Hotel New Otani Chang Fu Gong Reviews

Very good location, very near Metro station, good restaurants, grocery store. Nice service, thank you.

Nice to find a hotel that offers family room for 4 in a single room - I guess in China it’s still rare for there to be more than 1 child in a family! The room was a good size with a very comfortable super king bed that fits 3 persons and an additional single bed. Bathroom was big with bath and separate rain shower. Bar was closed (for good??). Annoying as we had family who came to visit and wanted to have a drink together that isn’t just wine. At least offer some beer in your restaurant if the bar is closed. Breakfast was vast, lots of choice. But for the price I would expect better包子 and 油条. Felt like they came from a packet, not freshly made. I can get so much better on a street cart for less than £1, so very disappointing that a five star hotel cannot make decent Chinese staples. I would say the 豆腐脑, and 葱花饼 was lovely, and I stuck with this for the duration of the stay.

Is good hotel I will come back again. Will visit again. Thank you.

Great location, beautiful garden and clean our room every day. Extended stay.They have an air cleaning unit in our room that can adjust the humidity. Very nice breakfast too.

Nice hotel and good service, metro in walking distance. Very near Tianmen square if you want to watch the flag rising, you could walk or a short taxis trip to get there. I had a confortable and satisfactory stay.

The hotel is great, conveniently located close to the subway that leaves you at Forbidden City in 15-20 minutes. The staff is super friendly, always smiling ready to help you with your luggage or questions. Breakfast has a good variety of western and Chinese food, also omelette cooking. Highly recommended! We stayed during the China-Africa forum 2024 and despite high occupancy of top level politicians, they were all very attentive with us! Don’t miss to swim in the pool!

It was good stay, I like the room and the toilet was very good and comfortable, suggested.

A truly excellent 5-star hotel (if not better) in a great location with wonderful staff in and around the premise! Of special mention is the Front Office Manager, Mr Su Yan, who quickly and tirelessly helped salvage an issue with a friend who was initially part of the booking for the Twin-room. As this friend had submitted his passport to an embassy for a visa, he couldn't check in with me. As a result, a request was made for a double bed for single occupancy which was promptly met without incurring further charges. All staff, from the front office to housekeeping, maintained their courteous smiles and greetings throughout my 4 nights/5 days stay. This included even those at the restaurant for breakfast, who were quick to usher their guests to their tables, and to promptly serve the desired beverage. Breakfast was sumptuous with a good variety of choices from Western to Chinese, and even Japanese. My room was always cleaned as soon as I left for breakfast and this made it pleasant to return to the room, to plan the outings for the day. The subway, which was within walking distance helped with getting around Beijing without the hassle of being caught up in the horrific traffic which seems to be a common feature of this city. This was truly a spendid trip staying at this gem of a hotel that I had even contemplated extending my stay for another 2 nights. However, duty beckoned me to check out to return to work. I look forward to returning to this hotel once more should the opportunity present itself and I'm hoping that it'll be sooner too!

Good to be there. Good service and high quality food for me. The best hotel in Beijing

Great service and friendly staff! We were traveling with a lot of baggage and they were helpful with storing it even after checkout!

⭐️⭐️⭐️⭐️⭐️ Great room with lounge and desk with two and a half bathroom. Very spacious, clean, and comfortable.

The family room is actually 2 rooms with connecting door. This works excellent for my family of 4, with my children sleeping in one room while always have access to mine. Room is cozy and comfortable. Soundproofing is excellent that you can't hear any noise from the street or sound from corridor or next door. Best for good sleep. Some light still leaking into the room after the window blind is turned down. But it is fine for me.

Everything is good except that the sporta facilities are pay per use. And they are not cheap even for things like table tennis.

Hotel is abit old but still clean. The hotel is convenient located about 7 mins walk to nearest train station and surrounding has many eateries and Lawson is just behind the hotel. The staff is polite but lacked of warmth. The cleaning staff is very hardworking and personal which helps to keep the room comfortable and tidy