Crystal Orange Beijing Chongwenmen Hotel

Crystal Orange Beijing Chongwenmen Hotel Reviews

Crystal Orange Beijing Chongwenmen Hotel

No.114 Chongwenmen Outer Street, Dongcheng District, Beijing, 100062, ChinaView Hotel Details
Crystal Orange Beijing Chongwenmen Hotel
Crystal Orange Beijing Chongwenmen HotelCrystal Orange Beijing Chongwenmen HotelCrystal Orange Beijing Chongwenmen Hotel
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Crystal Orange Beijing Chongwenmen Hotel Guest Reviews

4.8/5
Excellent
4960 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(4960)
Positive reviews(4920)
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Easy to get around(841)
Convenient location(654)
Classy environment(537)
Close to metro(492)
Friendly front desk staff(400)
Delicious breakfast(307)
Nice bathtub(74)
Has rooms for families(20)
Negative reviews(38)
旖旎妮妮
Business Room (Double bed) (Bathtub)
Stayed in Aug 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Sep 8, 2024
Near subway station. They have the robot to deliver the food delivery order which is very convenient. The room is quite big but the aircon is not very stable. Sometimes the temperature increases in the middle of the night and the room can be quite warm. And the shower head is faulty.
Guest User
Business Room (Double bed) (Bathtub)
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on May 5, 2024
Air-conditioning is the first reason we picked this hotel! We heard and read a lot of reviews mentioning that many hotels in Beijing and Shanghai haven't normally operated the cooling air-conditioning at night (or maybe during the daytime as well) even some day it's over 25c. (Only fan provided upon request at some hotel.) Another reason is that the hotel just did the big renovation, so guestrooms with bigger room size and without carpet couldn't be better! :D However, the room we got upgraded is a Deluxe room on the 1st floor where is connected to hotel lobby, guest toilet, and main entrance for all guests to pass by. Also, it's connected to an outdoor garden including smoking area. Even the request for a non-smoking room placed but couldn't help at this stage. Location: 4.5 (3-5mins from Ciqikou station cross the street or 5-8mins to Chongwenmen station) *For main entrance, pls notice the building wrapped with orange sticker. Room: 4.5 (Spacious, smart room with new modern design, great water pressure) Cleanliness: 5 Amenities: 4 (4 bottles of drinking water daily, tea & coffee plus small biscuits. No toothbrush, shower cap, comb, shaving kit) Buffet Breakfast: 4.5 (Cover all basic lines; Chinese, small Western corner (with no choice for egg) Staff: 3.85 (Some tried to help out but some not. We checked-in pretty late ard 6pm but said the room wasn't ready. That could probably be the reason why we got the room upgraded. Google translation app needed) Surrounding: 3.5 (a bakery shop in front of the hotel, some of chain restaurants/bakery shops in a building opposite the hotel. A few big dept stores, restaurants, coffee shops can be found around Chongwenmen station)
6/20
Response from Property: Dear guests, hello! First of all, thank you very much for staying at Crystal Orange Hotel Beijing Chongwenmen. Thank you for sharing your stay experience with us in your busy schedule. We are very sorry that we failed to bring you a satisfactory stay experience. We will continue to work hard to improve. We hope that you will choose Crystal Orange Hotel Chongwenmen again next time, so that we can provide you with a satisfactory and comfortable stay experience! Sincerely invite you to come again! I wish you a happy life! Hotel General Manager: Jiao Zhongyan
Guest User
Business Room (Double bed) (Bathtub)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 29, 2024
Excellent hotel with large very new and good quality rooms and aircon that really works. Extensive Chinese and western breakfast, some items not so hot in later service but were warmed up on request. All staff very helpfull and attentive, helped us find local tours, book tickets/ taxi when we were struggling with app restrictions, but speak limitted English.
Response from Property: Dear guests, hello! Thank you for choosing to stay at Orange Crystal Hotel Beijing Chongwenmen. It is our goal to satisfy you. It is our direction to bring you a comfortable and warm stay experience. It is our honor to meet you and serve you. We want every guest to feel at home. To this end, we will continue to work hard to improve the service level so that every time you come, you will be full of surprises and warmth. We firmly believe that good service will move customers and create a good brand reputation. Looking forward to meeting you again and wish you a happy life. Hotel General Manager: Jiao Zhongyan
Guest User
Blossoming Business Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
We love this hotel with its internal exterior, tidiness and freshness. The staff are very helpful, especially the man with the ‘brown suit’ is highly respected. He gone extra miles to help us when we were late to get back to hotel and arranged lovely Peking Duck for the family. Many thanks and sweet memories with the staff and facilities. If any improvements to be made are the hotel need to be strict with their check out time from their visitors. They are kind with the checkout time and new visitors like us end up with checking in around 3pm. Not a real issue to us as they tried to comfort us during that time.
Guest User
Selected Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Very nice experience and very helpful staff, in a relatively good location. Would definitely recommend staying.
Guest User
Business Suite With Separate Sitting Area And Tub
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The stay was very nice. We had breakfast onsite and the whole family enjoyed the different options to eat. The room was clean. The only point of frustration was the room was fairly humid and the air conditioning seemed to get turned off or reset while we were out touring. After a hot day, it is nice to come back to a well conditioned room.
Guest User
Guestroom (Tatami) (Bathtub)
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Excellent service. Front desk staff was very helpful, received a lot of help with directions and booking of taxi from Jia Ling Hui and Liu. Excellent location, with two train stations nearby, and lots of shopping malls down the road. Breakfast was nice. Rooms were comfy and clean. Will definitely stay here again
Response from Property: Dear guests, hello! Thank you for choosing to stay at Crystal Orange Beijing Chongwenmen Hotel. To satisfy you is our goal. To bring you a comfortable and warm stay experience is our direction. We are honored to meet you and serve you. With you, we want every guest to feel at home. To this end, we will continue to work hard to improve our service levels so that every time you visit is full of surprises and warmth. We firmly believe that good service will move customers and create a The brand has a good reputation. Looking forward to meeting you again and wishing you a happy life. Hotel General Manager: Jiao Zhongyan
Chaoyin
Deluxe Double Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 30, 2024
We had a great stay in Crystal Orange Chongwen Men Hotel. The room is clean and spacious. The staffs are friendly, helpful and very attentive. Location is great, there are a few shopping malls around. We will definitely choose this hotel again when we visit Beijing.
Guest User
Blossoming Family Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 29, 2024
Hotel is easy to find, near metro station. The staff members are helpful and quick to work on feedbacks. The hotel room is clean and facilities are good. Highly recommended.
tripmore
Blossoming Business Twin Room
Stayed in Nov 2023
Travel with friends
21 review
4.0/5
Very Good
Posted on Nov 18, 2023
After our weekend getaway to another city, we stayed here again because we like this place (room, location and cleanliness). Staff gave us body lotion and amenity kit upon request. There are a few malls (~10 minutes walk away) with good eateries / restaurants there e.g. HaiDiLao. Taxi to Beijing Capital Airport cost ~¥80 when we ordered it at 2pm on a weekday.
Response from Property: Dear guests, hello! First of all, thank you very much for staying at Crystal Orange Chongwenmen Hotel. Thank you very much for taking the time to share your stay experience with us. Thank you for your comments. We are very sorry that we could not give you a great stay experience. We will continue to work hard to improve, and we hope that you will choose to stay at Crystal Orange Chongwenmen Hotel again next time you come to Beijing, so that we can provide you with a satisfactory and comfortable stay experience! We sincerely invite you to visit us again! wish you a happy life!
Guest User
Blossoming Family Room
Stayed in Nov 2023
Family
19 review
4.7/5
Amazing
Posted on Nov 12, 2023
We absolutely had a wonderful eight days stay in this hotel for a family vacation! The family room we booked was spacious, clean and comfy. The hotel facilities made our stay very relaxed. Great location with easy transportation to different places. Hospitality and staff support definitely were first class! We particularly loved the semi private common areas where we chilled and enjoyed free coffees every morning before heading out.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Orange Crystal Chongwenmen Hotel. As a high-end brand under Huazhu, Crystal has been committed to providing high-quality services and a comfortable and clean accommodation environment for every arriving guest. We have always been adhering to the principle of treating guests like relatives and friends. Our service concept is to make you feel at home when you are away from home. This is our goal. Thank you very much for your recognition of us, and we sincerely look forward to your next visit! On behalf of all the staff at Chongwenmen, I wish you a happy life!
Fuegoz
Business Room (Double bed) (Bathtub)
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 2, 2024
First time in Beijing, and China in general. The staff here was very helpful and courteous. Very receptive to using translation assistance if you can’t speak mandarin (although it does help). Location is unbeatable too, a lot of stores and shops within walking distance. The room was constantly clean and organized. Got a kick out of the robot delivering your takeout to your room haha. Definitely will come here again in the future.
Guest User
Business Queen Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Near metro, convienient to travel from airport and going to major places of interest. Friendly front desk and nice clean room. Breakfast were good. A very good location to travel around Beijing using metro. You would not want to travel by carin Beijing as traffic can be quite heavy most times. Easiest and most convienient is by metro, Just need to avoid the rush hour will do. Without a doubt, would stay here again next time when coming to Beijing.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Orange Crystal Chongwenmen Hotel. As a high-end brand under Huazhu, Crystal has been committed to providing high-quality services and a comfortable and clean accommodation environment for every arriving guest. We have always been adhering to the principle of treating guests like relatives and friends. Our service concept is to make you feel at home when you are away from home. This is our goal. Thank you very much for your recognition of us, and we sincerely look forward to your next visit! On behalf of all the staff at Chongwenmen, I wish you a happy life!
Lai Sit Ngo
Blossoming Family Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 19, 2024
we arrived earlier than the checked in time (2.00pm) but the staff manage to get us checked in a bit earlier for us to rest. very helpful n greet us everytime we pass by. good location, very near to the train station and easy access to all eateries around n shopping malls
Guest User
Selected Queen Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Hotel was nice, clean, and comfy. The front desk people couldn't speak English but we got by with translating, they were very friendly. One thing to note was the shower water temperature would get super hot at random intervals, not sure if it was just for us though.