Qiuguo S Hotel (Beijing National Convention Center Bird Nest Branch) Reviews
Qiuguo S Hotel (Beijing National Convention Center Bird Nest Branch)
Building 233, huizhongli, Chaoyang District, Beijing, ChinaView Hotel Details
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Qiuguo S Hotel (Beijing National Convention Center Bird Nest Branch) Guest Reviews
4.8/5
Excellent
4262 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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Positive reviews(4177)
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Many amenities(143)
Would stay again(135)
Close to metro(46)
Negative reviews(85)
Guest User
Elite Enjoyment Double Bed Room With Mini Fridge
Stayed in May 2024
Solo travelers
16 review
Outstanding
Posted on Jun 6, 2024
Location is very good for concert goers! Walking distance like 10 min to Bird Nest~ service was very good~ room is clean and cozy, free minibar drinks as well.
Guest User
View King Room
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jun 12, 2024
We got a good view of the Bird Nest and of the Water Cube and they were both a short walk away.😄
Response from Property: Thank you for your five-star praise. I am very happy to receive your praise. I wish you a pleasant journey and look forward to your visit again.
Guest User
Family Tatami Room With Mini Fridge
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Jul 12, 2024
Very friendly customer service staff. The room is very clear.
Response from Property: Thank you for your positive feedback. We will work even harder and look forward to your next stay！
Guest User
Executive Queen Room
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on Apr 24, 2024
Like it
Guest User
Elegant Queen Room
Stayed in Aug 2023
Solo travelers
2 review
Outstanding
Posted on Aug 15, 2023
bery good
Chengyi|zhuangshimeihaokongjian
Elite Enjoyment Double Bed Room With Mini Fridge
Stayed in Sep 2024
Couples
99 review
Amazing
Posted on Sep 7, 2024
Environment: The hotel is opposite the Chinese Archaeological Museum, with the Bird's Nest, Water Cube, National Stadium, National Convention Center, etc. nearby, and the location is very good. There is a parking lot at the door, convenient parking. Service: The front desk reception and restaurant service staff are very warm and thoughtful. But the feedback on the room problem was not handled well. Hygiene: Very clean and tidy, the footrest in the bathroom is very considerate. Facilities: Complete facilities. But the smart toilet in our room could not be flushed, and the response was not warm and handled, which was a bit regrettable.
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6/13
Aidabiaoge
View King Room
Stayed in Sep 2024
Couples
4 review
Outstanding
Posted on Sep 9, 2024
Facilities: Very new and complete
Hygiene: Clean and without any dead corners
Environment: The environment in this area is great
Service: Very considerate and thoughtful, everything is for the sake of customers, and the service attitude is sincere
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Guest User
Elegant Queen Room
Stayed in Sep 2024
Solo travelers
2 review
Outstanding
Posted on Sep 9, 2024
Booked it for the concert! The hotel is in a great location, very close to the Bird's Nest, only a ten-minute walk away. The front desk lady is also very friendly. The room is smarter. The takeaway is delivered by a robot, so you don't have to take it yourself, it's very convenient! I will consider staying here next time.
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Guest User
View King Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 30, 2024
The service and environment are very good. The front desk lady is very enthusiastic. The small refrigerator in the room is also very nice. You can drink some iced Coke. It's beautiful. My children are also very happy staying here. It is worth recommending
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Guest User
Elegant Queen Room
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Aug 28, 2024
Facilities: The room is newly decorated, and the overall environment is very good. You can see the pictures. It is a hotel with a relatively high cost performance.
Hygiene: It is quite clean. The bathroom is separated into dry and wet areas, and there is a smart toilet.
Environment: The surrounding environment is very good, parking is convenient at the door, and the Bird's Nest is across the road. The environment of the lobby on the first floor of the hotel is good.
Service: It is very good to have a small robot delivering food.
Minibar: There are more drinks. There is also a small refrigerator.
Late check-out until 14:00: You can check out at 2 o'clock. It is just perfect to check out after a nap.
The scenery outside the window is nice.
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6/8
Guest User
Privilege Queen Room
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Aug 25, 2024
I arrived at the hotel early for personal reasons. The lady at the front desk not only checked me in, but also upgraded me. She also gave me a breakfast voucher. Very, very good! There are both Chinese and Western breakfasts, and the taste is good. The room is smart and clean, and it only takes 2 minutes to ride a bike to the Bird's Nest. The bedding is also very comfortable! Overall, it's very good!
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Response from Property: While Guoer serves you, we also get your recognition, which brings us enough "fuel". With the help of this sufficient "fuel", Guoer will pass on this better service forever. , I hope that Qiuguo S Hotel can become your companion when working and traveling, and become your second home. As long as you need our help, you can contact us at any time. We look forward to seeing you again.
Guest User
View King Room
Stayed in Aug 2024
Business travelers
2 review
Posted on Aug 23, 2024
This is the only bad review I have ever written. Let me talk about a few aspects.
First, from the overall room hardware and software, configuration, service, and meals, the price of this hotel is indeed ridiculously expensive. The overall sanitary conditions are about the same level as Hanting.
Second, as a hotel next to a main road, right next to the main road, and with a heavy traffic volume like the Fifth Ring Road, the sound insulation function of the windows is the minimum. But I was noisy until four in the morning, and I barely fell asleep with earplugs. From the early morning to three o'clock, strange sounds came from the next room one after another, and from time to time, they came through the walls that had no sound insulation function like wooden boards. I guess some of them were even separated by several rooms and ground vibrations.
Third, the hotel does have the idea of making a feature, but the lack of real materials makes it look like a dog instead of a tiger, and it can't even be called a dog. Air conditioning, bathroom, lighting control, curtain control, each one reflects "novelty" and each one overdraws "credibility". I travel for more than 100 days a year on business, and this is the first time I have encountered a situation where I can't use the bathroom switch and the air conditioner switch at the same time. It's unnecessary so-called innovation. There are only a few floors, and there is also a G floor. . Charging is charged, and the premise of free 5 minutes of charging is to press 6 2s, which is really stupid.
In general, this is the most serious pitfall I have ever encountered. I hope the hotel will do its job carefully and do the basics first, with fewer tricks and inexplicable things.
I only had eggs for breakfast, so I won’t post photos.
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6/8
Response from Property: Dear guest, thank you very much for taking your precious time to provide us with feedback. 1. You mentioned that the room price of Guoer is ridiculously expensive. Please allow Guoer to explain it to you. As a business hotel and a four-star hotel, our hotel The room rates take into account local market conditions and the room rates of other similar hotels. We believe that our room rates are value for money and we are committed to allowing every guest to enjoy value-for-money services and experiences at our hotels. 2. You said that it is noisy near the roadside. Guoer is in the fourth ring road, not the fifth ring road. You said that the cars are very noisy at night. Guoer would like to explain this to you. Guoer is very close to the bird's nest. What do you mean? It is said that there are many buses at night, but it is almost non-existent. 3. You mentioned that you don’t know how to use the hotel’s shower button, air conditioner, and elevator. The Guoer front desk is online 24 hours a day. You can call the front desk. Don’t be angry. ~ Currently in Beijing Newly opened hotels all use this kind of shower button. The air conditioning panel is a public panel. If you have any questions, you can call the front desk. The front desk of Guoerjia is online 24 hours a day. Elevator G is on the negative floor. Guoerjia The first floor below is the gym and laundry room. We apologize for the inconvenience. 4. You said that the hotel has a few tricks. Guoer's Hotel is a newly opened hotel, a four-star business hotel, and the rooms are smart rooms. 5. You had an argument with the front desk so early in the morning that you had to write a negative review to the hotel. The front desk worked hard to explain to you and solve the problem for you. It was a pity that it gave you a bad stay experience. 6. What you said You only ate one egg for breakfast. The breakfast at Guoer's house is a buffet, which combines Chinese and Western food. 7. (1) To add to your reply: I'm not sure you know which hotel customer I am. Guoer understands that you In anger, I understand you very much. You can call Guoer. Guoer will give you a satisfactory answer. (2) Guoer explained to you that the sound of cars on the road is not as exaggerated as you said. You can use the bathroom. If you don't know how to use it, you can ask the front desk. We also appreciate your feedback. Guoer will listen to your opinions and make improvements. (3) If you say there are other sounds in the room, you can consult the front desk. The front desk of Guoerjia is online 24 hours a day and is very willing to handle this matter for you. Guoer looks forward to your next stay and giving you a different stay experience. wish you a happy life
Guest User
Elite Enjoyment Double Bed Room With Mini Fridge
Stayed in Aug 2024
Travel with friends
6 review
Outstanding
Posted on Aug 13, 2024
The room is very clean and close to the Bird's Nest. Very convenient.
Facilities: Xiaodu is available and very convenient to use.
Sanitation: Generally clean.
Environment: Very close to the attractions near the Olympics.
Service: Very friendly.
Minibar free drinks: I forgot to drink.
Check-in can be early until 12:00.
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Guest User
View King Room
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 12, 2024
I highly recommend this hotel to everyone. It is very close to the Olympic Park. It is very convenient to take the children to the Bird's Nest and the Water Cube at night. It is also not far from the subway. I highly recommend it to everyone! The front desk guy is very nice. One adult brought two big children and gave three meal tickets! The breakfast is also great!
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6/8
Anonymous User
Elegant Queen Room
Stayed in Aug 2024
Other
6 review
Posted on Aug 7, 2024
Although it is next to the Bird's Nest, I think the hygiene of a hotel at this price cannot be so bad, right? And there are no windows. In such hot weather in Beijing, the whole room is very humid, especially very humid! ! After watching the concert, I returned to the hotel and found that there were really many stains on the quilt. When I took a bath at night, there were really visible stains on the bath towel. There were many stains on the small part of the bath towel that I held in my hand at the time. I dare not imagine how many stains there are on the whole bath towel, so did I really change it and wash it carefully? It is really the worst among all the hotels I have stayed in. The pillowcase on the pillow is torn! ! I wanted to change the room but found that the rooms on the platform were fully booked. In addition, it was late and I wanted to rest and catch the bus the next day, so I didn't call, but I was really angry about coming to watch the concert and staying here. I can't stand it.
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Response from Property: We are deeply sorry and thank you for your feedback. We have always been committed to providing quality service and a clean accommodation environment, but obviously in your experience, we have failed to meet your expectations. We sincerely apologize to you and thank you for pointing it out. We are deeply sorry for the room hygiene issues you mentioned. We attach great importance to every detail, especially hygiene. We will immediately investigate and correct this problem to ensure that every room can meet the standards you expect. We will strengthen training and supervision of employees to ensure that they can clean and maintain the room properly. If you have any problems in the room, you can call the front desk~ The front desk will give you a satisfactory solution. The front desk of Guoerjia is online 24 hours a day~ We are very willing to serve you~, you raised the issue that the room has no windows: you have booked Guoerjia's elegant king-size bed room, which is marked on Ctrip. The elegant king-size bed has no windows. We also look forward to your next stay and give us a brand new opportunity to serve you. I wish you a happy life