Golden Phoenix Hotel Reviews

Response from Property: Thank you very much for choosing our hotel and sharing your delightful stay experience with us. We are always committed to providing the most comfortable and convenient accommodation environment for every guest. We are delighted that these small details were able to bring you satisfaction and surprise. Once again, thank you for your valuable feedback. Your satisfaction is our greatest motivation. We look forward to having the opportunity to serve you again in the future and continue to offer you an accommodation experience that exceeds your expectations.

Response from Property: We greatly appreciate you choosing our accommodation and taking the time to share your experience. We are delighted to hear that you are satisfied with our services, facilities, and convenience. Wishing you all the best and a pleasant journey!

Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your stay on the 7th floor did not meet your expectations, and that the 5th floor would have been a better option for you. We also apologize for the inconvenience caused by the malfunctioning air conditioning, the bathroom draining issue, and the breakfast selection not aligning with your preferences.Once again, we apologize for any inconvenience caused during your stay. Your satisfaction is of utmost importance to us, and we are committed to continuously improving our services. If you have any further concerns or suggestions, please do not hesitate to contact us. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future.Thank you for choosing .

Response from Property: Thank you very much for your kind review! We are delighted to hear that you found our staff extremely helpful and the hotel's location convenient, being close to the airport, which contributed to a great stay experience at Golden Phoenix. We are always committed to providing excellent service and a comfortable environment for our guests. If you have any future needs or suggestions, please feel free to contact us. We look forward to welcoming you back!

Response from Property: Thank you for your feedback! We're glad to hear that your check-in was smooth and that you enjoyed your stay overall. We appreciate your compliments on the room, its cleanliness, and the comfort of the bed.Regarding the shower/tub, we apologize for the inconvenience of the step and will take note of your feedback regarding the mold. We strive to maintain our facilities to the highest standards and will address these issues promptly.We're also happy to hear that you found plenty of food options nearby and that our staff was available to assist you whenever needed. We hope to welcome you back again soon. Thank you for choosing our hotel and for sharing your experience with us.

Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and found our service to be excellent. It's always a pleasure to hear that our front desk staff were able to communicate with you in English and make your experience even more seamless. We strive to provide the best possible service to all our guests, and your satisfaction is our top priority. We hope to welcome you back again soon!

Response from Property: Dear customerWe are very sorry to hear about your unpleasant experience at our hotel. Your feedback is crucial to us, and we sincerely apologize to you and thank you for taking the time to share your experience. Our hotel is approximately 10 minutes away from the airport by car (instead of the 15 minutes you mentioned), which is indeed a major advantage of our hotel's geographical location and very convenient for guests who need to catch a flight. We are well aware that as a hotel, providing services and facilities that meet international standards is our responsibility and obligation. We promise to improve as soon as possible and do better in future services. Thank you again for your feedback and we look forward to your next visit.

Response from Property: "Thank you very much for your recognition and praise of our hotel! We are well aware that although the hotel facilities are somewhat outdated, we are always committed to keeping the hotel clean and tidy, providing you with a comfortable accommodation environment. At the same time, the superior location of the hotel is also a major feature of our company, making it convenient for your travel. We will continue to work hard to improve the quality of service, and look forward to your next visit!"

Response from Property: "Thank you for sharing your wonderful experience at the hotel in Beijing! It sounds like you had a great time and enjoyed the friendly service, comfortable accommodations, and delicious breakfast. I'm sure other travelers would appreciate hearing about your positive experience and considering our hotel as an option for their own stays. Thank you for recommending it!" Thank you for your positive feedback on Golden Phoenix Hotel. Looking forward to your next visit

Response from Property: Thank you very much for your recognition of our hotel's location and your appreciation for our free airport transfer service! We are delighted to hear that you are satisfied with it. Your satisfaction is our driving force to continuously pursue excellence in service. Thank you again for your valuable feedback, and we look forward to your next visit!

Response from Property: Thank you for choosing Beijing Fengrong Junhua Hotel. Thank you for your recognition. We will pay attention to your opinions in a timely manner and look forward to your visit again!

Response from Property: Thank you very much for recognizing our hotel services! We are pleased to provide you with assistance and satisfy you.We are pleased to provide you with pick-up and drop off services, and welcome you to visit again

Response from Property: We highly value your feedback 。We look forward to the opportunity to serve you again and provide you with a pleasant accommodation experience.

Response from Property: Thank you for the great review! We hope to serve you again soon.