No. 35 East Chang'an Street, Dongcheng District, Beijing, 100006, ChinaView Hotel Details
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Grand Hotel Beijing Guest Reviews
4.8/5
Excellent
2804 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2804)
Positive reviews(2758)
Reviews with photos/video(965)
Great location(694)
Loved the view(185)
Tasty food(101)
Well decorated(63)
Perfect for kids(48)
Tasty restaurant(44)
Luxurious(35)
Negative reviews(46)
Guest User
Deluxe Family 2-bed Room
Stayed in jul. 2024
Family
4 review
5.0/5
Outstanding
Posted on 3. aug. 2024
We as a family of four with two 7yo who visit China for the first time love this stay very much.
One thing we love is its proximity to main tourist sites like Tiananmen Sq, Forbidden City, Wangfujing, and Temple of Heaven, etc.
The service is top-notched. Every staff member is friendly and would proactively offer assistance. The Meituan delivery lockers are in the secure place indoor. Love it.
The hotel is one of a kind, like a museum. Make sure you spend sometime tour around. Some of the art pieces are better than the ones in actual museum.
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!
Chen
Deluxe Family 2-bed Room
Stayed in jul. 2024
Family
1 review
5.0/5
Outstanding
Posted on 15. jul. 2024
Grand Hotel Beijing offers a perfect blend of comfort, convenience, and exceptional service. The facilities are top-notch, the location is unbeatable, and the staff go above and beyond to make guests feel welcome. I stayed in a room that had a breathtaking view of the Forbidden City! Overall, I would highly recommend this hotel to anyone visiting Beijing. It is truly a home away from home.
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable and agreeable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!
YEO AVERY
Deluxe Twin Room with Old Peking View
Stayed in maj 2024
Family
4 review
4.7/5
Amazing
Posted on 11. jun. 2024
Great place to stay and the hotel is very beautiful.
Walk distance to attraction and shopping mall behind the hotel.
Breakfast is good and you will sometime need to order from the
menu. congestion.
Only shortfall is the traffic to and from hotel due to traffic. So avoid the peak time 8 to 9.30am and 5 to 8pm.
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable during your stay at Grand Hotel Beijing. The hotel is located in the bustling Wangfujing area, adjacent to the Forbidden City, the National Museum and other famous attractions, so the traffic around is occasionally congested during peak hours. The hotel is close to Metro Line 1, Line 8 and bus lines, which can be used as a good aid for travel. We look forward to welcoming you back to the hotel soon.Thank you again!
Chen_27
Deluxe Double Room with Old Peking View
Stayed in maj 2024
Couples
47 review
5.0/5
Outstanding
Posted on 2. jun. 2024
One of the best hotel in Beijing. Room is big and location is great.
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!
Chui Kwok Fai
Deluxe Double Room with Old Peking View
Stayed in mar. 2024
Couples
2 review
4.5/5
Great
Posted on 31. mar. 2024
Grand Hotel Beijing is centrally located, within walking distance from Tiananmen Square, the Forbidden City, and the National History Museum. The staff is generally very helpful. The breakfast is very good with plenty of choices of Chinese and Western food.
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!
ssd_ru
ZiJin Junior Suite
Stayed in jun. 2024
Family
7 review
4.5/5
Great
Posted on 25. aug. 2024
Location is great, close to major anchors in central Beijing, hotel is very clean, spacious and well designed, breakfasts are great. But I have to admit that the staff in the reception in some cases act like they have more important things to do than guests in front of them. They can ignore you, or start making calls of unclear nature or just walk away from you for a few minutes in the middle of conversation with you. It leaves a weird feeling that the hotel from the very entrance is showing you that you are not really important here, some other matters are.
Response from Property: Dear guest,Thank you for taking the time to share your feedback with us.We're pleased to hear that you found our location convenient and appreciated the food and the room of the hotel.However,we sincerely apologize for the less-than-pleasant experience you encountered at our front desk. Your comments regarding the service attitude are concerning, and we assure you that we will address this issue with our team to ensure such incidents are not repeated.Your insights are invaluable to us, and we appreciate your candid feedback. We genuinely hope to have the opportunity to welcome you back and provide you with an improved experience.
Lianne Yang
Deluxe Twin Room with City View
Stayed in apr. 2024
Family
4 review
5.0/5
Outstanding
Posted on 17. apr. 2024
Wonderful location! Great staff. The room is elegantly decorated and sits in very well with the background of the Fobidden City!
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!
Guest User
Deluxe Double Room with Old Peking View
Stayed in aug. 2024
Family
1 review
5.0/5
Outstanding
Posted on 3. sep. 2024
Great location. The room is clean and spacious.
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable and agreeable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!
Koo
Deluxe Double Room with Forbidden City View
Stayed in dec. 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on 31. dec. 2023
Overall experience is very good and consider exceptional compared to my various stay at different hotel be it on leisure or business trips, except for a small incident that set me back on their service quality. I had a pair of Timberland shoes + socks packed in plastic bag (removed from my luggage upon arrived at hotel room) gone missing. Highly suspect their cleaner accidentally treat it as rubbish and thrown it away. Feedback to thier housekeeping team, a search and check was conducted and result in vain. So sad I missed my shoe, and end up I got to get a new pair for my returning flight home, as I am not prepared to wear a winter boot for a 6hrs flight. Hopefully thier cleaning staff will do a check before discard any items (which is not place in trash bin). On the positive end, they place a very nice strawberry the next day in my room, not sure if that is kind of compensation for the unhappy event or this is norm for visiting guest, but I didn't see anymore fruit on the other days of my stay. Overall, it is very good and perfect experience except the unhappy missing shoe event.
Response from Property: Thank you for taking the time to share your compliments with us! We really appreciate your valuable feedback on our services. We are very sorry about the shoe incident, although we have carried out a whole process to find them, including checking for garbage, which is kept regularly for 24 hours after being collected from the guest rooms. We apologize for the inconvenience. Hope to have the opportunity to bring you a better service and experience. We look forward to seeing you again in the near future.
Guest User
Deluxe Family 2-bed Room
Stayed in okt. 2023
Business travelers
5 review
3.5/5
Posted on 29. okt. 2023
The grand hotel looks great in the lobby and its public area and it ends just there. The room looks bright and clean. The bed was very spacious and comfortable for tired travellers with children. However, the bathroom was very oversized bathroom allowing one person to use at any given time. It's a beautiful place to meet friends and chat at its restaurants but the price for the quality of the food is not worth it at all. The food tasted average while the price is very high.
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable during your stay at Grand Hotel Beijing. And we also appreciate your valuable feedback about the restaurant. We will spare no effort to improve the taste and quality of the food. We look forward to seeing you again in the near future.
Guest User
Deluxe Twin Room with Old Peking View
Stayed in aug. 2023
Family
1 review
5.0/5
Outstanding
Posted on 6. sep. 2023
I enjoyed my stay at the Grand hotel. The staff there were very friendly and helpful. The gentleman at the front door named “Huang Yang” helped us a lot when we were leaving/ boarding the taxi. He guided the taxi driver to the hotel and managed to load two big heavy luggage into the trunk. Other staff at the front door and the reception desk were also extremely approachable. Sorry I cannot remember all their names but thank you all!
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable and agreeable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!
Ju
Garden Family Suite
Stayed in jun. 2023
Family
4 review
5.0/5
Outstanding
Posted on 4. jul. 2023
Very nice hotel, convenient location right next to Wangfujing, excellent service. We would stay again in the future.
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Beijing VIP Tower Hotel and for your praise and affirmation of our services and products. The hotel is adjacent to the Forbidden City, the National Museum and Wangfujing. It has a superior geographical location and convenient transportation. It is an ideal choice for business trips, tourism and vacations. Sincerely looking forward to your visit again!
Guest User
Chang'An Street-View Suite
Stayed in apr. 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 3. maj 2024
very good hotel, worth the price
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!
Wai sang
Deluxe Double Room with Forbidden City View
Stayed in okt. 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on 29. okt. 2023
Great place. Fantastic view of the forbidden city.
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!
Guest User
Deluxe Twin Room with Old Peking View
Stayed in nov. 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on 20. nov. 2023
Exceptional location.
Response from Property: Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!