Howard Johnson Junhe Hot Springs Resort Beijing Reviews

Service was exceptionally excellent. The front office staff were extremely helpful. I really enjoyed the hotspring. The food was great. I am looking forward to my second trip back to the hotel. One night was not enough.

My stay was most relaxing and glorious. The service was excellent, Michael at reception was particularly helpful on all arrangements. Food was good and the hot springs were clean and wonderful.

We had an amazing staycation at this hotspring resort. I was very impressed with the customer service we recieved. Everyone was incredibly kind and went out of their way to help. The staff has clearly had 5 star training. I would like to make particular note of Mr. Lee at the front desk. Upon check-in, he served us and acknowledged that not all the staff spoke English and that we should contact him directly over Wechat if we needed anything. On several occassions I contacted him and he was prompt and curtious. He was a great ambassador for the hotel. For example, room service forgot chicken on on salad, and he promptly pologized and arranged for two new compelmentary salads to be sent (i believe this was an oversight as the hotel was very busy with a special chiristmas dinner that night). It is common in Beijing for hotel staff not to speak English, however we did found several memebers of staff that did. For example. when we went to the dining hall, they sent an English speaker over to help us. Further, the dining hall manager checked in with us and personally cleared plates away. Buffet breakfast was above average with western and chinese food. Also, when ordering room service, though they did not speak English, they sent someone to our room with a menu so that we could point to the items we wanted. Overall, the hotel is new and to Western standards of cleanliness and quality. Beds and pillows were comfortable. We were with my 2 month old baby and my 85 year old father, all generations enjoyed our time. The hot springs were very clean (not always the case in China) and they were alongside swimming pools with kids climbing apparatice and water ball pit. It was also nice that there were complementary refreshments (snacks and drinks) at the hot springs. In the winter air, the outdoor hotsprings were great. Finally., though it wasnt a huge attraction, its nice to see the lammas, chicken and horses. Overall, I could not recommend this place more. I will defintely stay again.

Amazing hotel experience. The spa was a great experience and we enjoyed ourselves so much. The room was nice and overall a great place. — PS. THE PILLOW SELECTION MENU WAS AMAZING.

So far to the city, it was not really clean

This hotel is pretty good. I wanted to find a hotel that had a warm kids pool so I could take my daughter to swim. The kids pool is pretty big and the temperature is perfect. As you can only enter the hot spring area once, I was able to let my daughter nap on my lap while my husband and I had some fruit and drinks at the seated area without having to leave the hot springs. The room is spacious and mostly clean. However, I wouldn't say this hotel is 5 stars. The decoration is outdated and needs to undergo refurbishment. The bath was dirty and had lots of things floating in it when we filled it up with water, so we had to empty and refill before washing in it. Then, when drying my daughter's hair with the hairdryer in the bathroom, the hallway light keep flickering and the hairdryer was cutting off. It seems there was some electrical problem with the socket. It started to make a spark noise and smelt like burning, so we had to quickly unplug the hairdryer for fear of it going on fire. The location is in the middle of nowhere, so it's not convenient if you want to buy food or snacks. i personally didn't like the hotel breakfast. It doesn't compare to other international brand hotel standards. Overall, it would a pleasant stay, but only because it was suitable for my daughter to swim..

Very good hotel Lee is good too

We had a great time… We got a package and hot springs , swimming pool , vegetable picking , play room . Was all in the deal . Very cheap a great offer. Babies can go into the hot spring which are inside and outside it also had unlimited drinks and snacks. breakfast was nice. location is a bit far but it’s peaceful and fabulous view. Would go there again 100 percent.

Good hot springs

lee lee

A very satisfying trip. All aspects of the hotel exceeded expectations. The service attitude of each employee was very good. The children had a lot of fun. Xiao Xue was also very nice. He reminded us to eat breakfast every day. I will come again if I have the chance!

Although the hotel is relatively remote, the best thing about it is that you can soak in the hot springs. In such a cold weather, it is better to soak in the indoor hot springs. The indoor hot springs in the hotel have a higher floor, so you won’t feel stuffy when you soak in them. There are also many different You can choose from medicinal pools. My favorite is the wolfberry hot spring. The whole family likes it! As described in the comment area, the service in this hotel is really good. The service staff are very enthusiastic and proactive. In particular, Manager Huo’s arrangements are also very attentive and worthy of praise! 

The location of the hotel is easy to find. It takes more than 40 minutes to get there from Sanyuan Bridge. I went there on Friday. There were not many people and I was very happy. The service of Zhao Feng, the supervisor at the front desk, was very good. She contacted in advance to ask about the children's preferences and arranged a special theme room. She also gave the children small gifts when they checked in. She solved the problems at any time throughout the whole process, and gave warm reminders and delayed check-out so that the children could take a nap. The attitude of the hotel service staff was very good, which made people feel happy. Christmas decorations can be seen everywhere, and the atmosphere is +++. The only thing that needs to be improved is the hotel's cafe. There are very few choices for single-point food when there is no self-service. The Chinese restaurant is not bad. Because I looked at the takeaway and it basically starts at one hour, it is better to eat in the hotel to save trouble. Breakfast is in the cafe, which is also average. The only thing that I think needs to be rushed may be the food in the cafe. The rest is very good~ The children like it very much and will come again. There are many picking gardens around after checking out. Take the children to pick some strawberries and go home. Happy weekend~ Thank you for the warmth given by the hotel and Supervisor Zhao~

It was a very pleasant trip. Manager Huo was very enthusiastic throughout the trip and could handle any problems. It was the child's birthday and he also prepared a cake for us. It was great. The hot springs were also very comfortable and the children were very happy.