The St. Regis Beijing

The St. Regis Beijing Reviews

The St. Regis Beijing

No. 21 Jianguomen Outer Street, Chaoyang District, Beijing, 100020, ChinaView Hotel Details
The St. Regis Beijing
The St. Regis BeijingThe St. Regis BeijingThe St. Regis Beijing
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The St. Regis Beijing Guest Reviews

4.7/5
Outstanding
337 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.8
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All reviews(337)
Positive reviews(326)
Reviews with photos/video(62)
Great location(22)
Friendly front desk staff(21)
Delicious breakfast(14)
Loved the view(12)
Quiet & comfortable(12)
Luxurious(10)
Great swimming pool(7)
Average decor(5)
Negative reviews(11)
chogrant
Deluxe King Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 24, 2024
All right excepting security checking.
Response from Property: Dear guest, hello: First of all, thank you for participating in our online review. Satisfying every guest is what we always strive to do. We look forward to your visit again and continue to provide us with valuable suggestions and opinions.
Guest User
Deluxe King Room
Stayed in Dec 2023
Business travelers
2 review
4.7/5
Amazing
Posted on Jan 20, 2024
very nice service from the front office and butler team, enjoyed the snacks from the team.
Response from Property: Dear Guest, Thank you for your trust in The St. Regis Beijing and your encouragement to our employees! We will surely treat you with elegant and exquisite service every time you stay! Sincerely, Hotel management team
Anonymous User
Deluxe King Room
Stayed in Nov 2023
Couples
15 review
5.0/5
Outstanding
Posted on Nov 18, 2023
Excellent! Generous, attentive service, and excellent facilities. We loved our stay here and will be back!
Response from Property: Dear guest, hello: First of all, thank you for participating in our online review. Satisfying every guest is what we always strive to do. We look forward to your visit again and continue to provide us with valuable suggestions and opinions.
Bruno Oliveira
Deluxe King Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 17, 2024
Bom hotel
Guest User
Deluxe King Room
Stayed in Oct 2023
Business travelers
52 review
4.0/5
Very Good
Posted on Oct 15, 2023
Helpful staff
Response from Property: Dear guest, hello: First of all, thank you for choosing The St. Regis Beijing as your first hotel. Your valuable suggestions are of vital help to our progress. We look forward to getting more feedback from you. Wish you the best. Good work and happy life.
Anonymous User
Deluxe Twin Room
Stayed in Nov 2023
Booked for others
2 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Good View.
QusayQais
Executive Deluxe Double Room
Stayed in Aug 2023
Business travelers
54 review
5.0/5
Outstanding
Posted on Aug 31, 2023
Great choice
Guest User
Deluxe King Room
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 15, 2023
good!!
Guest User
Executive Deluxe Double Room
Stayed in Oct 2024
Travel with friends
6 review
4.8/5
Amazing
Posted on Oct 4, 2024
The first time I encountered a situation where the hotel could not find the order, I waited at the front desk for about ten minutes, and finally checked in relatively smoothly. The room is relatively old and it can be seen that it has a certain age. The TV in the bathroom is broken, and the plug of the hair dryer is relatively loose. It needs to be pressed hard, otherwise it will not be powered on. The sanitary conditions of the room are not bad, and the staff is very careful in doing a good job of hygiene. There are many varieties of breakfast, the omelette is delicious, and the fried eggs are also good. The dishes are changed every day, and there are pancakes and soup noodles. The concierge of the hotel is very serious, especially the porter, no matter how much luggage, he can take the initiative to move and put it for each customer. A five-star hotel is a good service. I hope to upgrade the equipment. The small box for toiletries in the room and the card slot on the desk are peeling and stained. It is recommended to replace them. (There is a bug in the QR code for ordering in the room. I can't place an order all the time. I can only call. I hope this can be solved)
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Shigaozhi maikelaoya
Deluxe King Room
Stayed in Oct 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 3, 2024
It is indeed a long-established five-star hotel. Facilities: The hotel's hot spring is worth experiencing, but it is a little far from the hotel, downstairs from the apartment. Service: Butler service is a feature of St. Regis, with 24-hour coffee delivery, but why can't the butler help get takeout from downstairs?
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BruceYoung11
Executive Deluxe Double Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 2, 2024
St. Regis is very ceremonial. After notifying the couple's anniversary, they will carefully arrange the room. We also received a surprise cake and a bottle of red wine 🍷 Thank you very much for the care of Zhao Shengqiang Parker and Yi Jiaqian Jasmine
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ItsRealOnew
Deluxe King Room
Stayed in Sep 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The room facilities and equipment are well maintained and the hygiene is excellent. Thanks also to the housekeeper Eric for all the help he provided during the stay~
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Anonymous User
Diplomatic Deluxe Double Bed Room
Stayed in Sep 2024
Other
86 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Near Jianguomen, the famous Legend Hotel, ordinary appearance but a lot of things inside, many foreign friends, the front desk meets the orientation requirements, with a wide view towards the embassy area, the housekeeper provides service after 6 am, the response speed is fast, I will come again next time.
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Guest User
Executive Deluxe Double Room
Stayed in Sep 2024
Family
2 review
4.6/5
Great
Posted on Oct 2, 2024
The service is very good. Although the hotel is a bit old, it is well maintained.
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Guest User
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 23, 2024
After searching for a long time, it is so happy to live in a satisfactory hotel in Beijing🥰 [Location] The hotel is at Exit B of Jianguomen on Metro Line 1 and Line 2. Turn left and walk about a few hundred meters~ It is near the Ministry of Foreign Affairs Apartment. There is a 7-11 just outside the hotel, which is open 24 hours a day, making it very convenient to buy things~ [Service] From the front desk lady to the staff of the gym facilities, hot spring facilities, and swimming pool facilities, they are all very friendly~ and polite! ! ! Since we arrived at the hotel at more than one o'clock and the room was not ready yet, the front desk lady helped us upgrade~~~ The upgraded room is very spacious! It is really a good deal to stay in such a hotel in Beijing at this price! [Facilities] Stayed here for 3 nights~ I went to enjoy the hot spring every night. After walking 2w steps every day when traveling in Beijing, it was really comfortable to soak in a hot spring at night! ! There are many facilities in the gym, and there will be professionals to guide the use of equipment~ Not to mention the swimming pool! One word! Great👍I heard it costs more than 200 yuan per trip~ [Room] As soon as you enter the door, there is an antique cabinet. When you open it, there are some cups and a small refrigerator. When you walk in, there is a living room on the left, and a bed and a desk on the right! There is also a dressing room! There is also a bathtub in the bathroom~ What surprised me most was that the drawer of the desk has a very complete range of office tools! The only drawback is that the death ceiling light is not suitable for makeup~ Hahaha😁 If I have the opportunity to come to Beijing next time! I will definitely come again! If a friend is coming to Beijing! I will definitely recommend St. Regis!
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Response from Property: Dear guest, thank you for your trust in The St. Regis Beijing and your encouragement to our employees! We will definitely treat you with elegant and exquisite service every time you stay! Sincerely, Hotel Management Team