Xingcheng Hotel (Beijing international trade store) Reviews

OK。 f f

The worst stay experience ever. Considering that Starway is a chain store and originally intended to be cheap, I can only advise everyone to avoid this store. This store has the following problems 1. On the first day, the front desk operated the room upgrade irregularly without permission. The elder brother who checked out next to me during check-in said that the soundproofing of the room facing the street was very poor, so the front desk suggested that I could upgrade to a room not facing the street "at my own expense" (I didn't understand this behavior). However, the operation is not to upgrade the room for free or directly pay the price difference, but to register on the Huazhu Club platform and activate a certain level of annual membership. And since I am already a member of the Huazhu Club, I also need someone living with me to do it. I made a reservation with Ctrip. I don’t know if this behavior violates Ctrip’s agreement, and I suspect that this behavior is some kind of assessment indicator given to the front desk by Huazhu Club or the hotel, which makes the experience very unpleasant. (In order to prevent fraud, I recorded this conversation) 2. On the first day of check-in, a guest complained at the front desk and reported that the aunt who cleaned the room opened the door without permission (opened by mistake). This was another customer who was defending his rights when I checked in. I don’t know the full story and I can’t comment. 3. The health status is worrying. There was a peculiar smell in the corridor on the 5th floor, and the bed sheets had fluff and unwashed marks when I checked in. I contacted the cleaning lady to change the bed sheets and quilts, but the situation was still the same. There was no way to stop it. The picture shows one of the stains, and there are many such stains. 4. The Ctrip platform is suspected of receiving positive reviews. This store has a Dianping rating of 3.7, as shown below, which barely matches my stay experience. How did Ctrip’s high scores come about? There are so many people talking about free breakfast and free room upgrade, why do the front desk here insist on paying extra to upgrade the room? So either the front desk lied or the reviews lied. 5. The front desk lied a lot. On the first day, the room upgrade was done at the Huazhu Club. In fact, the check-out time was delayed to the afternoon, but Ctrip still showed it as 12 noon. So the front desk called after 11 o'clock to tell me that I wanted to check out, and said that it couldn't be postponed because "the rooms are full today". I then confirmed my rights after upgrading my room at Huazhu Club. I should check out at 1pm. I also saw that the hotel had "enough rooms" on various platforms, so I contacted the front desk again. This time the manager answered the question and said that it could be postponed. , no problem, no room is full. I'm thinking that your previous and later statements are inconsistent, and there is all kinds of confusion when it comes to upgrading a house. Is this the level? It doesn't matter if it's delayed or not, is it so difficult to tell the truth? I don't know how this store got its score on Ctrip. It has hit all the marks that every hotel should have. If there are only one or two issues missing, I won't write a long negative review here. However, objectively speaking, I am not targeting any individual. In the end, there were no problems with the attitudes of the manager and previous staff, but having no problems with the work attitude does not mean that the actual results were satisfactory. There is no need for your hotel staff to contact me to delete the review. My review will always be posted here. If you contact me privately, I will report your irregular behavior on the platform.

還不錯挺好的 還不錯挺好的 還不錯挺好的 還不錯挺好的 還不錯挺好的 還不錯挺好的 還不錯挺好的 還不錯挺好的 還不錯挺好的

房間乾淨整潔，服務人員熱情，禮貌，周到。在門口可以看到對面很多漂亮的大樓，街景也很不錯。遊玩，出差性價比比較高的酒店。早餐也新鮮好吃！

位置很好 緊鄰地鐵 交通便捷 周邊商業配套完善 酒店對面就是中國尊 房間很乾凈 供暖很足 前台服務也很熱情

地鐵站離酒店很近，交通便利。房間整潔、乾淨、舒適，光線好。前台服務態度也挺好的，一次不錯的體驗。

房間乾淨整潔，在床邊還有個沙發書桌，很喜歡這個設計，早餐也比較豐富，味道也還不錯，而且價格適中，不錯的選擇。

地處國貿附近，離着地鐵很近，方便去天安門等博物館，國慶假期400多一晚，價格實惠！房間雖然不大，但是一應俱全，每天兩瓶免費礦泉水，100米內有便利店！

前台小王，服務態度非常好，房間住的非常滿意，附近出行也很方便，房間衞生特別乾淨，這次出行非常滿意

非常好！房間裏礦泉水免費，還有早餐食材新鮮很滿意。晚上關上窗户很安靜，窗户外面cbd。前台員工非常熱情

1.房間環境不錯，衞生，佈局合理，超出預期 2.前台小哥熱情，服務周到，還贈送了早餐，物超所值 3.酒店周圍方便，地鐵站，美食街，夜宵店，分鐘到

很不錯，早餐也豐富，位置優越，門口停車方便，住店20車費。大集團基本服務和配件有保證，衞生乾淨，不錯。

從來沒有對一個房間這麼不滿意，不管價格如何，最基本的衞生要有保障吧。水池都是黃漬，淋浴房地面也是各種污漬，還不知道哪裡漏水，總之衞生間那一兩個平方的地面從剛進房間到退房都是濕噠噠的，最噁心的是花灑？？？到底啥污漬？然後房間的電風吹是壞的，酒店也沒有備用的，熬吧，就這麼熬一個晚上，真別訂這家！！！

我們定的特價大床房，入住時給我們免費升級了高級大床房，送了兩份早餐，早餐品種很多，入住體驗就一個字棒👍🏻