No.1 Galaxy Street, Shijingshan District, Beijing, 100043, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Mercure Wanshang Beijing Guest Reviews
4.6/5
Very Good
568 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(568)
Positive reviews(551)
Reviews with photos/video(86)
Easy to get around(44)
Friendly front desk staff(35)
Delicious breakfast(31)
Convenient parking(19)
Awesome gym(15)
Convenient for shopping(14)
Stayed multiple times(11)
Close to airport(6)
Negative reviews(16)
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 1, 2024
We stay in this hotel for Two nights. I love that service. front desk people is friendly room is cleanness,about seven minutes walking to the metro station. I gave that for five star.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations and look forward to your visit again. Wishing you a pleasant journey!
Guest User
Standard Twin Bed Room (2 Beds)
Stayed in Apr 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Apr 9, 2024
very comfortable hotel but the position is not so good
Response from Property: dear guset, thank you for your feedback. We will do our best to improve ourselves and hope can provide our high-quality service to your next arrival. As for our position, we have bank of china, Mei Zhou restaurant nearby. Also, it will take you ten minutes walk to the subway station. Thank you for choosing our hotel, we are looking forward to your next arrival.
Guest User
Standard Double Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 11, 2023
We were very pleased with both the hotel rooms and the service. Clean, tasteful and affordable. Also pretty close to the subway.
Response from Property: Dear _TSUSdyz6qet****,Thank you so much for the kind words about the rooms and service at Mercure Wanshang Beijing. We are glad that you found our hotel clean, tasteful, and affordable. It is also a pleasure to hear that we are conveniently located near the subway. We strive to provide each of our guests with a comfortable stay and excellent service. Thank you again for staying with us and we hope to see you again soon!
Ana Gabriela Cordoba Calderon
Standard Double Room
Stayed in Sep 2023
Family
2 review
3.2/5
Posted on Sep 17, 2023
Rooms smell to much at cigarette
Response from Property: Dear guest, We are very sorry to see that the hygiene of your stay was not satisfactory. To provide guests with comfortable and warm service is always the purpose of the hotel. Your comments have been shared with the relevant authorities. We will redouble our efforts in the future to bring you and other guests a more satisfactory stay experience.
Guest User
Standard Twin Bed Room (2 Beds)
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The service at the front desk was very good and the room was OK. I was very satisfied with my stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Standard Twin Bed Room (2 Beds)
Stayed in Jun 2024
Family
21 review
5.0/5
Outstanding
Posted on Jul 23, 2024
I came to Laoshan for the competition and found this hotel. Because it is close to the competition venue. The environment is very good, the restaurant is very good. The service is in place.
Facilities: very complete.
Hygiene: very clean
Environment: very comfortable
Service: very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Jun 2024
Couples
16 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The hotel room is clean and bright, and the cleaning lady is very professional in cleaning. This is very important. Only when the cleaning lady works hard can the hygiene of the room be guaranteed. The hotel is in a great location, with restaurants around and not far from Wanda Plaza. The airport bus terminal is nearby. The hotel front desk service is warm and thoughtful, and responsive. I will stay in this hotel next time I come to Beijing
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will inform the front office and housekeeping departments of your affirmation to these two departments in order to better improve the service. We look forward to visiting you again and wish you a happy trip!
Guest User
Standard Double Room
Stayed in Jun 2024
Family
1 review
2.5/5
Posted on Jun 17, 2024
I stayed with my baby on the night of June 13 because my house was being renovated, and I checked out on June 17. I stayed on a low floor, so the cafe counted as the first three nights? Guests playing cards, ok, playing cards is fine, but playing until after 11pm won't disturb other guests' rest? Playing under the window every day, yelling and making noise, do other guests have to explain the situation to the front desk and then you negotiate? Secondly, when renewing the room one day, my wife renewed the room in front of you at the front desk, and asked face to face, "Is it okay after you renew the room?" As the service provider, your front desk didn't remind her to renew the room card, so she went up and came down to you to renew the card in the hot weather the next day? I called on the last night on the 16th to ask for the bed and quilt, and the first thing the male front desk said to me was that the cleaning staff had gone off work? Brother, if my child wasn't sleeping at the time, I would have said goodbye to you. Is this how the old bring the new? Later, there was another call from a female front desk who said it would be delivered immediately. And what is this picture? The ice I bought on the first day of my stay had to be put in an ice bucket. I was really disgusted when I opened it. Do you cleaning staff only take care of things that are visible? Really. I have stayed in so many hotels, whether it is for business or tourism, at public or private expense. This stay experience really disgusted me. What is the positioning of your hotel? Business? Mostly business travelers? Is this a quasi-four-star hotel or a four-star? I think the location is good, it is close to Wanda and the surrounding area is also quite prosperous. It is still Huazhu Club. And it is in Beijing. I really can't accept it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience while at the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions. We will train the relevant departments in response to the questions you raised in order to improve the service quality. If you come here next time, we hope you will book this hotel again and give us An opportunity to apologize and look forward to visiting again!
Guest User
Standard Double Room
Stayed in May 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on May 22, 2024
The hotel gave a free upgrade to the business room. The room is large. The hotel has a swimming pool and a sports center, which is suitable for exercise. The service attitude of the hotel staff is also very good. I will continue to stay next time
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Convenient transportation, super large parking lot, charging stations, beautiful swimming pool and gym, 4 tennis courts are great
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Standard Twin Bed Room (2 Beds)
Stayed in Mar 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The environment of Wanshang Garden Hotel is particularly nice, elegant and quiet. The service attitude of the front desk staff is very enthusiastic. It feels like returning home. I hope they will upgrade and work hard in all aspects and we will visit the hotel again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your positive review of our hotel. We will feedback your positive feedback to the relevant departments to better improve the service quality. We will continue to work hard to live up to your positive feedback. Thank you again for your affirmation of the hotel and look forward to seeing you again. Come and have a pleasant journey!
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Aug 26, 2024
We were given a free suite upgrade, which was very comfortable. It was obvious that there were more foreign guests attending the meeting. Takeout was convenient, but there were fewer nightlife and things to do.
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
4 review
4.0/5
Very Good
Posted on Aug 18, 2024
The location of the hotel is convenient. However, the air conditioning outlet in the room is a bit moldy. The bathroom is broken. It would be nice if it could be repaired as soon as possible.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for your evaluation of our hotel. We will inform the relevant departments of your feedback and solve the problem as soon as possible. We look forward to visiting you again and wish you a happy trip!
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Very good, there are many restaurants around, and the room is very clean.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will feedback your praise to the relevant departments in order to better improve the service quality. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Standard Twin Bed Room (2 Beds)
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 5, 2024
The room decoration is a bit old, but the service is still at star level. Hotels in Beijing are expensive
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. We look forward to visiting you again and wish you a pleasant journey!