Heyi Hotel

Heyi Hotel Reviews

Heyi Hotel

No.176 Chaoyang Road (GaoJing), Chaoyang District, Beijing, 100025, ChinaView Hotel Details
Heyi Hotel
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Heyi Hotel Guest Reviews

4.7/5
Outstanding
574 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(574)
Positive reviews(564)
Reviews with photos/video(29)
Classy environment(41)
Friendly front desk staff(28)
Easy to get around(27)
Awesome amenities(26)
Convenient parking(15)
Stayed multiple times(8)
Perfect for business trips(7)
Delicious breakfast(6)
Negative reviews(10)
Guest User
Double Room A
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on 9 Feb 2024
had a great time for the second time, people and workers are very friendly and cool, i definitely had a good day and night, I give it a 10/10
Response from Property: Dear guests: Hello! Thank you for your full five-point praise of us. We will continue to work hard with your encouragement and support. I believe we will do better! The hotel is located between the East 4th Ring Road and the East 5th Ring Road, with convenient transportation. There is a bus stop opposite, and you can reach the nearest subway entrance in a 15-minute walk. It is very convenient to travel. We sincerely look forward to your visit again! Hotel General Manager: JILL
Ceasar
Double Room A
Stayed in Jul 2022
Solo travelers
61 review
5.0/5
Outstanding
Posted on 11 Ogo 2022
Good place to stay. It us close to the attractions
Response from Property: Thank you for your recognition. Welcome to the hotel next time. General manager Joyce.
Guest User
Double Room A
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 5 Sep 2024
Very clean, the service is very polite. I will choose this place again next time. . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for your valuable evaluation. We are very happy to provide you with a clean and comfortable environment, as well as recognition of our service attitude. Your satisfaction is our motivation, and we look forward to your visit again! The hotel is located between the East Fourth Ring Road and the East Fifth Ring Road, with convenient transportation. There is a bus stop opposite, and it takes 15 minutes to walk to the nearest subway entrance, which is very convenient for travel. Hotel General Manager: JILL
LpyEllen
Superior Room (2 beds)
Stayed in Mei 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on 8 Ogo 2024
Came to Beijing on a business trip and chose this hotel closest to my workplace. I have to say that my taste is good. The room is not small and it is not cramped. I have been staying in this hotel for four days in Beijing. The sheets and quilts are very comfortable. The guy at the front desk is also very nice. I will choose this hotel next time I come on a business trip.
Original TextTranslated by Google
Guest User
Double Room
Stayed in Mei 2024
Family
1 review
5.0/5
Outstanding
Posted on 4 Jun 2024
The waiters were very enthusiastic, the room was clean and tidy. Seeing that we had many children with us, the two managers in the room and at the front desk gave us an extra bed. The throat-soothing tea was delicious. When the children checked in, the front desk lady gave them a refrigerator magnet with the Great Wall of China on it, which was very commemorative. They also reminded us that the weather was hot when we went out to play, and gave us mineral water to take with us. In short, the service was excellent, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello~ Thank you for meeting you in the hotel and thank you for your recognition. All our staff are encouraged by your praise. At the same time, we are constantly working hard to do better. I believe we will do better in the future and sincerely look forward to your visit again. I hope that your stay again will bring you different surprises and touches! Hotel General Manager: JILL
Xingxiangxiaozhenren
Guestroom (2 beds)
Stayed in Mei 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on 9 Mei 2024
Advantages: 1. Separate wet and dry areas in the bathroom; 2. The water in the shower is very large; 3. Safe and bathrobe are provided; 4. Convenient transportation; 5. Clean and tidy. Disadvantages: 1. You need to ask for toothbrush and toothpaste (maybe due to local policy); 2. The mattress is easy to move. Finally, I would like to thank the lady at the front desk at around 11:00 on May 9 for delaying check-out for one hour for free, which solved my problem.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Yitel Beijing Chaoyang Joy City Media University Caiman Street among many hotels. We are very happy to provide you with a satisfactory stay experience. Thank you for your recognition of our staff. Due to the restrictions of the hotel's plastic restriction order, disposable toothbrushes and other items are not placed in the room, but a large number of toiletries are available at the front desk. The hotel is located between the East Fourth Ring Road and the East Fifth Ring Road, with convenient transportation. There is a bus stop opposite and a 15-minute walk to the nearest subway entrance. We sincerely look forward to your visit again! Hotel General Manager: JILL
Guest User
Double Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 5 Sep 2024
Very clean hotel, very close to Chaoyue, very convenient for meeting friends for dinner. The cleaning work is very good and meticulous, and I feel very good when I return to the room very late. The attitude of the front desk staff is also very good, and it is very convenient to borrow umbrellas and water.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your recognition of our hotel service and environment. Your satisfaction is our constant goal. We look forward to providing you with quality services again in the near future. The hotel is located between the East Fourth Ring Road and the East Fifth Ring Road, with convenient transportation. There is a bus stop opposite and a 15-minute walk to the nearest subway entrance, which is very convenient for travel. The hotel is a mid-to-high-end brand under BTG. Thank you for your recognition. We will move towards higher goals with your encouragement and sincerely look forward to your visit again! Hotel General Manager: JILL
Tutoushazi
Double Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 3 Sep 2024
The rooms at Yitel Hotel are clean and tidy, all facilities are neatly arranged and in order, the service is warm and thoughtful, the environment is elegant and quiet, and transportation, shopping and dining are extremely convenient. It is an ideal and satisfactory choice for a business trip and rest!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable evaluation. We are very happy to provide you with a clean and comfortable environment and to recognize our service attitude. Your satisfaction is our motivation and we look forward to your visit again! The hotel is located between the East Fourth Ring Road and the East Fifth Ring Road, with convenient transportation. There is a bus stop opposite and a 15-minute walk to the nearest subway station, which is very convenient for travel. Hotel General Manager: JILL
Yijiyoukexiaoliu
Superior Double Room
Stayed in Ogo 2024
Other
4 review
5.0/5
Outstanding
Posted on 1 Sep 2024
The sanitation is clean and tidy, the waiter Xiao Wang is very friendly, and the environment is beautiful and natural
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your valuable evaluation. We are very happy to provide you with a clean and comfortable environment, as well as the recognition of Xiao Wang's excellent service. Your satisfaction is our motivation, and we look forward to your visit again! The hotel is located between the East Fourth Ring Road and the East Fifth Ring Road, with convenient transportation. There is a bus stop opposite, and it takes 15 minutes to walk to the nearest subway entrance, which is very convenient for travel. Hotel General Manager: JILL
Guest User
Guestroom (2 beds)
Stayed in Ogo 2024
Family
2 review
5.0/5
Outstanding
Posted on 19 Ogo 2024
The room is clean and hygienic. Warm tea is given when you check in, and souvenirs are given when you check out.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing the Yitel - Beijing Chaoyang Joy City University of Communication Caiman Street Store among many hotels. We are very happy to provide you with a satisfactory stay experience. We also thank you for your recognition of our service and room hygiene. The hotel is located in the east The transportation is convenient between the Fourth Ring Road and the East Fifth Ring Road. There is a bus stop opposite and you can walk to the nearest subway station in 15 minutes. It is very convenient to travel. The hotel is a mid-to-high-end brand under BTG. Thank you for your recognition. We will take your encouragement and move towards higher goals. We sincerely look forward to your visit again! Hotel General Manager: JILL
Kuailechibang
Double Room
Stayed in Ogo 2024
Booked for others
14 review
5.0/5
Outstanding
Posted on 8 Ogo 2024
Booked a hotel for the elderly! The hotel is behind a gas station! Very quiet, suitable for the elderly! Transportation is also convenient! The room hygiene is also great!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Yitel Beijing Chaoyang Joy City Media University Caiman Street among many hotels. We are very happy to provide you with a satisfactory stay experience. Thank you for your recognition of our services and your satisfaction with the surrounding environment and transportation of the hotel. The hotel is located between the East Fourth Ring Road and the East Fifth Ring Road, with convenient transportation. There is a bus stop opposite and a 15-minute walk to the nearest subway entrance, which is very convenient for travel. The hotel is a mid-to-high-end brand under BTG. Thank you for your recognition. We will move towards higher goals with your encouragement and sincerely look forward to your visit again! Hotel General Manager: JILL
Guest User
Family Room
Stayed in Jul 2024
Family
8 review
4.5/5
Great
Posted on 3 Ogo 2024
The room is too small, and the subway transportation and surrounding facilities are not convenient!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable feedback. We noticed that you were dissatisfied with the size of your room and the inconvenience to transportation and surrounding facilities, and we sincerely apologize for this. Your opinions are important to us and we will use them as an important reference to improve our services. We look forward to welcoming you back again in the future with better facilities and services to bring you a better stay experience. Hotel General Manager JILL
77a77
Superior Double Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on 15 Jul 2024
The sanitation services are very good. Mr. Wang at the front desk provides very good service. There are free umbrellas when it rains and free small fans when the weather is hot.
Original TextTranslated by Google
Response from Property: Dear guest, hello~ Thank you for meeting you in the hotel and for your recognition of our services. All our staff are encouraged by your praise. At the same time, we are also working hard to do better. I believe we will do better in the future and sincerely look forward to your visit again. I hope that you will be surprised and touched again when you stay again! Hotel General Manager: JILL
Anonymous User
Superior Double Room
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on 11 Jul 2024
I have always stayed at Yitel before, and the best experience I had was that the personality was high and the room was clean and tidy. However, the room price has increased by nearly 200 this time.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for choosing to stay in our hotel again and for your high recognition of the previous experience. We attach great importance to your feedback, especially the room rate adjustment seems to have affected your budget. We are deeply sorry for this. We promise to use your feedback as a driving force for improvement. We will do our best to ensure the balance between price and service experience, and return to every guest with a service concept of high quality and more reasonable price. When it comes to room standards, we will continue to maintain and optimize hygiene and service details, and continue to improve the standard of "clean and tidy" to ensure that it becomes the core of every stay experience. We are well aware that increasing room rates during the summer vacation is an important decision that needs to balance profits and sustainability in the development of the company. However, during this period, your satisfaction and expectations are always the focus of our attention. We promise that in the future, we will promote the long-term development and growth of the hotel around the three core points of improving service quality, optimizing cost-effectiveness, and continuously listening to and responding to customer voices. In every change, our original intention remains unchanged-that is, to keep moving forward with your satisfaction as the core. Thank you again for your valuable opinions and support and love for the hotel. We will give feedback with positive actions, and look forward to meeting you again at that time, and hope that we can give you a better accommodation experience at that time. Sincere thanks, JILL Hotel General Manager
dy150212
Double Room
Stayed in Jun 2024
Business travelers
67 review
2.0/5
Posted on 27 Jun 2024
The room is very small. The toiletries used are very poor. There is a sensor light in the room that keeps turning on for no reason. It makes it difficult to sleep.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing us among many hotels. It is a great honor to serve you! We are deeply sorry that we were not able to bring you a good stay experience due to the toiletries and the induction lights in the room during your stay. We hope you can give us another chance to serve you! Customer satisfaction is the most important thing for us. The hotel is opposite the Civil Aviation Hospital, located in a bustling business district, and Chaoyang Joy City Shopping Mall is nearby. The comfortable, quiet, warm and simple accommodation space is the lifestyle that our hotel staff is committed to creating for you. The hotel has free parking. I wish you a happy life! Hotel General Manager: JILL