Hilton Beijing Reviews
Hilton Beijing
No. 1 Dongfang Road, East 3rd Ring North Road, Chaoyang District, Beijing, 100027, ChinaView Hotel Details
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1 night
Hilton Beijing Guest Reviews
4.5/5
Good
1904 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1904)
Positive reviews(1805)
Reviews with photos/video(248)
Friendly front desk staff(99)
Easy to get around(94)
Tasty food(52)
Perfect for business trips(26)
Close to airport(15)
Awesome gym(8)
Negative reviews(99)
dinalue
King Hilton Deluxe
Stayed in Apr 2024
Business travelers
58 review
Amazing
Posted on Apr 11, 2024
The hotel is built at least 25 years ago , but still quite nice . Service is good .
They have two wings, the wing faces highway is also very peace , great !
Response from Property: Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. I have shared your comments with our team members and they were very happy to hear them. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back soon.
GWOLIANG
King Hilton Deluxe
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 6, 2024
We booked for 3 nights and checked in, a total of 3 rooms, on 3rd Sept. The check-in was seamless and effecient, and the front desk staff Ms. Lisa Zhao was extremely helpful and accommodating to our various requests, from breakfast to last-minute printing to room type upgrades.
We managed to finish our meetings earlier by a day, and not wanting to be caught in traffic, we checked out earlier, ready to forgo the prepaid extra night. To our surprise, Ms Zhao arranged for a refund for the unused night. We are very appreciative of this kind gesture.
Overall we find this hotel to be very suitable for business travellers like ourselve, and we will definitely be coming back to stay here.
Witcha (Aum) Lertwipatrakul
King Junior Suite
Stayed in Jun 2024
Family
1 review
Amazing
Posted on Jun 24, 2024
All the staff so nice! When they know that we have a kid, they change room for us to B-Duck Room. My kid love so much.
Response from Property: Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. I have shared your comments with our team members and they were very happy to hear them. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back soon.
Guest User
King Hilton Deluxe
Stayed in Aug 2024
Family
13 review
Outstanding
Posted on Aug 5, 2024
Good location, friendly staffs and services.
We really enjoyed our stay
Response from Property: Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. I have shared your comments with our team members and they were very happy to hear them. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back soon.
DANIEL
King Hilton Deluxe
Stayed in Mar 2024
Business travelers
14 review
Outstanding
Posted on Mar 10, 2024
I had a very pleasant stay and I also got a room upgrade and a late check-out for free. There are many good restaurants around the corner (5 minutes walk) and parking in the parking garage is free too. The staff is really friendly - thank you very much Jackie Yuan for the upgrades - I will come back soon.
Response from Property: Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. I have shared your comments with our team members and they were very happy to hear them. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back soon.
Yiming
King Hilton Deluxe
Stayed in Mar 2024
Solo travelers
2 review
Outstanding
Posted on Mar 3, 2024
Tony and Harry at the customer service did great job! We had a perfect experience for staying here.
Response from Property: Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. I have shared your comments with our team members and they were very happy to hear them. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back soon.
Guest User
King Hilton Deluxe Plus
Stayed in Feb 2024
Couples
10 review
Outstanding
Posted on Apr 29, 2024
The hotel was wonderful, but especially the front staff were exceptionally helpful. We got there very late at night and they offered and ordered food for us. Great experience would love to go back.
Response from Property: Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. I have shared your comments with our team members and they were very happy to hear them. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back soon.
Guest User
King Hilton Deluxe
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 29, 2024
The service is wonderful, will definitely come back for next time!
Response from Property: Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. I have shared your comments with our team members and they were very happy to hear them. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back soon.
Zahra
King Hilton Deluxe
Stayed in Aug 2024
Business travelers
17 review
Very Good
Posted on Aug 30, 2024
،The location is good, services are OK.
Tharrin
King Hilton Deluxe
Stayed in Jun 2023
Couples
16 review
Outstanding
Posted on Jun 25, 2023
Always a pleasure to stay here. The staff are absolutely amazing. They went above and beyond to cater to all our needs and special requests!
Response from Property: Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
Guest User
King Hilton Deluxe Plus
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Feb 12, 2024
The hotel staff is helpful and considerate. It was a pleasure to stay there.
Response from Property: Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. I have shared your comments with our team members and they were very happy to hear them. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back soon.
kevinzxy
King Hilton Deluxe
Stayed in Nov 2023
Business travelers
23 review
Great
Posted on Dec 1, 2023
The room is extremely hot and dry. Air con can not adjust. The room temperature didn't control at an ideal level. They can only open the room window to let cool air comes in. Not conviniet to me.
Response from Property: Greetings from Hilton Beijing! Thank you for choosing Hilton Beijing for your trip and sharing your feedback with us during your busy schedule. We are sorry to hear that some of the experiences did not meet your expectations. We have shared your feedback with the relevant department heads for improvement. You are also welcome to contact the hotel directly to share more details with us so that we could assist you further. We are relentless in our efforts to provide our guests with the best possible service and experience. Thank you again for your comments and feedback, and we look forward to welcoming you back to Hilton Beijing.
kimjennyda
King Hilton Deluxe
Stayed in Mar 2024
Solo travelers
5 review
Outstanding
Posted on Jun 21, 2024
Everything was great but Breakfast was a little bit invariable
Response from Property: Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. I have shared your comments with our team members and they were very happy to hear them. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back soon.
Russell Victor
King Hilton Deluxe
Stayed in May 2024
Family
2 review
Amazing
Posted on Jun 8, 2024
Excellent service. Short walk to multiple Embassy's.
Response from Property: Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. I have shared your comments with our team members and they were very happy to hear them. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back soon.
Karolyn
King Hilton Deluxe
Stayed in Sep 2023
Family
6 review
Outstanding
Posted on Oct 2, 2023
Stay was good but the neighbors were very noisy late at night and very early in the morning. Parents and children shouting in the hallway . This is inconsiderate to others . After complaining nothing was done but The cleaners came to clean the room next door very early in the morning too which was disturbing when you’re trying to have a peaceful sleep . Hotel facilities are great and service was good . Pay more attention to noise so guests can have a more enjoyable stay .
Response from Property: Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.