Holiday Inn Beijing ChangAn West Reviews
Holiday Inn Beijing ChangAn West
No.66 Yongding Road, Beijing, ChinaView Hotel Details
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Holiday Inn Beijing ChangAn West Guest Reviews
4.6/5
Very Good
1458 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(1458)
Positive reviews(1428)
Reviews with photos/video(184)
Friendly front desk staff(135)
Delicious breakfast(87)
Easy to get around(74)
Many amenities(52)
Perfect for business trips(35)
Stayed multiple times(27)
Close to metro(14)
Great swimming pool(10)
Negative reviews(27)
Chaiyaruk
Standard Room
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 21, 2024
It is near Wanda plaza department store. the room is clean and the staffs are very nice
Response from Property: Dear guests, thank you very much for staying at Holiday Inn Beijing Changfeng! As a holiday brand managed by InterContinental Group, the hotel has a superior geographical location and convenient transportation, making your travel and shopping more convenient. We are deeply honored by your recognition of the hotel environment and facilities, and we will work harder to do a good job in every service detail to create a warm and homely atmosphere for every customer. Looking forward to seeing you next time!
Dox
Standard Room
Stayed in Sep 2023
Friends
7 review
Very Good
Posted on Sep 5, 2023
Came here to celebrate a friends birthday and have a staycation in Beijing. It was a great area for walking and finding good food. The hotel staff were very friendly and helpful, and the overall environment was bright and clean. The big downside was the pool. It was full of kids and swimming coaches all day. There were swimming classes all day Sunday, so don’t go here expecting to use the pool. It will be too full for guests.
Response from Property: Dear Guest, thank you for your recent stay with us at Holiday Inn Beijing Chang An West, we're really honored for your appraise about our service. It's always our aim to make your stay more comfortable, For swimming pool related issues, we will suggest that you avoid peak periods，there will be fewer guests before 5pm during weekdays, and at the same time, there will be busy at weekend and holidays in summer season. Sincerely look forward your next coming and best regards.
Agata W
Standard Room
Stayed in Aug 2023
Solo travelers
26 review
Outstanding
Posted on Aug 14, 2023
I arrived very early but the hotel was super accommodating and they let me in right away which after 15 hours of travelling was very welcomed.
The room is nice and clean, and it was close to the Cadillac arena where I attended an event.
I recommend this hotel.
Response from Property: Dear Guest, Thank you for choosing Holiday Inn Beijing Chang An West, your affirmation is our greatest encouragement. As a hotel under InterContinental Hotels Group, we have always been committed to providing satisfactory service to the guests and carefully create a warm and home-like experience for both of domestic and foreign guests. Sincerely look forward to your visit again! Best wishes to you and your family！
Guest User
Standard Room
Stayed in Apr 2024
Family
5 review
Outstanding
Posted on Apr 15, 2024
The room is clean and the stuffs are friendly. I recommend this hotel.
Response from Property: Dear guests, thank you for your evaluation, the hotel is an international business hotel managed by Intercontinental Group, the hotel is well-equipped, clean and tidy, with superior geographical location and convenient transportation. All the staff of our hotel will work harder to do a good job in every service detail and create a warm and homely atmosphere for every customer. We look forward to seeing you again!
Anonymous User
Holiday Superior Room (Double bed)
Stayed in Jun 2023
Solo travelers
4 review
Very Good
Posted on Aug 13, 2023
I know it’s my fault that i have book the wrong date but i have ask them if i can change the date because i still want to stay in their hotel but the answer is NO!!! So i paid money for nothing. So pls check your month and date carefully before booking
Response from Property: Dear Guest, thank you for sharing the experience of your stay at Holiday Inn Bei Jing Chang An West . I am pleased to hear you enjoyed your stay with us. We are looking forward to welcoming you in the near future. All the best!
Enkhbayar
Standard Room
Stayed in Jul 2023
Family
2 review
Posted on Jul 20, 2023
nice and clean but too small room. 2 beds in 20m2 room
Response from Property: Dear Guest, Thank you for taking the time to share your comments regarding your recent experience with us. Anyway, we always strive to exceed our guests’ expectations and create memorable experiences. It helps us gauge what we are doing right and what we need to improve on. We appreciate your feedback as this is our best resource for improving guest services and look forward to the pleasure of serving you again at Holiday Inn Beijing Chang An West.
MK
Holiday Deluxe Room (Double bed)
Stayed in Sep 2023
Friends
17 review
Outstanding
Posted on Sep 12, 2023
Overall, a very nice experience staying here. Extremely friendly and helpful staff made the stay welcoming. Rooms were comfortable and clean. The breakfast was great. Only small issue was that we couldn't really use or enjoy the pool because of constant swim lessons. Overall, however, a great place.
Response from Property: Dear Guest, thank you for your recent stay with us at Holiday Inn Beijing Chang An West, we're really honored for your appraise about our service. For swimming pool related issues, we will suggest that you avoid peak periods，there will be fewer guests before 5pm during weekdays, and at the same time, there will be busy at weekend and holidays in summer season. Sincerely look forward your next coming and best regards.
Guest User
Holiday Executive Room (Double bed)
Stayed in Sep 2023
Friends
8 review
Very Good
Posted on Sep 6, 2023
It was a delicious breakfast, and I was given one extra for a friend because it was my birthday. Unfortunately, the pool was used for children's lessons most of the weekend. I was happy with the hotel & location and would stay again.
Response from Property: Dear Guest, thank you for your recent stay with us at Holiday Inn Beijing Chang An West, we're really honored for your appraise about our service. For swimming pool related issues, we will suggest that you avoid peak periods，there will be fewer guests before 5pm during weekdays, and at the same time, there will be busy at weekend and holidays in summer season. Sincerely look forward your next coming and best regards. we wish you a happy birthday.
Guest User
Standard Room
Stayed in Jul 2023
Family
1 review
Great
Posted on Jul 19, 2023
It’s good location
Response from Property: Dear guests,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
ff88
Standard Room
Stayed in Aug 2023
Other
19 review
Outstanding
Posted on Aug 27, 2023
Exquisite stay indeed. Service were top notch as the crew of Holiday Inn definitely well trained, 5 stars appreciation for GSM, FO, Floor attendant, Bar MNG to concierge including security. As they were polite and very helpful with all my needs. The communication were easy and prompt reply and action was taken accordingly. Room I’ve stayed were big enough and clean but just a smelling little damp and needed some refresher. But nonetheless, I am quite pleased with my stay and definitely will comeback. Thank you very much!
Response from Property: Dear Guest, thank you for your recent stay with us at Holiday Inn Beijing Chang An West, we're really honored for your appraise about our service. It's always our aim to make your stay more comfortable, so please call our Duty Manager or Guest Service Center if there's anything we can do. Sincerely look forward your next coming and best regards.
enkhjin
Holiday Superior Room (2 beds)
Stayed in Jul 2023
Family
1 review
Great
Posted on Jul 26, 2023
Location was not awsome for short time travelers, takes around 10 subways stops to reach Forbidden City, otherwise it was very good hotel. Service was very good.
Response from Property: Dear Guest, Sincerely thank you for choosing Holiday Inn Beijing Chang An West , and express your recognition and praise for us, we will continue to provide the best stay experience and create a warm home-like experience for every guest. Strategically located in the Wukesong complex zone, the hotel brings you a new experience of extreme convenience and diversified shopping, leisure and entertainment. We are always committed to using sincere smiles, intimate service and increasingly perfect all-round facilities and equipment, so that every stay is as warm and comfortable as home. We sincerely look forward to your stay again! I wish you success in your work, happiness and well-being!
M.O.T.A.S around the world
Holiday Superior Room (2 beds)
Stayed in Jul 2023
Family
32 review
Great
Posted on Jul 8, 2023
10 minutes away from a line 1 subway station. convenient to get around. luggage holding facilities. clean room. Good value for money. We are afamily and really enjoyed our stay.
Response from Property: Dear friend, thanks for sharing your valuable comment with us. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you!Thank you once again, we look very much forward to welcoming you back in the future.
Kaay1
Holiday Executive Room (Double bed)
Stayed in Dec 2023
Couples
7 review
Outstanding
Posted on Dec 27, 2023
Beautiful clean hotel, everything was on point
Response from Property: Dear guests, thank you very much for your review and recognition, the hotel is a business international hotel managed by the InterContinental Group, bringing you a perfect experience is our consistent hospitality. Thanks for the recommendation! We look forward to seeing you again.
Guest User
Holiday Deluxe Room (Double bed)
Stayed in Mar 2023
Other
2 review
Outstanding
Posted on Apr 2, 2023
A children of an examinee who is studying abroad alone stayed at a hotel for 4 nights and 5 days to take an online college entrance exam. The hotel, being aware of this situation, upgraded the room so that my children could stay more comfortably. She says that the most important desk was spacious and comfortable while she stayed. Also, before cleaning, you contacted the child first and asked when it would be nice to clean. I would like to say thank you to the hotel for paying attention to every detail. Lastly, my children have experienced staying at several hotels in Beijing, and they say that the breakfast was the most delicious and good.
Response from Property: Dear Guest, thank you for your recent stay with us at Holiday Inn Beijing Chang An West, we're really honored for your appraise about our service. It's always our aim to make your stay more comfortable, so please call our Duty Manager or Guest Service Center if there's anything we can do. Sincerely look forward your next coming and best regards.
Saikhnaa
Standard Room
Stayed in Jul 2023
Other
3 review
Very Good
Posted on Jul 11, 2023
ok good
Response from Property: Dear guests, Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.