Beijing Lezai Nanluo Boutique Hotel Reviews

Service by the staff was excellent. Was surprised to find that they provide complimentary laundry service. They lost one of my socks, but promptly compensated me with two brand new pairs the next day. Breakfast was decent for a boutique hotel. Can’t beat the location - in the middle of Nan Luo Gu Xiang. But if you’re using Didi, you’re better off getting dropped off / picked up on the main streets and then take a 5min walk into the hotel. Alleyways are too narrow for most cars. They have a rooftop area accessible by all guests. Amazing view - you can see almost all the surrounding hutongs.

Impeccable service! Receptionist /staff are so friendly and courteous. We had a memorable stay here. Thanks for gifting us with beautiful teaset. And thanks for serving us the most delicious dessert and tea

Very impressed with the entire setup and hospitality. Loved every minute of our stay. Convenient shopping street just outside. Vibrant location but not too busy. Rooms were large and comfortable.

The hotel is located in the middle of shopping and dining street which makes it perfect for travellers. Although it is located at a good location, there is not noise from outside. The environment of the hotel is very calm and authentic. The service provided by the staffs is excellent. All the staffs we met are so nice. Will definitely recommend to my friends.

We are a family of 6 including the elderly and kids. We enjoyed the stay in Lezai very much. Lezai is very responsive on the queries we have even before the stayed. They help us arrange transport and even book the tickets for Forbidden city when we cant get thought the on line purchase. We would like to thanks to 小闫 where she always check on us and help us purchase some necessity even in the midnight. The location of the hotel is great where we can walk to a few famous itineraries like 南锣古巷 and 鼓楼. Train is within walking distance too. Breakfast and tea time spread is good and delicious. Highly recommend this hotel to those want to explore the city with the kids and elderly.

Hospitality at the hotel was fantastic, with staff go beyond our expections. We booked one bedroom for 2 kids & 2 adults and was upgraded to two queen size beds. We was given piping hot soup, sandwiches, fruits & beverages upon reaching as the weather was very cold. They also ensured that our kids are feeling warm & cosy as well. Each time when we came back from our day out, they offered to make us hot dumpling soup! That was very nice of them. On our last night with Le Zai, they even helped us arranged a car for pick up just right outside their accommodation (their alley is very small by the way). As we have a train to catch early in the morning (before breakfast was even open), the staff packed breakfast (bread, milk & fruits) for us so we can have it on our way to our next destination. I will never hesitate to recommend my friends to book Le Zai when in Hutong. One of the best and left us a great experiences. Thank you staffs of Le Zai!

hidden gem in ancient peking hutong! pretending to be a local and be immersed in original peking. modern facilities mixed with exotic traditional decorations. staffs are more than welcome!

We received an extraordinary warm welcome. The room exceeded our expectations by far, we even had a little terrace. It’s a great area and location to stay. The breakfast was very delicious. We would return anytime.

Convenient Place as it is just at Nanluogu Xiang, friendly hotel staff to accommodate with every request. Worthy to stay!!!

This is a cozy boutique hotel set within old traditional buildings. Location is right in center of the popular Nanluoguxiang shopping street. Few minutes walk from the subway. We travelled as 3 couples (6 adults), so we booked the family suite which was advertised as 3 beds in 1 suite suitable for 6 adults. Unfortunately the description of this suite was a little lacking and we realised that it is actually 2 beds in the living room without separating walls or doors while the 3rd bed is in the upstairs loft. And there is only 1 bathroom in the loft for the whole suite. The shower had hot water but pressure was not as strong as we liked. The suite comes with a pantry with fridge, electric hob, kettle and washing machine (laundry detergent pods included). And all of these including the snacks and drinks are complimentary. The staff will take your clothes to the dryer for you and placed them back in your room when done. They also offer complimentary coffee / tea all day in the dining room with some simple snacks. Breakfast is a mix of simple western and chinese options (like beef noodle and wonton soup). Yummy and adequately satisfying to start the day. We also loved that they offered small complimentary accessory items like heat packs to warm your hands, lighters, nail clippers, etc. What the suite lacked, the staff made up in abundance. For a small boutique hotel, the service was amazing. Even with the language barrier, the staff were always smiling and willing to help make our stay as comfortable and worry-free as possible. We like to praise a staff in particular, Xiaoyan. We dealt with her more than others and she was the best. We had trouble hailing cars to get around the city, so she offered to book the cars for us using her personal account. She then paid for the car hire with her own money first and trusted us to then pay her back at a later time at our convenience. And on the day of our checking out, we needed to send our luggage to another hotel while we continued on our tour. Again Xiaoyan and her colleagues, helped to arrange a car to take our luggage to the next hotel. And because we were not going with our luggage, one of her colleague offered to escort our luggage to ensure they got there safely. They did all this without us asking and without asking for any compensation (we did tip them for their helpfulness and generosity). We definitely recommend this hotel for all the complimentary services and items they offer but mostly because of the staff and service. But maybe consider booking individual rooms with attached bath.

Overall good experience Loved the afternoon tea

Cute place with an authentic experience that’s is in sync with the surroundings!

Lovely hotel, there is a spiral stair up to our room, front desk guy are so helpful. Help bring up our 2 big luggages to our room. Room are so cozy, room comes with a balcony with table for 4. Environment are so beautiful. Floor comes with warmer, so even outside is 5 degrees we don’t even feel cold. Once step outside is tourist spot with food & shop. Train station just 5 mins walk. We really love this hotel.

This is one of the best hutong hotel I stayed in!! The team is super good, makes extra effort to make us feel comfortable. Cosy place with home cooked breakfast too! Super quick in response and goes all out for us !! Keep up the good work !