To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(635)
Positive reviews(607)
Reviews with photos/video(205)
Well designed(58)
Friendly front desk staff(39)
Tasty food(36)
Convenient for shopping(34)
Great swimming pool(28)
Near shopping area(24)
Excellent afternoon tea(14)
Perfect for kids(11)
Negative reviews(28)
CharlieNZ
Deluxe Double Room
Stayed in 2023年11月
Couples
1 review
4.5/5
Great
Posted on 2023年11月9日
Very cool hotel with amazing art everywhere and excellent caring staff. Nice breakfast and afternoon tea. Some funky features in the room which make a stay at Eclat fun. If you want to swim you need to book a room with a pool. Have fun!
Response from Property: Dear Guest,I would like to show our appreciation for staying with us, and for sharing your experiences, thank you. It was really lovely having you with us and we are happy to hear you have enjoyed a nice stay at Hotel Éclat Beijing.Thank you also for your kind words about our colleagues and we are deeply honoured to receive such high recognition by you and our team will be still strive to provide the highest quality service for our guests.Thank you again for your recommendation and your kind words will provide a good reference for other guests! We look forward to welcoming you again soon and do not hesitate to contact me at any time. Dany LützelGeneral ManagerHotel Éclat Beijing
Thong kaing
Deluxe Double Room
Stayed in 2024年7月
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2024年7月23日
Very good location ,nice service ,helpful staff !
Response from Property: Dear Guest, I would like to show our appreciation for staying with us, and for sharing your experiences, thank you. It was really lovely having you with us and we are happy to hear you have enjoyed a nice stay at Hotel Éclat Beijing. On behalf of the entire team at Hotel Éclat Beijing, we look forward to welcoming you again soon! Dany Lützel General Manager Hotel Éclat Beijing
Guest User
Deluxe Double Room
Stayed in 2023年11月
Couples
9 review
4.7/5
Amazing
Posted on 2024年1月31日
A lovely hotel if a little overpriced. The breakfast was fine and the hotel is lovely but you can get the same quality for cheaper elsewhere. The only thing was the art and decor of the hotel itself makes it feel more special
Response from Property: Dear Guest,I would like to show our appreciation for staying with us, and for sharing your experiences, thank you. It was really lovely having you with us and we are happy to hear you have enjoyed a nice stay at Hotel Éclat Beijing.On behalf of the entire team at Hotel Éclat Beijing, we look forward to welcoming you again soon!Dany LützelGeneral ManagerHotel Éclat Beijing
Rita Patricia
Deluxe Lanchi Suite
Stayed in 2023年1月
Couples
22 review
5.0/5
Outstanding
Posted on 2023年1月28日
My husband and I booked the Deluxe Pool room. We had a blast. The pool was fun to longer in with friends. The jacuzzi tub was a must after walking around Universal Studios all day! The breakfast was tasty and the bonus dumplings were amazing. We will definitely stay at the Eclat again!
6/7
Response from Property: Dear Guest,Thank you for your stay at Hotel Éclat Beijing. I am glad to know that our advanced facilities, interactive service and exquisite delights offered you the unparalleled staycation with us.I hope that we have created memories that will last long, and we look forward to seeing you again soon.Yours sincerely, Dany Lützel General Manager Hotel Éclat Beijing
Matthew
Deluxe Double Room
Stayed in 2022年12月
Couples
23 review
5.0/5
Outstanding
Posted on 2022年12月20日
Excellent hotel with luxury services and beautiful art in the hotel and in the surrounding mall. Reception staff go above and beyond to ensure your stay is relaxing and comfortable. It’s expensive but worth it as a treat.
Response from Property: Dear Guest, Thank you for your recent stay at Hotel Éclat Beijing. I hope that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Look foward to welcoming you back soon. Yours sincerely, Dany Lützel General Manager Hotel Éclat Beijing
Sophie and John Emanuelson
Deluxe Double Room
Stayed in 2023年1月
Couples
37 review
5.0/5
Outstanding
Posted on 2023年1月24日
Beautiful comfortable room, very clean. Amazing friendly staff. Cool gadgets in room
Response from Property: Dear Guest,Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Éclat experience.Yours sincerely, Dany Lützel General Manager Hotel Éclat Beijing
Hermanus
Deluxe Room (Double Bed) (Terrace)
Stayed in 2022年3月
Couples
5 review
5.0/5
Outstanding
Posted on 2022年3月25日
Received the recommendation from a friend and we were definitely not dissatisfied.
Chose to stay two nights for our wedding anniversary and it was absolutely worth it.
Great service, great food, beautiful decoration and amazing location.
They have a table filled with candy for you to take from any time you want - do I need to say more?
The room had a massage chair and a couple of cool extra tech things like a plastic pistol that turns off the lamp next to your bed..
Staff were super friendly, helpful and a pleasure to talk to.
Tip - get the room with a balcony - it’s fantastic.
Thanks Eclat for a great stay. Hope to visit again soon!
6/11
Response from Property: Dear Guest,Thank you for allowing us to host your wedding anniversary at Hotel Éclat Beijing. We are glad to hear that you experienced the unparalleled service and timeless luxury for which we strive, and we look forward to being a part of your future unforgettable moments.Yours sincerely, Dany Lützel General Manager Hotel Éclat Beijing
Guest User
Deluxe Double Room
Stayed in 2022年9月
Other
1 review
5.0/5
Outstanding
Posted on 2022年9月22日
Amazing place to stay! Everything was far beyond expectations. Nice and friendly personnel, delicious breakfast, wonderful environment - all about the hotel was perfect. Thanks Shiraz for her support! I also loved the mattress and the bathing stuff. 挺好的。早餐好吃 免费停车 免费婴儿床 服务很好 大家都友好。
BeaRobles
Deluxe Room (Double Bed) (Terrace)
Stayed in 2022年2月
Family
9 review
5.0/5
Outstanding
Posted on 2022年4月30日
We got the room with Terrence it’s because my son 6th birthday I got the chance to decorating the Terrace 🤭love the space and the manager was very humble and kind❤️
I will recommend this hotel to my friends ❤️🙏
6/10
Response from Property: Dear Guest, Thank you for allowing us to host your son's birthday party at Hotel Éclat Beijing. We are glad to hear that you experienced the unparalleled service and timeless luxury for which we strive, and we look forward to being a part of your future unforgettable moments. Yours sincerely, Dany Lützel General Manager Hotel Éclat Beijing
Guest User
Deluxe Double Room
Stayed in 2024年4月
Business travelers
20 review
3.0/5
Posted on 2024年7月16日
good stay
Response from Property: Dear guest, thank you for choosing to spend a pleasant evening with you at Hotel Eclat Beijing. We hope you experienced the timeless luxury and unparalleled service we strive to create. We also look forward to continuing to witness other unforgettable moments from you in the future. Danny Rouzel General Manager Hotel Eclat Beijing
Guest User
Deluxe Room (Double Bed) (Terrace)
Stayed in 2021年12月
Couples
1 review
4.7/5
Amazing
Posted on 2021年12月29日
I would highly recommend this hotel. Amazing food, great location and excellent service. Everyone was friendly and polite and went out of their way to accommodate us. The room with a terrace is a must! If there was one thing they could improve on, is the WiFi, it was very slow and struggled to connect at times. Thanks for a relaxing and luxurious stay.
6/8
Response from Property: Dear Guest,Thank you for your candid review of your recent stay with us. We do offer guest service center number specifically dedicated to assisting our guests who are experiencing problems with our internet connection, and I have contacted both our provider and IT service team to ensure that they are aware situation and actively working to improve it. Thank you for bringing this issue to my attention, I appreciate your comments.Yours sincerely,Dany LützelGeneral ManagerHotel Éclat Beijing
Guest User
Deluxe Double Room
Stayed in 2022年4月
Couples
18 review
4.7/5
Amazing
Posted on 2022年6月24日
We had a wonderful stay. The hotel service was excellent. We loved how each hall way/floor had a different theme. The food was excellent. Great western options for breakfast.
Response from Property: Dear Guest, Thank you for your recent stay at Hotel Éclat Beijing. I hope that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Look foward to welcoming you back soon.Yours sincerely, Dany Lützel General Manager Hotel Éclat Beijing
Guest User
Deluxe Lanchi Suite
Stayed in 2021年9月
Other
9 review
4.5/5
Great
Posted on 2021年10月14日
I stayed 2 nights in the pool suite and the room (1808) was beautiful and well cleaned everyday. When I checked in, the girl at the front desk couldn’t remember the breakfast time and when she took me to my room she couldn’t remember how to go. For the price I paid I expected much bigger choice of food and much better service for breakfast. The second day I ordered one portion of 担担面 with the request of having hard noodle, but the waiter replied that the chef was busy and didn’t have time, even if there were only 5 or 6 other guests, then I understood that they already prepared few bowls of noodles and didn’t want to cook more. I met the GM and he was so kind to give me the opportunity to check out whenever I wanted, but then the front desk asked me to leave my room maximum within 2pm. I paid almost 6000 RMB per night and I think that for this price the hotel should offer a better service. Anyway I strongly recommend to book the pool suite and to enjoy the comfort of the room!
Response from Property: Dear Guest,I would like to show our appreciation for staying with us, and for sharing your experiences, thank you.We know that your interactions with our colleagues can define your hotel stay, and we strive to provide a unique service experience that is anticipatory to the highest degree and personalized to the occasion. To ensure that our guest experience remains at the level we expect, we have undertaken additional training exercises to improve our service delivery in this important area. Hope to welcome you back home at Hotel éclat Beijing in the near future.Please do reach out at any time at dany.luetzel@eclathotels.com for any further comment.With my warmest and personal regards,Dany Lützel General Manager Hotel Éclat Beijing
Mareike
Swiss Chalet
Stayed in 2022年8月
Travel with friends
14 review
5.0/5
Outstanding
Posted on 2022年8月14日
Outstanding hotel and service
Response from Property: Dear Guest, Thank you for your recent stay at Hotel Éclat Beijing. I hope that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Look foward to welcoming you back soon. Yours sincerely, Dany Lützel General Manager Hotel Éclat Beijing
Armand Jacobus
Superior Deluxe Room (Double Bed) (Terrace)
Stayed in 2021年8月
Couples
3 review
5.0/5
Outstanding
Posted on 2021年10月2日
An unusual and beautifully appointed hotel with impeccably clean rooms and excellent service. We had the set menu dinner in the hotel restaurant and it was really good and very reasonably priced. Recommended.
Response from Property: Dear Guest,Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Éclat experience.Dany LützelGeneral ManagerHotel Éclat Beijing