To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(660)
Positive reviews(647)
Reviews with photos/video(30)
Classy environment(34)
Easy to get around(32)
Friendly front desk staff(28)
Convenient parking(20)
Many amenities(15)
Delicious breakfast(13)
Perfect for business trips(9)
Stayed multiple times(7)
Negative reviews(13)
Guest User
Double Room A
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 9, 2024
had a great time for the second time, people and workers are very friendly and cool, i definitely had a good day and night, I give it a 10/10
Response from Property: Dear guests: Hello! Thank you for your full five-point praise of us. We will continue to work hard with your encouragement and support. I believe we will do better! The hotel is located between the East 4th Ring Road and the East 5th Ring Road, with convenient transportation. There is a bus stop opposite, and you can reach the nearest subway entrance in a 15-minute walk. It is very convenient to travel. We sincerely look forward to your visit again! Hotel General Manager: JILL
Ceasar
Double Room A
Stayed in Jul 2022
Solo travelers
52 review
5.0/5
Outstanding
Posted on Aug 11, 2022
Good place to stay. It us close to the attractions
Response from Property: Thank you for your recognition. Welcome to the hotel next time. General manager Joyce.
Guest User
Double Room A
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Mr. Wang's service is very good. It is clean and hygienic. Free throat tea and sticky notes are provided.
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you for your wonderful review! We are very honored that you are so satisfied with your stay. Regarding the excellent service provided by Mr. Wang, we promise to continue to improve and strive to maintain high standards of professional service. Environmental hygiene is the core of our work. In response to the praise of guests, we will pay more attention to details and continue to improve to ensure that every guest's living environment is clean and tidy. Free throat tea and sticky notes, our goal is to provide a convenient and comfortable experience. The service awareness that we are proud of will be strengthened to meet the needs of every guest. We look forward to more opportunities to provide you with a unique stay experience. Thank you again for your recognition and hope to meet you again in the future. Hotel General Manager: JILL
Guest User
Double Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The room is clean and tidy, there is no odor, the service is warm, the travel is convenient, the buffet breakfast is rich, it is a very good stay experience, I will come again next time I go on a business trip, very satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your satisfactory evaluation. Our team is honored to provide you with such a pleasant accommodation experience. Your praise is the best recognition of our work. Regarding your suggestions, we will regularly review and improve our facilities and services. If you come back on your next business trip, we promise to welcome you with better services and continue to provide an accommodation experience that meets your expectations. Thank you especially for your valuable suggestions, which give us the opportunity to grow and improve. I hope you can choose to work with us again to create more wonderful moments. Once again, we express our most sincere gratitude and good wishes! Hotel General Manager: JILL
Guest User
Guestroom (2 beds)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The room is clean, the housekeeper is very serious, the front desk clerk is very enthusiastic, the room is equipped with sticky notes and pens, which is very convenient, the front desk at the check-in counter has warm tea, which is delicious, there is a free parking lot, and the transportation is also very convenient. I will come again.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your wonderful comments and satisfactory experience! We are honored that your affirmation is the most valuable encouragement to each of our employees. Regarding the service details you mentioned, such as sticky notes and pens, and warm tea at the front desk, we are well aware that these thoughtful details can greatly enhance your stay experience. In the future, we will further optimize to ensure that such items are always sufficient to meet the needs of every guest. In addition, we are very proud of the praise for free parking and convenient transportation, and will continue to maintain and optimize our facilities to provide better travel convenience. Your satisfaction is a huge driving force for our continuous pursuit and upgrading of services. We look forward to welcoming you again in the near future and continue to provide you with excellent, comfortable and enthusiastic services. Thank you for your choice and trust, and wish you a happy life! Hotel General Manager: JILL
Guest User
Family Room
Stayed in Sep 2024
Couples
32 review
2.8/5
Posted on Oct 1, 2024
The room is average, shared with the hotel next door, the price is high! The air conditioning is not very comfortable! The toothbrush is rubbish... it is recommended to bring your own! It should be an older hotel. In short
Facilities: old facilities, average service
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for taking the time to give us feedback. Although this hotel and the hotel next door belong to the same property building, they are two different hotels with different decoration styles. We sincerely apologize for the air conditioning problem you mentioned and have recorded it. We have notified the relevant departments to make rectifications. We have also communicated with the boss about the disposable toothbrushes. We will continue to work hard to improve the hotel environment and look forward to bringing you a better experience when you visit again. Thank you again for your recognition of the hotel's service attitude. The hotel is located between the East Fourth Ring Road and the East Fifth Ring Road, with convenient transportation. There is a bus stop opposite and a 15-minute walk to the nearest subway entrance. Hotel General Manager: JILL
Guest User
Double Room A
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Very clean, the service is very polite. I will choose this place again next time. . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for your valuable evaluation. We are very happy to provide you with a clean and comfortable environment, as well as recognition of our service attitude. Your satisfaction is our motivation, and we look forward to your visit again! The hotel is located between the East Fourth Ring Road and the East Fifth Ring Road, with convenient transportation. There is a bus stop opposite, and it takes 15 minutes to walk to the nearest subway entrance, which is very convenient for travel. Hotel General Manager: JILL
TianshuEpic
Double Room A
Stayed in Dec 2024
Family
2 review
1.5/5
Posted on Dec 13, 2024
This review should have been a full one star, because the sound insulation was so poor that I hardly slept.
I think the old hotel building has poor sound insulation, which is an objective reason that I can understand, but since you know this objective reason exists, at least you should train the employees to speak more quietly when working, right? My room is next to the linen room, and the two aunts were working and talking in the middle of the night, and in the morning, they were working and chatting, and their voices were the same as if they were lying next to me. This kind of noise is completely made by the employees. I think you, as a service industry, cannot justify the lack of management by the hotel.
The only reason for three stars is that the guy at the front desk apologized very sincerely when checking out. He alone deserves three stars. If the others are not rectified, I can only say that they are worth zero points.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your evaluation of our hotel in your busy schedule. We are very sorry for the bad stay experience. We have fed back the problem you mentioned to the relevant department, and the room manager has retrained the room attendants. Thank you again for your recognition of the service attitude of the front desk guy. I hope you can give us another chance to serve you! Customer satisfaction is the most important thing for us. There are waiters at the hotel front desk 24 hours a day. If you have any questions during your stay, you can contact us at any time to help you solve them. The hotel staff is committed to providing professional and quality services to every guest who comes to the store. Your satisfaction is our pursuit, and we look forward to your stay again! Hotel General Manager: JILL
LpyEllen
Superior Room (2 beds)
Stayed in May 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Came to Beijing on a business trip and chose this hotel closest to my workplace.
I have to say that my taste is good.
The room is not small and it is not cramped.
I have been staying in this hotel for four days in Beijing.
The sheets and quilts are very comfortable.
The guy at the front desk is also very nice.
I will choose this hotel next time I come on a business trip.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您的高度評價,我們很欣慰能為您提供優質的住宿體驗。您的認可是對我們服務團隊的鼓勵,我們將繼續努力保持高標準的衞生條件和服務態度,期待您再次光臨,再次感受我們的熱情服務。酒店總經理:JILL
Guest User
Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The waiters were very enthusiastic, the room was clean and tidy. Seeing that we had many children with us, the two managers in the room and at the front desk gave us an extra bed. The throat-soothing tea was delicious. When the children checked in, the front desk lady gave them a refrigerator magnet with the Great Wall of China on it, which was very commemorative. They also reminded us that the weather was hot when we went out to play, and gave us mineral water to take with us. In short, the service was excellent, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello~ Thank you for meeting you in the hotel and thank you for your recognition. All our staff are encouraged by your praise. At the same time, we are constantly working hard to do better. I believe we will do better in the future and sincerely look forward to your visit again. I hope that your stay again will bring you different surprises and touches! Hotel General Manager: JILL
Guest User
Guestroom (2 beds)
Stayed in Nov 2024
Other
1 review
4.8/5
Amazing
Posted on Nov 13, 2024
The hotel is in a very good location, opposite the Civil Aviation Hospital, next to a large supermarket, and near the Huguo Temple. The snacks are very delicious. The front desk staff is very enthusiastic. They added the corporate WeChat and sent fruit and yogurt, which is very considerate. The room is very comfortable, clean and tidy, with complete facilities. The room is equipped with sticky notes for easy recording. The hotel breakfast is also good, and the front desk is Jiqing's meticulous and thoughtful service. The service is very considerate. I am very satisfied with this accommodation experience. The service is particularly good. I highly recommend it and will stay again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback on the hotel service. We are honored to provide you with a comfortable and convenient accommodation experience, especially paying more attention to details, and are committed to providing you with caring care when you relax or work. In order to ensure that every guest not only experiences comfort and convenience, but also feels the warmth of home, we will continue to improve our service standards and look forward to your visit again. If you have any suggestions or needs for the service, please feel free to give feedback to our service team. We will actively adopt and continuously optimize to achieve the goal of better meeting your expectations. Thank you again for your valuable opinions. Your satisfaction is our unremitting goal. Hotel General Manager: JILL
Guest User
Guestroom (2 beds)
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The hotel is in a very good location, opposite the Civil Aviation Hospital. The front desk staff is very enthusiastic and prepared warm tea. It is very considerate to add the corporate WeChat and get fruit and yogurt. The room is very comfortable, clean and tidy, with complete facilities. The room is equipped with sticky notes for easy recording. The hotel breakfast is also good, and Mr. Du at the front desk is meticulous and thoughtful. The service is very considerate and very satisfied!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback on the hotel service and hygiene. We are honored to provide you with a comfortable and convenient accommodation experience, especially paying more attention to details, and are committed to providing you with caring care when you relax or work. In order to ensure that every guest not only experiences comfort and convenience, but also feels the warmth of home, we will continue to improve our service standards and look forward to your visit again. If you have any suggestions or needs for the service, please feel free to give feedback to our service team. We will actively adopt and continuously optimize to achieve the goal of better meeting your expectations. Thank you again for your valuable opinions. Your satisfaction is our unremitting goal. Hotel General Manager: JILL
Guest User
Guestroom (2 beds)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The service staff was great, especially Mr. Du, who upgraded the room for free. The room was clean. There was warm tea at the front desk. It was very comfortable to drink a cup of warm tea in cold weather. It is worth mentioning that there was a robot named Xiaokeai who delivered things, which was very convenient. There is a free parking lot and convenient transportation. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation of our hotel. Your praise is the greatest recognition for us. We will continue to provide high-quality services and facilities to make your every stay perfect. Hotel General Manager JILL
Guest User
Double Room A
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The hotel's check-in experience was very pleasant. The hotel's location is very convenient, the transportation is convenient, and the surrounding facilities are complete, which brought great convenience to my travel. The front desk staff was very enthusiastic and professional, and the quick check-in experience made me feel very intimate. The room was very comfortable, clean and tidy, and the facilities were very complete. The bed was particularly comfortable, and the warm tea at the front desk made me feel the hotel's care. The hotel's breakfast was good, the environment was clean, and Mr. Qing at the front desk provided meticulous and thoughtful service, making people feel at home. The check-out process was also very smooth, and the service was still thoughtful, making people feel the high standards and high-quality service of the entire hotel. In short, I was very satisfied with this accommodation experience. The service, environment and facilities exceeded my expectations! And there is free parking. I recommend everyone to come here to experience it, and I will choose to stay again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your wonderful review! We are very honored that you are so satisfied with your stay. We promise to continue to improve and strive to maintain high standards of professional service. Environmental hygiene is the core of our work. In response to the praise of guests, we will pay more attention to details and continue to improve to ensure that every guest's living environment is clean and tidy. Free throat tea, our goal is to provide a convenient and comfortable experience. The service awareness we are proud of will be strengthened to meet the needs of every guest. We look forward to more opportunities to provide you with a unique stay experience. Thank you again for your recognition and hope to meet you again in the future. Hotel General Manager: JILL
Xingxiangxiaozhenren
Guestroom (2 beds)
Stayed in May 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 9, 2024
Advantages: 1. Separate wet and dry areas in the bathroom; 2. The water in the shower is very large; 3. Safe and bathrobe are provided; 4. Convenient transportation; 5. Clean and tidy.
Disadvantages: 1. You need to ask for toothbrush and toothpaste (maybe due to local policy); 2. The mattress is easy to move.
Finally, I would like to thank the lady at the front desk at around 11:00 on May 9 for delaying check-out for one hour for free, which solved my problem.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Yitel Beijing Chaoyang Joy City Media University Caiman Street among many hotels. We are very happy to provide you with a satisfactory stay experience. Thank you for your recognition of our staff. Due to the restrictions of the hotel's plastic restriction order, disposable toothbrushes and other items are not placed in the room, but a large number of toiletries are available at the front desk. The hotel is located between the East Fourth Ring Road and the East Fifth Ring Road, with convenient transportation. There is a bus stop opposite and a 15-minute walk to the nearest subway entrance. We sincerely look forward to your visit again! Hotel General Manager: JILL