Chenmao Nanyueyuan Hotel

Chenmao Nanyueyuan Hotel Reviews

Chenmao Nanyueyuan Hotel

No. 86 South 3rd Ring West Road, Fengtai District, Beijing, 100070, ChinaView Hotel Details
Chenmao Nanyueyuan Hotel
Chenmao Nanyueyuan HotelChenmao Nanyueyuan HotelChenmao Nanyueyuan Hotel
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Chenmao Nanyueyuan Hotel Guest Reviews

4.6/5
Very Good
432 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(432)
Positive reviews(419)
Reviews with photos/video(63)
Easy to get around(45)
Classy environment(35)
Delicious breakfast(30)
Friendly front desk staff(27)
Close to airport(15)
Many amenities(12)
Tasty restaurant(11)
Convenient parking(8)
Negative reviews(13)
Maxhim
Executive Double Room
Stayed in Aug 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Aug 27, 2024
Frankly speaking, the hotel is old. Nevertheless, staff is quite friendly and polite. Besides, they speak English. Un addition, they gave us umbrellas when check out as gifts as it was raining
Response from Property: Dear guest: Thank you very much for your support and recognition of Beijing Chenmao Nanyueyuan Hotel. Everything we do is for every guest to bring a better stay experience. We hope that you are happy in the hotel every day, your recognition is the greatest encouragement to us, we will continue to maintain and strive for progress in the future work, sincerely invite you to visit again, I wish you a happy life and smooth work!
Katherine
DOUBLE EXECUTIVE
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Jun 18, 2024
Good service from the hotel staff. Will stay here again in Beijing
Response from Property: Welcome to BEIJING Nanyueyuan hotel. Thank you very much for sharing your stay with us, we cherish the praise of every guest, and we are very happy to hear your affirmation of our work, especially the recognition of the reception service and work. I will share your feedback with our team. We are constantly improving the quality of our services and I am sure this feedback will be a great inspiration to all our employees. Thank you again for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one.
Guest User
Standard Single Room
Stayed in Jun 2024
Solo travelers
18 review
4.2/5
Very Good
Posted on Jun 9, 2024
The staff was professional and the room was nice, comfy and clean.
Response from Property: Dear guest, thank you for choosing Nanyue Garden Hotel. Thank you very much for your support and recognition of the hotel, we will continue to provide more guests with quality service. Looking forward to your next visit! Wish you a pleasant trip!
Guest User
DOUBLE EXECUTIVE
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 15, 2024
The restaurant next to the hotel serves delicious Cantonese food.
Response from Property: Dear guest, thank you for choosing Nanyue Garden Hotel. Thank you very much for your support and recognition of the hotel, your satisfaction is the driving force for our continuous efforts. We sincerely look forward to your visit again! Wish you a pleasant trip!
Badun0412
Standard Single Room
Stayed in May 2023
Solo travelers
2 review
2.5/5
Posted on May 10, 2023
Expensive. Service, breakfast, facilities all poor. Not good choice. My room has window side of road, very noisy.
Response from Property: Dear guest, Thank you very much for choosing us and commenting on us. On behalf of our management team, we deeply apologize for the unpleasant experience you have had during your recent stay. Your comment is very important to us! Please call me back and let me know how I can improve our service, and give us another chance to serve you again!Sincerely,Brenda General Manager
Jost
Standard Room
Stayed in Jan 2023
Solo travelers
3 review
1.7/5
Posted on Mar 5, 2023
this hotel is never a 4 star hotel. heavily disappointed by Ctrip allowing advertiaing this as 4star. totally overpriced for the old, shabby interior.
Response from Property: Dear Sir/Madam thank you for staying with Chenmao Nanyueyuan Hotel Beijing, we always try to provide up to standard service to meet all guests expection. and our apology for the unpleasent experience for your recent stay. your comments are precious to us to improve our service. Please if you can leave your phone number so we can bother to have conversation with you, to deliver our apology directly and get an opportunity to make corrction to what has been made. Pleae feel free to contact us at your converience, we are looking forward for your next stay, best regards.
Guest User
Standard Suite
Stayed in Aug 2024
Other
7 review
5.0/5
Outstanding
Posted on Sep 12, 2024
I am very satisfied with the hotel I stayed in this time. The hotel is in a good location, with convenient transportation and a quiet environment. Although the room is not very big, it is very warmly decorated. The bed is very comfortable and the pillows are very soft, which makes me sleep very well. The hygiene of the room is also very good and spotless. The hotel service is also very considerate. When checking in, the front desk staff will introduce the hotel's facilities and services in detail and give guests some travel advice. The room service is also very timely, and any needs can be met quickly. There are also robots that can deliver takeout. In short, this hotel is very cost-effective and I will recommend it to my friends.
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Response from Property: Dear guest: Hello! Thank you for choosing Chenmao Nanyueyuan Hotel. Thank you for giving us a review in your busy schedule. I am very happy to receive your praise. Your satisfaction is our greatest motivation. Providing good service is our goal. If you have any questions during your stay, you can contact the front desk at any time. We will do our best to serve you. I hope to become an old friend with you and look forward to your visit again and come home often.
Guest User
Standard Room
Stayed in Jul 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Facilities: Complete facilities, online booking also has discounts, the hotel also sent a car to take me to the South Station, thank you very much, there is a station delivery service, it should be a new addition Hygiene: Hygiene is still as good as always, very clean Environment: The environment is atmospheric and upscale, I have been here many times Service: The service is very good, every time the front desk is very warm and welcoming, and also recommends nearby food. When I ordered takeout, there was also a robot to help deliver it to the room, which is very convenient and good! It's getting better and better, and I will stay in this hotel in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Chenmao Nanyueyuan Hotel. Thank you for giving us a review in your busy schedule. I am very happy to receive your praise. Your satisfaction is our greatest motivation. Providing good service is our goal. If you have any questions during your stay, you can contact the front desk at any time. We will do our best to serve you. I hope to become an old friend with you and look forward to your visit again and come home often.
skn0624
Standard Room
Stayed in Jul 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jul 19, 2024
There is a Huawei super charging station in the parking lot, which is good. The room facilities need to be updated, but it is clean and the shower gel smells good. The restaurant is home-cooked, so I didn't eat there. I went to the Cantonese restaurant next door, which was of a high standard. The breakfast was quite rich. There is a Beijing-style cultural and creative counter, and I bought a rabbit as a souvenir, which was quite fun.
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Response from Property: Dear guest, thank you for choosing to stay at Beijing Chenmao Nanyueyuan Hotel. We deeply feel your love for the hotel from your words, which makes us feel very gratified. In order to provide more appropriate services to every guest who comes to the hotel and let more guests who come to Beijing experience Beijing's traditional culture, the hotel management has specially added a cultural and creative counter so that every guest can purchase their favorite Beijing cultural and creative products. The hotel is also equipped with a variety of entertainment and sports venues, not only a swimming pool, a gym, but also an indoor basketball hall and a billiard room. A variety of flavors of dishes can meet the needs of business, conference and family tourists at the same time. The hotel also provides free pick-up and other personalized services according to the different needs of each guest! Thank you again for staying at Chenmao Nanyueyuan Hotel. Welcome to visit again and wish you a happy day!
Guest User
Standard Room
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The location is excellent, the transportation is convenient, it is very close to Metro Line 10, the surrounding supporting facilities are complete, and there are many delicious foods nearby. The room is spacious, bright, clean and comfortable, the bedding is high-quality, and the sleep is very good. The service is also very thoughtful, the front desk staff is warm and friendly, and they are not tired of helping and providing various help in time every time I call the room. The hotel also has a gym and swimming pool, which is suitable for leisure and exercise. The WiFi speed is fast, which is suitable for business travelers. The restaurant offers delicious special dishes, as well as rich breakfast options. The convenient pick-up service can save customers' time and energy. It is safe and comfortable, and it is a good stay experience.
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6/8
Response from Property: Dear guests, hello! Thank you very much for staying at Chenmao Nanyueyuan Hotel and sharing your stay experience. At the same time, I sincerely thank you for your love and recognition of us. The good time here touched us. It is our unshirkable responsibility to let every guest enjoy a good stay experience. It also brings us a strong motivation to continue to grow. Thank you for your high praise. The hotel is equipped with a variety of entertainment and sports venues, not only a swimming pool, a gym, but also an indoor basketball hall and a billiard room; a variety of flavors of dishes can meet business, conference and family tourists at the same time. The hotel also provides free pick-up and other personalized services according to the different needs of each guest! Thank you again for staying at Chenmao Nanyueyuan Hotel. Welcome to visit again and wish you a happy day!
Guest User
Business Suite
Stayed in Jun 2024
Other
4 review
5.0/5
Outstanding
Posted on Jun 7, 2024
A recommended hotel. The location is very good, convenient to the subway station. I booked a king-size bed room, and the bed was very comfortable to sleep on. The hotel is very good, the lobby environment is comfortable, there is a light aromatherapy smell, the lighting is warm, and snacks are given when checking in, which makes people who have been traveling all the way feel warm. I like this hotel very much. The service attitude of the front desk staff is very gentle. The hotel is also in a very good location and very convenient. Overall, it is great and I will stay here again next time. Very satisfied, Nice
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6/8
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a good time during your trip. Your praise gives great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain it and make every guest feel at home. We look forward to your visit again! Welcome again and wish you a happy life!
Guest User
DOUBLE EXECUTIVE
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 24, 2024
The hotel has complete supporting facilities, including a swimming pool and a gym. The front desk staff are very warm and thoughtful, actively helping to solve invoice problems and coordinate rooms. The rooms are clean and hygienic, and the beds are relatively large, which is very suitable for families with children.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Chenmao Nanyueyuan Hotel. Thank you for giving us a review in your busy schedule. I am very happy to receive your praise. Your satisfaction is our greatest motivation. Providing good service is our goal. If you have any questions during your stay, you can contact the front desk at any time. We will do our best to serve you. I hope to become an old friend with you and look forward to your visit again and come home often.
Anonymous User
Standard Single Room
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The room is clean. The front desk "Di Rere" helped with booking and changing rooms. It was warm and polite. Like and push 👍👍👍
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Anonymous User
DOUBLE EXECUTIVE
Stayed in Apr 2024
Business travelers
98 review
3.7/5
Posted on Apr 18, 2024
The transportation is convenient, just beside the South Third Ring Road. The hotel is old, but it has its own parking lot, which is convenient for parking. The breakfast is average, and it is not convenient to order takeout. The hotel does not have a robot to deliver, and does not allow riders to deliver, so you can only get it yourself.
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Response from Property: ❤️Free parking at the hotel, 10 minutes' drive from Beijing South Railway Station, clean and sanitary~ Dear guests, thank you very much for choosing to stay at Nanyueyuan Hotel. We are sorry that we failed to meet your expectations. Regarding the takeaway issue, in order to ensure the privacy of the guests, all guests need to swipe their room cards to enter the floor, and a takeaway cabinet is set up at the door. We deeply regret your unpleasant experience, and thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm living experience. All the staff of the hotel are looking forward to your stay again! I wish you a smooth work and a happy life!
Guest User
Standard Room
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 17, 2024
Overall not bad
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Excemon Nanyueyuan Hotel Beijing. Everything we do is only to bring a better stay experience to every guest. We hope that you will be happy every day in the hotel. Your recognition is our greatest encouragement. We will continue to maintain and strive to make progress in our future work. We sincerely invite you to come again. I wish you a happy life and good work. smoothly!