the front desk provided great service and helped us upgrade the room. The hotel breakfast was very good and the room was very satisfactory. Next time I come to Changping, I will choose Hampton by Hilton Changping!
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Response from Property: Thank you for your support, we will provide more sincere and meticulous service to every guest. Huan Xiaopeng has been moving forward on the road of pursuing excellence. Your satisfaction is the driving force for our progress. With your support, Huan Xiaopeng can go further and smoother. Huan Xiaopeng is willing to be your safe haven and stay for you forever. We look forward to your next visit and wish you a happy life and smooth work. ——Happy Huan Xiaopeng
Guest User
Cozy Queen Room
Stayed in Sep 2024
Family
1 review
Outstanding
Posted on Sep 3, 2024
The hotel environment is complete and the transportation is very convenient. Kyrie at the front desk also upgraded our room. The service attitude was very good. She helped us push the luggage, sent the children to school, and helped us store the express delivery. I will definitely choose Hampton by Hilton when I come to Changping in the future.
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Response from Property: Hello! Thank you for taking the time to give me a good review. I am very happy to see that you are satisfied with your stay! When you are away from home, living comfortably is the expectation of every guest, and it is also the service goal of Ipeng. I will definitely live up to your expectations and provide the most enthusiastic and thoughtful service. Finally, I wish you a happy life and look forward to meeting you next time!
Guest User
Huange Suite
Stayed in Aug 2024
Couples
4 review
Outstanding
Posted on Sep 2, 2024
The hotel environment is very good, the equipment and facilities are also very complete, the breakfast is very rich, the front desk manager Xiao Wang is very good, and always provides warm service
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Response from Property: Hello, dear friend, thank you for your compliments on us. It is our hotel’s greatest honor to receive your approval! We have been committed to providing every guest with a comfortable stay and meticulous and thoughtful service. We are very happy that our efforts have been recognized by you. Seeing the satisfied smiles of our guests is the biggest reward for our hard work. We sincerely look forward to your visit again - I love you, Huan Xiaopeng.
karen712
Superior Parent-child Room
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Sep 2, 2024
I sent my child to the university. The hotel is in a good location and convenient for travel. There is a subway just outside the door. The hotel room is comfortable, the breakfast is also rich, and the service is thoughtful!
Original TextTranslated by Google
Response from Property: Thank you very much for your support. We will provide more meticulous service to every guest. Huan Xiaopeng has been moving forward on the road of pursuing excellence. Your satisfaction is the driving force for Huan Xiaopeng to move forward. With your support, Huan Xiaopeng can go further and smoother. Huan Xiaopeng is willing to be your safe haven and stay for you forever. We look forward to your next visit and wish you a happy life and smooth work. ——Happy Huan Xiaopeng
Jason_Suzhou
Cozy 2-bed Room
Stayed in Aug 2024
Business travelers
43 review
Outstanding
Posted on Aug 27, 2024
Right at the subway entrance, it is extremely convenient to travel. The guest rooms are quiet, clean and exquisite, the functional areas are reasonably arranged, and the service is thoughtful. Because I had to check out at 6 o'clock in the morning, the front desk specially prepared an accompanying breakfast for me, which was very considerate.
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Response from Property: Thank you for your five-star review. Your affirmation is the best encouragement for us. Our service is implemented throughout your entire journey. The moment you decide to stay in our hotel, we are ready to welcome you. You are not only Xiaopeng's guest, but also Xiaopeng's cherished family member. You are always welcome to come home and visit ~ —— Excited welcome Xiaopeng
Guest User
Cozy 2-bed Room
Stayed in Aug 2024
Family
14 review
Outstanding
Posted on Aug 30, 2024
First of all, thank the front desk for changing to a double room, which is more comfortable with two kids. The hotel room is relatively large, the bathing space is large, the robot food delivery is very convenient, and there will be robot prompts on the TV screen.
The hotel is very close to the subway station, at most 50 meters, I like it very much.
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Response from Property: Xiaopeng is so touched to see your warm and high evaluation. I feel that everything is worth it. Xiaopeng is so happy that he is about to take off. We have been working hard to create a first-class stay experience and considerate service for the friends who come here. Your recognition and trust are the foundation for the survival and development of our hotel. I sincerely look forward to serving you again and looking forward to seeing you again---excited welcome, Xiaopeng
Guest User
Cozy 2-bed Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 20, 2024
The hotel environment is good, the facilities are complete, and the breakfast is rich. The front desk manager Xiao Wang helped us solve the problem in time. It is recommended to stay here
Original TextTranslated by Google
Response from Property: Thank you for your five-star review. Your affirmation is the best encouragement to us. Our service is implemented throughout your entire journey. The moment you decide to come to our hotel, we are ready to welcome you. Not only are you a guest of your child, but you are also a family member that you cherish very much. You are welcome to come home and visit at any time~ ——Excited Xiaopeng Huan
Guest User
Superior Double Room
Stayed in Aug 2024
Family
11 review
Outstanding
Posted on Aug 11, 2024
They called us on the day of check-in to confirm check-in information and precautions, which was very considerate. The address is very close to the subway entrance, the parking lot is large and free, the lobby on the first floor is well decorated, and there is a laundry room on the second floor, which uses LG washing machines and dryers, which provided convenience for our family of four on our trip to Beijing.
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Response from Property: Dear friend, thank you for your review of our hotel. We have been committed to providing guests with the best services and facilities to make you feel the warmth and comfort of home. Thank you again for your support and trust, and look forward to your next visit. ——Expecting Huan Xiaopeng
Guest User
Cozy Queen Room
Stayed in Jul 2024
Business travelers
3 review
Outstanding
Posted on Jul 30, 2024
The room is very clean, all kinds of supplies are of high quality, the bedding is very comfortable, the small round table is very unique, and finally the air-conditioner can be said to be cold!
Original TextTranslated by Google
Response from Property: Seeing your detailed and rich comments about Huan Xiaopeng, Xiaopeng is really happy. Our service is implemented throughout your entire journey. The moment you decide to come to our hotel, we are ready to welcome you. You are not only Xiaopeng's guest, but also Xiaopeng's cherished family. You are always welcome to come home to visit. Excited Huan Xiaopeng
Guest User
Superior Parent-child Room
Stayed in Jul 2024
Family
27 review
Outstanding
Posted on Aug 19, 2024
The service is the same as always, but this one is exceptionally welcoming!
There are refreshing drinks and snacks in the lobby! While waiting, children are given small gifts! So happy
Parking is convenient and eating is convenient!
The breakfast is especially good and there are many varieties!
The room is comfortable and clean, and the space is also very large!
Original TextTranslated by Google
Response from Property: Seeing your detailed and rich comments about Huan Xiaopeng, Xiaopeng is really happy. Our service is implemented throughout your entire journey. The moment you decide to come to our hotel, we are ready to welcome you. You are not only Xiaopeng's guest, but also Xiaopeng's cherished family. You are always welcome to come home to visit. Excited Huan Xiaopeng
Xingxingyaoyaobianshou_
Cozy Queen Room
Stayed in Jul 2024
Travel with friends
16 review
Outstanding
Posted on Jul 28, 2024
Environment: Beautiful environment, convenient transportation, and ample parking spaces.
Facilities: Complete facilities, self-service washing machines, convenient and hassle-free
Hygiene: Clean and tidy, sheets are neat and tidy
Service: The front desk service attitude is sincere, polite, and patient in answering questions. The robot delivery function is very convenient. The TV screen will prompt the delivery progress. When leaving the store, the front desk lady gave me a thoughtful small card bag gift with both hands. Overall, it is good. Five-star praise. If I have the opportunity to travel to Changping, I will consider this hotel again🏨
Original TextTranslated by Google
Response from Property: Guest satisfaction is our greatest honor. Thank you for staying at Hampton by Hilton Beijing Changping! We are very honored to receive such a high evaluation from you! Hampton by Hilton is a Hilton brand that has focused on contemporary business travelers for a long time! Huan Xiaopeng provides guests with a comfortable and high-quality travel experience with considerate service like friends. With thoughtful service, stylish facilities, and a comfortable environment, we hope Hampton will become a warm harbor during your journey. We also sincerely hope that you can recommend the hotel to more relatives and friends! The welcome tea and free drinks in the lobby are also provided for free. The hotel's electric curtains, smart robots, and ergonomic chairs in the room, etc. also hope to be more efficient through the blessing of technology and create a smart and warm stay experience! Dear friends in Beijing, see you next time! ——Love you, Xiaopeng Huan
-junzhongzhanhun-
Deluxe Queen Room
Stayed in Jul 2024
Business travelers
115 review
Outstanding
Posted on Jul 20, 2024
The hotel is new but there is no peculiar smell. The room is clean and the bedding is comfortable. Parking is free and there is no need to worry about parking in front of the lobby. The Changping Dongguan subway station is right at the door, which is very convenient. It is worth recommending to everyone!
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Maomi111
Guestroom (King Bed)
Stayed in Jul 2024
Family
18 review
Outstanding
Posted on Jul 6, 2024
The room is newly opened, warm and clean, the service is enthusiastic, the breakfast variety is quite large, the price-performance ratio is very high, the key point is that parking is convenient, the car is relatively large, I choose the hotel to see the parking lot first, I am very satisfied with this. The front desk saw that I brought two children and upgraded the parent-child suite. What a surprise
Original TextTranslated by Google
Response from Property: Thank you for your five-star review. Your affirmation is the best encouragement for us. Our service is implemented throughout your journey. The moment you decide to stay in our hotel, we are ready to welcome you. You are not only Xiaopeng's guest, but also Xiaopeng's cherished family. You are always welcome to come home and visit. Excited welcome Xiaopeng, dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to seeing you again. I wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Jun 2024
Business travelers
7 review
Outstanding
Posted on Jun 29, 2024
Facilities: Very good, it's rare to have an electronic toilet at this price, the self-service laundry room is also good, and there is a gym
Hygiene: Very good
Environment: Right at the subway entrance, convenient transportation
Service: Good, rich breakfast variety
Original TextTranslated by Google
Response from Property: Guest satisfaction is our greatest pursuit. Thank you for staying at Hampton by Hilton Beijing Changping! We are very honored to receive such a high evaluation from you! Hampton by Hilton is a Hilton brand that has focused on contemporary business travelers for a long time! Huan Xiaopeng provides guests with a comfortable and high-quality travel experience with considerate service like friends. With thoughtful service, stylish facilities, and a comfortable environment, we hope Hampton will become a warm harbor during your journey. We also sincerely hope that you can recommend the hotel to more relatives and friends! The welcome tea and free drinks in the lobby are also provided for free. The hotel's electric curtains, smart robots, and ergonomic chairs in the room, etc. also hope to be more efficient through the blessing of technology and create a smart and warm experience! Dear friends in Beijing, see you next time! Love you, Xiaopeng Huan
Guest User
Cozy 2-bed Room
Stayed in Jun 2024
Family
7 review
Posted on Jun 30, 2024
The boss from Fujian franchised it personally, and there are all kinds of calculations! Every morning from 7:30, the sound of electric drills and renovations comes one after another! I am still quite sensitive to the smell of renovations, and only a simple air purifier and opening the window can alleviate it! The bath water is very cold, probably to save electricity! Fortunately, it is summer, otherwise I will get sick if I take a bath. The child didn't get up for breakfast, so I said to make some porridge for the child, and a fat female waitress said no with a cold face! Every day, she stares at you to take something as if you stole something from her house! I won't go there anymore! I feel very uncomfortable and it affects my mood from breakfast on! I won't go there again! The overall feeling of personal franchising is that the calculations are a bit too much! The hygiene is still a little bit lacking! There are a lot of dirty things that no one has cleaned up for a day! A room card costs 10 yuan!
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Response from Property: Dear friends, we sincerely welcome every guest staying in the hotel, and we sincerely accept every customer's valuable suggestions for us, but I would like to explain your point of view:
1. I think where the boss is from does not affect our quality, this is your guess;
2. Regarding the room odor problem raised, the hotel has undergone strict ventilation treatment before opening, arranged internal personnel to try to find out the problem and make adjustments, to ensure that every guest is provided with the most satisfactory stay experience. And the hotel has obtained an air detection report from a professional organization before opening~
3. You booked a comfortable double room for more than 400. Seeing that you are two adults with children, the hotel upgraded you to a parent-child room for more than 700;
4. During your stay, you did not receive any information about the water temperature problem, and the hotel's facility records were all normal;
5. You need to pack your breakfast, and the hotel immediately provided you with three lunch boxes. You said that the waiter's idea was your guess, and we did not stare at you;
6. The garbage on the trash can at the elevator entrance that you took a photo of should be the dirty things you said. This is really our negligence. The garbage on the trash can should not appear there. We deeply apologize.
Your sincere evaluation is a spur to the hotel's continuous improvement. I sincerely hope that you can stay again and will definitely give you a better and more satisfactory stay experience. Finally, I wish you a happy life.