Holiday Inn Express Beijing Temple of Heaven Reviews

Response from Property: Dear guest, Thank you so much for taking the time to to write a review.A hotel's hygienic environment is its best calling card, and we take it very seriously. We carefully clean every detail every day, whether it is the corners of the lobby or every piece of linen in the guest rooms, to provide you with a clean and refreshing accommodation environment. We have always been committed to providing convenient parking services and warm and thoughtful service to ensure that every guest can enjoy a pleasant stay. Welcome back soon. sincerely, IHG Social Listening Team

Response from Property: Dear Guest，Thank you for choosing to stay with us and for taking the time to provide such positive feedback. We are thrilled to hear that you enjoyed your stay, and that our staff, particularly Julia, was able to provide excellent service.We are honored to be your hotel of choice in Beijing, and we will continue to strive for excellence in providing comfortable accommodations and outstanding service to all of our guests.Once again, thank you for your kind words, and we look forward to welcoming you back on your next visit.Sincerely，IHG Social Listening Team

Response from Property: Dear Guest，Thank you for choosing our hostel and sharing your positive experience in Beijing! We're thrilled to hear that you loved staying with us, and we look forward to welcoming you back soon.We're also delighted to hear that Elisa from our reception team provided you with excellent service and support. Our staff works hard to ensure that every guest has a comfortable and enjoyable stay, and we'll be sure to pass along your compliments to Elisa and the rest of the team.Thanks again for your feedback and support, and we can't wait to host you on your next trip to Beijing!IHG Social Listening Team

Response from Property: Dear guest, thank you for your support and evaluation of the hotel, as the InterContinental Hotels Group's mid-range selection of service hotels, warm and comfortable rooms, simple and stylish decoration, clean and tidy hygiene and cost-effective and other value-added services are the characteristics of our hotel to ensure your stay in the period of a pleasant, comfortable. Here, you can also enjoy high-speed Wi-Fi, experience the comfort of sweet dreams sleep bedding and brand bathroom. Breakfast buffet is the brand feature of our Holiday Inn Express, to satisfy the taste of guests from all over the world, we have a reasonable combination of Chinese and Western food, with local specialities, and provide you with freshly brewed coffee, which will help you start a new day full of energy. We will also pay more attention to the feedback from our guests, thank you for your suggestions, we will try to make more popular breakfasts so that customers can live comfortably and eat happily.IHG Social Listening Team

Response from Property: Dear Guest, Thank you taking the time to share your experience with us. We are delighted to hear that Erina provided you with a professional check-in experience. We understand that sometimes booking details can be unclear, but we are glad to hear that Erina was able to assist you in solving this issue and providing a comfortable stay for your family.Also, we do make sure that we have the best locations and we hope to have the pleasure of welcoming you again. Best regards, IHG Social Listening Team

Response from Property: Dear Guest，We are delighted that you have enjoyed your stay with us.Our service characteristic is to meet the needs of our customers to the best of our ability. Our service staff is always thinking and acting to make every customer feel the warmth of family care. The hotel breakfast buffet is our trademark. With the aim of "The vitality of the day starts at breakfast", we carefully select fresh vegetables and fruits, healthy grains and cereals, Chinese and Western dim sum and various drinks, freshly ground coffee, especially popular open-ended production and local delicious food to fill your energy.The geographical location of the hotel is also very good, located in the central urban area of Beijing. It takes about 15 minutes to walk to the West Gate of Temple of Heaven Park. There are subway lines 4, 7 and 8 in the surrounding area, and it is only about 3 kilometres away from Beijing South Railway Station, making it convenient for transportation. Whether it's for official business or leisure, we are your best choice.We look forward to seeing you again! Have a nice day! IHG Social Listening Team

Response from Property: Dear Guest,Thank you for choosing our hotel and for sharing your experience. We are delighted to hear that you found our location convenient and our staff friendly. The hotel has a unique location on the South Second Ring Road, with a quiet and bustling atmosphere. You can walk to Tianqiao subway station on Line 8, which is about a 10-minute walk from Tianqiao Art Centre. You can easily go to famous tourist attractions such as Qianmen Dashilan, Tiantan Park, Taoranting Park, Tiananmen Square, the Forbidden City, Wangfujing, China Unicom Beijing Branch and the commercial and business district, which are about 10 minutes away by car. This brings convenience to your travel while enjoying a quiet and comfortable living environment. Our team works hard to provide excellent service and we are glad to know that this was reflected in your stay. Thank you again for taking the time to share your thoughts with us. We look forward to welcoming you back in the future and providing another great experience. Sincerely，IHG Social Listening Team

Response from Property: Dear Guest We apologise for any inconvenience caused to your stay due to our service problems. We sincerely apologise to you. In the future, we will definitely strengthen the training of staff on service quality and efficiency, and improve their professional skills. There is a charge for using the hotel's self-service laundry, which can wash multiple items of clothing at the same time. We will promptly pass on your valuable feedback to the relevant departments as an important reference for future adjustments. We look forward to your next stay, Sincerely， IHG Social Listening Team

Response from Property: Dear Guest, Thank you for your honest review. We apologise that the hotel room facilities did not meet your ideal expectations! In the future, we will speed up the pace of maintenance and updating of facilities to provide our guests with more stylish, modern and exquisite facilities. We look forward to welcoming you back to our hotel, have a nice day!  Sincerely, IHG Social Listening Team

Response from Property: Dear Guest, We are delighted that you enjoyed your stay with us. Thank you for appreciating our hotel's location, service and breakfast. The hotel is located in the central urban area of Beijing with convenient transportation. The hotel is adjacent to Beijing South Railway Station, a 10-minute drive from Beijing's cultural centre, the Forbidden City, and about a 50-minute drive from Beijing Capital International Airport. It offers convenient access to tourist attractions such as Temple of Heaven Park, Taoranting Park, Tiananmen Square, the Forbidden City, Qianmen Dashilan Commercial Street, Wangfujing Commercial Street and the National Grand Theatre. We hope our customers can feel more relaxed whether they are working or travelling. We look forward to seeing you again! Have a nice day! IHG Social Listening Team

Response from Property: Dear Guest,We are very happy to hear you enjoyed your stay with us and took advantage of our convenient location. The hotel has a unique location on the South Second Ring Road, with a quiet and bustling atmosphere. You can walk to Tianqiao subway station on Line 8, which is about a 10-minute walk from Tianqiao Art Centre. You can easily go to famous tourist attractions such as Qianmen Dashilan, Tiantan Park, Taoranting Park, Tiananmen Square, the Forbidden City, Wangfujing, China Unicom Beijing Branch and the commercial and business district, which are about 10 minutes away by car. This brings convenience to your travel while enjoying a quiet and comfortable living environment.We hope to have you back with us again.IHG Social Listening Team

Response from Property: Dear guest, thank you for choosing us for your travel and giving us a good review about the hotel. The hotel is located in the downtown area of Beijing, next to Beijing South Railway Station (starting point of Beijing-Tianjin Intercity Railway and Beijing-Shanghai High Speed Railway), about 40 minutes drive from Beijing Global Resort, about 10 minutes walk from Tianqiao Art Centre, which is a convenient access to Qianmen Dajie, Temple of Heaven Park, Tao Ranting Park, Tian'anmen Square, the Forbidden City, Wangfujing, China Unicom Beijing Branch and other famous tourist attractions, commercial and business districts in about 10 minutes by car, the more geographical location and convenient transportation facilities is your travel, business travel to stay in the right choice. We are proud of your comments about our staff, who are always enthusiastic, meticulous and courteous to ensure that every guest is well taken care of. Thank you again for your appreciation and support! We look forward to seeing you again and wish you all the best!IHG Social Listening Team

Response from Property: Dear Guest，Thank you for your feedback and review of our hotel. We are pleased to hear that you found our staff friendly and the breakfast to be decent. It is also great to know that our hotel is conveniently located near historical places.We strive to provide our guests with a comfortable and enjoyable stay, and we are glad to have had the opportunity to serve you. If you have any other needs or concerns, please do not hesitate to contact our front desk. We look forward to welcoming you back on your next visit.IHG Social Listening Team

Response from Property: Dear guest， We apologise that you were not satisfied with the choice of breakfast and the cleanliness of your room. We always strive to provide our guests with a high quality service and accommodation experience, but it seems that we did not meet your expectations.  Regarding breakfast options, we will carefully consider our guests' needs and feedback, and increase the variety of food choices and flavours to ensure our guests can enjoy a more varied and delicious breakfast.  Regarding room cleanliness, we sincerely apologise for any inconvenience caused. We will enhance staff training and management, review and rectify issues related to room facilities, amenities and hygiene, and take measures to ensure that the cleanliness of guest rooms is fully guaranteed. We look forward to the opportunity to provide you with a better service and accommodation experience in the future. IHG Social Listening Team