Artour Hotel

Artour Hotel Reviews

Artour Hotel

Building 12, Area 2, Advanced Business Park, No.188 West Nansihuan Road, Beijing, ChinaView Hotel Details
Artour Hotel
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Artour Hotel Guest Reviews

4.9/5
Perfect
2578 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(2578)
Positive reviews(2563)
Reviews with photos/video(171)
Classy environment(313)
Delicious breakfast(271)
Quiet & comfortable(202)
Friendly front desk staff(159)
Perfect for business trips(74)
Good sound insulation(58)
Good Internet(23)
Close to metro(20)
Negative reviews(15)
Guest User
Superior Double Room
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Very clean, professional staff .. I always stay here when I’m in Beijing … also very calm neighborhood .. recommend!!!
Guest User
Executive Room (Double bed) (Fridge)
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Very impressed with the service of the whole team, especially Feng Qing and Feng Xi. Room is clean, sizable, and easy to reach by metro. Breakfast is a feast. HIGHLY recommended.
Response from Property: Dear guest, thank you very much for giving us a 5-point review. Your encouragement will be the driving force for our continuous progress. As a humanistic hotel, Atour is committed to providing neighborhood services that exceed expectations for all its friends. Although it is relatively simple, it is full of love and sincerity. Thank you again for your high praise for the traveling lifestyle we have created for you, and wish you always have a happy stay. Duo'er has more "intimate touches" waiting for you to discover!
Guest User
Executive Room - with View (Double bed) (Fridge)
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Clean room nice hotels
Response from Property: Dear Duoyou, thank you very much for your five-point praise. High-quality guest room products and facilities + meticulous and warm service bring you a "natural, quiet, warm and simple" healthy lifestyle. All rooms in the hotel are equipped with a series of high-quality bedding comparable to the five-star hotel; a full set of high-end Afu essential oil essence toiletries, floor heating, central air conditioning, a full set of fashion toiletries, 200M high-speed optical fiber, full WIFI coverage; the hotel will provide Beijing local snacks for daily breakfast, and the hotel has a restaurant ( Recruitment), multi-functional conference room (common language), free washing, ironing and drying self-service laundry room (dust) and super-large reading friend book bar (bamboo house) provide you with a comfortable and relaxing living space. Here, being able to rest, recharge and relax is the best choice for your business travel and travel. Duoer is looking forward to your next check-in!
Amelia
Superior Double Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 11, 2023
Good Location..... Rooms were clean and comfortable.....
Hendrik Lambert
Executive Room (Double bed) (Fridge)
Stayed in Feb 2022
Other
11 review
4.7/5
Amazing
Posted on Feb 15, 2022
Very nice for a quick one nights stay
Anonymous User
Superior Room (2 beds)
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The room is very clean and hygienic. I live on the tenth floor. It is very quiet. The hotel is in a good location. The park environment is very good. You can take a walk. The hotel service is also very good. I recommend it to my friends.
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Anonymous User
Executive Room (Double bed) (Fridge)
Stayed in Jun 2024
Other
2 review
4.7/5
Amazing
Posted on Jun 24, 2024
I am an old customer of Atour. I can park for free when I drive. I am satisfied with the overall stay and will come again. Areas that need improvement: 1. When I arrived at the hotel at night, I navigated to the entrance of the hotel. There were two piers blocking my entry (Figure 1), and there was no staff there. I called the front desk and was told that I needed to enter from the northwest gate of the courtyard and then enter the underground garage. Then I went out from the west gate of the courtyard and went around to the northwest gate of the courtyard to enter the underground garage. I found that if I entered from the place where the piers were blocking, the entrance to the underground garage was next to it. 2. After getting the room card, 82XX, no one told me which floor it was. I swiped the room card in the elevator and pressed the 8th floor, but it didn't work. I returned to the front desk again to ask about the floor and was told that it was the 2nd floor. 3. The room has windows that can be opened for ventilation, but there is no screen window, so mosquitoes are easy to get in in summer. I wrote a review and found photos. I only passed by the bookshelf in the lobby at that time. I saw the bookcase and took two photos. I didn't take other photos.
Original TextTranslated by Google
Response from Property: Dear Duoyou, I'm sorry that your stay was not as expected. The hotel and the entrance are managed by two parks. The lifting of the barrier needs to be controlled by the property. Signs and route guides have been added to the parking entrance. The front desk training on the room card issue is indeed inadequate, and the speech has been rectified. The room screen project has been inspected one by one and repaired in time. Thank you very much for your enthusiastic feedback and look forward to your next visit. The hotel pays more attention to the feelings of each experiencer. The special Sealy mattress has independent springs and is moderately soft and hard. Both sides can be used. Tea is provided in the room. Chatting with tea and enjoying the old times. We will continue to innovate and do our best to bring the best service to every little master! The hotel is located in Building 12, District 2, Headquarters Base, Fengtai District, Beijing. It is located in the core area of ​​Beijing Headquarters Base, surrounded by many well-known enterprises and commercial areas. Convenient transportation, close to major roads and subway stations, convenient for your travel, business activities and shopping needs. I hope Duoer can always be your firm choice and look forward to your next stay!
Guest User
Superior Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The environment is clean, the service is thoughtful, any problems are solved in a timely manner, the bed is very comfortable, I can have a good sleep, and the breakfast is nutritious and comprehensive, which is very good.
Original TextTranslated by Google
Response from Property: Dear Duo friends! Thank you for your deep recognition of the hotel and the high-quality evaluation you have given in your busy schedule. There is always unexpected warmth and touching moments in a perfect journey. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward, and it is worth it to do more. Duoers believe that guests are family members, so that every trip of yours feels like returning home. The care, consideration, care and warmth for your family are the most sincere gifts that every Duoer gives to their relatives. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the different culture and artistic atmosphere from other hotels. I hope to meet you again! The hotel is located in Building 12, District 2, Headquarters Base, Fengtai District, Beijing. There is a [Bamboo House] in the hotel lobby, with hundreds of books for you to borrow for free. At the same time, the hotel has a free laundry room [Chuchen] that can be used. There are mid-to-high-end shopping centers such as Wanda Plaza and AEON around the hotel to meet your shopping needs. I hope Duoer can always be your firm choice and look forward to your next stay!
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The service is very friendly and the location is good, close to Wanda Plaza, convenient for eating. The area around the hotel is quiet at night, recommended for staying!
Original TextTranslated by Google
Response from Property: Dear Duo friends! Thank you for your deep recognition of the hotel and the high-quality evaluation you have given in your busy schedule. There is always unexpected warmth and touching moments in a perfect journey. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward, and it is worth it to do more. Duoers believe that guests are family members, so that every trip of yours feels like returning home. The care, consideration, care and warmth for your family are the most sincere gifts that every Duoer gives to their relatives. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the different culture and artistic atmosphere from other hotels. I hope to meet you again! The hotel is located in Building 12, District 2, Headquarters Base, Fengtai District, Beijing. There is a [Bamboo House] in the hotel lobby, with hundreds of books for you to borrow for free. At the same time, the hotel has a free laundry room [Chuchen] that can be used. There are mid-to-high-end shopping centers such as Wanda Plaza and AEON around the hotel to meet your shopping needs. I hope Duoer can always be your firm choice and look forward to your next stay!
Guest User
Executive Room (Double bed) (Fridge)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room is as good as it looks in the pictures, very clean and fresh. The service attitude is also very good, the sound insulation is also good, the sleep is very sound, the breakfast is also very rich, the children are very happy staying here, I will continue to choose this hotel next time I come to Beijing!
Original TextTranslated by Google
Response from Property: The countless beautiful memories of the scenery on the road will start from Duoer, and we look forward to your stay again. A cup of good tea, a good quilt, and a warm bed will add warmth to your hotel trip. Of course, your shopping cannot be left behind. The surrounding Wanda Plaza and AEON MALL shopping mall will definitely satisfy your shopping desires. Our breakfast restaurant is on the 1st floor and the laundry room is on the 2nd floor. We are well aware that only with unremitting efforts can we do better. Feel the warmth of neighbors and family. Grateful for the encounter, Duoer is waiting for you with a story again~ Beijing Headquarters Base Atour Hotel is located in Building 12, Headquarters Base District 2, Fengtai District, Beijing. The nearest subway station is Fengtai Science and Technology Park Subway Station on Metro Line 9. All major attractions can be reached directly by subway. There are mid-to-high-end shopping centers such as Fengke Wanda Plaza and AEON MALL around, which are convenient for shopping. There is free parking in the hotel, which is convenient for parking. Duoer's breakfast is a combination of Chinese and Western, with more than 70 varieties, as well as Beijing's local specialty food-fried noodles. It is Duoer's greatest honor to serve you! Thank you again for your good comments. Duoer looks forward to meeting you again and wish you a happy life"
Anonymous User
Executive Room (2 beds)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The service is very considerate. There are also mineral water and small gifts when you check out. Later, when I came back to get my luggage, I took the initiative to find us and said that I had left my computer cable. There are also free printing and sour plum soup
Original TextTranslated by Google
Response from Property: It's hard to find a good mentor! Thank you for choosing Atour Hotel Beijing Headquarters Base from Zhongyun Hotel. I am so happy for your affirmation~~ Thank you for your careful discovery and recognition of the staff. Thank you again for your recognition and trust. I received it. The bedding in the hotel room is made of bare cotton material without bleaching and dyeing process. The room is equipped with pillows from the Atour Planet Slow Rebound Deep Sleep Pillow series, so that you can quickly enter a deep sleep state, so that you can relax your body and mind. The hotel is located in Building 12, Headquarters Base District 2, Fengtai District, Beijing. There is a [Bamboo House] in the hotel lobby, with hundreds of books for you to borrow for free. At the same time, the hotel has a free laundry room [Dust-out] that can be used. There are mid-to-high-end shopping centers such as Wanda Plaza and AEON around the hotel to meet your shopping needs. I hope that Duoer can always be your firm choice and look forward to your next stay!
Guest User
Executive Room - with View (Double bed) (Fridge)
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The hotel is located in the headquarters base, not far from Wanda Plaza. It is also very convenient to go shopping. There is also a park nearby, which is very comfortable to walk. The hotel breakfast is very rich. The environment is very quiet and warm, suitable for business office. It is also very suitable for traveling to Beijing.
Original TextTranslated by Google
Response from Property: Thank you for your praise, it's great that you are satisfied. There are always too many touching moments in life. What is unforgettable is your brilliant smile and the satisfying and warm service provided by Duoer. Duoer is already looking forward to meeting you next time~~
Quanquanxiaojie
Superior Room (2 beds)
Stayed in May 2024
Business travelers
12 review
4.7/5
Amazing
Posted on Jun 1, 2024
I booked Atour for my business trip. The service is very good. The location is quiet and the environment is beautiful. I will come again next time. They also gave us two pillows. Very considerate.
Original TextTranslated by Google
Response from Property: Dear Duo friends! Thank you for your deep recognition of the hotel and the high-quality evaluation you have given in your busy schedule. There is always unexpected warmth and touching moments in a perfect journey. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward, and it is worth it to do more. Duoers believe that guests are family members, so that every trip of yours feels like returning home. The care, consideration, care and warmth for your family are the most sincere gifts that every Duoer gives to their relatives. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the different culture and artistic atmosphere from other hotels. I hope to meet you again! The hotel is located in Building 12, District 2, Headquarters Base, Fengtai District, Beijing. There is a [Bamboo House] in the hotel lobby, with hundreds of books for you to borrow for free. At the same time, the hotel has a free laundry room [Chuchen] that can be used. There are mid-to-high-end shopping centers such as Wanda Plaza and AEON around the hotel to meet your shopping needs. I hope Duoer can always be your firm choice and look forward to your next stay!
Guest User
Executive Room (2 beds)
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 29, 2024
The service is very good. The service staff is very enthusiastic. The lobby is also very large. It is worth staying. The breakfast is a combination of Chinese and Western buffet. I recommend everyone to stay on the 2nd floor. There is also a laundry room. Great! 👍 There is also a small gift when leaving the store. The gift is very thoughtful. It is a very comfortable business trip experience
Original TextTranslated by Google
Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation and service is our fundamental. Atour has a humanistic style, a warm feeling and a comfortable experience. When you are away from home, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from a hotel, but it is more than a hotel. We look forward to your next wonderful encounter. Atour is always waiting for you on the road. The hotel is located in Building 12, District 2, Headquarters Base, Fengtai District, Beijing. There is a [Zhu Ju] in the hotel lobby, with hundreds of books for you to borrow for free. At the same time, the hotel has a free laundry room [Chu Chen], and we look forward to your stay again.
Guest User
Executive Room (Double bed) (Fridge)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2024
The lobby is spacious and beautiful, the front desk receptionist has a good service attitude, and the room facilities are also very good. I left my things at the hotel, and the front desk buddy was very active in helping to communicate and mail them. Thank you very much, I recommend everyone to stay here to experience it
Original TextTranslated by Google
Response from Property: Dear Duo friends! Thank you for your deep recognition of the hotel and the high-quality evaluation you have given in your busy schedule. There is always unexpected warmth and touching moments in a perfect journey. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward, and it is worth it to do more. Duoers believe that guests are family members, so that every trip of yours feels like returning home. The care, consideration, care and warmth for your family are the most sincere gifts that every Duoer gives to their relatives. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the different culture and artistic atmosphere from other hotels. I hope to meet you again! The hotel is located in Building 12, District 2, Headquarters Base, Fengtai District, Beijing. There is a [Bamboo House] in the hotel lobby, with hundreds of books for you to borrow for free. At the same time, the hotel has a free laundry room [Chuchen] that can be used. There are mid-to-high-end shopping centers such as Wanda Plaza and AEON around the hotel to meet your shopping needs. I hope Duoer can always be your firm choice and look forward to your next stay!