JW Marriott Hotel Beijing Reviews
JW Marriott Hotel Beijing
No. 83 Jianguo Road, Beijing, ChinaView Hotel Details
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1 night
JW Marriott Hotel Beijing Guest Reviews
4.7/5
Outstanding
2642 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(2642)
Positive reviews(2575)
Reviews with photos/video(451)
Friendly front desk staff(367)
Easy to get around(208)
Convenient for shopping(146)
Delicious breakfast(122)
Close to metro(78)
Perfect for business trips(59)
Luxurious(19)
Great swimming pool(10)
Negative reviews(67)
Anonymous User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
9 review
Amazing
Posted on Jul 3, 2024
Spacious room and comfortable bed. Front desk managers are helpful and prompt action on handling check in issues.
Response from Property: Dear Guest, Thank you for your kind words! We are delighted to hear of your enjoyable experience during your recent stay with us. Your compliments on our facilities and service will continuously encourage us to improve and deliver high standards of our hotel. Thank you again for your kind words, and we look forward to welcoming you back soon. Kind Regards, JW Marriott Hotel Beijing
Amaraaaa.ts
Deluxe Double Room
Stayed in Mar 2024
Business travelers
1 review
Very Good
Posted on Apr 3, 2024
The duty manager Toby was very helpful throughout my stay. He went extra mile to ensure my comfort.
Klllllwwwwww
Executive Room (2 beds)
Stayed in Mar 2024
Business travelers
5 review
Outstanding
Posted on Jun 25, 2024
Nothing to complain but just a little old . Reception is friendly and efficient. Location is great
Response from Property: Dear Guest, Thank you for your kind words! We are delighted to hear of your enjoyable experience during your recent stay with us. Your compliments on our convenient location and service will continuously encourage us to improve and deliver high standards of our hotel. Thank you again for your kind words, and we look forward to welcoming you back soon. Kind Regards, JW Marriott Hotel Beijing
Francis
Deluxe Double Room
Stayed in Mar 2024
Business travelers
4 review
Outstanding
Posted on Mar 19, 2024
Excellent customer experience, especially the warm welcome and proactive staff (name: Zoe).
Zoe has been very helpful in all handling all my requests and very patient to assist.
Lielie Lily
Deluxe Room - Garden-View (Queen bed)
Stayed in Nov 2023
Solo travelers
35 review
Outstanding
Posted on Nov 19, 2023
JW Marriott is just my favorite brand for an affordable luxury stay. Great service, room service superb as I was sick. The French toast was just fabulous 🙌🙌🙌🙌 Can't wait to be back 🙌
Victor
Deluxe Room (2 beds)
Stayed in Nov 2023
Family
3 review
Outstanding
Posted on Nov 21, 2023
Overall is ok. Kimi is good service staff. Breakfast need improvement.
SH
Deluxe Double Room
Stayed in Nov 2023
Business travelers
12 review
Very Good
Posted on Dec 2, 2023
Staffs are friendly and helpful.
Location is convenient, too.
Guest User
Deluxe Double Room
Stayed in Jan 2024
Couples
45 review
Outstanding
Posted on Jan 15, 2024
Nice room , good service, near restaurant
Guest User
Deluxe Double Room
Stayed in Aug 2022
Solo travelers
1 review
Outstanding
Posted on Aug 25, 2022
I’ve stayed in loads of hotels in China, and never bothered to give a review because you’d expect good service and a clean room.
On this occasion all the staff were on point. They were friendly and helpful, no fakery. They genuinely
wanted the best for their guests.
One outstanding member of staff named Lucy, went above and beyond to help me to get transport and Covid tests. She actually took me to each place and helped me register for the metro station.
The best stay in a hotel ever because they’re real people, and not because it’s just a job.Thank you Lucy and all of the staff. You’re awesome.
Response from Property: Thank you for sharing your stay experience on Ctrip!We are delighted to hear of your enjoyable experience during your recent stay with us. Maintaining the quality of our service is one of our top priorities, and I will surely share your compliments with our service team. We look forward to welcoming you back soon.Hunter ZhangResident ManagerJW Marriott Hotel Beijing
Guest User
Deluxe Double Room
Stayed in Mar 2023
Solo travelers
5 review
Outstanding
Posted on Mar 12, 2023
Great stay, staff was very welcoming to accommodate my requests, nice gym and pool!
Response from Property: Dear guests, thank you for choosing JW Marriott Hotel Beijing and leaving your wonderful reviews and recommendations.The JW Marriott Hotel Beijing is the ideal place for both business and leisure travelers to experience luxurious accommodation. Located in the heart of the city center, this hotel in Beijing, China offers a stylish urban atmosphere in a variety of awe-inspiring and distinctive complexes that combine business, leisure, shopping and accommodation. After a busy day, choose to relax in our spacious indoor pool, steam room or 24-hour gymnasium.JW Marriott Hotel Beijing aims to provide you with a comfortable and memorable experience, and your feedback is very important to us so that we can continue to provide exceptional service in the future. We sincerely look forward to your visit. Thank you from the bottom of my heart for your support!Beijing JW Marriott Hotel
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2023
Business travelers
4 review
Outstanding
Posted on Jul 23, 2023
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John
Deluxe Double Room
Stayed in Oct 2021
Family
5 review
Outstanding
Posted on Feb 10, 2022
Nice hotel in a great location. Close to SKP and close to metro station. The rooms were clean and good size.
Response from Property: Dear guest, Thank you for sharing your experience. We thank you for your positive comments and trust that you had a good stay with us. We look forward to your return visit.Best regards, Hunter ZhangResident Manager
Guest User
Deluxe Double Room
Stayed in Sep 2021
Solo travelers
11 review
Outstanding
Posted on Sep 14, 2021
My experience at this hotel was amazing! The staff is highly professional, the food was delicious and the room was very spacious and clean! Congratulations.
Response from Property: Dear Guest, Thank you for staying in JW Marriott Hotel Beijing and take your valuable time to write a review on Ctrip! It gives me great pleasure to learn that our food and service have made positive impressions upon your visit.Thank you again and we look forward to welcoming you back again on your next visit to Beijing! Kind regards, JW Marriott Hotel Beijing
Guest User
Deluxe Double Room
Stayed in Apr 2021
Business travelers
4 review
Great
Posted on Sep 11, 2021
Room service food so trebles, I been to hospital after eat smoke salmon
Response from Property: Dear Guest, Thank you for staying in JW Marriott Hotel Beijing and take your valuable time to write a review on Ctrip!It gives me great pleasure to learn that our room service have made positive impressions upon your visit.Thank you again and we look forward to welcoming you back again on your next visit to Beijing!Kind regards,JW Marriott Hotel Beijing
Kaliyan
Deluxe Room (2 beds)
Stayed in Jul 2021
Family
9 review
Posted on Aug 5, 2021
So close of the industry.