James Joyce Coffetel (Beijing Daxing Huangcun Qingyuan Road Metro Station branch) Reviews
James Joyce Coffetel (Beijing Daxing Huangcun Qingyuan Road Metro Station branch)
Building 12, yard 1, Qingyuan West Road, Daxing District, Beijing, 102699, ChinaView Hotel Details
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James Joyce Coffetel (Beijing Daxing Huangcun Qingyuan Road Metro Station branch) Guest Reviews
4.7/5
Outstanding
930 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(930)
Positive reviews(916)
Reviews with photos/video(54)
Classy environment(126)
Friendly front desk staff(63)
Awesome amenities(54)
Easy to get around(41)
Many amenities(27)
Close to metro(14)
Well decorated(9)
Stayed multiple times(7)
Negative reviews(14)
Dominika Zavacka
Pure Enjoyment Life Double Bed Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on Jun 6, 2024
We were very satisfied with the stay. The room was clean. Every day we got new and fresh towels and slippers. Hovewer, there were few disadvantages. There were people smoking inside, so our room and stuff smelled. Also, the people at the receptiin didn’t know English.
Response from Property: Dear guest: First of all, thank you for your recognition. At the same time, we are very sorry that we did not get your full score evaluation, which shows that our work is still inadequate. You are welcome to communicate with us at any time to share your valuable suggestions and opinions. We are working hard to improve all aspects and enhance the hotel's services and facilities. You are welcome to follow us at any time. We hope to bring you a more perfect experience next time. James Joyce Coffetel and all the staff sincerely look forward to your stay in our store again.
simbahay
Pure Enjoyment Life Double Bed Room
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 23, 2024
James Joyce Coffeetel is a nice little hotel very conveniently located near Qing Yuan Metro station. The reception, though knowing very little English, has been very welcoming, helpful, and accommodating. It may be far away south in Daxing, but the place helps one rest and refreshed to go on with one's business in Beijing. Thanks for a very good welcome and hospitality.
Response from Property: Dear guest, thank you very much for your recognition of Xiaozhe. It is fate that we met you in Beijing, and it is our greatest fortune to be able to serve you. We will work harder to bring comfort to you who are tired during the journey, and we strive to create better service and accommodation environment. I hope you can feel the warmth of home, and look forward to your next visit. I wish you a happy life!
HeliT
Pure Enjoyment Life Double Bed Room
Stayed in Jun 2024
Couples
6 review
4.0/5
Very Good
Posted on Jun 15, 2024
A nice hotel, only that it is quite far from major Beijing attractions like Forbidden city etc. The subway does go there, but it took us like 1 hour to travel one way.
Response from Property: Dear guest: First of all, thank you for your recognition. At the same time, we are very sorry that we did not get your full score evaluation, which shows that our work is still inadequate. You are welcome to communicate with us at any time to share your valuable suggestions and opinions. We are working hard to improve all aspects and enhance the hotel's services and facilities. You are welcome to follow us at any time. We hope to bring you a more perfect experience next time. James Joyce Coffetel and all the staff sincerely look forward to your stay in our store again.
Anonymous User
Queen Room
Stayed in Jun 2024
Couples
74 review
0.5/5
Posted on Jun 21, 2024
First of all, let me talk about the experience of the front desk staff:
Sorry, I didn't feel any service. I only saw the front desk frowning. I don't know if he encountered something unhappy? Or did he see someone coming to check in and said that he was unhappy to work again? There was no service word during the whole process, no more than 3 sentences in total (1. Hello 2. The room number is xxx on the x floor). I have stayed in many Zhefei hotels in Beijing. This is the one that gave me the worst service experience. It's a performance that damages the sign. In the middle, I also asked if there are any extra room types. Can I upgrade? The beautiful front desk lady Mei Ning still frowned for a long time without replying. Finally, she shook her head at me without saying anything. Is this kind of service really called service? I would like to ask the management of this Zhefei. Can you turn off the surveillance? The front desk did not say more than 3 words, and had a cold face. I also need to emphasize that my room was booked with breakfast included, and the front desk did not take the initiative to tell me, nor did they tell me where to have breakfast, what time to use it.
Secondly, let's talk about the room. See the picture content. 1. The inexplicable black spots on the bed sheet can be removed with fingernails. How disgusting. 2. The three sheets of paper on the writing board were all contaminated and not replaced. 3. Unknown objects on the edge of the stool. 4. The hand sanitizer was not replenished, leaving a bottom that made people feel very unclean. 5. Unknown objects on the sink. 6. Hair next to the towel. In summary, the hygiene of the room needs to be improved.
Finally, I am a Ctrip Diamond member, and I am not a black agent. I like Zhefei Hotel and Zhefei's corporate culture. I agree with Zhefei's service and the clean and comfortable room it provides. But this Zhefei at Qingyuan Road Metro Station in Huangcun, Daxing is really a thunderbolt. Friends who like Zhefei like me can consider whether to book this Zhefei. I am afraid that you will misunderstand that all Zhefei are so bad.
(The time on the upper left corner of the photo is also the time I checked in. I did not do anything to the room. I usually check the hygiene first when I come in. As a result, I found so many things that do not meet the hygiene standards. Finally, let me explain why I don’t want to contact the front desk when I find these hygiene conditions upon check-in. After reading the service provided by the front desk Mei Ning above, will you be willing to contact the front desk to make suggestions? If they are not willing to pay attention to customers, how can we, the customers, tell you with a licking face what you need to improve. I can only tell you about the hotel management in this way, and tell future guests to avoid thunder.)
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that we did not bring you a satisfactory accommodation experience. We treat every problem you reflect carefully. After seeing your comments, we attach great importance to it and held an emergency meeting to immediately arrange rectification for the feedback of your questions. At the same time, we also formulated service training for the front office department and training for room hygiene. Every guest's feedback is the cornerstone that spurs us to go further and make us grow into a better self. You are welcome to supervise at any time. I express my sincere apologies to you again. You are welcome to communicate with us at any time to share your valuable suggestions and opinions. We are working hard to improve in all aspects and enhance the services and facilities of the hotel. You are welcome to pay attention to us at any time. I hope to bring you a more perfect experience next time. James Joyce Coffetel Hotel and all its employees sincerely look forward to your stay in our store again. I hope to bring you a better experience next time. I wish you a happy life.
Guest User
Queen Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Clean and sanitary, the internet speed is very good, it does not delay office needs at all
The service is better
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying in our hotel and for your love for Xiaozhe. We are very honored to bring you a satisfactory stay experience. In the future, we will continue to work hard to provide better services to every guest. Xiaozhe will take good care of you every time you choose it. Every city has a reason to miss it, every season has a scenery that we can't bear to leave, and every hotel has their sweet and warm memories. I hope that Zhefei is the warmest and most unique one in your memory! I wish you: everything goes well and well!
Holidaymood
Pure Enjoyment Life Twin Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 9, 2024
This hotel has many rooms, but this is my first time staying here. The hotel room is spacious, the toilet and shower area are separated from wet and dry areas, and the hotel breakfast is very convenient. There are also many restaurants near the hotel.
Original TextTranslated by Google
Response from Property: Your praise is sweeter than honey, and your happy stay is our greatest reward. We have been committed to providing satisfactory services to all guests. Serving you makes me happy. Every surprise and touch from you is the direction and motivation for us to move forward. We are willing to hand over a cup of hot tea and a smile to every guest who returns home to eliminate your fatigue. We will continue to work hard to make you feel warm every time you return home. Perfection, sincerely looking forward to meeting you again at Zhefei.
Guest User
Feifan Double Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The environment of the hotel is very good, the service is attentive, the facilities are new, and the parking is relatively good
Convenient, the staff's service attitude is very good, polite and courteous, I often stay here, the hotel is cost-effective, friends who will choose here again next time, rest assured! The price-performance ratio is really high, and the transportation is very convenient. You must stay in this hotel. The surrounding transportation is super convenient. The surrounding area is convenient for eating, drinking, and entertainment. It’s all around this hotel. It’s a great travel experience. It’s great for a mysophobic person like me.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for taking the time to review us! I am honored to share your recognition and evaluation with our team. We believe that outstanding service must be sincere, proactive and personalized. Providing guests with a comfortable accommodation experience is our constant goal. We sincerely hope that you will continue to choose James Joyce Coffetel as your travel home next time you travel. In addition to the destination, the journey also includes the scenery along the way and the mood of seeing the scenery. I am grateful for your companionship along the way, never forgetting the original intention, and only for your satisfaction. Thank you very much for your support. I hope Xiaozhe will spend a good time with you on your future journeys. I wish you a happy life and a smooth journey!
Guest User
Queen Room
Stayed in Aug 2024
Couples
5 review
4.5/5
Great
Posted on Aug 6, 2024
The soundproofing is very poor, you can hear basically everything the neighbors do. There are only fake windows (there is a layer of sealed glass outside the window that cannot be opened)
The hotel is clean and the front desk service is also very enthusiastic. It is a bit expensive but it is worth staying
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Guest User
Feifan Twin Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The front desk staff was friendly, the check-in procedure was quick and efficient, the room was warmly decorated, clean and tidy, the bedding was soft, and a good night's sleep was guaranteed. The hotel's location is excellent, and the surrounding transportation is convenient! It is very convenient to travel, and the public areas in the lobby are clean and tidy. In general, this stay experience is very good! I will come to this hotel again next time I have the chance!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of Xiaozhe. It is fate that we met you in Beijing, and it is our greatest fortune to be able to serve you. We will work harder to bring comfort to you who are tired during the journey, and we strive to create better service and accommodation environment. I hope you can feel the warmth of home, and look forward to your next visit. I wish you a happy life!
Guest User
Pure Enjoyment Life Double Bed Room
Stayed in Apr 2024
Couples
1 review
3.0/5
Posted on Apr 29, 2024
There is oil on the quilt cover
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for taking the time out of your busy schedule to give us a review. We are very sorry that we could not bring you a completely satisfactory accommodation experience. We apologize for the bad experience you have brought. You can call the front desk for your next reservation. We will prepare ventilation for you in advance and equip you with aromatherapy in the room. If you have any questions during your stay, you can call the front desk. We are at your service 24 hours a day, just for your satisfaction.
AILINxu
Pure Enjoyment Life Double Bed Room
Stayed in Jan 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jan 5, 2024
The ladies at the front desk are all very nice. The living environment is very good. I am very satisfied and will come again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your support. Seeing your recognition makes all the tiredness of the day disappear! Nothing is worse than your praise of our service. All the good things are worse than your five-star praise. All the staff of James Joyce Coffetel have always been adhering to the service concept of "satisfying guests and making guests feel comfortable". We will continue to work hard in the future to bring you a more perfect stay experience. I look forward to traveling with you all the way, and thank you for your company on the road of Xiaozhe's growth. We will always wait for you at James Joyce Coffetel~ We also hope that the warm hospitality of James Joyce Coffetel Hotel can leave you with a good memory. We will work hard to improve and become better, and look forward to serving you next time.
sunxiaorong
Pure Enjoyment Life Twin Room
Stayed in Jun 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Strict management and high-quality staff 👍I left my facial cleanser behind, and the hotel found out and contacted me immediately and delivered it to my home. Warm and unforgettable
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of Xiaozhe. It is fate that we met you in Beijing, and it is our greatest fortune to be able to serve you. We will work harder to bring comfort to you who are tired during the journey, and we strive to create better service and accommodation environment. I hope you can feel the warmth of home, and look forward to your next visit. I wish you a happy life!
Guest User
Feifan Twin Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 24, 2023
The hotel has a parking space and is very convenient. It has a spacious lobby. The bathroom in the room has been separated from wet and dry. The curtains are automatic. The front desk staff has a good attitude. It is also very convenient to order takeout while staying in this hotel!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at James Joyce Coffetel Qingyuan Road Subway Station Branch. I am very happy to see your perfect review. I will share your encouragement and recognition with our team. We will adhere to the mission of making the journey happier and constantly improve and optimize ourselves. If you have any questions during your stay, you can contact the front desk. I believe Xiaozhe will bring you more surprises in the future. Thank you again for your feedback, I wish you success in your work and a happy life!
Chuanyubeibei
Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is very clean, the front desk service attitude is good, the hotel facilities are safe and sanitary, there are catering facilities around, and the location is good. The room type is also upgraded, there is a late check-out service, and the hotel service is good.
Original TextTranslated by Google
Response from Property: Your praise is sweeter than honey, and your happy stay is our greatest reward. We have been committed to providing satisfactory services to all guests. Serving you makes me happy. Every surprise and touch from you is the direction and motivation for us to move forward. We are willing to hand over a cup of hot tea and a smile to every guest who returns home to eliminate your fatigue. We will continue to work hard to make you feel warm every time you return home. Perfection, sincerely looking forward to meeting you again at Zhefei.
Feiyuaichifan
Pure Enjoyment Life Double Bed Room
Stayed in Nov 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 5, 2023
When I came to Beijing to visit, I stayed at his house. The environment was very nice. It was about a 10-minute walk from Qingyuan Road Station on Line 4 of the subway. The room was very clean and decorated in a modern style. The front desk of the hotel also thoughtfully provided breakfast as a gift, which was a great review!
Original TextTranslated by Google
Response from Property: Your praise is sweeter than honey. Your happy stay is our greatest gain. We are always committed to providing satisfactory service to all our guests. Serving you makes me happy. Every surprise and touch from you is our direction and motivation to move forward. We are willing to hand a cup of hot tea and a smile to every guest who comes home to relieve you from the fatigue of being outside. We will continue to work hard to make you feel warm every time you come home. We sincerely look forward to seeing you again at James Joyce Coffee.