No.8 Xinzhong West Street, Gongti North Road, Dongcheng District, Beijing, 100027, ChinaView Hotel Details
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Beijing Asia Hotel Guest Reviews
4.4/5
864 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(864)
Positive reviews(806)
Reviews with photos/video(104)
Easy to get around(62)
Friendly front desk staff(56)
Classy environment(43)
Close to metro(21)
Poor air conditioning(15)
Perfect for business trips(11)
Would stay again(10)
Loved the view(10)
Negative reviews(58)
Alex
Standard Queen Room
Stayed in Sep 2024
Solo travelers
3 review
4.5/5
Great
Posted on Oct 23, 2024
Hotel location 5 mins walking distance to Dongshi Shitiao subway. Hotel is clean with daily cleaning, provided mineral drinking water bottles. However, the Wifi was terrible, room was warm, aircon was not working - they provided a fan (still not good) and counter staff couldn't speak simple English at all. They did offered to change room. There is a McD and supermarket across the street. Also 30 mins walking distance to Sanlitun Village with more food and shopping options. Please fix the aircon!
Response from Property: Dear guest, hello! Thank you very much for your valuable message amidst your busy schedule! Thank you for choosing our hotel. Thank you for your praise and motivation. We are constantly updating and replacing our facilities and equipment. We believe that in the future, you will see a better version of us. Looking forward to your next stay! Wishing you success in your work and all your wishes come true!
Guest User
Business King Room
Stayed in Oct 2024
Solo travelers
1 review
3.0/5
Posted on Dec 1, 2024
This hotel is in a good location with many shops and restaurants within walking distances. The staff doesn’t understand English very well. Their pool is in a bad condition. As it is a 5 star hotel, I would have expected better. They don’t have jacuzzi or sauna or steam room which is disappointing. The bed was pretty comfy. Room was decent.
Response from Property: Dear guest,Firstly, thank you very much for taking the time to leave us valuable feedback. We attach great importance to your opinions, as your satisfaction is the greatest motivation for our work.Firstly, we deeply apologize for the English communication issue you mentioned. This is indeed a shortcoming in our service. We understand that poor communication may cause inconvenience to you, and we deeply apologize for this. To improve this, we have provided English training to the front desk staff and added employees with strong English proficiency to ensure that every guest has a satisfactory communication experience.We are also deeply sorry about the condition of the swimming pool. After investigation, we found that it was caused by recent improper maintenance. We have immediately carried out thorough cleaning and maintenance, and will ensure that daily maintenance work is strengthened in the future to ensure that the swimming pool remains in good condition at all times.We sincerely apologize for any inconvenience caused and thank you for your understanding and support. We promise to continuously improve our service quality and ensure that every guest can enjoy a more perfect experience on their next stay.Looking forward to your visit again. We are waiting for you here and look forward to providing you with a more satisfactory accommodation experience.
khuppa
Superior King Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 19, 2024
clean room, nice location
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our rooms to be clean and our location to be convenient.We take great pride in providing our guests with a comfortable and enjoyable stay, and we are thrilled to know that we have met your expectations. Your kind words are truly appreciated and will be shared with our team.We hope to have the pleasure of welcoming you back to our hotel in the near future
Guest User
Standard 2-bed Room
Stayed in Aug 2024
Solo travelers
2 review
1.2/5
Posted on Sep 29, 2024
My plane arrived too early. The service staff helped me find a room and let me in advance. Thank you very much!
BUT! I still left the hotel two hours after entering the room. I really can't stay in the hotel. The specific situation is as follows: the bathroom drain of the worst condition in history. The bathroom drain is full of mould. At the end of September, the air conditioner in the room could not be turned on. I was told that AC is not available anymore I the season. The bed was hard and seemed to be lying on a cardboard. I checked out in less than two hours. I had to pay one night room fee. It has been 3 days after I left the hotel and the deposit has not been refunded to me.
我飞机到太早了 服务人员帮忙找了房间提前让我进房间了 非常感谢那位前台姑娘 但是!
我还是在进入房间的两小时后离开了 酒店真的不能住 具体情况如下:有史以来条件最差的五星级酒店 浴室下水口都是霉菌 九月底房间的空调不能开冷气 床硬的好像躺在纸板上 我入住不到两小时就退房了 收了一晚房费 押金500元已经离店三天了还没退我
Response from Property: Dear guest, hello! Thank you very much for your precious message in your busy schedule! Thank you for choosing our hotel. We are constantly updating our facilities and equipment. I believe that you will see a better us in the future. Regarding the deposit issue you mentioned, it has been cancelled when you checked out. Please pay attention to the balance or consult the issuing bank. Looking forward to your stay again! I wish you a smooth work and all your wishes come true!
Dr.mohanad 李剑
Standard Queen Room
Stayed in May 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Amazing location , good price , helpful staff
Response from Property: Dear valued guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our amazing location, good price, and helpful staff. We take pride in providing exceptional service to all of our guests and it is wonderful to know that we have met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the near future.
Henri
Superior King Room
Stayed in Jul 2024
Business travelers
3 review
1.7/5
Posted on Aug 17, 2024
Very basic room and very rude service at check in. Not much going out around for food. Do not recommend at all for foreigners, especially since they speak 0 english.
Special mention to the rude Delia Guan at check in who has no idea what she s doing and doesn t understand the law for foreigners checking in in hotels
Response from Property: Dear guest, thank you very much for your feedback on our hotel. We highly value your opinions and suggestions, and we deeply apologize for any issues you may have encountered during your stay.We deeply apologize for the poor room facilities and service you mentioned in your review. Our employees should treat others with courtesy and provide high-quality service to customers. We will strengthen training to ensure that the quality of service provided by our employees is improved.We deeply apologize for the poor service during your check-in process. We have given her serious criticism and education, and strengthened employee training to ensure that they can better serve customers.Finally, we apologize once again and promise to take concrete measures to improve the quality of our services. We hope you can choose our hotel again. We will be dedicated to serving you and making you feel our sincerity and care.
Guest User
Superior King Room
Stayed in Apr 2024
Family
6 review
4.7/5
Amazing
Posted on May 25, 2024
Close to two metro stations, about .500 meter away. Many restaurants with various cuisine around. Our room have balcony and the door can be opened. Great view of Beijing.
Breakfast is also very delicious with chinese and western options. Room is spacious and clean.
Response from Property: Dear valued guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed our convenient location near the metro stations and the variety of restaurants in the area. We are also pleased to know that you appreciated the stunning view of Beijing from your balcony and the spacious and clean room.We are glad that you enjoyed our delicious breakfast with both Chinese and Western options. Our team takes great pride in providing a wide range of choices to cater to all tastes.Thank you for choosing our hotel for your stay in Beijing. We hope to have the pleasure of welcoming you back soon.
Paul David
Superior King Room
Stayed in Mar 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Apr 22, 2024
April 2024
The Asia Hotel was a great choice for its service standards, and location. Just next to the subway (Line 2) and the newly renovated Workers’ Stadium. It was an easy walk to Sanlitun, Liangma River, and the CBD area.
The breakfast was also good and staff very welcoming.
A special thanks to Ms. Lilly Han (Front Desk) for arranging taxis for me, and for being knowledgeable in answering my tourist questions.
Note: the A/C for this property is not available until May. However, it wasn’t a problem during my stay with the mild weather.
Response from Property: Dear guest, thank you very much for your feedback on our hotel. We are pleased that you are satisfied with our service standards and geographical location. At the same time, we also greatly appreciate your praise of our breakfast and employees, which will be the driving force for us to continue our efforts.We deeply apologize for the air conditioning issue you mentioned. This is due to our hotel's own reasons, and we have taken measures to address this issue. We will reopen the air conditioning in May to ensure a more comfortable summer accommodation experience for guests.We also greatly appreciate your praise of our front desk employee Lilly Han. Our employees have always been committed to providing the best service and assistance to our customers, and we will continue to provide better service to them.Thank you again for your feedback. We will continue to work hard to improve and enhance the quality of our service. We look forward to your next visit
Guest User
Standard 2-bed Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Thanks for the service mrs. tan yi min
Response from Property: Dear valued guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Mrs. Tan Yi Min provided you with excellent service during your stay. We will be sure to pass along your kind words to her.At our hotel, we strive to provide exceptional service to all of our guests and we are delighted to hear that we have met your expectations. We hope to have the pleasure of welcoming you back soon for another memorable stay.Thank you for choosing our hotel.
Fred Moro
Standard Queen Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Very good Hotel, big rooms, friendly staff
Response from Property: Dear valued guest,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed our spacious rooms and friendly staff. Your kind words mean a lot to us and we are grateful for your support.We strive to provide exceptional service and a comfortable stay for all of our guests, and we are delighted to know that we met your expectations. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Thank you again for choosing our hotel and for sharing your feedback with us
emir
Standard Queen Room
Stayed in May 2024
Solo travelers
47 review
3.7/5
Posted on Jul 2, 2024
It's old hotel
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback with us. We appreciate your honesty and we apologize for any inconvenience caused during your stay.We understand that our hotel may not meet your expectations due to its age. We are constantly working to improve our facilities and services to provide a better experience for our guests.We would like to assure you that we have taken your comments seriously and have already implemented measures to address the issues you have raised. We have conducted a thorough inspection of our rooms and facilities to ensure that they are up to our guests' standards.Moving forward, we will continue to invest in our hotel to provide a more comfortable and enjoyable stay for our guests. We hope that you will give us another chance to exceed your expectations in the future.Thank you for choosing our hotel and we look forward to welcoming you back soon.
Chuluunbat
Superior King Room
Stayed in Dec 2023
Business travelers
1 review
3.0/5
Posted on Jan 20, 2024
Good one
Response from Property: Dear guest: Thank you for choosing to stay at our hotel and sharing your stay experience. We are very pleased to hear that you are satisfied with our services and facilities. We have always been committed to providing guests with a comfortable and convenient accommodation experience. Your affirmation is our greatest encouragement and support. We will continue to work hard to provide you with better service and experience. Looking forward to your visit again and wishing you good luck in your work!
Woody siyao
Twin Room
Stayed in Sep 2021
Other
8 review
4.2/5
Very Good
Posted on Jan 13, 2022
It appears that room facilities are old and not good for use. The whole hotel may need re-decorations to some extent.
Response from Property: Dear Guests: We appreciate your staying at Beijing Asia Hotel and giving invaluable comments. Having convenient location and transportation, the hotel will be renovated to higher lever in future. We sincerely look forward to your next visit. Wish you all the best.
Guest User
Standard Queen Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Facilities: Complete equipment
Sanitation: Clean and odorless
Environment: Nice environment
Service: Super satisfactory service
Original TextTranslated by Google
Response from Property: 尊敬的客人,首先衷心感謝您對我們酒店的寶貴點評!看到您對設施齊全、衞生乾淨、舒適環境以及優質服務的認可,我們倍感欣慰。您的滿意是我們不斷前進的動力。您的每一句評價都讓我們深感榮幸,尤其是您對我們服務的超級滿意,這是我們最大的驕傲。我們深知,每一位入住的客人都是我們家庭中的一員,因此,我們始終致力於為每一位客人提供温馨、舒適的住宿體驗。再次感謝您的支持與信任,我們承諾將繼續努力,不斷提升服務質量,確保每一位客人都能在酒店享受到家的温馨。期待您的再次光臨,我們將竭誠為您服務!祝您生活愉快,期待與您再次相聚!
qiuxinrui
Standard Queen Room
Stayed in Oct 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Nov 4, 2024
I booked the Asia Hotel to run the Beijing Marathon. It is very close to the subway Dongsishitiao, within 10 minutes' walk, very convenient. And next to it is the Workers' Stadium, which is also the hotel where Guoan stayed at the home stadium. On the same day, I met Guoan fans who came to squat with the players. The service was also very good. When the front desk A Zu heard that I was here to run the marathon, he applied for a late check-out until 3 o'clock for me. Thank you. The room is standard, clean and spacious. The bathroom is a little small. The bed is a little hard for me who is used to sleeping on a soft bed, but the bedding is comfortable. I paid a deposit of 500 and it was refunded when I checked out. Now it seems that few hotels require a deposit. It is worth staying. I once again give a special thumbs up to the service of this hotel, which makes people feel comfortable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您百忙之中珍貴的留言!感謝您選擇了我們酒店,感謝您的表揚和激勵。設施設備我們在不斷的更新更換,相信未來的日子裏,您將會看到更好的我們。期待您的再次入住!祝您工作順利,心想事成!