Sofitel Beijing Central Reviews

The room and facilities well kept and location is good to everywhere. Breakfast buffet is amazing with a lot of local food available 😍

I had an incredible experience at Sofitel Beijing. The rooms are spacious and clean, and I especially loved the spa-like bathtub. My children enjoyed soaking in it after a long day of exploring the streets of Beijing. The hotel is located in a great area with plenty of delicious food options nearby, and the train station is just a short walk away. Jackie at the front desk was extremely helpful and made our stay enjoyable. Thank you, Sofitel Beijing, for making our vacation so memorable!

When I first came to Beijing, I stayed in the Sofitel Hotel. The staff there were extremely friendly. Jackie at the front desk greeted us. She speaks excellent English and is really beautiful. The stay in the hotel was very comfortable. The rooms are even a bit larger than those in hotels of other countries. I like Beijing very much.

I had a fantastic stay at Sofitel Beijing Central. The hotel blends modern luxury with traditional elegance, creating a welcoming atmosphere. My room was spacious, clean, and offered stunning city views. The staff was attentive and ensured a pleasant experience. Dining options were excellent, featuring both local and international cuisine, including a traditional treat cover. The hotel also feature a meal delivery robot. The hotel’s location is ideal for exploring nearby attractions.

Visiting from USA. Very good hotel . Great location very close to the attractions. Hotel breakfast it is very good and the room was clean and same as you can see in pictures ! I had a great experience . I had been in other Chinese hotels and they all have a heavy cigarette odor . This hotel was great! Thank you 👌👏

It was a below average experience. The room they gave us at first was bad. Paint was peeling everywhere. When we complained they immediately changed the room to a renovated one. The location was central but there was nothing around the hotel within walking distance. No cafeterias, shops or restaurants. The breakfast area is in the basement which is tightly packed and gloomy. Overall an underwhelming experience. The rating and reviews are misleading.

i got lots of help from lin, i checked in late and the process was quick and sound. she gave me usefull information on how to get around from the hotel. the room was clean and spacious i book for 1 room for 5 nights and she help set up the room with the extra bed so that my family of 4 can fit comfortably. my kids was so excited with this hotel even had a bathup and swim. eventough our schedule is tight. thanks lin and sofitel, btw attraction was close by and public transport is close (quojiangmen) sub train station, thanks beijing thanks china and sofitel for the beautiful trip.

The staff were friendly and Dream from operator was very nice and accommodating. The food was wonderful

The hotel is clean and conveniently located near tourist attractions, but it feels a bit outdated and is in need of renovation to improve the overall experience. The breakfast is acceptable, though it lacks variety and could benefit from a stronger focus on international options to better cater to different guests’ preferences. While the stay is decent, there’s definitely room for improvement.

It’s a well maintained hotel in the central location of Beijing. Room facility and services are excellent, and the only area to be improve is the breakfast, as it’s less variety of foods and not high standard of service compared to many similar standards of international hotels.

Staff at Sofitel Beijing are welcoming and service level you can expect are on par with other 5 star international hotel brands around the world (although this is definitely not the case everywhere in China). There are numerous hotels in Beijing to chose from, but I have decided to come back to the Sofitel everytime, simply because I know I will get the same level of service and etiquette. A special shout out to Clarey and Leah for their professionalism and customer service which made my stay that much more enjoyable. The deluxe rooms are very very generally sized and the suites on the top floors have some of the largest floor space in my experience. One downside of a nice, fancy, modern decor is that it uses many different materials and does not hide general wear and tear well, leaving scratches and scrapes that looks worse than it is. Comfort level of the hotel is definitely the main draw card. Makes it difficult to want to leave the hotel. But the subway is a 5 min walk if you want to get around during peak hour to avoid traffic congestion, otherwise getting around with DiDi or taxis are fairly cheap where ever you go with the hotel’s location.

Worst ‘five star’ hotel experience in whole of China, not just Beijing. The whole hotel hallway and room is always smelling of cigarette smoke. When contacted, the staff always say they can’t do anything about ‘individual behaviour in rooms’ of guests, even by law all hotels are meant to be ‘smoke free’ and despite there is clear notice about smoking is prohibited by law and will attract fine everywhere including on each bedside table in the room ! The whole place is badly maintained as well. The breakfast venue is like a circus with no crowd control or tables being assigned properly ! Am surprised Sofitel is willing to be associated with such sub standard product / service !

The hotel is very artistic, well-equipped and clean. Leah Xu, who checked in at the front desk, was very kind and helped me choose my room. When I checked out, I met the manager Ella Li, who had a very good service attitude and asked about the feeling of staying. The staff here are very friendly, the neighborhood is very convenient close to Metro Line 1.2, the room is also very quiet, beyond expectations, recommended to stay.

I was very impressed by the Sofitel in Beijing, at night at check in I was helped by miss Leah Xu, she was very patient and kind, even after I arrived very late at night, wonderful hotel room, very nice design and comfortable bed, I will definitely be coming back again to this amazing hotel, also the next morning at Check out I was kindly helped by miss Cici Liu, also an excellent manager with very good communication skills, I shall hope they stay within the Sofitel management team, both, thank you