To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1362)
Positive reviews(1334)
Reviews with photos/video(176)
Easy to get around(131)
Friendly front desk staff(110)
Well designed(39)
Close to metro(38)
Perfect for business trips(32)
Excellent room layout(19)
Large bathroom(13)
Nice bathtub(12)
Negative reviews(28)
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Family
1 review
3.5/5
Posted on Nov 17, 2024
Conveniently located around 15mins walk to Dongzhimen and Beixingqiao subway stations. Got a family room with 2 double beds. Room was spacious. Bathroom was huge, but the shower floor was quite mouldy. Visited during the start of Winter. Room temperature was 26 degrees and was told that hotels are not permitted to provide cold AC in Winter due to Beijing government policy. Room was like an oven every evening when we return to hotel, so forced to open window to let cool air in (as well as mosquitoes because the window has no fly screen). Consequently, my two kids got severe mozzie bites all over their faces and bodies, especially because they have strong allergic reactions. Also, unable to obtain information about tours from front desk - was advised the reason was due to them being a business hotel.
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Response from Property: Thank you for staying at Qianyuan Hotel, and we sincerely appreciate your feedback regarding our services. If you need anymore services contact our stuff please. In order to provide you with a safer and more comfortable travel experience, our hotel cannot provide one-day tour services, but you can get the surrounding attractions and transportation information at any time with the hotel.Once again, thank you for staying with us. We wish you and your family good health and look forward to welcoming you again in the future.
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Aleksandr
Cosmic Comfort Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Excellent, professional staff, delicious Chinese /European breakfast, very good bed and pillows
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Guest User
Bamboo Comfort Room
Stayed in Aug 2024
Couples
2 review
4.5/5
Great
Posted on Aug 29, 2024
Really nice hotel with super clean, spacious and cosy rooms. We really enjoyed our stay there and would go back when in Beijing.
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Hhzingo
Bamboo Comfort Room
Stayed in Aug 2024
Family
5 review
3.0/5
Posted on Sep 4, 2024
Pros:location and price. Room is fairly large in this area. Staff seem deal with guest delivery very well, even though we don’t use this service.
Cons: staff are not well trained. They don’t do anything other than saying hello. We have baby pram in and out all the time. Those concierge staff never bother to open the door for us. They just standing there and looking…My check in experience was also awful as they couldn’t find my booking in the beginning and have to let me wait for almost 1 hour without any compensation. I have to contact trip.com with very poor internet reception….. Breakfast has good range but nothing is delicious…..
Overall this hotel is fine given this price, but I probably won’t choose this hotel anymore. There are many good ones in town.
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Response from Property: Dear Valued Guest,Thank you for your comments and we appreciate your suggestion very much. We are going to train our concierge staff again and try to improve our service standard. And we are very sorry about that. We will be pay attention to it and we are looking forward to stay us next time.Thank you.
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Guest User
Cosmic Comfort Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The hotel location is superb.
Many delicious food around it!!!
Hotel staffs are super friendly and helpful…
Will definitely come back again!!!
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Franca’s
Bamboo Comfort Room
Stayed in Jul 2024
Travel with friends
7 review
3.0/5
Posted on Aug 2, 2024
Basic hotel room. Low service. Food choice basic and average quality. Would not book this hotel again.
Response from Property: Dear valued guest, we are sorry to hear the comment about our hotel’s quality from yourside. During the summer holiday, we are very busy and try to provide high-quality service to every guest as well as we can. Please do undertand if we lost you. We would like to correct our mistakes if you may provide more details to us. Appreciete to you very much here at the first time to provide valuable comments to our hotel. We are sorry to bring bad experience to you this time. We wish you back again in the future and give us a chance to correct and provide the best service for you.
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Guest User
Cosmic Comfort Room
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 9, 2024
Great location, very clean, excellent service, but WiFi is too slow.
Response from Property: thank you for your feedback.we are looking forward to stay us next time.Thank you.
Seh Kiat
Bamboo Comfort Room
Stayed in Jun 2024
Solo travelers
21 review
3.0/5
Posted on Jun 13, 2024
Nice designed room but flawed execution.
The wash basin cannot be accessed for any maintenance or repairs.
Water pressure in the shower was passable after maintenance came.
The hairdryer in the room overheats very very quickly. Housekeeping came with another but it was the same.
I stayed for 3 nights and after the 1st night the WiFi slowed to a crawl. I mentioned it but to no avail.
The bottled water supplied could only be opened with brut force by the maintenance guy. I had to get the daily replacements preopened by the maintenance guy before leaving them in the room.
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Response from Property: Thank you very much for your valuable suggestions to us. We will try our best to improve our service quality as per your comments and appreciate your advice again.
tgshore
Bamboo Comfort Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 2, 2024
My second review for this hotel from the same holiday - it was so good that when returning to Beijing we cancelled our booking with another hotel and rebooked here - I guess that says it all. We didn't eat here or really use the facilities (gym etc.), so I'm afraid I can't comment on those but if they're as good as the rest of the hotel - I'm sure they're excellent.
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Guest User
Bamboo Comfort Room
Stayed in Apr 2024
Couples
20 review
4.7/5
Amazing
Posted on Apr 25, 2024
Everyone is so friendly and responsible, really close to everything you need. However the mattress seems a bit old as you will notice a person shaped concavity therefore doesn't support the back very well.
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Guest User
Bamboo Deluxe Room
Stayed in Aug 2023
Couples
44 review
4.2/5
Very Good
Posted on Aug 21, 2023
Location is really great, perfect view on the hutong around. Breakfast is simple. Staff can speak a bit English.
Response from Property: Thank you for your staying and feedback. We do apologize for the inconvenience and look forward to your coming in next time.
Prince of Troy
Cosmic Comfort Room
Stayed in Jul 2023
Business travelers
15 review
4.7/5
Amazing
Posted on Jul 20, 2023
Good short stay, only complaint is how long the elevators too considering there are no accessible stairs...
My 2nd time, would definitely return again. Good for business and short stays, great location.
Nearby restaurants are excellent.
Response from Property: Thank you for your staying and feedback. We do apologize for the inconvenience and look forward to your coming in next time.
戴薇
Cosmic Comfort Room
Stayed in Dec 2023
Couples
23 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Great location and great services. We loved our stay. Only downside was couple of times there's bell ringing in the room and all electricity shut off for no reason while we're in the room.
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Guest User
Bamboo Comfort Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Clean hotel. Lots of power points. Fast internet.
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Guest User
Cosmic Comfort Room
Stayed in Nov 2023
Family
5 review
5.0/5
Outstanding
Posted on Nov 16, 2023
From the outside of the hotel looks old, but inside lobby, bedroom had been fully upgraded to modern design.
Big room, convenient layout to use the room. Staff at check-in very professional, he know his job very well.
Price also very reasonable. Perfect !!
Response from Property: Thanks for your staying and feedback. We look forward to your coming in next time.