No 3 Xibahe South Road, Chaoyang District, Beijing, ChinaView Hotel Details
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Stayway Hotel Guest Reviews
4.8/5
Excellent
615 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(615)
Positive reviews(611)
Reviews with photos/video(101)
Easy to get around(160)
Convenient location(121)
Close to metro(114)
Delicious breakfast(79)
Friendly front desk staff(76)
Perfect for business trips(20)
Would stay again(15)
Excellent TV(5)
Negative reviews(2)
Anonymous User
Superior Double Room
Stayed in Aug 2024
Other
110 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Very close to metro station and front desk staff and cleaning staff are very friendly and helpful.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在星程酒店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Justin Robert
Double Room
Stayed in Jun 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Room is clean and quiet. Friendly staff. Free washer and dryer, self service.
One step away from the subway station, transportation is very convenient. The room is a bit small, the facilities, guest room and front desk services are very good. The breakfast is rich and of good quality. There are early and extended stays, which is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests, Hello! Thank you very much for choosing Starway Hotel and for your attention and recognition. Your support and encouragement are the driving force for our continuous progress. We hope that our sunny and warm service will bring you the supreme service experience. Hope to see you next time!
Guest User
Double Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
I came to Beijing to stay for one night temporarily for surgery. I chose a hotel close to the hospital. I looked at several hotels that seemed to have a good environment and good value for money, so I booked this one. When I arrived, I found that it was pretty good! The room type has been upgraded. Except for being slightly smaller, everything else is very good and I am very satisfied with it. The attitude of the service staff is also good. Clean and hygienic, breakfast is also great! Chicken noodle soup is good! I will stay here again next time I come to Beijing
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit. We also sincerely thank you for your love and recognition of our Starway Beijing Liufang Metro Station Hotel. We are very touched that you remember the good time here. It is our duty to provide guests with a wonderful stay experience. Responsibility, we are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Guest User
Superior Room (2 beds)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The environment is part of it, but what's even better is the service at the front desk. I like the beautiful and patient lady very much. Knowing that we have children, someone specially prepared an extra pair of slippers. The water in the room was also worried that we wouldn't have enough to drink and they took a few bottles. Hot mineral water, the hotel's buffet breakfast is also rich, all in all a great experience, I will come again next time
Original TextTranslated by Google
Response from Property: Beautiful encounters are like the breeze blowing on our faces, and we are going on a journey. Thank you for your compliments on our Starway Beijing Liufang Metro Station Hotel. With your support and company, I believe that our friends will do better and better. I wish you the best. Have a great life!
nunu_ada
Superior Room (2 beds)
Stayed in Nov 2023
Business travelers
16 review
3.5/5
Posted on Mar 11, 2024
Although the transportation is convenient, the subway is just outside the door, but the surrounding environment is really average, the service guy is still very good, but the room hygiene is really average, and the door of the non-smoking room smells of cigarette smoke.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Starway Hotel. We are very sorry to disappoint you during your stay. We deeply apologize for this. We will study the issues you mentioned carefully and actively make rectifications. Thank you for your help. We hope that in your We will provide you with a satisfactory stay experience next time you stay. We also hope that Starway Hotel will become your first choice in Beijing.
Gufanyuanying。
Double Room
Stayed in May 2024
Business travelers
23 review
4.5/5
Great
Posted on Jun 14, 2024
Convenient transportation, close to the subway!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Starway Hotel in all aspects! But we know that there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! Wish you: Happy every day!
Guest User
Double Room
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Apr 15, 2024
It's very convenient to take the subway.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel is located in the business district. This location provides guests with great convenience for eating, accommodation, traveling, entertainment, and shopping. The hotel's enthusiastic staff will escort you during your trip. If you have any questions during your stay, you can contact the hotel. As front desk colleagues, we put "family happiness" first. We use the most considerate and warm service to move you. We hope to use our continuous efforts to win your 5-point praise next time! Welcome!
Guest User
Double Room
Stayed in Jun 2023
Business travelers
1 review
1.0/5
Posted on Jul 5, 2023
One of the worst hotels in Beijing! I arrived at the hotel at 10:30 in the evening and was told that the room was still being cleaned. I waited for 20 minutes. Whose hotel booked a room so late and still cleaned it? You can use it to make money during the day. And the room is also very small and has no windows. Whoever lives in it will be unlucky.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to have brought you a bad experience during your stay. The hotel is constantly developing and we will work hard to improve it based on your suggestions. At the same time, we will strengthen the management of hotel hygiene and front desk services to strive to provide you with better services. Please believe that we want to do more for our guests. Starway Hotel welcomes you to stay again!
Anonymous User
Double Room
Stayed in Apr 2024
Travel with friends
2 review
4.8/5
Amazing
Posted on Jun 8, 2024
Not bad, good location
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Superior Double Room
Stayed in May 2022
Couples
39 review
3.0/5
Posted on Sep 6, 2022
Sound insulation is average, environment is average
Original TextTranslated by Google
Response from Property: Thank you for staying at Starway Beijing Liufang Subway Station Hotel and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding decisions. of perfection. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again.
Anonymous User
Deluxe Double Room
Stayed in Jan 2023
Other
1 review
3.2/5
Posted on Feb 17, 2023
not good....
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel, and thank you very much for your valuable opinions. We will strengthen the service awareness training of our employees. We are very sorry for wasting your precious time. We apologize for your understanding and look forward to your visit again. We will To provide you with better service! !