Kingrand Hotel Beijing

Kingrand Hotel Beijing Reviews

Kingrand Hotel Beijing

No.18 East Zhushikou Street, Beijing, ChinaView Hotel Details
Kingrand Hotel Beijing
Kingrand Hotel BeijingKingrand Hotel BeijingKingrand Hotel Beijing
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1 night

Kingrand Hotel Beijing Guest Reviews

3.8/5
261 review
Verified reviews
Location3.9
Amenities3.7
Service3.8
Cleanliness3.9
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All Reviews(261)
Positive reviews(209)
Reviews with photos/video(51)
Large rooms(41)
Easy to get around(35)
Convenient location(29)
Classy environment(25)
Great value for money(13)
Close to metro(11)
Friendly front desk staff(4)
Average sound insulation(3)
Negative reviews(52)
Loreal
Deluxe Queen Room
Stayed in Mar 2024
Family
2 review
2.5/5
Posted on Mar 25, 2024
Hotel is SUPER rundown. I guess is totally family run, the staffs are NOT wearing any uniform at all. i strongly believed it must have been a very grand hotel 30 years back. Now is very worn out, the hotel lobby is HUGE but dim. beautiful crystal lights full of dust. There are 2 buildings, i was given tower East. that building is under-going some renovation. Dusty. HOtel has a Chinese restaurant which only opens for Lunch & Dinner. HOtel does not serve breakfast. Only best best point is room is really big, but again is very dim and run-down. big bathroom with bath tub. There is a crack + a 4cm hole on the bathroom flooring door and at the vanity top cupboard. Doubt there is any facilities. Front desk does not bother to even to even remind me what time to check out. When i request for clean + non smoking room, the front desk mentioned, Smoking is prohibited within the Hotel compound. Guess what - the security guard is the one smoking at the East tower building. Bad sound proofing too. can hear families opening door, slamming doors, shouting across the walkway. to me - only 2 PLUS points Location of hotel is acceptable. less than 700m to the nearest ZhuShiKou station. also near to walking street - Qianmen. Room size is really big.
Response from Property: Dear guest, thank you for choosing to stay and providing feedback. We deeply apologize for the unpleasant experience you have had. Your suggestion is very important. We have provided feedback to the front office and immediately made improvements. We believe that our colleagues will be more meticulous in serving customers in the future. We deeply apologize for your displeasure once again and look forward to seeing you again and experiencing our better service.
Guest User
Cozy Queen Room
Stayed in Mar 2024
Friends
7 review
4.5/5
Great
Posted on Mar 24, 2024
Staff was very helpful, stay was pleasant
Response from Property: Dear guest, thank you very much for your praise of our hotel. Your praise is the best encouragement for us. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Luizicarelli
Discount Room
Stayed in Apr 2024
Family
5 review
3.2/5
Posted on Apr 9, 2024
Hotel rooms are big and comfortable, but everything looks worn out. Needs renovation urgently. West building entrance is poorly maintained. Staff barely speaks English, but very helpful. Perfect location, close to metro and railway station is 20 minutes away.
Response from Property: Dear guest, thank you for choosing to stay and providing feedback. We deeply apologize for the unpleasant experience you have had. Your suggestion is very important. We have provided feedback to the front office and immediately made improvements. We believe that our colleagues will be more meticulous in serving customers in the future. We deeply apologize for your displeasure once again and look forward to seeing you again and experiencing our better service.
Guest User
Deluxe Queen Room
Stayed in Sep 2023
Couples
3 review
2.7/5
Posted on Sep 22, 2023
I will believe that before Covid, this is a pretty good and big hotel. Now every amenities of the hotel are not available. It feels like the average 2-3 stars hotel. Sorry.
Response from Property: Dear guest, thank you for choosing to stay and providing feedback. We deeply apologize for the unpleasant experience you have had. Your suggestion is very important. We have provided feedback to the front office and immediately made improvements. We believe that our colleagues will be more meticulous in serving customers in the future. We deeply apologize for your displeasure once again and look forward to seeing you again and experiencing our better service.
Guest User
Cozy Queen Room
Stayed in May 2024
Friends
3 review
4.7/5
Amazing
Posted on May 19, 2024
The room is clean, the service staff is friendly, and it is close to the downtown area. It is very convenient to go to Qianmen Street and Niujie Street. The price is moderate, but sometimes the shower in the bathroom tends to be hot and cold.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. Your praise is the best encouragement for us. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Deluxe Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 14, 2024
The room is very big. I brought a swimsuit for my child and took a bath every night to relieve fatigue. The location is convenient, very close to Zhushikou subway station, and only a ten-minute walk to Qianmen Street and Dashilan. I am very satisfied!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. Your good comments are the best encouragement for us. We will continue to work hard and live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Anonymous User
Deluxe Queen Room
Stayed in May 2024
Family
1 review
2.5/5
Posted on May 3, 2024
I spent 1,000 yuan to stay in a guesthouse. The facilities are very old. The elevator goes to a dilapidated place like the one in the first picture. The front desk staff all wear their own clothes. There is no air conditioning. One woke up in the middle of the night because of the heat and the other woke up because of mosquito bites. The shower water would suddenly become hot, and it would take a long time to cool down after adjusting it myself. The curtains and carpets in the corridor were full of dust, which was unbearable to look at. There was not even a decent chair in the lobby, and many people could only find a place to sit. There was no toilet paper in the lobby toilet. This hotel is at best a three-star hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice to stay and your feedback. We sincerely apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the front office and made improvements immediately. We believe that our colleagues will be more meticulous in serving guests in the future. We apologize again for your dissatisfaction and look forward to your next stay to experience our better service.
Guest User
Cozy Family Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The air conditioner is not cooling enough, but I borrowed an electric fan which is quite good. It is very convenient to Qianmen Street, with convenient transportation. The service is very good and I am very satisfied.
Original TextTranslated by Google
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 31, 2024
I have been staying in this hotel. The room is very big. The bathtub is also very big. The bathroom and bath are independent, which is good. The floor-to-ceiling mirror is large. The room is relatively clean, but the lighting is dim.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. Your praise is the best encouragement for us. We will continue to work hard to live up to your praise. Your suggestions are very important. We have fed them to the front office and made improvements immediately. We believe that our colleagues will be more meticulous in serving guests in the future. We apologize again for your dissatisfaction and look forward to your next stay to experience our better service. !
Laosenbogebaisuo
Discount Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The hotel is quite old. The hotel building does not look very new. The interior is very spacious (as shown in the picture). The location is good. I am quite satisfied with the price and the environment.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. Your praise is the best encouragement for us. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Cozy Queen Room
Stayed in Mar 2024
Friends
5 review
2.7/5
Posted on Mar 29, 2024
Facilities: The facilities are complete but old; the toilet has no water power at all and it is completely inconvenient to go to the toilet, which is the reason why we left the hotel early; The hot water in the bathroom was very slow. I called customer service to check it out at night. Fortunately, my aunt arrived in time. This is nothing to say! Environment: You can look at the pictures I took. The appearance of the hotel is very grand, and the interior is dark and dilapidated. The hotel is composed of family apartments and guest rooms, and the two are managed separately; If you are coming with a small family, the parking space and room size here are large, so you can consider it. However, if you are a young couple or a girl staying in the guest room, you should consider carefully: 1. To get takeout, you need to walk from the hotel room to the hotel front desk, which takes about 3-5 minutes; 2. If you set out to watch the flag-raising in the early morning, don’t go out alone if you are timid. The lights in the corridor are flickering and the wind is blowing. You can experience it yourself; 3. The internal maintenance of the hotel is very poor. Refer to the corridor elevator and the internal facilities of the rooms are old. If you are discerning, please choose a whole-house smart hotel; Hygiene: There are materials on the sheets that cannot be wiped off. The bedding is printed with the names of other hotels. The mattress is quite comfortable. The coffee cup in the room was covered with dust, and the curtains were dusty when they were drawn. It was terrible. This exterior environment combined with the dim lighting in the room makes it impossible to sleep peacefully. The room is large, but it is scary! So we originally booked three nights, but we only stayed one night and ran away. . . If you live with multiple people, don't like ordering takeout and don't need to go out early in the morning, and don't mind the interior decoration and dark room, you can actually consider it. Otherwise, for your own travel comfort, don't come.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your choice to stay and your feedback. We sincerely apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the front office and made improvements immediately. We believe that our colleagues will be more meticulous in serving guests in the future. We apologize again for your dissatisfaction and look forward to your next stay to experience our better service.
hege
Cozy Queen Room
Stayed in Mar 2024
Other
8 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The location of the hotel is very good. It is less than 100 meters away from Qianmen Street and Liu Laogen Stage. It is very convenient to travel. The rooms are large and the lobby is well decorated.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. Your good comments are the best encouragement for us. We will continue to work hard and live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Cozy Family Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
It’s really great to be able to stay in such a big room and in such a good location for 410 yuan. The deposit will be refunded quickly. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. Your praise is the best encouragement for us. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The hotel environment is warm and quiet. The room is large and clean. The cleaning is also very timely. The lady at the front desk is very nice. My friends and I like it very much and will come back next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. Your good comments are the best encouragement for us. We will continue to work hard and live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 4, 2024
Very close to the subway station, convenient for travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. Your praise is the best encouragement for us. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!