Vienna International Hotel (Beijing Huilongguan Wendu Water City)

Vienna International Hotel (Beijing Huilongguan Wendu Water City) Reviews

Vienna International Hotel (Beijing Huilongguan Wendu Water City)

No. 55 Wangfu Street, Changping District, Beijing, ChinaView Hotel Details
Vienna International Hotel (Beijing Huilongguan Wendu Water City)
Vienna International Hotel (Beijing Huilongguan Wendu Water City)Vienna International Hotel (Beijing Huilongguan Wendu Water City)Vienna International Hotel (Beijing Huilongguan Wendu Water City)
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Vienna International Hotel (Beijing Huilongguan Wendu Water City) Guest Reviews

4.2/5
794 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(794)
Positive reviews(723)
Reviews with photos/video(69)
Classy environment(91)
Delicious breakfast(40)
Friendly front desk staff(39)
Quiet & comfortable(36)
Strange smell in room(17)
Close to amusement park(10)
Luxurious(8)
Negative reviews(71)
mjlphd
Deluxe Double Room
Stayed in May 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on May 23, 2023
the room was clean. more towels were brought to the room when requested.
Response from Property: Dear customer, thank you for your good review of Vienna Hotel! Thank you for your affirmation of Vienna Hotel. We will continue to work hard to continuously improve service quality. Vienna looks forward to your next visit. I wish you a pleasant journey and smooth work!
Laozhangailvxing
Deluxe Room (2 beds)
Stayed in Jul 2024
Business travelers
43 review
2.7/5
Posted on Jul 26, 2024
This Vienna is the most luxurious and largest hotel I have ever seen. It is magnificent, but the interior is really not good. The environment is old and the equipment is aging. The interior is the worst I have ever seen in Vienna. The price is not too cheap. There are many restaurants opposite for dining. The front desk service is good👍
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Longdeyaoshi
Standard Single Room
Stayed in Jul 2024
Business travelers
22 review
2.2/5
Posted on Jul 11, 2024
It was one hundred more expensive than last time, the air conditioner was ticking all night, and after taking a shower the night before, the water was still blocked the next day, flooding the shower room, which I had to clear with my bare hands. Such a famous hotel really needs to improve its facilities!
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Huang~Kun
Deluxe Double Room
Stayed in Jul 2024
Other
106 review
3.2/5
Posted on Jul 16, 2024
The room is carpeted. The hotel has a breakfast cafeteria where you can order breakfast. There are also fitness equipment for running and fitness. However, there are a lot of mosquitoes in the room. I got bitten on my hands, but there is nothing I can do.
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Anonymous User
Deluxe Room (2 beds)
Stayed in Jul 2024
Friends
13 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The service is so-so. I didn't want to give it 5 points. But after thinking about it, I decided to give it 5 points! Maybe the hotel has been open for a long time and the facilities are a bit old. Overall, the stay is OK!
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Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
1 review
1.5/5
Posted on Jul 8, 2024
I haven't seen such a bad hotel in many years! This is an old chain hotel that has really fallen into disrepair! There are mold and damage everywhere, the hygiene is not clean, and the air conditioner is creaking. If it wasn't late and it was drizzling with the elderly, I would never stay here. I was also very nervous. The carpet was dirty and moldy. It was too hot and humid when the window was open. It felt like I was locked in a room with countless bacteria when the window was closed and the air conditioner was turned on. The room service staff had a good attitude and tried their best to solve any problems; the front desk was indifferent, which was really strange. Hotels with this kind of house also have good reviews and are full.
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Response from Property: Dear guest, hello! Thank you very much for your stay and your careful comments. It is a pity that this stay did not meet your expectations. We sincerely apologize for the inconvenience caused to you! As the person in charge of the hotel, I attach great importance to your feedback. I will strengthen rectification and take corresponding measures to solve the problem! It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Xiaoyangyangzhenkeai
Standard Single Room
Stayed in Jun 2024
Family
30 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Facilities: Complete facilities Hygiene: The hygiene is OK. You can ask the front desk for a newly renovated room Environment: The restaurant is on the first floor. There are smart robots that can deliver food. Overall, it is still an improvement Service: The service has always been OK, especially the cleaning lady
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Response from Property: Dear customer, thank you for your praise for Vienna Hotel! Thank you for your affirmation of Vienna Hotel. We will continue to work hard to continuously improve the quality of our service. Vienna is looking forward to your next visit. I wish you a pleasant journey and a smooth work!
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Very clean, the environment is also very good, the service of the little sister at the front desk is also very good👍
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Response from Property: Dear customer, thank you for your praise for Vienna Hotel! Thank you for your affirmation of Vienna Hotel. We will continue to work hard to continuously improve the quality of our service. Vienna is looking forward to your next visit. I wish you a pleasant journey and a smooth work!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Business travelers
1 review
4.5/5
Great
Posted on Feb 29, 2024
In 2023, due to work needs, I often stay in this hotel, mainly because of the convenient transportation. I feel generally satisfied, the check-in is convenient and fast, the service staff is enthusiastic, it is a hotel with a relatively long operating time, and it is a good choice for people who are on the go.
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be prepared at all times. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love! I wish you a good mood every day!
Liuxing
Business Room (2 beds)
Stayed in Jul 2024
Family
9 review
2.7/5
Posted on Jul 20, 2024
This is my first time staying at this hotel. It looked good online, so I booked it. But after checking in, I found that it was not the case. Maybe the hotel is too old. The carpet is very dirty, the bedding and towels are old and damaged, and the whole room is in a bad condition. The service is also average. It is not worth the money. I will definitely not go there again next time.
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Hapunahaitanshilang
Business Room (2 beds)
Stayed in Jul 2024
Other
5 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The service in all aspects is very good, the environment is nice, the breakfast is OK, and there is a parking space when you come back late at night. I am satisfied. I was in a hurry and didn't take any photos. I personally like the appearance of the hotel.
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Guest User
Deluxe Room (2 beds)
Stayed in Jul 2024
Business travelers
3 review
1.2/5
Posted on Jul 15, 2024
The hotel has a grand facade, but the facilities inside are very poor. There is a strange smell in the room, the carpet is old, and the hygiene is poor. It is the worst hotel I have ever experienced. And the room prices fluctuate like a roller coaster.
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Guest User
Deluxe Room (2 beds)
Stayed in Jul 2024
Business travelers
1 review
2.0/5
Posted on Jul 15, 2024
The environment in the room is very bad. The playground is always noisy during the day, and the facilities in the house are outdated. The front desk clerk is always answering phone calls and dealing with emergencies, and doesn't care about people. They used the excuse of no room to arrange a worse room, but there are actually good rooms. Very bad living experience.
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Songlianghe
Business Double Room
Stayed in Jul 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Jul 13, 2024
I stayed in the original house. Overall, it looks good from the outside, but the decoration inside is a bit old-fashioned. I suggest you renovate it to make it more modern.
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Guest User
Deluxe Double Room
Stayed in Jun 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The hotel entrance is very grand, the service is very good, and the price-performance ratio is super high. What I didn't expect was that I was given a large suite and stayed for another day. I will stay in this hotel again next time I go on a business trip.
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Response from Property: Dear customer, thank you for your praise for Vienna Hotel! Thank you for your affirmation of Vienna Hotel. We will continue to work hard to continuously improve the quality of our service. Vienna is looking forward to your next visit. I wish you a pleasant journey and a smooth work!