Jiayue Wenjing Hotel (Beijing Universal Resort Wansheng East Subway Station)

Jiayue Wenjing Hotel (Beijing Universal Resort Wansheng East Subway Station) Reviews

Jiayue Wenjing Hotel (Beijing Universal Resort Wansheng East Subway Station)

Floor 4, block B, donghuicuiyuan community, Mazhuang village, Liyuan Town, Beijing, ChinaView Hotel Details
Jiayue Wenjing Hotel (Beijing Universal Resort Wansheng East Subway Station)
Jiayue Wenjing Hotel (Beijing Universal Resort Wansheng East Subway Station)Jiayue Wenjing Hotel (Beijing Universal Resort Wansheng East Subway Station)Jiayue Wenjing Hotel (Beijing Universal Resort Wansheng East Subway Station)
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Jiayue Wenjing Hotel (Beijing Universal Resort Wansheng East Subway Station) Guest Reviews

4.7/5
Outstanding
786 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(786)
Positive reviews(761)
Reviews with photos/video(173)
Easy to get around(119)
Perfect for kids(100)
Close to metro(91)
Friendly front desk staff(84)
Average sound insulation(44)
Nice toiletries(9)
Has facilities for children(4)
Negative reviews(25)
CR_Lim
Stayed in Mar 2024
Couples
23 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Friendly front desk staff, good location to Universal Studio, clean room and service
Response from Property: Good evening, dear guests! Thank you very much for your love of Jia Yue Wen Jing Hotel in many hotels and giving us the greatest affirmation. Your satisfaction is our greatest hope, so that every guest has a 100% experience, has been our goal. We will continue to strive to create a more comfortable accommodation environment, so that more guests are happy to come and leave satisfied. We also hope to be with you on our journey of growth. I take the hotel staff wish you a happy life, Maxell Shun Yi!
Ping Fei
Guestroom (Double bed)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 31, 2024
Stayed a night here due to its close proximity to Universal Studio Beijing. Near wangdonsheng subway station. There is a McDonald’s a few doors away. Not much eateries nearby.
Response from Property: Dear foreign friends, good afternoon! Dear Guest, Thank you very much for taking the time to share your experience with us. We are very happy that you are 100% satisfied with your experience, and your satisfaction is our greatest wish. The hotel strives to provide the most intimate and meticulous service for each guest and bring every guest a value experience. Jia Yue Wen Jing Hotel is a young and energetic hotel, with simple style, warm and considerate service to show the unique charm of the hotel. Your encouragement is the greatest support and incentive to the hotel, we will continue to serve every family, looking forward to meeting you next time, wish all the good things to meet you unexpectedly!
Jing Yi Yan
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Customer service very helpful, we are late for the bus to USB, they give the hand to help to settle our luggage. The room are big, very comfortable to stay.
Response from Property: Good afternoon, dear guests and friends! Thank you very much for loving Jiayue Wenjing Hotel among many hotels and giving us the greatest affirmation. Your satisfaction is our best hope and the goal we have been working for. Thank you for 100% of your stay experience, but also let us reap this recognized joy. We will continue our efforts to provide more clean and comfortable accommodation for more guests. I also hope to be with you on the road of our growth. The hotel provides a free shuttle service, accompanied by gifts upon arrival. And look forward to the favor of more friends. I wish you and your family peace and joy with all the staff of the hotel, and all the good luck will happen!
Guest User
Zhixiang Twin Room
Stayed in Oct 2023
Family
7 review
4.0/5
Very Good
Posted on Oct 7, 2023
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Response from Property: Good afternoon, dear guests and friends! Thank you very much for choosing Jiayue Wenjing Hotel among many hotels, and we are even more happy to share your stay experience during this important festival. Your satisfaction is our greatest wish. I am really touched to see your satisfaction. The greatest joy is to be recognized by your family. We will continue to work hard to improve our shortcomings and improve the quality of customer service and hygiene. To allow more guests to come happy and return satisfied, our growth is inseparable from the encouragement of every family member. Thank you for meeting me. May everything you think be your wish, may you be safe and happy, may your starry road be bright, and may your happiness be doubled on the occasion of the Double Festival!
T
Zhixiang Twin Room
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 3, 2024
Very clean nice cozy place. I will give 10 star
Response from Property: Good morning, dear guests and friends! Thank you very much for loving Jiayue Wenjing Hotel among many hotels and giving us the greatest affirmation. Your satisfaction is our best hope and the goal we have been working for. Thank you for 100% of your stay experience, but also let us reap this recognized joy. We will continue our efforts to provide more clean and comfortable accommodation for more guests. I also hope to be with you on the road of our growth. The hotel provides a free shuttle service, accompanied by gifts upon arrival. And look forward to the favor of more friends. I wish you and your family peace and joy with all the staff of the hotel, and all the good luck will happen!
Guest User
Zhixiang Twin Room
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Very convenient to Universal Studios! The staff is very enthusiastic! High cost performance! Recommended! There is a shuttle bus to arrive! It is also convenient to eat nearby! Drinks and snacks are also provided! The children are very happy! I will choose to stay here next time! Thank you!
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Guest User
Minion Family Room
Stayed in Jun 2024
Family
9 review
3.8/5
Good
Posted on Jun 9, 2024
Service: It's simply amazing! What did the boss do to hire such a good staff? After booking the room, I encountered some minor problems due to the temporary change of itinerary. I contacted the hotel at almost 12 o'clock in the evening, and the front desk staff immediately helped to communicate without any complaints until the problem was solved; before checking in, the errand boy helped to deliver the luggage to the hotel in advance. It rained heavily in Beijing that day, and my luggage was all wet. It was still this front desk staff who took the initiative to help me put two large suitcases in the room in advance. He told me at the first time that the suitcases were wet and the luggage inside might be wet. After obtaining my consent, he helped me unpack and air the luggage; when I checked in, I wanted to go to the pharmacy to buy anti-itching cream because my child was bitten by a mosquito and was severely swollen. It was still this staff who took the initiative to take out the herbal cream he bought from Thailand and gave it to me, so that I wouldn't go to the pharmacy alone so late... What kind of fairy service is this, what kind of fairy staff is this, I didn't have time to ask her name, thin lady wearing glasses (wearing them at night, but not during the day, haha), you are really awesome, awesome, super nice! Facilities: Not bad, all new, hot water is especially good, and it's very comfortable to take a shower. Environment: The soundproofing is extremely poor. The sound of the neighbors scolding their children and watching TV is very clear. There are not only mosquitoes in the room, but also some unknown insects. I stayed for two nights and didn't hear mosquitoes at night, but my son was bitten 24 times in total... Hygiene: The cleaning lady should have cleaned it very cleanly, but why there are so many mosquitoes is definitely a mystery Others: The hotel gave the children souvenirs when they checked in, and they can rent magic robes and wands. There is a shuttle bus, and the shuttle bus stops very close and easy to find. In addition to the driver, there was a woman on the shuttle bus, who seemed to be a tour guide. She was very exaggerated. We entered the park on June 8th. She told us on the bus that there were 100,000 people entering the park that day, and we had to buy raincoats, otherwise we would definitely get wet in the future water world. She said that even with the Express Pass, we couldn't use it all, and the Express Pass was expensive. She just recommended the guided tour she sold, 220 per person, but in fact, there were not even 50,000 people entering the park that day.
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Response from Property: Dear guests and friends, have a healthy Dragon Boat Festival! Thank you very much for choosing to stay at Jiayue Wenjing among many hotels and sharing your stay experience with us on this special holiday. Your essay-like comments made us both touched and a little sad. We are glad that you recognized the service. We have always tried our best to provide all-round services for every guest. In addition to daily necessities, the hotel also provides souvenirs, small gifts for children, silent earplugs and disposable toilet seats. It also provides There is an emergency medicine kit. We feel just like you that your child is being stared at by mosquitoes. We are also very distressed. I don’t know if you closed the screen when opening the window for ventilation. In normal rooms, we not only have regular disinfection, but also have a three-level hygiene inspection system. There should be no hygiene problems that cause mosquitoes. Mosquitoes occasionally enter the room, and we also specially equipped them with mosquito coils. Plugging in mosquito coils will have a mosquito repellent effect. We will also increase the frequency of disinfection of public areas on major streets. Regarding the sound insulation problem you reported, we also specially made sound insulation treatment on the walls during the decoration. If the windows are open, it may not be good. In addition, it is the peak tourist season in recent days, and there are relatively many children. Their childlike innocence and brilliance make us very happy, but at the same time, it also makes the environment a little noisy, which does not allow you to have a good rest environment. We Sad too. Free silent earplugs are provided at the hotel front desk, and you can get them for free. The hotel provides two cooperative shuttle buses with a total of 4 time periods. One of the shuttle buses has a tour guide service. The information they fed back is inaccurate and misleading, which is wrong. We have already communicated with our partner companies. We will also increase management in the future. No amount of advantages can make up for the regrets you have left in the experience. There is no best service, only better service. We will continue to work hard to move forward, and we will also do a good job in the details in future work, so that more family members will be happy and return with satisfaction. We sincerely look forward to having you by your side as we grow. I wish you all the good things that come your way.
Guest User
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 24, 2024
The service is great! The ordering robot will deliver it to the door of the room, and there is also a shuttle bus to Universal Studios. Very satisfied
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Response from Property: Good morning, dear guests and friends! Thank you very much for choosing Jiayue Wenjing Hotel among many hotels and leaving us a 5-point review. Your satisfaction is our greatest hope and the goal we always strive for. Thank you for your 100% stay experience. We have gained the joy of being recognized. We will continue our efforts to provide more guests with a cleaner and more comfortable accommodation environment. We also hope that you will accompany us on our journey of growth. The hotel provides free shuttle service and a souvenir upon check-in. I also look forward to the favor of more friends. Together with all the hotel staff, I wish you and your family peace and happiness, and may all good things come unexpectedly.
Guest User
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 15, 2024
This is my first time staying at this hotel. I chose it for a long time and finally decided on this hotel. I was not disappointed. It is very cost-effective. The room is very clean and tidy. There are two bottles of free mineral water. The service attitude of the front desk lady is super good. She will take the initiative to remind you if it is not enough. It is so considerate. It is super friendly to children. In addition to the little yellow duck slippers and children's special toothbrush, there are also drinks and toothless key chains. It is so warm and the children are very happy. There are also 4 times for buses to go to Global. There is always a suitable one. You can also store your luggage for free, and the takeaway robot delivers it to the room, which is also very safe. Our family of three went and upgraded us to a room with a sofa for free. The folding sofa was opened and the bedding was laid out. I was very touched. The freshly ground coffee in the lobby is good, parking is free, and McDonald's is next door. I am very satisfied with the experience. I will stay there next time and recommend it to my friends.
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Response from Property: Good afternoon, dear guests and friends! Thank you very much for choosing Jiayue Wenjing Hotel among many hotels and leaving us your valuable review. The moment I saw your review, I was completely moved. Thank you for your comprehensive review without missing any detail. Your satisfaction is our greatest wish. The hotel strives to provide the most considerate and meticulous services to every guest and bring a value-for-money experience to every guest. Jiayue Wenjing Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Your encouragement is the greatest support and motivation for the hotel. We will continue to serve every family member well, look forward to meeting you next time, and wish you all the best!
Guest User
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 16, 2024
I came to Universal with my friends and saw this hotel when choosing the surrounding area. It is very close to the subway station, just over 500 meters away, and it is very convenient to walk here. The hotel also has a free shuttle bus to Universal, with four time periods to choose from, which is very good. Of course, the overall feeling of the hotel is also very good, the room is clean and tidy, and the facilities are also complete. The staff is warm and thoughtful, helping us upgrade the large bed with an external window for free, and also giving us drinks, which makes people feel as warm as home. Highly recommended! Next to McDonald's, there are also places to eat around, which is super convenient. When checking out, they also gave me a key chain of Toothless. I like it so much. I recommend friends to come to this hotel to experience it! ! ! The price-performance ratio is very high! ! !
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Response from Property: Good afternoon, dear guests and friends! Thank you very much for choosing to stay at Jiayue Wenjing Hotel among many hotels and leaving us valuable comments. I was completely moved when I saw your comments. Thank you for your comprehensive evaluation without missing any details. Your satisfaction is our greatest wish. The hotel strives to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Jiayue Wenjing Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. Your encouragement is the greatest support and motivation for the hotel. We will continue to serve every family member well and look forward to meeting you next time. I wish all the good things will meet you unexpectedly!
Liwoyuan1dian
Stayed in May 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 10, 2024
The room environment is very good. There is a shuttle bus to Universal. The front desk lady is very gentle and the service is very good. The takeaway is delivered to the floor by a small robot
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Response from Property: Good morning, dear guests and friends! Thank you very much for your support and love for Jiayue Wenjing Hotel. Thank you for letting us harvest the joy of being recognized. We are deeply moved by your love. Your satisfaction is our greatest wish. We will continue to work hard, adhere to the service principle of always putting the interests of guests first, and continuously improve the quality of customer service and hygiene and cleaning, so that more guests will come happily and leave with satisfaction. I also hope that you will always accompany us on the road of our growth. I and all the staff of the hotel wish you all your wishes come true, everything goes well, and you have a good mood every day!
Guest User
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 14, 2024
Facilities: Very complete and new Very clean room, no peculiar smell Very nice, quiet and comfortable. The bed is also very comfortable Check-in was fast. The service was very warm. A souvenir was given when checking in. There were not many people when I went there. I was given a free room upgrade. There is also a free shuttle bus to Universal. The takeaway was delivered to the room by a small robot, which was very convenient. The elevator has access control, which makes it feel very safe. A keychain pendant was given when I checked out. The service attitude is really good. The supermarkets and restaurants around are very close and very convenient
Original TextTranslated by Google
Response from Property: Good afternoon, dear guests and friends! Thank you very much for choosing to stay at Jiayue Wenjing Hotel among many hotels and leaving us valuable comments. I was completely moved when I saw your comments. Thank you for your comprehensive evaluation without missing any details. Your satisfaction is our greatest wish. The hotel strives to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Jiayue Wenjing Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. Your encouragement is the greatest support and motivation for the hotel. We will continue to serve every family member well and look forward to meeting you next time. I wish all the good things will meet you unexpectedly!
Guest User
Guestroom (Double bed)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is clean and tidy, the front desk service attitude is good, it is not far from the subway station, there is a shuttle bus to Universal Studios, and they thoughtfully prepared slippers, toothbrushes and snacks for the children. They also gave the children a small gift when they checked out, and the children were very happy!
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Response from Property: Good morning, dear guests and friends! Thank you very much for choosing to stay at Jiayue Wenjing Hotel among many hotels and leaving us valuable comments. Your simple and profound praise is really exciting, especially recognizing our service. The hotel strives to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Jiayue Wenjing Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and motivation for the hotel. We will continue to serve every family well and look forward to meeting you next time. I wish all the good things will meet you unexpectedly!
Guest User
Zhixiang Twin Room
Stayed in May 2024
Family
4 review
2.0/5
Posted on May 4, 2024
The bed is only 1.2 meters. There is only one stool. The signal in the room is not good. Ctrip said that the room upgrade was not available. There is only one working socket at the bedside. It's hard to describe.
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Response from Property: Good afternoon, dear guests and friends! We are very sorry that you have a disappointing experience. The hotel twin room has two 1.2*2m beds, complete facilities in the room, and one stool as standard. If you need it, we can add it for you. I guess you didn't give us feedback in the first time. We have installed a signal receiver in the corridor. I don't know which signal source you use, but we will also check and test it ourselves. You mentioned the problem of the bedside socket. There is indeed only one plug and one USB port. We have suggested this problem to the boss and will definitely make corrections during the next renovation. We are deeply sorry for the troubles caused to you. We will continue to work hard to rectify the deficiencies and continuously improve customer service and room hygiene and cleanliness. I wish you and your family peace and happiness, and a good mood every day!
wxbslinda
Guestroom (Double bed)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Very close to the subway entrance, more than 400 meters away, two or three stops to Universal Studios, and there are 4 buses in the morning to take tourists to Universal Studios nearby, and there are also buses to pick up tourists at 20:00 in the evening, or you can come back by yourself. Takeaways are delivered by robots. There are supermarkets and snack bars downstairs. The hotel environment is also very good, the service is thoughtful, and the stay is very comfortable! I will come again next time.
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Response from Property: Good morning, dear guests and friends! Thank you very much for loving Jiayue Wenjing Hotel among many hotels and leaving us valuable reviews. Your satisfaction is our greatest wish. Letting every family member have a 100% check-in experience has always been the goal we strive to pursue. Your recognition brings us one step closer to our goal. Thank you very much for your affirmation. We will continue to work hard to improve customer service and hygiene and cleanliness. We hope that more guests will be happy and satisfied like you. The most beautiful April day in the world, I wish you good luck forever!