Beijing Asia Hotel Reviews
Beijing Asia Hotel
No.8 Xinzhong West Street, Gongti North Road, Dongcheng District, Beijing, 100027, ChinaView Hotel Details
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1 night
Beijing Asia Hotel Guest Reviews
4.3/5
706 review
Verified reviewsLocation4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(706)
Positive reviews(649)
Reviews with photos/video(88)
Easy to get around(54)
Classy environment(52)
Friendly front desk staff(42)
Delicious breakfast(22)
Close to metro(18)
Would stay again(12)
Poor air conditioning(12)
Large rooms(11)
Negative reviews(57)
khuppa
Superior King Room
Stayed in Sep 2024
Couples
3 review
Outstanding
Posted on Sep 19, 2024
clean room, nice location
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our rooms to be clean and our location to be convenient.We take great pride in providing our guests with a comfortable and enjoyable stay, and we are thrilled to know that we have met your expectations. Your kind words are truly appreciated and will be shared with our team.We hope to have the pleasure of welcoming you back to our hotel in the near future
Guest User
Standard 2-bed Room
Stayed in Sep 2024
Solo travelers
1 review
Posted on Sep 30, 2024
My plane arrived too early. The service staff helped me find a room and let me in advance. Thank you very much!
BUT! I still left the hotel two hours after entering the room. I really can't stay in the hotel. The specific situation is as follows: the bathroom drain of the worst condition in history. The bathroom drain is full of mould. At the end of September, the air conditioner in the room could not be turned on. I was told that AC is not available anymore I the season. The bed was hard and seemed to be lying on a cardboard. I checked out in less than two hours. I had to pay one night room fee. It has been 3 days after I left the hotel and the deposit has not been refunded to me.
我飞机到太早了 服务人员帮忙找了房间提前让我进房间了 非常感谢那位前台姑娘 但是！
我还是在进入房间的两小时后离开了 酒店真的不能住 具体情况如下：有史以来条件最差的五星级酒店 浴室下水口都是霉菌 九月底房间的空调不能开冷气 床硬的好像躺在纸板上 我入住不到两小时就退房了 收了一晚房费 押金500元已经离店三天了还没退我
Response from Property: Dear guest, hello! Thank you very much for your precious message in your busy schedule! Thank you for choosing our hotel. We are constantly updating our facilities and equipment. I believe that you will see a better us in the future. Regarding the deposit issue you mentioned, it has been cancelled when you checked out. Please pay attention to the balance or consult the issuing bank. Looking forward to your stay again! I wish you a smooth work and all your wishes come true!
Dr.mohanad 李剑
Standard Queen Room
Stayed in Jun 2024
Business travelers
34 review
Outstanding
Posted on Aug 9, 2024
Amazing location , good price , helpful staff
Response from Property: Dear valued guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our amazing location, good price, and helpful staff. We take pride in providing exceptional service to all of our guests and it is wonderful to know that we have met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the near future.
Henri
Superior King Room
Stayed in Aug 2024
Business travelers
3 review
Posted on Aug 17, 2024
Very basic room and very rude service at check in. Not much going out around for food. Do not recommend at all for foreigners, especially since they speak 0 english.
Special mention to the rude Delia Guan at check in who has no idea what she s doing and doesn t understand the law for foreigners checking in in hotels
Response from Property: Dear guest, thank you very much for your feedback on our hotel. We highly value your opinions and suggestions, and we deeply apologize for any issues you may have encountered during your stay.We deeply apologize for the poor room facilities and service you mentioned in your review. Our employees should treat others with courtesy and provide high-quality service to customers. We will strengthen training to ensure that the quality of service provided by our employees is improved.We deeply apologize for the poor service during your check-in process. We have given her serious criticism and education, and strengthened employee training to ensure that they can better serve customers.Finally, we apologize once again and promise to take concrete measures to improve the quality of our services. We hope you can choose our hotel again. We will be dedicated to serving you and making you feel our sincerity and care.
Guest User
Superior King Room
Stayed in May 2024
Family
6 review
Amazing
Posted on May 25, 2024
Close to two metro stations, about .500 meter away. Many restaurants with various cuisine around. Our room have balcony and the door can be opened. Great view of Beijing.
Breakfast is also very delicious with chinese and western options. Room is spacious and clean.
Response from Property: Dear valued guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed our convenient location near the metro stations and the variety of restaurants in the area. We are also pleased to know that you appreciated the stunning view of Beijing from your balcony and the spacious and clean room.We are glad that you enjoyed our delicious breakfast with both Chinese and Western options. Our team takes great pride in providing a wide range of choices to cater to all tastes.Thank you for choosing our hotel for your stay in Beijing. We hope to have the pleasure of welcoming you back soon.
Paul David
Superior King Room
Stayed in Apr 2024
Solo travelers
5 review
Amazing
Posted on Apr 22, 2024
April 2024
The Asia Hotel was a great choice for its service standards, and location. Just next to the subway (Line 2) and the newly renovated Workers’ Stadium. It was an easy walk to Sanlitun, Liangma River, and the CBD area.
The breakfast was also good and staff very welcoming.
A special thanks to Ms. Lilly Han (Front Desk) for arranging taxis for me, and for being knowledgeable in answering my tourist questions.
Note: the A/C for this property is not available until May. However, it wasn’t a problem during my stay with the mild weather.
Response from Property: Dear guest, thank you very much for your feedback on our hotel. We are pleased that you are satisfied with our service standards and geographical location. At the same time, we also greatly appreciate your praise of our breakfast and employees, which will be the driving force for us to continue our efforts.We deeply apologize for the air conditioning issue you mentioned. This is due to our hotel's own reasons, and we have taken measures to address this issue. We will reopen the air conditioning in May to ensure a more comfortable summer accommodation experience for guests.We also greatly appreciate your praise of our front desk employee Lilly Han. Our employees have always been committed to providing the best service and assistance to our customers, and we will continue to provide better service to them.Thank you again for your feedback. We will continue to work hard to improve and enhance the quality of our service. We look forward to your next visit
Guest User
Standard 2-bed Room
Stayed in Sep 2024
Business travelers
2 review
Outstanding
Posted on Sep 12, 2024
Thanks for the service mrs. tan yi min
Response from Property: Dear valued guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Mrs. Tan Yi Min provided you with excellent service during your stay. We will be sure to pass along your kind words to her.At our hotel, we strive to provide exceptional service to all of our guests and we are delighted to hear that we have met your expectations. We hope to have the pleasure of welcoming you back soon for another memorable stay.Thank you for choosing our hotel.
Fred Moro
Standard Queen Room
Stayed in Jun 2024
Business travelers
2 review
Outstanding
Posted on Jun 23, 2024
Very good Hotel, big rooms, friendly staff
Response from Property: Dear valued guest,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed our spacious rooms and friendly staff. Your kind words mean a lot to us and we are grateful for your support.We strive to provide exceptional service and a comfortable stay for all of our guests, and we are delighted to know that we met your expectations. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Thank you again for choosing our hotel and for sharing your feedback with us
Guest User
Standard Queen Room
Stayed in Jun 2024
Solo travelers
43 review
Posted on Jul 2, 2024
It's old hotel
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback with us. We appreciate your honesty and we apologize for any inconvenience caused during your stay.We understand that our hotel may not meet your expectations due to its age. We are constantly working to improve our facilities and services to provide a better experience for our guests.We would like to assure you that we have taken your comments seriously and have already implemented measures to address the issues you have raised. We have conducted a thorough inspection of our rooms and facilities to ensure that they are up to our guests' standards.Moving forward, we will continue to invest in our hotel to provide a more comfortable and enjoyable stay for our guests. We hope that you will give us another chance to exceed your expectations in the future.Thank you for choosing our hotel and we look forward to welcoming you back soon.
Chuluunbat
Superior King Room
Stayed in Jan 2024
Business travelers
1 review
Posted on Jan 20, 2024
Good one
Response from Property: Dear guest: Thank you for choosing to stay at our hotel and sharing your stay experience. We are very pleased to hear that you are satisfied with our services and facilities. We have always been committed to providing guests with a comfortable and convenient accommodation experience. Your affirmation is our greatest encouragement and support. We will continue to work hard to provide you with better service and experience. Looking forward to your visit again and wishing you good luck in your work!
Woody siyao
Twin Room
Stayed in Oct 2021
Other
8 review
Very Good
Posted on Jan 14, 2022
It appears that room facilities are old and not good for use. The whole hotel may need re-decorations to some extent.
Response from Property: Dear Guests: We appreciate your staying at Beijing Asia Hotel and giving invaluable comments. Having convenient location and transportation, the hotel will be renovated to higher lever in future. We sincerely look forward to your next visit. Wish you all the best.
Sunswordbcn
Standard Queen Room
Stayed in Jul 2024
Travel with friends
25 review
Great
Posted on Jul 29, 2024
The location is very good, just a 5-minute walk to the subway station, and it is also close to the airport express line. The room is spacious and bright, with a good view, good service, and many conveniences.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your review! Thank you for your love and support! Your satisfaction is the greatest motivation for our efforts. I wish you a happy life and a happy family!
Guest User
Standard Queen Room
Stayed in Jun 2024
Family
1 review
Very Good
Posted on Jun 26, 2024
Very pleasant stay experience! When checking in, the front desk manager Tan was very warm and thoughtful. He noticed that the child was quite big and the original room might be crowded, so he readily upgraded the room. Although the hotel is not new, the facilities in all aspects are well maintained, and the room service enjoyed during the stay was also satisfactory.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you very much for your review, thank you for your support and love. We look forward to seeing you again! I wish you a healthy summer and all the best!
turu
Superior King Room
Stayed in Jun 2024
Business travelers
1 review
Posted on Jul 6, 2024
There were no staff who could speak Japanese. Breakfast was substantial. I didn't have time to use the pool.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel and sharing your accommodation experience. We are sorry that our hotel currently does not have any staff who can speak Japanese, which may cause you inconvenience. We will strengthen our training in advance, improve the language skills of our employees, and provide better service. At the same time, we are glad that you were satisfied with our breakfast. We will continue to strive to provide more abundant breakfast varieties. We deeply apologize for not using the swimming pool. We hope that the next time you stay at our hotel, you will have more time to enjoy our facilities and services. Thank you again for your evaluation. We look forward to seeing you again.
A-youzixiaoxi
Business 2-bed Room
Stayed in Jun 2024
Family
1 review
Posted on Jul 11, 2024
First, we arrived at night and were given a very bad room. The next morning, the front desk told me that they arranged this room because the hotel was full. First of all, I prepaid, not reserved, so it should have been arranged early. We have old and young people. The air conditioner is very loud, and the vents are roaring. They also know what the situation is in this room. The experience is very bad. When I got up early to have breakfast, I actually ate hair in the tofu pudding. Then the management apologized in various ways. Finally, when we left the hotel, we were arranged to have lunch in the restaurant, but the experience was really bad. People with children and the elderly should pay attention. This hotel has a bathtub, which is not very convenient for the elderly to climb in and out.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback about our hotel. We value your opinions and suggestions very much, and we sincerely apologize for the problems you encountered during your stay. We are deeply sorry for the problems you encountered during your stay. We do have some management issues that contributed to your poor stay. We will seriously reflect and strengthen management to ensure that similar problems will not happen again. In response to the issues you mentioned, we have taken a series of corrective measures. We will conduct a comprehensive inspection of the room to ensure the normal operation of the room facilities. At the same time, we will also strengthen the hygiene management of restaurants to ensure the quality and safety of food. We will also consider the accommodation needs of the elderly and children in more detail to provide you with a more comfortable accommodation experience. We attach great importance to your stay experience and we will take your feedback seriously and continue to improve and enhance the quality of our services. We hope you can visit our hotel again and let us provide you with better services. Thanks again for your feedback and wish you a happy life!