To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1007)
Positive reviews(941)
Reviews with photos/video(192)
Perfect for kids(71)
Great swimming pool(55)
Friendly front desk staff(47)
Garden view(38)
Tasty food(37)
Has play area for children(36)
Stayed multiple times(16)
Negative reviews(66)
Guest User
Panoramic Standard Room
Stayed in Apr 2024
Business travelers
3 review
1.5/5
Posted on May 23, 2024
Oh, where to start with this charming hotel? The room greeted me with a delightful "Eau de Cigarette Factory" scent, perfect for anyone nostalgic for the '90s.
The breakfast was the real treat. Imagine a free, all-you-can-eat buffet in a remote Chinese village, minus any charm or flavor. RUN FROM THIS PLACE
Response from Property: Dear guests, We apologize for anyinconvenience caused during your stay,Hotels have smoke contromanagement in place and smokers are promptlystopped upon discovery,We will strengthen therounds and timely ventilationin the room. We apologizeagain for your displeasure。
lucien
Panoramic Standard Room
Stayed in Nov 2023
Travel with friends
2 review
4.5/5
Great
Posted on Dec 25, 2023
Come here for skiing in Nan Shan , cost rmb 17 average to go there. Facilities are working well , except the electric toilet sometimes didn't work and needed manual flushing. Temperature settings too low , less than 20C , for comfort. Also waiting for long time to get warm water.
Response from Property: 尊敬的賓客您好!酒店位處於城區中心,交通便利,景區位置距離酒店非常近,是您旅行娛樂的首選之地,酒店大部分觀景標間在主樓一層,一層房間温度略低於高樓層,給您帶來不好的入住體驗我們非常抱歉,期待您的再次光臨。
Guest User
Minimalist King Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Clean and great service
Response from Property: Dear guest, thank you for your positivefeedback.Your satisfaction is the motivation ofthe hotel staff, Thank you for your support andkindness。
Evgeny K
Villa Suite (two-bedroom)
Stayed in May 2022
Family
44 review
4.2/5
Very Good
Posted on Jun 12, 2022
It was probably the marvelous establishment when it was built some years ago, but now a bit run down. However they try to keep up with refurbishment the rooms, although not perfect. I would say it works for one night stop over.
Response from Property: Hello dear guests, the hotel has been in business for 20 years, and some facilities and equipment are a bit outdated. At present, the hotel has 75 newly renovated room types, mainly standard viewing rooms with viewing beds, family suites, executive apartments, etc., which are suitable for guests with different needs. Check in, thank you for your review, your valuable comments are the source of motivation for us to move forward, and we look forward to seeing you again.
Erat
Minimalist Connected Room
Stayed in Mar 2022
Solo travelers
8 review
3.2/5
Posted on Apr 6, 2022
+Room quite big but old style,
+staff super friendly,
+ very good local restaurant in the hotel
+ good local breakfast
+ central location
+ comfortable bed
- room, riverview, but can’t see river only ugly roof
- Shower in bathroom creating flood, because can’t close door
- shower from other rooms very noisy
Response from Property: 尊敬的賓客您好!感謝您對我們服務的好評與認可,酒店開業20年了,部分設施設備卻有些陳舊,您預訂的是酒店老式房型,酒店有新裝修的房型75間,主要是觀景標大床、家庭套房,行政公寓等適合不同需求的客人入住,希望您下次入住能夠預訂新房型體驗,給我們一個機會致歉。期待再次光臨!
JamesChenJin
Minimalist King Room
Stayed in Jan 2022
Solo travelers
122 review
4.5/5
Great
Posted on Mar 27, 2022
good hotel reasonable price
Response from Property: 尊敬的賓客您好!非常感謝您的入住與讚賞很高興能為您的出遊帶來美好的時光,您的讚賞給與我們很大的鼓舞也是我們進步的動力,致力於讓每一位賓客享有賓至如歸的感受,熱切期待您的再次光臨。
Guest User
Panoramic Queen Room
Stayed in Nov 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Dec 21, 2024
This is the hotel I stay in every time I go to Miyun on business. It is very quiet and the sleep is very good. The pillows are especially comfortable, one is soft and the other is hard. The hard one is more comfortable, which is suitable for people like me who have a tight cervical spine for many years.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴我們將更加堅持不懈,瑞海姆酒店屹立於這個城市,等候您的到來!祝您生活順利,笑口常開!
Guest User
Panoramic Queen Room
Stayed in Nov 2024
Family
9 review
4.1/5
Very Good
Posted on Dec 15, 2024
The overall feeling is okay. It is a better choice in Miyun. This time I also went to Nanshan for skiing. It takes about 10 minutes by car. It is very convenient. I hope the breakfast can be improved.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。
Guest User
Minimalist Connected Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The simple interconnecting rooms are definitely more practical than the family rooms. Although the hotel is relatively old, the facilities in the house are completely fine. It is clean, spacious and bright. There are many small animals in the backyard.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您選擇入住瑞海姆酒店,非常榮幸能為您服務,多年來我們一直秉承着以顧客滿意為中心的精神為每位顧客創造“家外之鄉”感謝您的信賴與支持。
Guest User
Guestroom - 1-Room (1 Living Room) (Special Promotion)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
An unexpected surprise. A friend recommended this hotel to stay at a party. I didn't expect it to be worth the money. The service was warm. Although the hotel is old, the bedding and indoor facilities are still very good. Especially when you open the door, the hot air comes in, dispelling the winter cold. I like the big balcony and small lounge chairs. The floor-to-ceiling windows look out the window and sparkle. It's comfortable. I came and went in a hurry this time. I will stay for two more days next time and enjoy it.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your 5-point praise. Every city always has a reason to miss you, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that our Ruihai Hotel can be there in the future. In your best memories. Looking forward to your visit again.
Guest User
Guestroom - 1-Room (1 Living Room) (Special Promotion)
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Nov 11, 2024
Although the facilities are a bit old
But others still get full marks
There is also a hot spring pool next to the swimming pool.
Especially the red cabbage shop is delicious
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing to stay at Ruihai Hotel. We are honored to serve you. Over the years, we have been adhering to the customer satisfaction-centered spirit to create a "home away from home" for each customer. Thank you for your trust and support.
Guest User
Panoramic Queen Room
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel is nice, much better than expected. The receptionist is very enthusiastic. They gave the children small gifts and upgraded to a suite for free. The living room has a balcony facing the small garden. The swimming pool is also very clean👍🏻
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition. We sincerely strive to meet every guest's needs. We look forward to providing you with more perfect services on your next trip.
Guest User
Executive Apartment
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The newly renovated room is okay, the pillows are latex and comfortable. There are not many kinds of breakfast, but it is enough to eat and drink. There is a large park and Baihe River nearby, which is really comfortable for walking.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your 5-point praise. Every city always has a reason to miss you, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that our Ruihai Hotel can be there in the future. In your best memories. Looking forward to your visit again.
Guest User
Panoramic Standard Room
Stayed in Sep 2024
Family
39 review
5.0/5
Outstanding
Posted on Oct 3, 2024
My child participated in a drone competition and booked this hotel near the airport. The environment is beautiful and the room facilities are good. Super cost-effective
Original TextTranslated by Google
6/8
Response from Property: Hello dear guests! Thank you for choosing to stay at Ruihai Hotel. We are honored to serve you. Over the years, we have been adhering to the customer satisfaction-centered spirit to create a "home away from home" for each customer. Thank you for your trust and support.
Ludi
Minimalist Standard Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The room was upgraded for free. The environment is very good. The service is very enthusiastic. The children like the children's playground very much. The little rabbit is so cute.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time you spent here. It is our unshirkable responsibility to provide guests with a wonderful stay experience, and we can get your praise. We are deeply honored and hope to have more opportunities to serve you.