Lavande Hotels (Beijing Xueyuan Road Liudaokou Metro Station) Reviews
Lavande Hotels (Beijing Xueyuan Road Liudaokou Metro Station)
Building 2, Xinchenli Commercial Plaza, No.8 Zhichun Road, Haidian District, Beijing, ChinaView Hotel Details
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Lavande Hotels (Beijing Xueyuan Road Liudaokou Metro Station) Guest Reviews
4.8/5
Excellent
2190 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2190)
Positive reviews(2143)
Reviews with photos/video(434)
Classy environment(218)
Friendly front desk staff(168)
Easy to get around(117)
Near shopping area(80)
Convenient for shopping(80)
Delicious breakfast(49)
Perfect for business trips(41)
Excellent room layout(27)
Negative reviews(47)
Vincent
Superior Double Room
Stayed in Jun 2024
Business travelers
9 review
Great
Posted on Jul 15, 2024
Always a pleasure to return to this hotel. Many restaurants nearby, quiet, walking streets one block away - excellent for an evening run.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Superior Double Room
Stayed in Aug 2023
Solo travelers
6 review
Posted on Sep 26, 2023
It was good hotel right next to bus station, but little far from center and metro,
About smell, it was like lavander flower, and every shop was near and cheap.
Breakfast was not bad.
There had a window but faced a wall of next building,
Music can be played by bluetooth in a room and toilet, tv had only chinese channels no netflix or foreign channels
Its recommended for travelers like go in go out
Havent had time to took pictures of hotel, there was chain markets like xiaomi, supermarkets etc..
Response from Property: Dear guests, thank you for your love and recognition of Lavande Hotel. The hotel has always strived to create a comfortable, comfortable, relaxing and enjoyable experience for guests, and we will actively respond to your suggestions, hoping that we can add joy and emotion to your holiday. We look forward to welcoming you again!
YONG ANN
Superior Double Room
Stayed in May 2023
Couples
2 review
Very Good
Posted on Jun 26, 2023
Definitely recommended as my first experience with Lavender Hotel. Reasonable price with quality room facilities. Service attendees are also very friendly and helpful.
Response from Property: I am really excited to see the simple and profound praise from the guest officers, and I also recognize our service so much that Lavande Hotel provides the most considerate and meticulous service for each guest officer, bringing each guest an over-valued experience . Lavande Hotel is a hotel full of youth and vigor. It shows the unique charm of the hotel to the guests with simple style and warm and considerate service. The guest's encouragement is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time
Anonymous User
Deluxe Room (2 Beds)
Stayed in May 2023
Family
1 review
Outstanding
Posted on Jun 29, 2023
The hotel was wonderful, I had wanted to be near the universities and this was only a 10 minute drive away. The hotel was under renovation but the amenities and room were clean. The staff were friendly and helpful even with my basic Chinese level, and they even have a washing machines and dryers that you can use in the hotel. The hotel is also next to a shopping mall with a supermarket so it is convenient to buy your own fresh food. I would recommend!
Response from Property: Dear guest, thank you very much for choosing Lavande Hotel and taking the time to give us your review. Fenger is very happy. Thank you very much for choosing Lavande. We are very grateful that every guest who has stayed at Lavande will share this Share good feelings with their friends, so that more friends can share comments with us. I am very glad that you have experienced Fenger's hospitality, and we will definitely make persistent efforts. Your satisfaction is the direction we have been paying attention to. We hope to provide every guest with perfect service. We look forward to your visit again and wish you a happy life.
yasinali99
Superior Double Room
Stayed in May 2023
Business travelers
1 review
Very Good
Posted on Jun 5, 2023
The check-in process is slow and the room is smaller than the exception and for the double room they only provide one key but overall experience is good.
Response from Property: (This comment is personally replied by the general manager) Dear guest, hello! Thank you very much for your stay and detailed feedback. It is precisely because customers like you constantly care and supervise us that we can continuously identify problems in our work, make corrections, and make progress. From your feedback, we regret to see that this stay did not meet your expectations. We apologize for any inconvenience caused. The hotel management attaches great importance and has conducted a serious investigation and timely rectification. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to your next visit!
LI
Superior Double Room
Stayed in Nov 2023
Family
2 review
Great
Posted on Mar 24, 2024
The hotel is good and the location is worth for money. Will stay again next time.
Response from Property: Hello, distinguished guests! Thank you very much for choosing to stay at the Lifeng Hotel and making comments. We apologize for the problems you encountered during your stay. Lifeng is served by countless small details in all aspects. We will keep improving, try to do better, I hope you can feel at home every time you stay in Lifeng, your comments are the motivation for all our staff to seek better service quality, we will continue to comb the various service links and improve, in order to return the support of the hotel guests, sincerely look forward to your visit again!
HSIEH
Superior Double Room
Stayed in Jul 2023
Solo travelers
1 review
Outstanding
Posted on Sep 7, 2023
Very nice
Response from Property: simple words of praise will also produce great power, Maple is encouraged again, instantly full of power, ah, can't stop at all, let the Maple release to the fullest Congratulations on having this pleasant check-in experience, congratulations to Feng'er herself is another passerby to turn fans. It's really wonderful to have such happy and beautiful things happen on such a happy day.
Guest User
Family Room (Projection + Mini Fridge)
Stayed in Jul 2024
Other
7 review
Outstanding
Posted on Aug 24, 2024
好👌
The best in the world.
Response from Property: 感謝親的好評，麗楓是一個待客如鄰里，有情有義有温度的酒店品牌，讓所有的麗楓客人在麗楓酒店獲得一種別具一格的旅途體驗和人生體驗，是楓兒們的服務宗旨，為此楓兒們也會更加努力，讓客官在這裏猶如在自己家裡一樣方便自在，我們的信任待客，快速退房，會給楓友帶來方便快捷，您的滿意是我們不懈的追求，期待和客官在麗楓的下一次相遇哦
To See The World
Superior Double Room
Stayed in Jun 2023
Business travelers
3 review
Outstanding
Posted on Jul 23, 2023
Very good location. Friendly and willing staff members. Very clean and reliable room service. Will book again.
Response from Property: Nature, sincerity, and amiability are the tenets that Fenger will always pursue. Each of our rooms is equipped with an independent air purifier, aroma diffuser and Lavande lavender-themed fresh and elegant design to provide you with a comfortable staying experience. Looking forward to meeting you again!
SoloM
Superior Double Room
Stayed in Jun 2023
Solo travelers
11 review
Posted on Jul 18, 2023
The staff were friendly and helpful. The room was dusty and there was no hot water available whenever I needed to take a shower.
Response from Property: 本條點評由總經理親自回覆）尊敬的貴賓， 為您帶來不好的入住體驗， 我們深表歉意。在您入住酒店期間， 房間有任何設施設備方面的問題您可以隨時呼叫服務員，我們 24 小時待命為您解決問題，關於房間 設施問題，酒店工程部門已加強維修，確保您下次入住不會再出現此類問題，為您帶來的不便我們深感抱歉。
Jinn Lugan
Superior Double Room
Stayed in May 2023
Booked for others
1 review
Posted on Jul 1, 2023
Whoever wants something stolen can booking to stay here. my papa ‘s shoes put on the room with locked and we go travel when we came back the shoes disappear, hotels don’t have any responsible and helping.
Response from Property: （本條點評由總經理親自回覆）尊敬的貴賓， 為您帶來不好的入住體驗， 我們深表歉意。酒店客房服務員都是經過專業培訓上崗，在對每一間房續住打掃時，都有進出時間記錄，也盡力為您查詢客房服務員進出監控記錄，並未發現您的鞋子，我們也感到非常遺憾。您的滿意對我們十分重要， 我們也一直努力確保所有客人在我們酒店享受到滿意的體驗。再次謝謝您的點評， 真誠期待您的再次光臨。
Dr.Waqas Arshad
Superior Double Room
Stayed in Aug 2023
Business travelers
1 review
Outstanding
Posted on Sep 26, 2023
A convenient place to live
Response from Property: 親愛的賓客您好，感謝您對麗楓酒店的喜愛和認同。酒店一直努力為旅客打造自在、舒適、輕鬆、享受的體驗，您的建議我們也會積極應對，希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住！
T.mory
Elegant Queen Room
Stayed in Apr 2023
Couples
105 review
Outstanding
Posted on Jun 11, 2023
very good, nice bed.
Response from Property: 尊敬的賓客： 您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力， 相信我們一定會做的更好！ 感謝一直的支持！ 祝順安！
Guest User
Superior Double Room
Stayed in Nov 2024
Couples
4 review
Outstanding
Posted on Dec 30, 2024
Facilities: The facilities are really good, parking is also free, there is a small refrigerator in the room, and it is very quiet.
Hygiene: The hygiene is very clean. As soon as you enter the room, the sheets and quilt covers are very clean. As soon as you enter the room, it is quite warm.
Environment: The environment is very good. It is right next to Shengxi No. 8. It is a very convenient hotel with a very good environment.
Service: The service is very good. Because we arrived late for the movie, the front desk brother called us to tell us what time we would arrive and upgraded our room type. It was really considerate. I give a big thumbs up to the brother. The beautiful girl at the front desk today also provided very good service. She forgot to take the parking ticket when parking and went back to get it. She was very patient. I will stay here next time.
Original TextTranslated by Google
Response from Property: Thank you for your praise. Lavande is a hotel brand that treats guests like neighbors, is affectionate, and warm. It allows all Lavande guests to gain a unique travel experience and life experience at Lavande Hotel. This is the service of Lavande. Purpose, for this reason, Feng'er will work harder to make guests feel as comfortable and comfortable here as if they were at home. Our trustworthy hospitality and quick check-out will bring convenience and speed to Feng'er friends. Your satisfaction is our unremitting pursuit, I look forward to meeting you next time at Lavande.
Guest User
Superior Double Room
Stayed in Nov 2024
Other
2 review
Outstanding
Posted on Dec 16, 2024
The first room's anti-theft lock was broken. I reported it to the front desk, and they immediately changed my room and provided a very delicious free breakfast. The service attitude was good and the environment and sanitation conditions were also very good. Overall, I was very satisfied
Original TextTranslated by Google
Response from Property: Thank you for your praise. Lavande is a hotel brand that treats guests like neighbors, is affectionate, and warm. It allows all Lavande guests to gain a unique travel experience and life experience at Lavande Hotel. This is the service of Lavande. Purpose, for this reason, Feng'er will work harder to make guests feel as comfortable and comfortable here as if they were at home. Our trustworthy hospitality and quick check-out will bring convenience and speed to Feng'er friends. Your satisfaction is our unremitting The pursuit, I look forward to meeting you next time at Lavande.