CITIC Hotel Beijing Airport Reviews
CITIC Hotel Beijing Airport
No.9 Xiaotianzhu Road, Capital Airport, Shunyi District, Beijing, 100621, ChinaView Hotel Details
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CITIC Hotel Beijing Airport Guest Reviews
4.3/5
269 review
Verified reviewsLocation4.4
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(269)
Positive reviews(253)
Reviews with photos/video(25)
Convenient location(42)
Close to airport(40)
Easy to get around(35)
Classy environment(23)
Offers pick-up/drop-offs(17)
Shower difficult to use(11)
Tasty food(8)
Stayed multiple times(6)
Negative reviews(16)
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
2 review
Posted on Jul 11, 2024
Good hotel, a bit expensive for the provided facilities. It is also a bit old, but location is convenient if you need proximity to the international airport. The prices for food are higher than expected.
Response from Property: Thank you for choosing CITIC Hotel Beijing Airport. As the oldest 4 star hotel in airport area, after 20 years’ operation, we are facing some challenges in maintaining high service quality among all hotel facilities, and we are working on improving those aspects currently. Expecting to offer you different and better experience for your next stay with us, and looking forward to serve you again at CITIC Hotel Beijing Airport. Wish you a wonderful day ahead. Thank you.
宓花
Superior Double Room
Stayed in May 2024
Solo travelers
9 review
Outstanding
Posted on May 13, 2024
Very close to the airport.
Good cozy rooms.
The only downside is that the only power socket that works when the lights are off is far from the bed. Makes me wonder why is it like that~ They even warn about it in the booklet. On the other hand, charging the phone during the night somewhere far from the bed makes sleep much better 😂
Every time I leave China, I spend the last night before the flight here, and will continue doing that. Definitely recommend.
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
Mr BAI
Superior Double Room
Stayed in May 2024
Business travelers
3 review
Posted on May 19, 2024
Good facility, about 3.5 star hotel a short ride from PEK airport terminals, can be easily upgraded with limited investment to 4+ stars.
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Travel with friends
1 review
Posted on Oct 30, 2023
The service lacked hugely, wifi in the room didn’t work, toilet sink was leaking, there was no hot water, mini fridge didn’t work. Service was poor. Do not recommend for the price.
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Stefan
Superior Double Room
Stayed in May 2024
Business travelers
5 review
Posted on Jul 3, 2024
The Hotel is just old. No hotel bar. The restaurant is closed.
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Ana Chornopyska
Superior Double Room
Stayed in May 2024
Couples
8 review
Outstanding
Posted on May 7, 2024
Very pleasant experience at this hotel totally recommend
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
PengYun
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
2 review
Very Good
Posted on Jul 3, 2024
Indoor pool was open, staff is nice.
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Couples
2 review
Very Good
Posted on Nov 24, 2023
Great location for early flight out of Bejing capital international airport with free shuttle service from each ends.
The only inconvenience was the air con in the first room was not working properly and had to move the room after 3-4 hour of the air con trial.
Breakfast was plentiful and full of options.
Inspite of the aircon incident, we'll stay there again.
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Pierpaolo
Superior Double Room
Stayed in Jun 2024
Business travelers
4 review
Outstanding
Posted on Aug 27, 2024
great stay, my vaourite hotel!
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
Torrielli
Standard Single Room
Stayed in Jul 2023
Family
6 review
Outstanding
Posted on Jul 24, 2023
Good hotel and very nice swimming pool. Friendly emply. I only suggest to have better shuttle service to and from airport. Thnaks.
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
_jamzie_
Standard Single Room
Stayed in Jun 2023
Solo travelers
11 review
Outstanding
Posted on Aug 5, 2023
Good amenities . Too outdated , may need some renovations in the future . Water pressure in the shower was too low .
Response from Property: Thank you for choosing CITIC Hotel Beijing Airport. As the oldest 4 star hotel in airport area, after 20 years’ operation, we are facing some challenges in maintaining high service quality among all hotel facilities, and we are working on improving those aspects currently. Expecting to offer you different and better experience for your next stay with us, and looking forward to serve you again at CITIC Hotel Beijing Airport. Wish you a wonderful day ahead. Thank you.
Kim Jones Stone Cherries
Superior Double Room
Stayed in Jun 2023
Business travelers
3 review
Posted on Jun 29, 2023
I wouldn’t stay here again, only good thing was the outdoor pool which was great in the 40c heat. Poorly trained staff which found it difficult to navigate communication other than chinese. I have been to other hotels and with innovation you can work it out . these guys really struggled. Seem to have a different attitude to other hotels. Breakfast was mediocre at best. had a long line of drinks on the menu but about 10% WAS AVAILABLE. Seriously need to lift their standard of standard. They are way behind other hotels
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Platz
Deluxe King Room
Stayed in Jun 2023
Couples
5 review
Posted on Jun 16, 2023
Outdoor Pool closed no info on web or at time of booking.
Bar closed
Restaurant partly open
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Guest User
Superior Double Room
Stayed in Jul 2023
Solo travelers
5 review
Outstanding
Posted on Jul 16, 2023
It’s okay. Normal bathtub. The breakfast was standard. Nice.
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
Adel Nasri
Superior Double Room
Stayed in May 2023
Booked for others
4 review
Outstanding
Posted on May 12, 2023
The hotel is near to the Airport, the stuff is friendly. Overall is good
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.