Lavande Hotel

Lavande Hotel Reviews

Lavande Hotel

Building 19, Wanda Plaza, No. 93 Jianguo Road, Beijing, ChinaView Hotel Details
Lavande Hotel
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Lavande Hotel Guest Reviews

4.3/5
1958 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All Reviews(1958)
Positive reviews(1785)
Reviews with photos/video(151)
Easy to get around(143)
Classy environment(137)
Friendly front desk staff(136)
Perfect for business trips(52)
Average sound insulation(32)
Close to metro(26)
Stayed multiple times(15)
Good Internet(9)
Negative reviews(173)
Anonymous User
Elegant Double Room
Stayed in Jan 2022
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 31, 2022
very nice!
Guest User
Deluxe Room (2 beds)
Stayed in Jan 2024
Family
5 review
1.0/5
Posted on Jan 29, 2024
The room was extremely dirty. The bed was full of dust, lint, and hair. It was extremely disgusting. The carpets and walls were indescribably dirty.
Original TextTranslated by Google
Response from Property: Hello dear friends: We are unable to bring you a comfortable stay experience this time. Please allow us to express our sincerest apologies to you. We also thank you very much for providing us with these valuable opinions. We will strengthen the management of the hotel and strive to provide you with better services. I wish you a happy life and good health. All hotel staff look forward to your visit again.
Roxy_c
Deluxe Double Room
Stayed in Jan 2024
Business travelers
1 review
2.0/5
Posted on Jan 26, 2024
Dirty room, torn sheets, poor sound insulation, strong cigarette smell, no hand sanitizer/soap
Original TextTranslated by Google
Response from Property: Hello dear friends: We are unable to bring you a comfortable stay experience this time. Please allow us to express our sincerest apologies to you. We also thank you very much for providing us with these valuable opinions. We will strengthen the management of the hotel and strive to provide you with better services. I wish you a happy life and good health. All hotel staff look forward to your visit again.
Anonymous User
Elegant Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 21, 2023
As long as there is Lavande in the city where I go out to play, I will choose Lavande. The stay was relatively comfortable, and the toiletries were super fragrant. The girls loved it, and their hair was smooth after washing! Beijing Guomao is located behind the Mandarin Hotel of Guomao Wanda. It is very convenient to take a taxi directly. When I encountered a problem after visiting the Forbidden City, the guy at the front desk patiently helped to solve it. He was very considerate and the service was great! It was my first time to come to Beijing and left a good impression. I will choose this hotel next time I come. Even though the facilities are old, it is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Lavande Hotel. Thank you very much for your detailed review and recognition of the hotel. We are very happy to bring you a comfortable and satisfactory stay experience. Each of our employees will pass on warmth and care to every guest and strive to provide perfect service. Thank you very much for your review, it makes us feel inspired and energized. We sincerely look forward to your visit again, and we will continue to make your stay feel noble, warm, and comfortable!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
45 review
2.5/5
Posted on Apr 9, 2024
It was a helpless choice. I checked in at 9 a.m. and had a room. I was speechless about anything else! It is difficult to turn around and close the bathroom door. There is no passage in the room to the window. You have to use your brain to boil water! There is no power supply where the kettle can be placed, and there is no place to put the kettle where there is power supply! The electric curtain switch is on the other side of the bed. You can't reach it without climbing on the bed. You can't reach the window manually. There is no live broadcast on the TV. 476 yuan for this location and this room. It is only for sleeping. The other conditions are ridiculous. This is the first time in so many years. Such a big complaint! Feel sorry!
Original TextTranslated by Google
Response from Property: Hello dear friends: We are unable to bring you a comfortable stay experience this time. Please allow us to express our sincerest apologies to you. We also thank you very much for providing us with these valuable opinions. We will strengthen the management of the hotel and strive to provide you with better services. I wish you a happy life and good health. All hotel staff look forward to your visit again.
Guest User
Elegant Double Room
Stayed in Mar 2024
Couples
4 review
1.0/5
Posted on Mar 21, 2024
This is the crappiest Lavande I've ever stayed in. The room is about 20 square meters. Haha, I'm thankful for 10 square meters. It's very, very small, and the toilet is also very small... I was told to upgrade to one with windows, but it turned out to be a nice guy. , this is called an upgrade, I can’t imagine what it was like before the upgrade... The attitude at the front desk was not very good either, the one with the best attitude was the security guard! You can't even press the button to flush the toilet, the hair dryer doesn't work well, the sensor doesn't work, and there isn't even a self-service laundry! I don’t know, I thought I was in Hong Kong~ Every inch of land costs a lot, a hotel costs a few hundred yuan, just like this, I’m really speechless, and by the way, the quilt is torn...
Original TextTranslated by Google
Response from Property: Hello dear friends: We are unable to bring you a comfortable stay experience this time. Please allow us to express our sincerest apologies to you. We also thank you very much for providing us with these valuable opinions. We will strengthen the management of the hotel and strive to provide you with better services. I wish you a happy life and good health. All hotel staff look forward to your visit again.
Anonymous User
Deluxe Double Room
Stayed in Mar 2023
Other
1 review
1.2/5
Posted on Mar 23, 2023
I don’t know what this hotel used to be. Anyway, the aisles are very narrow and the height is very low. Not to mention the rooms, which are small and pitiful. The floor is not even. The shower in the bathroom really spreads all over the floor. There are spots on the top corners. 🕷️, anyway, it was a very unsatisfactory housing experience. Because the time has passed, I can't check out...
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problems with the room, the hotel has strengthened the replacement to ensure that this will not happen again next time you stay. Question, we are deeply sorry for the inconvenience caused to you.
Qinghuacidechuangwaimaque
Standard Single Room
Stayed in Sep 2021
Business travelers
1 review
4.7/5
Amazing
Posted on Sep 26, 2021
The location is excellent. Going out is Wanda Vista New Century Department Store. Walk about 500 meters to Metro Dawanglu Station, Line 1 and 6 stations. Go directly to Tiananmen Square. After visiting the Forbidden City, you can walk to Wangfujing and then take the subway. The central air-conditioned room can be connected to Bluetooth music. The front desk service is enthusiastic. The big sister on the floor is very polite and professional. Swipe the card to go to the elevator. Safety. In short, very satisfied. The soundproofing of the room. The surrounding environment is quiet and does not affect the night.
Original TextTranslated by Google
6/7
Anonymous User
Elegant Double Room
Stayed in Sep 2021
Business travelers
2 review
3.0/5
Posted on Sep 29, 2021
Front desk attitude can be improved
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Guest User
Deluxe Double Room
Stayed in Sep 2021
Couples
5 review
5.0/5
Outstanding
Posted on Sep 30, 2021
Mainly convenient
Original TextTranslated by Google
Guest User
Standard Single Room
Stayed in Jul 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
國貿附近性價比和舒適度首選。交通非常便利,附近有多條地鐵線路,都是步行距離。附近很安靜,距離商圈和辦公樓都是步行距離,外賣也有專門的位置擺放和專人看管。前台響應很迅速,衞生很好,乾淨整潔又寬敞,房間很大,床是榻榻米也很大,還有沙發休憩區。智能化設備做的很好,房間有各種起居模式。而且房間有音樂,還有舒服的香薰。非常推薦~
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Guoke%®
Elegant Double Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
酒店前台服務特別貼心,不僅幫忙拿行李,還給免費升級了房型,客服乾淨衞生,客房大姐也很熱心,酒店就在國貿萬達,周邊吃飯,購物,旅遊中轉都很方便,周邊有新世界,金地兩個大商場,離最近的地鐵站大望路和國貿都衹有幾百米,酒店小區裏還有便利店,總之特別滿意,推薦給大家哈[愉快]
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Guest User
Elegant Double Room
Stayed in May 2024
Family
16 review
4.8/5
Amazing
Posted on May 26, 2024
在北京台錄節目時間太晚了,臨時找了附近酒店住一晚,酒店勝在位置不錯,就在馬路對面萬達,最近附近有施工,晚上關上窗倒是也還好不覺得吵。酒店環境還可以,服務也挺好,就是設施略顯老舊,房間沒有夜燈,衞生間沒有洗手液。
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🐻 gangtiexiong🧸
Elegant Double Room
Stayed in Jun 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jun 8, 2024
前台服務態度好,賓至如歸,客房乾淨衞生,床品舒適,周邊地鐵,超市,商場應有盡有,交通便利,去北京各大景點從邊上的大望路地鐵站出發,都很方便,強烈推薦!
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Guest User
Elegant Double Room
Stayed in Jun 2024
Business travelers
2 review
1.7/5
Posted on Jun 27, 2024
地下室,非常潮濕,衞生堪憂,淋浴水温調不到合適温度,要不燙要麼涼,吹風機進風口贓的都堵上了,吹不出風。非常糟糕的住宿體驗
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