HUALUXE Beijing Xinan

HUALUXE Beijing Xinan Reviews

HUALUXE Beijing Xinan

A18 Taiping Road, Haidian District, Haidian District, Beijing, 100089, ChinaView Hotel Details
HUALUXE Beijing Xinan
HUALUXE Beijing XinanHUALUXE Beijing XinanHUALUXE Beijing Xinan
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HUALUXE Beijing Xinan Guest Reviews

4.8/5
Excellent
3405 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3405)
Positive reviews(3295)
Reviews with photos/video(367)
Classy environment(342)
Friendly front desk staff(284)
Delicious breakfast(162)
Many amenities(124)
Well designed(83)
Great swimming pool(58)
Delicious buffet(15)
Clean pool(12)
Negative reviews(110)
Guest User
Twin Beds Standard
Stayed in Apr 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Second visit, clean and cozy hotel with good breakfast.
Response from Property: Dear Guest, Thank you so much for choosing the first international upscale hotel brand - HUALUXE Beijing Xinan Hotel as always, and taking times to give us your warming feedback again. Thank you for your warming approval of our hotel,We are so glad our breakfast is appreciated by you too. We'll try our best to improve our serve skill so that you'll have more to enjoy while you arrive next time.HUALUXE Beijing Xinan is located in Beijing Haidian District, next to Beijing West Fourth Ring Road and Chinese PLA General hospital; walking distance to subway line 1 Wukesong Station; 5km from Beijing West Railway Station. We sincerely look forward to seeing you again, Have a nice day!
ShortStopOver
Twin Beds Standard
Stayed in Jul 2023
Couples
16 review
5.0/5
Outstanding
Posted on Aug 1, 2023
I stayed in a lot of five star hotels in China and outside China. What impressed me most about this hotel is the staff. Very nice people, professional and client oriented. Rooms and Spa were also great. Breakfast was delicious. Only minus was that the room service and the restaurants in the hotel somehow serve only unique and expensive Chinese dishes. I would wish that they have more affordable and simple Chinese dishes as well.
Response from Property: Dear Sir of Madam, Thank you chose HUALUXE Beijing Xian as your priority hotel when you visit Beijing recently. Appreciate you spend your valuable time to give us feedback. Your comments and suggestions are critical for us to improve our services continually. I will work with team to review our menu and adjust it accordingly. It’s so glad you are satisfied with hotel staff services, rooms and breakfast. Looking forward to welcoming you back to our hotel soon.Murphy Ma General Manager of HUALUXE Beijing Xinan.
Guest User
Twin Beds Standard
Stayed in Apr 2023
Business travelers
18 review
4.2/5
Very Good
Posted on Apr 13, 2023
Nice Hotel with a great gym/pool area. Clean rooms and Friendly staff.
Response from Property: Dear guests, thank you very much for staying at HUALUXE Beijing Xinan, the first HUALUXE brand hotel in Beijing, sharing your stay experience with us. We sincerely look forward to your visit.Murphy Ma, General Manager of HUALUXE Xinan.
Guest User
Twin Beds Standard
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Apr 14, 2024
Nice hotel!
Response from Property: Dear Guest, Thank you so much for choosing IThe first international upscale hotel brand - HUALUXE Beijing Xinan Hotel, and for taking times to give us your warming feedback. Thank you for your approval of the hotel, your approval is our powerful motivation to move forward. HUALUXE Beijing Xinan is located in Beijing Haidian District, next to Beijing West Fourth Ring Road and Chinese PLA General hospital; walking distance to subway line 1 Wukesong Station; 5km from Beijing West Railway Station. We sincerely look forward to seeing you again, Have a nice day!
Guest User
King Bed Standard
Stayed in Sep 2022
Couples
7 review
4.2/5
Very Good
Posted on Sep 22, 2022
Staff was not very polite and had an attitude when we asked several questions. The breakfast made up for all the inconveniences.
Response from Property: Dear Guests,Thank you for choosing the HUALUXE Beijing Xinan and for sharing your feedback for improvement on your recent stay.We appreciate your recognition of our breakfast. Also, We are extremely disappointed to know that your stay did not meet your expectations and to hear that we have failed to fulfill your expectations during your stay. Please accept our most sincere apologies. Your feedback is very important in our efforts to continually refine and improve our hotel service. We would like to assure you that we will take necessary actions to rectify the shortfalls and hope that the incident will not deter you from staying with us again.Yours sincerely,Murphy MaGeneral Manager
Dongyanping
King Bed Standard High Floor
Stayed in Feb 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Jacky wang is very good
Response from Property: Dear Guests,Thank you for choosing the HUALUXE Beijing Xinan and sharing your feedback for your recent stay.We are honored that you are satisfied with hotel service, and your recognition of Jacky Wang is a great encourage for him. We are looking forward for your next arrival.Yours sincerely,Murphy MaGeneral Manager
Guest User
Twin Beds Standard
Stayed in Apr 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 29, 2023
Good choice
Emcchuo
Twin Beds Standard
Stayed in May 2023
Family
32 review
5.0/5
Outstanding
Posted on Jul 19, 2023
nice nice
Guest User
King Bed Standard
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The room is clean and tidy. It is a 15-minute walk from Wukesong Stadium. It is very convenient. I left my charger behind when I left. Anika contacted me immediately and sent it to me by SF Express. Thank you so much. I love you ❤ I will choose your hotel next time.
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limaomao
Twin Beds Standard
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The overall environment is very good, the room is clean and quiet, the layout is reasonable, the hotel breakfast is rich and varied, the shower water is large, it is very close to the 301 Hospital, I forgot to book the shuttle bus from the hotel to the hospital in advance, I will book it in advance next time, thank you staff Miya, I will stay here again
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6/7
Response from Property: In the golden autumn of September, I hope you will spend every pleasant moment in our hotel. Thank you for choosing the first Hualuxe brand hotel in Beijing under the InterContinental Group - Beijing Southwest Hualuxe Hotel. The hotel is located in Haidian District, Beijing, adjacent to the West Fourth Ring Road and 301 Hospital, only 1 km away from Wukesong Station of Metro Line 1, and within walking distance to Huaxi LIVE Wukesong; the built-in fitness center with over 1,000 square meters and constant temperature indoor swimming pool invite you to rejuvenate your body and mind; three unique restaurants and two special social spaces, enjoy a comfortable stay. Sincerely look forward to your visit again, wish you a wonderful day!
Xiaoboer~
King Bed Standard
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Clean, tidy, excellent location, good customer service. Beijing is the symbol of the motherland, the dream of more people, the representative of a country's development, subways irrigate the whole city, transporting people and connecting the blood vessels of the city.
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Guest User
King Bed Standard
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is clean and tidy, and the overall layout is elegant and classy. The hotel staff are very good, polite and enthusiastic. The hotel is very convenient to Wukesong Sports Center, which is within walking distance. Welcome fruit was given upon check-in, and the room was upgraded for free. Special thanks to Amy.
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Response from Property: In early September, the fragrance of rice fills the air. It is a season of harvest and a time of gratitude. I stroked the golden ears of rice in the fields, as if I could hear the whispers of the ancients, telling of the gifts of the earth and the charm of ancient style. Thank you for choosing the first Hualuxe brand hotel in Beijing under the InterContinental Group - Beijing Southwest Hualuxe Hotel. The hotel is located in Haidian District, Beijing, adjacent to the West Fourth Ring Road and 301 Hospital, only 1 km away from Wukesong Station on Metro Line 1, and within walking distance to Huaxi LIVE Wukesong; the built-in fitness center with an area of ​​over 1,000 square meters and a constant temperature indoor swimming pool invite you to rejuvenate your body and mind; three unique restaurants and two special social spaces, enjoy a comfortable stay. Sincerely look forward to your visit again, and wish you a wonderful day!
Guest User
Twin Beds Standard
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The service attitude is very good. I called the front desk at 11 or 12 o'clock to get the quilt and it was delivered quickly. The hotel is very high-end. It is very close to 301. It takes less than ten minutes to walk there. There is also a swimming pool and a gym. The facilities are very complete
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Guest User
Twin Beds Standard High Floor
Stayed in Aug 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Sep 6, 2024
I chose this hotel again after a year. The service is still very good. Facilities: The hotel has complete facilities, the rooms are clean and tidy, and the beds are comfortable. Hygiene: The hotel is very clean, the guest rooms are cleaned very well, and the public areas are also kept clean and tidy. Environment: The environment around the hotel is very atmospheric. Service: The hotel staff is very friendly, warm and thoughtful, giving people a feeling of being at home.
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Guest User
Twin Beds Club Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The front desk manager Song Yifan's service was enthusiastic and efficient. The formalities were smooth. The room environment was comfortable and the check-in experience was very good. The ladies at happy hour were also very kind. I will come again next time! A cake was given on the baby's birthday!
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